Harvest Market Associate (Bilingual English/Spanish)

Job Description

Job Description

About UMMA

UMMA works to reduce poverty, improve food access, and build thriving communities through direct services and housing. Our Harvest Market provides free groceries to individuals and families in need. We strive to create a welcoming, dignified experience for all who come through our doors.

Position Summary

The Harvest Market Associate supports day-to-day operations of UMMA’s food distribution program. This includes checking in clients, stocking and organizing inventory, and providing a respectful and compassionate experience for every person we serve. The ideal candidate is dependable, friendly, comfortable with technology, and able to lift and move boxes as needed.

Key Responsibilities

• Greet and check in clients using a simple digital system
• Assist with unloading, stocking, and organizing food and supplies
• Maintain a clean, safe, and welcoming environment
• Support crowd flow and answer questions from clients
• Communicate clearly and respectfully with individuals from diverse backgrounds
• Report any issues or needs to the Program Manager or Director of Operations & Programs
• Other duties as assigned to support program success

Qualifications

• Basic computer skills (comfortable using a tablet or check-in software)
• Ability to lift up to 30 pounds and stand for extended periods
• Strong people skills, patience, and compassion
• Reliable, punctual, and able to work as part of a team
• Bilingual (especially Spanish) is a plus
• Previous customer service or food distribution experience is helpful but not required

Work Environment & Schedule

This position is in-person at UMMA’s Harvest Market. The schedule may include weekday mornings, afternoons, and occasional weekends. Flexibility is a plus.