Average salary: $87,500 /yearly
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$90.4k - $158.2k
...capabilities across all of our detective tooling.We are looking for a Support Engineer V to be the operational backbone of this portfolio. You will... ...intake, triage, and drive issues to resolution or the right escalation path, keeping builders unblocked and secure.- Partner with...SuggestedFlexible hoursShift workDay shiftAmazon
Arlington, VA2 days ago$110k - $130k
DescriptionPosition SummaryThis is a customer oriented support role centered on providing basic to... ...issue resolution. The Senior IT Support Engineers ability to deliver on and resolve... ...for requests, tasks, projects and escalated issues. Research new technologies and tools...SuggestedPermanent employmentFor contractorsWork experience placementRemote workHome officeFlexible hoursTEKsystems
Washington DC2 days ago- ..., performs a variety of computer- and network-related tasks in support of the organization’s information technology function. What... ...after-hour critical & emergency Helpdesk Support Responds to escalated questions/helpdesk tickets, whether in person, over the phone or...SuggestedTemporary workWork at officeLocal areaRemote work
Prime Electric
Washington DC14 days ago $40k - $80k
...Description SAIC is seeking a Deskside Support Engineer to join our team. The primary responsibilities of this role are to provide Tier... ...to service-level agreements (SLAs) and act as a key point of escalation for advanced IT troubleshooting issues. This includes supporting...SuggestedSAIC
Washington DC1 day ago$30 - $35 per hour
...you are looking for a position where you support the same users, the same systems, and... ...we are eager to find a Technical Support Engineer II (Systems Analyst) who embodies our core... ...Support & Troubleshooting Resolve escalated support requests and complex technical issues...SuggestedWork at officeImmediate startRemote workWork from homeShift work$32 - $40 per hour
...Dedicated Support Engineer Location: Bellevue, WA (on-site) Department: Managed Services Employment Type: Full-Time · Non-Exempt... ...everyday end-user productivity. You'll serve as a senior escalation point and hands-on troubleshooter across both on-site and remote...SuggestedHourly payFull timeWork at officeRemote workDiverge IT
Washington DCa month ago- The Technical Support Engineer (TSE) serves as a key player within Casepoint's US technical Support team. This customer-facing position supports... ...resolve tickets within service level agreement thresholds, escalating as needed Support users who have issues with 'self-service'...SuggestedContract workLocal areaRemote work
$31.44 per hour
...Can Expect On Zoom's Tier 2 Technical Support team, you'll serve as a trusted technical... ...About the Team The Technical Support Engineering team plays a central role in elevating... ...core Zoom technology domains, managing escalations from Tier 1 and coordinating with Tier...SuggestedWork at officeLocal areaRemote work- CONTINGENT UPON AWARD Overview: Position Title: Secure AV / SIPRNet Support Engineer Security Clearance: Active Secret or Higher Location :... ..., manufacturers, and third-party support organizations when escalation is required. Perform routine maintenance and configuration...SuggestedContract workRemote work
- ...WC Smith is seeking an experienced Field Support Engineer to provide hands-on technical support across our corporate office and company... ...Diagnose technical issues and determine appropriate solutions or escalation when necessary. Assist with new employee technology setup...SuggestedFull timeTemporary workWork at officeLocal areaRemote workMonday to FridayFlexible hours
WC Smith
Washington DC5 days ago - ...IT Technical Support SpecialistWashington D.C. (100% onsite given onsite support) 10:00am-6:00pm Monday-Friday SummaryThe Technical Support... ...with IT Technical SupportAt least 2 years of experience with escalated IT SupportExperience providing in-person support (not just...SuggestedWork at officeMonday to Friday
1872 Consulting
Washington DC3 days ago - Remote Support Engineer, Junior Position Description CGI Federal has an exciting opportunity for a Remote Support Engineer within our... ...resolving technical issues, documenting solutions, and escalating complex problems when necessary. CGI Federal is growing its...SuggestedLocal areaRemote workArlington, VAmore than 2 months ago
- ...reliable, secure and effective delivery of user IT support across end user and infrastructure domains. The IT Support Engineer plays a key role in ensuring IT services,... ...and Technology teams. Act as technical escalation point for IT, security and IT infrastructure...SuggestedLocal area
- We are seeking a Senior End User Computing (EUC) Support Engineer to provide hands-on technical support across our staff, ministries, and... ...Partner with internal and external technical teams to resolve escalated issues. What You Bring 3-5 years of EUC support experience...SuggestedFull timeContract work
- ...systems across complex infrastructure. You will serve as a frontline escalation point for IT Helpdesk and contribute to system administration, network management, and security practices. The role supports Windows and macOS environments, Active Directory, VPNs, and cloud...Suggested
$75k - $85k
...big challenges, and win. We are seeking an IT Operations & Support Engineer to join the Information Technology team. This is a hands-on,... ...knowledge base articles and end-user documentation. Escalate complex technical issues to the Systems Administrator while maintaining...Work at officeLocal areaGlobal Strategy Group
Washington DC26 days ago$70 - $75 per hour
...Job Description Job Description L2/L3 Network Technical Support Engineer – Broadband •Location: Redmond, WA (Onsite 5 days per week... ...standard operational procedures. Determine the appropriate escalation path and engage network engineering, architecture, vendors,...Contract workNight shiftInabia Software & Consulting Inc.
