IT Help Desk Specialist Tier 1 Support
247Hire
247Hire is seeking a technical support agent in Vienna, Virginia, who will respond to inbound calls and provide troubleshooting assistance. The ideal candidate will have 3+ years of Tier 1 support experience and possess strong verbal and written communication skills. The role will involve documenting issues using PC applications and maintaining adherence to company policies. Candidates familiar with ITIL and ServiceNow will have an edge. #J-18808-Ljbffr
Vacancy posted 22 hours ago
Similar jobs that could be interesting for youBased on the IT Help Desk Specialist Tier 1 Support in Vienna, VA vacancy
- ...A government services provider is seeking a Help Desk Technician - Tier 1 to provide technical support and excellent customer service. Responsibilities include answering Tier 1 calls, resolving issues, and managing customer interactions. The ideal candidate will hold...SuggestedFull time
IntelliDyne
Falls Church, VA3 days ago - ...The One 23 Group is seeking a Help Desk Specialist in Herndon, Virginia. This role involves providing Tier 1 and 2 technical support for UNIX/Linux systems within the GCCS and SIPRNet environments at the Pentagon. The ideal candidate will possess a minimum of 5 years...SuggestedAfternoon shift
The One 23 Group
Herndon, VA3 days ago - ...an experienced SME Service Desk Analyst (Tier 1) Lead to support the delivery, enhancement,... ...continuous improvement—helping ensure capabilities are delivered... ...Technical Support Specialist roles (e.g., CASP+, Security+... ...alternatives Experience leading IT service desk or user...Suggested
$20 - $24 per hour
...partners, we put each other first. It's The Iron Bow Way. 2+ Years HDI-CSR or Google IT Secret 20% local THE OPPORTUNITY The IT Help Desk Support Technician Tier 1 role entails responding to users in a professional and friendly manner, ensuring all...SuggestedContract workLocal areaMonday to FridayFlexible hoursShift workWeekend workDay shiftAfternoon shiftIron Bow Technologies
Herndon, VA1 day ago- ...Tier 1-2 IT Support Analyst, Centreville, VA We are seeking a Tier 1-2 Support Analyst with 2 to 4 years of Helpdesk Technician experience... ...experience is preferred. Experience with ConnectWise is helpful. Knowledge of applications like AEC field such as AutoCAD...SuggestedWork at officeRemote work
NextStep
Centreville, VA1 day ago - ...Northstrat Incorporated is seeking a Tier 1 technical support operator to assist customers with space-based broadband communication services. The... ...and resolve technical issues while managing inbound service desk communications across multiple channels. Applicants must have...
Northstrat
Arlington, VA3 days ago - ...Njvc LLC is seeking a Tier 1 Help Desk Analyst in Arlington, VA. This role involves providing first-level support for IT systems, diagnosing issues, and ensuring user satisfaction. The ideal candidate will have a relevant degree or equivalent experience, DoD IAT Level...
NJVC
Arlington, VA3 days ago - ...Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your... ...Military, Intelligence & Operations Support (MIOS) could be the place for you! Join... ...implementation, troubleshooting, and maintenance of IT systems. Provides first-level problem...Work at officeLocal areaRemote work
Chenega Corporation
Arlington, VA3 days ago - ...Chenega Corporation is looking for a Tier 1 Help Desk Analyst in Arlington, VA. The role focuses on providing technical support, troubleshooting issues, and ensuring customer satisfaction. Candidates must have an Associate's degree or equivalent experience, along with...
Chenega Corporation
Arlington, VA4 days ago $42.6k - $77.4k
...Tier 2 Help Desk Specialist - Part-Time (Weekend Day Shift) Category: Service Desk... ...will provide expert-level support to our clients, resolving the... .... Collaborate with Tier 1 and Tier 2 support representatives... ...cloud infrastructure-based IT systems, with a preference...Full timePart timeLocal areaRemote workShift workWeekend workDay shiftCGI Technologies and Solutions, Inc.
Fairfax, VA2 days ago- Leidos is seeking an experienced Senior Service Desk Analyst (Tier 1) in Alexandria, VA. The candidate will provide technical support and resolve service desk tickets, ensuring compliance with SLAs. This role requires an active TS/SCI clearance and a relevant degree with...
$65.65k - $118.68k
...experienced Journeyman Service Desk Analyst (Tier 1) to support the delivery, enhancement,... ...continuous improvement—helping ensure capabilities are... ...for Basic Technical Support Specialist roles (e.g., Security+,... ...Familiarity with enterprise IT environments, cloud platforms...- Leidos is seeking a Journeyman Service Desk Analyst (Tier 1) in Alexandria, Virginia. In this role, you'll serve as the primary point of contact for users, provide technical support, and track service desk activities. Candidates should have a Bachelor’s degree and relevant...
- Apavo is hiring a Tier 1 Help Desk Analyst in Arlington, VA to provide technical assistance to users. This role involves troubleshooting IT issues and ensuring effective service delivery for unclassified and classified systems. The ideal candidate should have at least 3...
