Administrative Assistant - Sales

Administrative Assistant – Sales

Job Summary:

The Administrative Assistant in the Sales Department is responsible for providing comprehensive administrative support to the team, facilitating smooth operations, and ensuring excellent customer service. This role involves handling a variety of administrative tasks, managing customer interactions, preparing documents, and assisting with the coordination of activities.

Key Responsibilities:

• Customer Communication:
• Manage incoming calls, emails, and other communications from customers.
• Schedule and confirm appointments, meetings, and calls between team members and clients.
• Provide customers with product and service information and follow up on inquiries.
• Sales Support:
• Assist in the preparation of presentations, reports, proposals, and other related documents using Microsoft Office Suite (Outlook, Word, Excel)
• Maintain and update customer databases and CRM systems with accurate and current information
• Administrative Tasks:
• Organize and maintain files, records, and documentation.
• Perform data entry and ensure the accuracy of data and reports.
• Collaboration:
• Work closely with the team to provide administrative support and ensure seamless operations.
• Liaise with other departments such as operations, engineering and customer service to facilitate communication and coordination.

Qualifications:

• Education: High school diploma or equivalent; associate's or bachelor's degree preferred.
• Experience: 1-3 years of experience in administrative support, preferably within a sales department.
• Skills:
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
• Strong verbal and written communication skills.
• Excellent organizational and time management skills.
• Familiarity with CRM software and other sales tools.
• Ability to multitask and prioritize tasks effectively.
• Strong attention to detail and accuracy.

Key Competencies:

• Professionalism: Maintain a professional demeanor in all interactions and represent the company positively.
• Customer Service: Provide excellent customer service to internal and external clients.
• Team Player: Work collaboratively with other departments to achieve common goals.
• Problem-Solving: Ability to address and resolve issues efficiently and effectively.

Working Conditions:

• Work Environment: Office setting with occasional travel to attend events or meetings.
• Hours: Full-time position, typically Monday through Friday, with over

Pay: $25-$31 per hour