Maintenance Technician - Commercial/Residenti

Job Description

Job Description

Maintenance Technician Job Description

Quarry Walk – Oxford, Connecticut
Property Management & Facilities Department

Position Title

Maintenance Technician

Position Summary

The Maintenance Technician is responsible for the day-to-day maintenance, repair, and upkeep of Quarry Walk, a mixed-use community consisting of approximately 300 residential apartment units, restaurants, retail establishments, office spaces, common areas, parking facilities, and grounds. This position plays a critical role in maintaining a safe, clean, and professional environment for residents, tenants, customers, and visitors.

The ideal candidate is a skilled, dependable, and customer-focused professional with experience in commercial and residential property maintenance and a strong working knowledge of building systems.

Essential Duties and Responsibilities

General Maintenance

• Perform routine maintenance and repairs throughout residential and commercial properties.
• Complete work orders in a timely and professional manner.
• Conduct preventative maintenance inspections and identify potential issues before they become major repairs.
• Assist with apartment turnovers, including repairs, painting, cleaning coordination, and preparation for new residents.
• Maintain accurate records of completed work orders and maintenance activities.
• Maintain accurate maintenance logs and inspection records.
• Monitor inventory of supplies, tools, and equipment, reorder as necessary.
• Recommend improvements and monitor related project timelines and costs.

Building Repairs

• Repair doors, locks, windows, cabinets, drywall, ceilings, flooring, and other building components.
• Perform minor carpentry, painting, patching, and finishing work.
• Repair and replace hardware, fixtures, and furnishings as needed.
• Install shelving, signage, and miscellaneous building accessories.

Plumbing

• Repair leaks, faucets, toilets, sinks, garbage disposals, and related plumbing fixtures.
• Unclog drains and troubleshoot minor plumbing issues.
• Coordinate with licensed plumbing contractors when necessary.

Electrical

• Replace light fixtures, bulbs, ballasts, outlets, switches, and breakers.
• Troubleshoot basic electrical issues.
• Coordinate with licensed electricians for advanced repairs and code-related work.

HVAC Support

• Perform filter changes and routine HVAC maintenance.
• Monitor equipment performance and report deficiencies.
• Assist HVAC contractors during inspections, repairs, and equipment replacements.

Commercial & Restaurant Support

• Respond to maintenance requests from restaurant and retail tenants.
• Assist with building-related issues affecting business operations.
• Monitor common areas, service corridors, loading zones, and tenant spaces for maintenance concerns.
• Coordinate emergency repairs to minimize disruptions to tenant operations.

Grounds & Exterior Maintenance

• Maintain sidewalks, parking lots, garages, landscaping features, and exterior common areas.
• Perform seasonal maintenance including snow and ice control support.
• Repair fencing, benches, outdoor fixtures, and site amenities.
• Assist with parking lot inspections and maintenance.

Safety & Compliance

• Follow all OSHA safety guidelines and company safety procedures.
• Participate in emergency response activities as required.
• Report safety hazards, property damage, and code compliance concerns immediately.
• Assist with fire, life-safety, and building inspections.

Vendor Coordination

• Escort and oversee contractors working on-site.
• Verify contractor work is completed properly and safely.
• Assist in obtaining proposals and coordinating service providers.

Qualifications

Required

• High school diploma or equivalent.
• Minimum 3 years of maintenance, handyman, facilities, or property management experience.
• Working knowledge of:
  • Plumbing
  • Electrical systems
  • Carpentry
  • Drywall repair
  • Painting
  • Basic HVAC systems
• Valid driver's license and reliable transportation.
• Ability to lift up to 75 pounds.
• Ability to work both indoors and outdoors in varied weather conditions.
• Strong customer service and communication skills

Preferred

• Experience in mixed-use developments, apartment communities, shopping centers, or hospitality facilities.
• OSHA 10 Certification.
• HVAC, electrical, or plumbing certifications.
• Experience using work order management software.
• Bi-lingual - Spanish/English

Physical Requirements

• Frequent walking, climbing stairs, bending, kneeling, and lifting.
• Ability to safely operate ladders, hand tools, and power tools.
• Ability to respond to emergencies outside normal business hours when required.

Work Schedule

• Full-Time
• Monday through Friday
• Occasional evenings, weekends, and emergency on-call response as needed.

Key Characteristics

The successful candidate will be:

• Self-motivated and dependable
• Organized and detail-oriented
• Professional and courteous with residents and tenants
• Comfortable working in both residential and commercial environments
• Able to prioritize multiple tasks in a fast-paced setting
• Committed to maintaining the highest standards of safety, appearance, and customer service throughout Quarry Walk

Quarry Walk is a premier mixed-use community where residents, businesses, and visitors come together. Our maintenance team plays a vital role in ensuring the property remains safe, attractive, and welcoming for everyone who lives, works, and visits here.