Senior Director, Global Head of Client Services - Clinical Trials Division
$157.7k - $236.53kThermo Fisher Scientific Inc
Senior Director role leading global client services strategy and execution for the Clinical Trials Division. Responsible for managing client relationships, project delivery, organizational effectiveness, and cross-functional alignment across global teams reporting to the Division President.
Responsibilities
- Lead global client management teams and serve as executive sponsor for key client relationships
- Drive project execution excellence across global teams on scope, timelines, financials, and quality
- Lead organizational effectiveness initiatives including process optimization and operational scalability
- Oversee transformational initiatives and establish governance frameworks for decision-making and accountability
- Partner with HR, Finance, Quality, and Executive Leadership on talent strategy, financial planning, and strategic alignment
Requirements
- Bachelor's degree or equivalent; advanced degree preferred
- 12+ years relevant experience including significant leadership in project/program management and client services
- Proven experience leading global teams within complex, matrixed organizations
- Strong background in demand planning, S&OP, and operational execution
- Strategic leadership with strong business and financial acumen
- Expertise in client relationship management and large-scale program delivery
- Strong organizational, communication, and change management capabilities
Compensation: $157,700–$236,525 base
$157.7k - $236.53k
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