- Leidos Inc is seeking an experienced Senior Service Desk Analyst (Tier 1) in Alexandria, Virginia to support mission-critical data and analytics products for the Department of War. Responsibilities include providing technical support, troubleshooting user issues, and ensuring...
- ...An established industry player is looking for a Systems Administrator/Help Desk Specialist to provide Tier 1 support in the Herndon area. This role involves supporting hardware and software infrastructure, troubleshooting technical issues, and ensuring the smooth operation...
Omnibusamerica
Herndon, VA3 days ago - ...LLC in Alexandria, Virginia, seeks an experienced SME Service Desk Analyst (Tier 1) Lead to oversee Tier 1 Service Desk operations. The role... ...processes. The ideal candidate will have a Bachelor's degree in IT or related fields with 12-15 years of experience, active TS/...
- Leidos in Alexandria, Virginia is seeking an experienced SME Service Desk Analyst (Tier 1) to deliver enterprise data and analytics products. The role involves providing advanced technical support, resolving user issues, and improving service desk operations. Ideal candidates...
$65.65k - $118.68k
...Inc is seeking an experienced Journeyman Service Desk Analyst (Tier 1) in Alexandria, Virginia. This role involves supporting the delivery and enhancement of enterprise data... .... Candidates should have a Bachelor's in IT or a related field, relevant experience, and strong...- ...DecisionPoint Corporation is looking for a Tier II Help Desk Specialist in Reston, Virginia. This role requires providing advanced technical support for the U.S. Transportation Command's Integrated Booking System. Ideal candidates should have a Secret Clearance, IAT Level...
Decision Point
Reston, VA3 days ago - ROCS Grad Staffing is looking for an IT Help Desk Specialist in Arlington, Virginia. This role focuses on providing technical support, managing user accounts, and assisting with IT infrastructure projects. The ideal candidate should have strong troubleshooting and customer...
- ...committed to delivering innovative IT solutions that address the... ...are seeking a highly skilled Tier 2 Support Technician to work onsite in... ...position that runs form 4/1/2026 - 12/19/2026. The candidate... ...and/or outside the Service Desk. The Candidate is expected...Contract workTemporary workFor contractorsWork at officeLocal areaRemote workRelocation
DirectViz Solutions
Alexandria, VA3 days ago $65.03k - $73.16k
...warfighters. Providing intelligence, IT, cyber security, training, logistics,... ...investigation services. Summary: The IT Tier 2 Support Technician will serve as a IMO & ISO... ...providing customer support (tier 1 & tier 2 help-desk support). The IMO task is to provide...Contract workLocal areaNisga'a TEK LLC
Arlington, VA23 days ago- ...management solutions as a chosen IT services and consulting... ...-level, white-glove support. Opening Position... ...leader for the service desk. This role requires deep... ...Act as Tier 3 escalation point for the... ...as needed Mentor Tier 1 and Tier 2 engineers...
Solvere One LLC
Sterling, VA14 hours ago - ...A Managed Service Provider is looking for a Help Desk Technician, Tier 1, to provide support from their Dulles, Virginia headquarters. The candidate will field incidents via phone and email from clients, resolve Tier 1 issues, and assist with PC hardware and software....
Solvere One LLC
Sterling, VA3 days ago - A service-disabled veteran-owned business is looking for a Business / Help Desk Analyst to provide operational and technical support remotely. This role focuses on delivering exceptional user support, and operational efficiency, and entails strong documentation and project...Remote work
Sprezzatura LLC
Arlington, VA4 days ago - Help Desk Specialist – Tier 2 Role Summary The Tier 2 Help Desk Specialist provides advanced application support and issue resolution for DoD OIG users. Key Responsibilities ~Triage and... ...procedures Qualifications ~3+ years of IT help desk or application support...Contract workFor contractors
Summit Technologies
Alexandria, VA14 hours ago - ...Help Desk Specialist Location Falls Church, VA # of openings 2 Salary... ...Min-Max) 00 We are a federal IT company on a mission to make... ...and artists. We work hard and support each other along the way. Teamwork... ...Responsibilities Provide Tier 1 IT support to end users and...Remote work
NuAxis Innovations
Falls Church, VA1 day ago - ...Help Desk Specialist The Help Desk Specialist delivers Tier-1 support for the Warfighting Acquisition University's online learning ecosystem. This position assists a large user community by providing guidance on system navigation, resolving technical challenges, and...Work at officeLocal area
Concept Plus
Fairfax, VA10 days ago - Leidos LLC is seeking an experienced Journeyman Service Desk Analyst (Tier1) in Alexandria, Virginia. This role involves providing user support, logging service requests, and troubleshooting technical issues in a fast-paced environment contributing to enterprise data and...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Help Desk Specialist Tier 1 Support. Be the first to apply!
Related searches
- help wanted Vienna, VA
- help wanted no experience Vienna, VA
- christmas holiday help Vienna, VA
- kitchen help Vienna, VA
- companies hiring holiday help Vienna, VA
- full time general help wanted Vienna, VA
- seasonal holiday help Vienna, VA
- full part time help wanted Vienna, VA
- helping hand Vienna, VA
- part time help wanted Vienna, VA