Average salary: $87,500 /yearly

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  • Technical Support Engineer, Associate

    $65k - $85k

     ...Technical Support Engineer, Associate The Technical Support Engineer, Associate provides advanced operational and technical support for...  ..., including incident intake, triage, troubleshooting, escalation, root cause analysis support, and resolution verification. The... 
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    Immediate start

    LCG

    Washington DC
    2 days ago

  • Technical Support Engineer

    $95.32k - $115.19k

     ...Job Description Job Description The Technical Support Engineer (TSE) serves as a key player within Casepoint’s US technical Support...  ...resolve tickets within service level agreement thresholds, escalating as needed Support users who have issues with ‘self-service... 
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    Casepoint LLC

    Washington DC
    1 day ago

  • Technical Support Engineer - MPLS-TP

     ...Technical Support Engineer - MPLS-TP Belong. Believe. Be You. Belden. Propel your career surrounded by a diverse team of innovative,...  ...support to company and customers networks Responding to escalated customer support issues Analyze customer issues, and provide... 
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    Belden

    Washington DC
    4 days ago

  • IT Support Engineer

    $40 per hour

     ...IT Support Engineer iSoftStone, Inc. is seeking an IT Support Engineer to join our team in New York and Washington DC! This is a part-time...  ...Level 2/3 & On-site support to resolve user issues and escalate complex problems. Document systems, procedures, and best practices... 
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    Part time
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    iSoftStone

    Washington DC
    2 days ago

  • IT Support Engineer

    $65k - $80k

     ...IT Support Engineer Global Strategy Group (GSG) works at the intersection of business, politics, and causes. Our team is made up of a great...  ...knowledge base articles and end-user documentation. Escalate complex technical issues to the Systems Administrator while maintaining... 
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    Global Strategy Group

    Washington DC
    4 days ago

  • Technical Support Engineer

    $30 - $35 per hour

     ...you are looking for a position where you support the same users, the same systems, and...  ...we are eager to find a Technical Support Engineer II (Systems Analyst) who embodies our core...  ...Support & Troubleshooting Resolve escalated support requests and complex technical issues... 
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    Immediate start
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    Shift work

    FusionTek

    Bethesda, MD
    3 days ago

  • Support Engineer, Amazon Leo Enterprise Customer Support

    $95.6k - $160k

     ...tAct as a subject matter expert (SME) for escalated networking issues, including eBGP...  ...impacting faults. • \tProactively identify support gaps and contribute to tooling, diagnostics...  ...and onboarding of new support engineers. • \tMentor junior support engineers,... 
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    Permanent employment
    Worldwide
    Flexible hours
    Night shift
    Rotating shift
    Weekday work

    Amazon

    Arlington, VA
    2 days ago

  • Remote Support Engineer, Junior

     ...Remote Support Engineer, Junior Category: Service Desk / End User Services Main location: United States, Virginia, Arlington Position...  ...include resolving technical issues, documenting solutions, and escalating complex problems when necessary. CGI Federal is growing its... 
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    Full time
    Remote work

    CGI

    Arlington, VA
    3 days ago

  • Sr Project Team Support Engineer

     ...Position Overview The Senior Projects Support Engineer provides highly visible remote technical, applications and system admin support...  ...product malfunctions requiring engineering action, assists with escalations and delivers the results to other staff members.... 
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    Local area
    Remote work
    Flexible hours
    Night shift

    FUJIFILM Corporation

    Washington DC
    4 days ago

  • Senior End User Computing Support Engineer

     ...We are seeking a Senior End User Computing (EUC) Support Engineer to provide hands-on technical support across our staff, ministries, and...  ...Partner with internal and external technical teams to resolve escalated issues. What You Bring 3-5 years of EUC support... 
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    Managed IT & Security Provider

    Alexandria, VA
    4 days ago

  • Technical Support Engineer

    $30 - $35 per hour

    NRI North America is looking for a qualified IT Technical Support Engineer that will be responsible for providing onsite support for new hire onboarding, desktop deployment, and IT operations support activities. This role focuses on hands-on device preparation, imaging... 
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    Full time
    Temporary work
    Work at office
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    Flexible hours

    NRI North America

    Washington DC
    2 days ago

  • IT Help Desk Specialist

     ...Description: Provides first-line tech support for District employees, ensuring quick...  ...troubleshoots hardware and software, and escalates complex problems as needed Complete Description...  ...with network services, software systems engineering, and/or applications development to... 
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    AHU Technologies Inc

    Washington DC
    23 hours ago

  • IT Service Desk Technician

    $75k - $85k

     ...Enterprise Services team seeks a highly skilled, customer-focused IT Support Technician to join our growing team. This role requires strong...  ...will be responsible for handling support issues directly and escalating where appropriate. You will be the first friendly face to help... 
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    Temporary work
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    Forterra, Inc.

