Average salary: $87,500 /yearly
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$107.9k - $195.05k
Cyber Defense Infrastructure Support EngineerLocation: Suitland, MDClearance: Active TS/... ...a Cyber Defense Infrastructure Support Engineer in Suitland, MD, you will build, configure... ...technical resource, providing Tier 3 escalation support, evaluating emerging technologies...SuggestedFull timeLocal area- ...Technical Support Engineer - MPLS-TP Belong. Believe. Be You. Belden. Propel your career surrounded by a diverse team of innovative,... ...support to company and customers networks Responding to escalated customer support issues Analyze customer issues, and provide...SuggestedRemote work
Belden
Washington DC5 days ago - NIRA, Inc. is seeking a Tier 3 Support Engineer to serve as the final escalation point for a U.S. Department of Justice cloud-based digital evidence management program serving U.S. Attorneys' Offices nationwide. Sitting behind district-level Tier 1 and nationwide Tier 2...Suggested
$30 - $35 per hour
...you are looking for a position where you support the same users, the same systems, and... ...we are eager to find a Technical Support Engineer II (Systems Analyst) who embodies our core... ...Support & Troubleshooting Resolve escalated support requests and complex technical issues...SuggestedWork at officeImmediate startRemote workWork from homeShift work- Internetwork Expert is seeking a Tier 2 Help Desk Specialist to provide advanced IT support for escalated incidents, focusing on endpoint management, identity administration, and collaboration platforms. You will work with Tier 1 and Tier 3 teams to ensure SLA adherence...Suggested
- ...Description Job Description Northstrat is seeking a Tier 2 support engineer to assist customers using space-based broadband... ...and unclassified communication environments. You’ll handle escalated customer support cases involving service degradation, analyzing...SuggestedFull timeContract workWork experience placementFlexible hoursShift workWeekend workWeekday work
Northstrat
Arlington, VA2 days ago $32 - $40 per hour
...Dedicated Support Engineer Location: Bellevue, WA (on-site) Department: Managed Services Employment Type: Full-Time · Non-Exempt... ...everyday end-user productivity. You'll serve as a senior escalation point and hands-on troubleshooter across both on-site and remote...SuggestedHourly payFull timeWork at officeRemote workDiverge IT
Washington DC9 days ago$80k - $120k
...Description Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as senior engineer... ...Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom needed. Escalates complex problems to upper-level deskside engineers. Must...SuggestedRemote workSAIC
Washington DC5 days ago$80k - $90k
...Performance Review Institute (PRI). About this position: IT Technical Support Specialist Location - Washington, DC The Essential Duties and... ...to IT incidents and requests that have been assigned or escalated by Tier 1. Interface with and create tickets for customers while...SuggestedPermanent employmentFull timeContract workFor contractorsWork at officeRemote workBering Straits Native Corporation (BSNC)
Washington DC1 day ago- ...Description : Provides first-line tech support for District employees, ensuring quick IT... ...troubleshoots hardware and software, and escalates complex problems as needed Complete... ...with network services, software systems engineering, and/or applications development to restore...SuggestedContract workRemote work
AHU Technologies Inc
Washington DC5 days ago - ...We are seeking a skilled Production Support Engineer to provide operations and maintenance (O&M) support for critical enterprise applications... ..., platforms, and network services. This role serves as an escalation point for complex technical issues and involves working with...Suggested
Kaav Inc.
Washington DC2 days ago - ...BayNova LLC is seeking a User Support Specialist to join our Alexandria, VA team for a federal government client. The ideal candidate... ...dedication to customer service. Responsibilities include managing escalated user support and utilizing ServiceNow for ticketing. The...SuggestedRemote workWork from home
BayNova LLC
Alexandria, VA17 hours ago $28.62 - $34.56 per hour
...quantum solutions. We are looking for an IT Help Desk Technician to support IonQ’s global users and contribute to the company’s mission of... .... Train and support Tier I and II HelpDesk technicians. Handle escalated complex or time‑sensitive issues. Deliver hardware and...SuggestedHourly payWork at officeSupportFinity
College Park, MD5 days ago- ...me know your interest. Position : Remote Senior CCaaS Support Engineer Location : REMOTE Duration : 6 Month Note:... ...Authentication/Fraud Detection. The engineer will serve as a critical escalation point for production incidents, troubleshooting, vendor...SuggestedRemote work
DMS Vision Inc
Washington DC2 days ago - ...On-Site role Job Description: The Cloud Support Engineer is responsible for administration of key SaaS platforms and frontline... ...to Cloud incidents, service requests, and operational escalations. Support Identity and Access Management across AWS and...Suggested
Denken Solutions, Inc.
