Front Desk Clerk

Job Category : Rooms & Guest Service Operations Requisition Number : FRONT007545 Posted : July 2, 2026 Job Type : Full-Time Job Location : AC Hotel by Marriott Cleveland Beachwood, 300 Park Avenue, Suite 200, Orange Village, OH 44122, USA Job Overview We are looking for experienced and driven candidates to serve as a Front Desk Clerk at AC Hotel Cleveland Beachwood. Job Responsibilities Greet, register, and assign rooms to guests. Answer telephone. Post charges (room, food, telephone), compute bill, collect payment, and make change for guests. Make and confirm reservations. Monitor room availability and block rooms. Program wake-up calls. Handle guest mail and messages. Perform check-out services. Open and close shifts making cash drops as necessary. Maintain market stock and coffee area as needed. Provide guests with information on available services and hours of the hotel, e.g., restaurant, pool, lounge. Provide guests with directions and information regarding the local area. Ensure cleanliness of the front office, lobby, and surrounding areas. Assist in checking all fixtures, equipment, and conditions for proper operation, settings, and maintenance; report deficiencies. Job Requirements 1 to 3 months related experience; high school diploma or GED, or equivalent combination of education and experience. Solid organizational, time-management and prioritization skills. Exceptional customer service skills. Ability to multi-task in a fast-paced environment. Basic computer and administrative skills. Availability to work a flexible schedule. Maintain a valid driver’s license from the state where you reside with no major violations. Benefits Competitive pay. Comprehensive benefit packages for full-time positions. Hotel room discounts at our locations around the globe. Discounts on food and beverages. Professional development and advancement opportunities. Equal Opportunity Employer. This employer is required to notify all applicants of their rights under federal employment laws. For additional information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr