White-Glove Microsoft 365 Tier-3 Support Engineer
ConceptSolutions
Concept Solutions, LLC is seeking an experienced Microsoft 365 Tier 3 Support Engineer to support FAA Infrastructure & Operations. You will provide white-glove Tier 3 support to FAA executives and executive staff, resolving complex collaboration platform issues and maintaining critical services for 60,000+ users. You will troubleshoot Exchange Online, Outlook/OWA, Teams, and 365 apps, develop automation, scripts, and SOPs, and coordinate escalations with vendors and internal teams in a large #J-18808-Ljbffr ConceptSolutions
$95k - $102k
Description Concept Solutions is seeking an experienced Microsoft 365 Tier 3 Support Engineer with expertise in Exchange Online, Microsoft Teams, and... .... In this highly visible role, you will provide white-glove Tier 3 support to FAA executives and executive support...MicrosoftContract workFor contractorsWork at officeLocal areaImmediate startMonday to FridayShift work- ...provide world-class IT support to our prestigious... ...Provide independent Tier 1 technical support to... ...stakeholders through dedicated, white-glove communication and... ...administration support for Microsoft Office 365 products. Utilize... ...discipline and 2–3 years of experience;...MicrosoftWork at officeRemote workAll shiftsShift workNight shiftWeekend work
- ...of Experience: 3 years of... ...comprehensive Tier 1, Tier 2, and... ...Infrastructure Support services to sustain... ...tools such as Microsoft Intune, SCCM/MECM... ...collaborates with Tier 3 engineers on root cause... ...handling and white-glove support.... ...with Microsoft 365 collaboration...MicrosoftFor contractorsRemote work
$103.8k - $218.1k
...Operations Specialist - Tier 3Job Category:... ...Opportunity:The CIS program supports our intelligence customer... ...solutionsProvides comprehensive Tier 3 support, including... ...with Engineering resources for advanced... ...basicsSolarWinds, Splunk, or Microsoft SCOMBasic T-SQL queryingQualifications...MicrosoftContract workWork experience placementFlexible hours- ...provide world-class IT support to our prestigious clientele... ..., a dedication to white-glove service delivery, and professionalism... ...: Provide routine Tier 1 technical support to... ...1 troubleshooting of Microsoft Windows and MacOS... ...GED and a minimum of 2–3 years of related...MicrosoftRemote workAll shiftsShift workNight shiftWeekend work
- ...IT Service Desk Team Lead (Tier 2/3) – Active TS/SCI Required... ...IT Service Desk Team Lead to support a mission-critical, classified... ...technical issues. Support Microsoft Windows workstations, enterprise... ...Systems Administrators, Network Engineers, Cybersecurity personnel,...MicrosoftFull timeImmediate startShift work
$61k - $70k
...qualityintermediate technical support for issues escalated from Tier I.You willwork hands-on... ...andwith the requisite white-glove VIP attention to... ...Coordinate with Tier III engineers to resolve enterprise-... ...5 years of Windows and Microsoft 365 support. 3 years of remote access...MicrosoftFull timeContract workTemporary workLocal areaRemote workWork from homeMonday to FridayWeekend workDay shiftAfternoon shift- ...ActioNet is seeking a Tier 2 – Mid Desk Side Support - IT Specialist to provide... ...have a Bachelor’s degree, 3+ years of experience supporting... ..., and group policies in Microsoft 365 and Active Directory.... ...expertise in Agile Software Engineering, Cloud Solutions, Cyber Security...MicrosoftFull timeWork at officeRemote work
$30 per hour
...Description Position Title: Desktop Engineer - Tier 1 Location: Washington, DC Assignment Type: 3 months contract to hire... ...transition to Windows 11. To support this initiative, the IT... ...conflicts. Install and configure Microsoft 365 and CrowdStrike on devices...MicrosoftContract workLocal areaMonday to Friday$80k - $120k
...Description Deskside support Engineer with a minimum of 7... ...environment. Provides Tier 2 deskside and remote... ...Tier 2 and Tier 3 deskside end user support... ...issues • Troubleshooting Microsoft Windows with latest... ...Experience with Office 365, Google Workspace for...MicrosoftRemote work- ISN Corporation in Bethesda, MD is seeking an IT Support Specialist to deliver Level 1/2 desktop and help desk duties across onsite and remote environments. You will troubleshoot Windows 10/11, Microsoft 365 apps, VPN, printers, and endpoint devices while maintaining SLA...MicrosoftRemote work
- NIRA, Inc. is seeking a Tier 3 Support Engineer to serve as the final escalation point for a U.S. Department of Justice cloud-based digital evidence management program serving U.S. Attorneys' Offices nationwide. Sitting behind district-level Tier 1 and nationwide Tier 2...