Washington DC4 days ago - ...Title: Cloud Support Engineer Location: Seattle, WA 98104 Duration: 12 Months... ...respond to Cloud incidents, service requests, and operational escalations Support Identity and Access Management across AWS and SaaS...
Amicis Global
Washington DC2 days ago $65k - $80k
...prices. Cogent also offers superior customer support by virtue of its end-to-end control of... ...Manage customer expectations and escalation and de-escalate the situation as necessary... ...position. To apply for the Customer Support Engineer position, please submit your resume and...Temporary workWork at officeShift workCogent Communications, Inc.
Washington DCmore than 2 months ago- Remote Support Engineer, Junior Position Description CGI Federal has an exciting opportunity for a Remote Support Engineer within our... ...resolving technical issues, documenting solutions, and escalating complex problems when necessary. CGI Federal is growing its...Local areaRemote workArlington, VAmore than 2 months ago
$145k - $175k
...offering sustainable, low-cost GPU compute power. As a Cloud Support Engineer, you'll play a crucial role in empowering our customers to... ...service skills, including the ability to prioritize competing escalations. HPC Knowledge: Understanding of HPC technologies such as...Full timeTemporary workRemote workShift workWeekend workCrusoe
Washington DC3 days ago- ...Solutions, LLC is seeking an experienced Microsoft 365 Tier 3 Support Engineer to support FAA Infrastructure & Operations. You will provide... ...apps, develop automation, scripts, and SOPs, and coordinate escalations with vendors and internal teams in a large #J-18808-Ljbffr...
$104.8k - $192.2k
...External Role Description Role Family OT Field Engineering / Site Implementation Support Primary Focus Site readiness, hands-on field... ...related issues. Perform initial triage and coordinate escalation to engineering, architecture, vendor, or operations teams...Summer holidayLocal areaRemote workFlexible hoursEY
Washington DC1 day ago- ...experienced Cloud Service Desk Representative to join the endpoint engineering team in the Washington, DC area. The role focuses on secure... ..., telemetry, and documentation, with responsibility for escalated endpoint issues and rigorous governance compliance. The ideal...
- ...StatesJob Description:Key responsibilities include but are not limited to;Technical Support Provide Tier 1-3 support for hardware, software, network, and account issues. Diagnose and resolve escalated incidents involving Windows/macOS, Microsoft 365, VPN, networks, and...
- ...impactThe RoleWe are looking to hire an experienced Product Support Engineer to provide technical support for customers who use our Proofpoint... ...issues within specific response guidelines. Manage product escalations, function as a liaison between customers, and various levels...Full timeWork experience placementRemote workFlexible hours
$116.35k - $210.33k
...to customers in the national security, engineering, and health industries. We deliver innovative... ...and mission software capabilities to support Intelligence Community customers as... ...Provide Tier 1 Help Desk and Tier 2 escalation support for problem identification, diagnosis...Full time- ...help desk specialists (2 openings) to support a federal legislative-branch agency's IT... ...mobile devices; resolving the most complex escalations; and mentoring Tier I staff.... ...technicians; and coordinating with Tier III engineering, network operations, and cybersecurity...Permanent employmentH1b
- ...We are seeking a proactive and seasoned Field Training and Support Engineer to serve as the technical cornerstone of our U.S. Customer Success... .... Advanced Technical Support: Serve as a Tier 2 support escalation point. Diagnose and resolve complex system issues and...Work at officeRemote workWorldwideNight shift
- ...Solutions in Arlington, VA is seeking a Cloud Engineer & ServiceNow Administrator to provide front-line technical support in a secure federal environment, including ServiceNow... ...calls, meet SLAs, document activities, and escalate as needed while maintaining FedRAMP compliance...
$95k - $102k
...Concept Solutions is seeking an experienced Microsoft 365 Tier 3 Support Engineer with expertise in Exchange Online, Microsoft Teams, and... ...primary owner of complex support incidents by coordinating timely escalations to internal engineering teams, Microsoft, other technology...Contract workFor contractorsWork at officeLocal areaImmediate startMonday to FridayShift work$105.4k - $189.6k
...working with cutting-edge technologies? Would you like to work with our Zero Trust portfolio? Join our Global Escalation Team As a Product Support Engineer, you will become a key technical contributor within a global expert team responsible for the escalations of...Work experience placementWork at officeAkamai
Washington DC4 days ago
