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White-Glove Microsoft 365 Tier-3 Support Engineer

ConceptSolutions

Concept Solutions, LLC is seeking an experienced Microsoft 365 Tier 3 Support Engineer to support FAA Infrastructure & Operations. You will provide white-glove Tier 3 support to FAA executives and executive staff, resolving complex collaboration platform issues and maintaining critical services for 60,000+ users. You will troubleshoot Exchange Online, Outlook/OWA, Teams, and 365 apps, develop automation, scripts, and SOPs, and coordinate escalations with vendors and internal teams in a large #J-18808-Ljbffr ConceptSolutions

Vacancy posted 1 day ago
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