Deployment Technician - Mobile Device - Onsite

Deployment Technician - Mobile Device

Genesis10 is currently seeking a Deployment Technician - Mobile Device for a 6 month contract position with a Public Sector Aviation Organization located in Minneapolis, MN. This is a fully onsite role. Compensation: $20.00 - $22.00 per hour, W2

We are looking for a hands-on, self-motivated Mobile Device IT technician to join our client's team. This role will support end users by deploying new hardware, assisting with phone upgrades, and helping to execute IT projects across various metro-area locations. The right candidate enjoys working independently, solving problems on the fly, and getting devices into the hands of users with minimal disruption. This is a great opportunity for someone early in their IT career who is looking to gain enterprise-level experience.

Responsibilities:

• Replacing Apple phones and iPads at various sites in the Twin Cities Metro area
• Installing and configuring software, including reinstallation of licensed applications on replacement devices
• Enrolling phones in JAMF MDM and assisting with syncing issues
• Assisting customers with backing up their data to the cloud and syncing back to replacement devices
• Supporting Windows 10 to Windows 11 migrations using a combination of SCCM and Autopatch as needed
• Troubleshooting login issues, driver problems, and peripheral malfunctions using tools like Dell Command Update, Windows Update, and manual driver installs
• Assisting customers in navigating the basics of their new devices, whether Apple or Windows based
• Updating asset records in ServiceNow and helping to retire old equipment from our systems
• Following documented processes and offering suggestions for improvement
• Supporting Operational and Capital project rollouts and refresh efforts across all locations
• Installing large format displays, headless computer systems, or automation systems in airline or passenger-facing environments
• Partnering with the IT team and other departments to deploy standard hardware configurations
• Other duties as required

Requirements:

• 1–3 years of experience in IT support, hardware deployment, or a related role
• Experience with Apple Business Manager and JAMF
• Comfortable with SCCM, Windows 10/11, and Microsoft 365 (Outlook, Teams, Excel, Word)
• Experience with ServiceNow or other ITSM tools for asset tracking and updates
• Able to work independently and manage time across multiple sites
• Strong communication skills for working directly with end users
• Valid driver's license and reliable transportation to travel between facilities
• Ability to lift 25-50 lbs on occasion
• Ability to sit and stand for long periods of time
• Ability to work in dusty and dimly lit spaces for hours at a time

Desired skills:

• Experience with Windows 11 migration or refresh projects
• Familiarity with BrightSign, media players, or headless computer upgrades
• Exposure to airport systems or working in a regulated environment
• Knowledge of Power BI or PowerPoint
• Recent graduates or former interns looking to grow in an enterprise IT environment are encouraged to apply

This is a fully onsite role, working at various locations throughout the Twin Cities metro area. Standard business hours apply, but some flexibility may be needed depending on project timelines. Business Casual attire required.

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client.

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.