$45k - $60k
...Description Job Description IT Support Technician – Tier 1 Department: IT Reports to:... ...) Extensive knowledge of Microsoft Windows and/or Mac OS desktop... ...administering Microsoft 365 and/or Google Workspace (G... ...advancement paths to Level 2, Level 3, and specialized technical...MicrosoftFull timeWork at officeRemote workRelocationMonday to FridayShift work$32 - $40 per hour
...Dedicated Support Engineer Location: Bellevue, WA (on-site)... ...primary escalation point for Tier 1 / Tier 2 issues that... ...issues involving Microsoft Windows 10/11, Office applications, Microsoft 365 (Admin portal), Azure... ...Certifications (within the past 3–5 years) Microsoft 3...MicrosoftHourly payFull timeWork at officeRemote work- ...Service Desk Agent, Tier 2 GTSC seeks experienced and motivated... ...with a combination of onsite support at the client site and approved... ...secure, ITIL-aligned Tier 1–3 IT support services to Federal... ...device configuration, support Microsoft 365 and enterprise applications,...MicrosoftFull timeTemporary workRemote work
- Job Summary: The Tier 1 Help Desk Analyst provides frontline technical support and customer service to end users... ...~ Strong knowledge of Microsoft operating systems,... ...especially Windows 7, and Office 365. ~ Experience... ...Training cycle lasts 3-4 weeks, with start dates...MicrosoftFull timeWork at officeRemote workShift work
- ...Center Operations / Desktop Engineer (Tier 2.5) Location:... ...requirements. Occasional support of alternate shifts may... ...infrastructure issues to Tier 3 engineering teams. The... ..., SolarWinds, Microsoft Office, and PowerShell... ...Microsoft Office/Microsoft 365 applications. ~Use ServiceNow...MicrosoftFull timeWork at officeFlexible hoursShift work
$39.42 per hour
...Job Description Job Title: Deskside Support Technician (Tier II) Location: Washington, DC Type: Contract... ...agreements Utilize Windows 10, Microsoft Office, Microsoft Exchange, Outlook,... ...for critical incidents requiring "white glove" service Requirements High School...MicrosoftContract workWork at officeLocal area- ...experienced Service Desk Agents, Tier 1, for support of the US House of... ...secure, ITIL-aligned Tier 1-3 IT support services to Federal... ...macOS.Experience supporting Microsoft 365.Experience supporting VPN and... ...Escalate and consult with senior engineering staff for the resolution of...MicrosoftWork at officeLocal areaRemote work
- ...are seeking a customer-focused Tier 1 IT Service Desk Representative to provide technical support within a large-scale, enterprise... ...and macOS environments, Microsoft 365, mobile devices, remote access... ...environment. Required Experience 3+ years of IT Service Desk or IT...MicrosoftHourly payRemote workRotating shift
- ...seeks experienced Service Desk Agents, Tier 2, for support of the US House of Representatives.... ...secure, ITIL-aligned Tier 1-3 IT support services to Federal Government... ...administration.Supporting Microsoft Windows 10 and Office 365 applications.Supporting mobile operating...MicrosoftWork at officeLocal areaRemote work
- ...Software Systems, Inc. (CSS) is seeking a motivated Tier 1 IT Help Desk Technician to support our client in Washington, DC. This is an excellent... ...Directory account management. Troubleshoot Microsoft Office 365 applications, Outlook, Teams, and other standard business...MicrosoftPermanent employmentTemporary workWork experience placementWork at officeLocal areaRemote work
- Executive Support Help Desk Technician III Advance... ...role in delivering white-glove IT support to senior... ...with Service Desk, Engineering, Cybersecurity, Network... ...including Microsoft Windows 11, Microsoft 365, Azure Active Directory... ...considered. Experience: 3+ years of IT...MicrosoftRemote work
$43 - $48 per hour
...seeking an experienced and proactive Level 3 Mac Desktop Engineer to join our Workplace Technology team... ...-driven professional who not only supports Mac users at an advanced level but... ...expert (SME) for macOS, Jamf Pro, and Microsoft 365 within the enterprise environment,...MicrosoftHourly payRemote work3 days per week- ...environment as well as providing secondary support for network architecture- Designing and... ...systems as projects dictate- Participates as a Tier 3 Technician in the IT Helpdesk topology... ...Windows Server, Active Directory, Microsoft Exchange, IIS, VMware ESXI, Linux OS and...Microsoft
- ...Description Job Description Desktop Support Analyst Washington DC - 100%... ...to serve as part of a Tier 2/3 organization. This contractor... ..., configuring, and supporting Microsoft Windows 10/11 operating... ...applications, such as Microsoft 365; proficiency with imaging solutions...MicrosoftLong term contractFull timeFor contractorsLocal areaMonday to FridayDay shift
$40 - $50 per hour
...Description Job Description Level 3 Mac Desktop Engineer (Workplace Technology & Endpoint... ...Pro administration, automation, and Microsoft 365 integration. You will work cross-functionally... ...with infrastructure, security, and support teams to deliver scalable technology...MicrosoftHourly payContract workTemporary workLocal area2 days per week$30 per hour
...Details ・ Job Title: Bilingual Korean Tier 2 IT Support Specialist ・ Client: Korean IT Services... .... This role focuses on troubleshooting Microsoft Active Directory and Windows environments... ...1 support and collaborate with Tier 3 and infrastructure teams. Perform employee...MicrosoftContract workTemporary workWork at officeRemote workVisa sponsorship$51k - $82k
...busy team, provide IT support to end-users, identify... ...incidents and collaborate with engineering teams to find... ...shifts: Wednesday - Sunday 3:30pm - 12:00 am; Saturday... ...Manage and resolve Tier 1 service desk request... ...with firm's applications, Microsoft 365, and other...MicrosoftRelocationShift work- ...responsibilities include but are not limited to;Technical Support Provide Tier 1-3 support for hardware, software, network, and account issues... ...and resolve escalated incidents involving Windows/macOS, Microsoft 365, VPN, networks, and business applications. Perform root...Microsoft
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