Average salary: $87,500 /yearly
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$65k - $85k
...Technical Support Engineer, Associate The Technical Support Engineer, Associate provides advanced operational and technical support for... ..., including incident intake, triage, troubleshooting, escalation, root cause analysis support, and resolution verification. The...SuggestedWork experience placementLocal areaImmediate startLCG
Washington DC1 day ago$60k - $70k
...IT Support Engineer 1 - Hybrid (Washington, DC) ~ This is a hybrid position that requires traveling to and working at client locations 2-... ...track support requests in ConnectWise. Prioritize and/or escalate tickets as required to ensure customer satisfaction. Brief...SuggestedLocal areaRemote workFlexible hoursShift work2 days per week3 days per weekXantrion
Washington DC3 days ago- ...Technical Support Engineer - MPLS-TP Belong. Believe. Be You. Belden. Propel your career surrounded by a diverse team of innovative... ...support to company and customers networks Responding to escalated customer support issues Analyze customer issues, and provide...SuggestedRemote work
West Penn Wire
Washington DC1 day ago - ...Support Engineer Alianza is looking for a Support Engineer to join our Technical Support department. This role focuses on resolving customer... ...prioritisation within Service Level Agreements (SLAs). Escalation &Collaboration:Work alongside Technical Advisors on complex...SuggestedPermanent employment
Alianza
Washington DC4 days ago $86k - $117.5k
...You’ll Be Responsible For Circle is looking for a Technical Support Engineer who will provide world‑class support to customers building on... ...ledger activity, and API integrations. Own customer escalations end‑to‑end, collaborating closely with Engineering. Participate...SuggestedLocal areaFlexible hours- ...Power Management Engineer II The Power Management Engineer II provides advanced technical support for Vertiv power systems to domestic and international customers, Customer... ...personnel. This role serves as the primary escalation point for Technical Support Engineer I team...SuggestedWork at officeFlexible hoursAfternoon shift
Vertiv Holdings
Washington DC1 day ago - ...Remote Support Engineer, Junior Category: Service Desk / End User Services Main location: United States, Virginia, Arlington... ...include resolving technical issues, documenting solutions, and escalating complex problems when necessary. CGI Federal is...SuggestedFull timeLocal areaRemote work
CGI
Arlington, VA2 days ago - ...Position Overview The Senior Projects Support Engineer provides highly visible remote technical, applications and system admin support... ...product malfunctions requiring engineering action, assists with escalations and delivers the results to other staff members....SuggestedLocal areaRemote workFlexible hoursNight shift
FUJIFILM Corporation
Washington DC4 days ago - As the ITS/DMM Customer Support Engineer (CSE), you will act as a model of customer service excellence for all Integrated Tracking System (... ...operational health and performance of ITS/DMM applications and escalate issues to appropriate Government or contractor stakeholders...SuggestedContract workTemporary workFor contractorsFor subcontractorWork at office
Agil3 Technology Solutions LLC
Arlington, VA1 day ago $17.45 - $27.31 per hour
...Senior Technical Support Engineer Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven... ..., ticketing systems, and chat, handling more complex and escalated issues. Develop deep subject matter expertise in core technologies...SuggestedWork experience placementLocal areaRemote workWorldwideFlexible hoursEntrata
Washington DC1 day ago$65k - $80k
...prices. Cogent also offers superior customer support by virtue of its end-to-end control of... ...Manage customer expectations and escalation and de-escalate the situation as necessary... ...position. To apply for the Customer Support Engineer position, please submit your resume and...SuggestedTemporary workWork at officeShift workCogent Communications
Washington DC1 day ago- ...System Support Engineer As the leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility... ...review reported issues for potentially larger issues. Escalate issues to upper management when required to bring a larger...SuggestedWork at officeWorldwide
Clever Devices
Washington DC5 hours agonew - ...Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government customer in Washington, DC... ...ideal Tier 3 System Administrator will: Serve as an Escalation point for Tier II help desk. Maintain the current print...SuggestedFor contractorsWork at officeLocal areaRemote workFlexible hours3 days per week
Koniag
Washington DC3 days ago - ...We are seeking a Senior End User Computing (EUC) Support Engineer to provide hands-on technical support across our staff, ministries, and... ...Partner with internal and external technical teams to resolve escalated issues. What You Bring 3-5 years of EUC support...SuggestedFull timeContract work
Managed IT & Security Provider
Alexandria, VA3 days ago $95.6k - $160k
...looking for a senior network operations engineer in the satellite, antenna, and radio frequency... ...as a subject matter expert (SME) for escalated networking issues, including BGP peering... ...optimization. Proactively identify support gaps and contribute to tooling,...SuggestedPermanent employmentRemote workFlexible hoursNight shiftRotating shiftWeekday workAmazon
Arlington, VA1 day ago- ...Service Center Representative to provide hands-on technical support within a classified environment for our federal customer in... ...Collaborate with network, systems, and cybersecurity teams to escalate and resolve complex technical issues. Ensure full compliance...Full timeLocal area
Improvix Technologies, Inc.