Washington DC3 days ago- ...love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just... ...with status of there requests, and proactively escalating any issuesthat cannot be resolved within the established...Full timeWork at officeRemote work
International Executive Service Corps
Washington DC2 days ago $80k - $90k
...Performance Review Institute (PRI). About this position: IT Technical Support Specialist Location - Washington, DC The Essential Duties and... ...to IT incidents and requests that have been assigned or escalated by Tier 1. Interface with and create tickets for customers while...Permanent employmentFull timeContract workFor contractorsWork at officeRemote work- Job Title: Senior Information Technology Support Engineer Reach Media is a media broadcast service provider based in Washington, DC, delivering... ...teams by resolving incidents, fulfilling service requests, escalating issues appropriately and contributing to continuous service...Work at officeRemote workNight shiftRotating shift
$28.62 - $34.56 per hour
...quantum solutions. We are looking for an IT Help Desk Technician to support IonQ’s global users and contribute to the company’s mission of... ...Train and support Tier I and II HelpDesk technicians. Handle escalated complex or time‑sensitive issues. Deliver hardware and...Hourly payWork at office- ...commercial and government applications. Our engineers and space scientists are on a mission to... ...Technology (IT) Technician to support end users, maintain enterprise hardware... ...maintain accurate systems documentation.Escalate complex issues to subject matter experts...Work at officeRemote work
AST SpaceMobile
Lanham, MD3 days ago - ...provide opportunity, reward performance, and support a positive and balanced work environment. Innovation. We have the ability to engineer creative solutions to overcome any... ...and reliably. IT Specialists serve as an escalation point for the IT Helpdesk Analysts and play...Full timeRemote work
Talentify.io
Alexandria, VA1 day ago - ...shall provide dedicated, senior-level engineering and operational administration for the... ...version control. 2.2. Mainframe Batch Support & JCL Operations JCL Maintenance &... ...Abend Investigation: Act as Tier 2/3 escalation point for production batch cycle abends...For contractorsWork experience placementNight shiftDay shiftEarly shift
Advanced Network Consulting
Washington DC19 days ago $99.35k - $133.61k
...technical network consulting and installing, configuring, and supporting a wide range of IT hardware and software. We require experience... ...troubleshooting, root cause analysis, and resolution for escalated OT/ITS connectivity issues, including restoration of core services...Full timeRemote workFlexible hoursShift work2 days per weekWashington State Department of Transportation
Washington DC6 days ago$59k - $79.6k
...The NOC Network Administrator, Junior supports day-to-day operation of systems and core services within a network operations center... ...exhaustion, service failures, login problems, and connectivity issues, escalating incidents that exceed runbook guidance. Maintain accurate...Contract workWork at officeShift workNight shiftASM Research, An Accenture Federal Services Company
Washington DC1 day ago- ...Desk Specialist for the IT Help Desk Support Services contract. This project will provide... ...and validating SOPs, reviewing escalations, and collaborating on issue resolution.... ...Collaborate with IRM technical leads (Cloud, Engineering, and Development teams) to assess...Permanent employmentFull timeContract workPart timeH1bWork at officeRemote workMonday to Friday
Terrestris Global Solutions
Washington DCmore than 2 months ago $62k - $72k
...community while being profitable. We are seeking a Help Desk / IT Support Specialist to join our team on a high-profile project at a... ...desktops, laptops, mobile devices, and peripheral equipment Escalate unresolved issues to appropriate teams or vendors as needed...For contractorsWork at officeWeekend workDay shiftTCG, Inc.
Washington DC4 days ago- ...Description: The IT Specialist II provides advanced technical support, system administration, and endpoint management across Bizzell’... ...federal contract environments. This role handles initial and escalated incidents, administers Microsoft 365 and Entra ID services, supports...Contract work
Bizzell Group
Hyattsville, MDa month ago - ...ActioNet is seeking a Tier 2 – Mid Desk Side Support - IT Specialist to provide Mid to... ...3 and other Infrastructure teams for escalation and advanced troubleshooting. Document... ...and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT...Full timeWork at officeRemote work
ActioNet, Inc.
Washington DCmore than 2 months ago