Washington DC10 hours ago - ...IT Technical Support Specialist Washington D.C. (100% onsite given onsite support) 10:00am-6:00pm Monday-Friday Summary The Technical... ...IT Technical Support ~ At least 2 years of experience with escalated IT Support ~ Experience providing in-person support (not just...Work at officeMonday to Friday
1872 Consulting
Washington DC3 days ago - ...and interesting work in a friendly and supportive environment. Through prime and subcontracts... .... In this role, you will handle escalated user issues, support workstation management... ...issues Coordinate with Tier 3 and engineering teams on complex incidents...Temporary workWork at office
ApplyLogic Consulting Group
Washington DC1 day ago - .... We offer challenging and interesting work in a friendly and supportive environment. Through prime and subcontracts, we deliver best-in... ...for workstations, printers, and standard software Escalate complex issues to higher support tiers as needed Communicate...Temporary workWork at officeRemote work
ApplyLogic Consulting Group
Washington DC1 day ago $85k - $110k
Requirements Must have: A minimum of 7 years practical technical support/engineering experience in MSP or enterprise environments Proficient in... ...experience is required Responsibilities Act as an escalation point for end‑user computer, server, network, and cloud‑related...Full timeWork at officeLocal areaRemote workMonday to Friday- ...Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in Washington, DC. This is... ...weeks paid time off, and more. Responsibilities Serve as an escalation point for Tier 1 Help Desk. Install desktop, laptop, and...Work at officeLocal areaRelocationFlexible hoursShift work3 days per week
$74.7k - $130.7k
...can't even imagine yet. The RTS Field Support team provides critical support to internal... ...between on-site technicians and RTS engineering teams, ensuring maximum performance of... ...of advanced robotics systems - Create escalation processes, standard operating procedures...Full timeTemporary workSeasonal workFlexible hoursAmazon
Arlington, VA3 days ago$300 per month
...energy and intelligence. We’re crafting the engine that powers a world where people can... ...cost GPU compute power. As a Senior Cloud Support Engineer, you'll play a crucial role in... ...the ability to prioritize competing escalations. HPC Knowledge: Understanding of HPC...Full timeTemporary workCrusoe
Washington DC3 days ago- BayNova LLC is seeking a User Support Specialist to join our Alexandria, VA team for a federal government client. The ideal candidate... ...dedication to customer service. Responsibilities include managing escalated user support and utilizing ServiceNow for ticketing. The...Remote jobWork from home
- ...We are seeking a proactive and seasoned Field Training and Support Engineer to serve as the technical cornerstone of our U.S. Customer Success... .... Advanced Technical Support: Serve as a Tier 2 support escalation point. Diagnose and resolve complex system issues and...Work at officeRemote workWorldwideNight shift
- ...successful Global Software client wants to hire a Principal Technical Support Engineer to work On-site -Located Military BASE, Washington, DC and... ...from a technical standpoint. • Track, investigate, escalate, and verify software defects as encountered and reported by customers...
Client of www.terconsultingma.com
Washington DC12 days ago $42.69 per hour
...hiring an Senior IT Specialist with a large government client supporting the Navy & Marine Corps on-site at Washington Navy Yard, DC!... ...issue (travel would be within the base), close out the ticket, or escalate if necessary. Competent to work on complex technical IT...Contract workTemporary workFor contractorsWork at officeRemote workRelocationApex Systems
Washington DC4 days ago- ...normal completion as well as overall health of system. Support day to day basic reporting systems, which will include help... ...following through to completion, and communicating resolution results; escalate to management any situation that could adversely impact the...Local areaNight shift
3B Staffing LLC
Washington DC1 day ago - ...role is responsible for advanced technical support across various IT systems and networks.... ...devices Troubleshoot and resolve escalated technical issues, ensuring timely and effective... ...-functional teams, including IT, sales, engineering, and product development, to ensure...Permanent employmentWork at office
Saronic Technologies
Washington DC1 day ago - ...Side IT Specialist technical resource supporting IT operations in Washington, DC. The ideal... ...Network, and Security teams to resolve escalated incidents and implement enterprise-... ...qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and...Full timeRemote work
ActioNet
Washington DC4 days ago