    Arlington, VA
    4 days ago

  • IT Technical Support Specialist

     ...IT Technical Support Specialist Washington D.C. (100% onsite given onsite support) 10:00am-6:00pm Monday-Friday Summary The Technical...  ...IT Technical Support ~ At least 2 years of experience with escalated IT Support ~ Experience providing in-person support (not just... 
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    1872 Consulting

    Washington DC
    4 days ago

  • IT Technical Support Specialist

    $80k - $90k

     ...Performance Review Institute (PRI). About this position: IT Technical Support Specialist Location - Washington, DC The Essential Duties...  ...to IT incidents and requests that have been assigned or escalated by Tier 1. Interface with and create tickets for customers... 
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    Full time
    Contract work
    For contractors
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    Bering Straits Native Corporation

    Washington DC
    3 days ago

  • IT Help Desk Specialist

     ...is seeking an IT Help Desk Specialistto support the Congressional Budget Office (CBO)...  ...and coordinate with internal Tier III Engineering, Network Operations, and Cybersecurity...  ...teams to ensure timely investigation, escalation, and remediation of technical issues.... 
    Permanent employment
    Full time
    Contract work
    For contractors
    Work at office
    Local area

    Computer Technologies Consultants

    Washington DC
    3 days ago

  • Tier 1 IT Help Desk Technician

     ...CSS) is seeking a motivated Tier 1 IT Help Desk Technician to support our client in Washington, DC. This is an excellent opportunity...  ...requests, and resolutions accurately within the ticketing system. Escalate unresolved or complex technical issues to Tier 2 or senior... 
    Permanent employment
    Temporary work
    Work experience placement
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    Local area
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    Custom Software Systems, Inc.

    Washington DC
    16 days ago

  • Supervisory IT Specialist (CUSTSPT)

     ...Serves as a key advisor regarding the achievement of customer support operations and performance goals.Coaches and guides subordinates...  ...of IT hardware, software installation, troubleshooting, escalations, data analysis, etc.) in an 8,000+ customer based geographically... 
    Full time
    Temporary work
    Part time
    Local area
    Remote work

    Department Of Labor

    Washington DC
    3 days ago

  • IT Specialist

     ...StatesJob Description:Key responsibilities include but are not limited to;Technical Support Provide Tier 1-3 support for hardware, software, network, and account issues. Diagnose and resolve escalated incidents involving Windows/macOS, Microsoft 365, VPN, networks, and... 

    InstantServe

    Washington DC
    4 days ago

  • Staff Product Support Engineer

     ...impactThe RoleWe are looking to hire an experienced Product Support Engineer to provide technical support for customers who use our Proofpoint...  ...issues within specific response guidelines. Manage product escalations, function as a liaison between customers, and various levels... 
    Full time
    Work experience placement
    Remote work
    Flexible hours

    Proofpoint

    Washington DC
    23 hours ago

  • Product Support Engineer

    $105.4k - $189.6k

     ...with cutting-edge technologies? Would you like to work with our Zero Trust portfolio? Join our Global Escalation Team As a Senior Product Support Engineer, you will become a key technical contributor within a global expert team responsible for the escalations of... 
    Work experience placement
    Work at office

    Akamai

    Washington DC
    3 days ago

  • IT Help Desk Technician

    $28.62 - $34.56 per hour

     ...quantum solutions. We are looking for an IT Help Desk Technician to support IonQ’s global users and contribute to the company’s mission of...  ...Train and support Tier I and II HelpDesk technicians. Handle escalated complex or time‑sensitive issues. Deliver hardware and... 
    Hourly pay
    Work at office

    SupportFinity™

    College Park, MD
    3 days ago

  • Federal IT Help Desk Specialist — Onsite VA (Remote Eligible)

    BayNova LLC is seeking a User Support Specialist to join our Alexandria, VA team for a federal government client. The ideal candidate...  ...dedication to customer service. Responsibilities include managing escalated user support and utilizing ServiceNow for ticketing. The... 
    Remote job
    Work from home

    BayNova LLC

    Alexandria, VA
    3 days ago

  • Product Support Engineer

    $120k - $175k

    Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group...  ...role within the support team by serving as the primary escalation point for complex and technically challenging product issues... 
    Full time
    Temporary work
    Work at office
    Remote work
    Work from home
    Worldwide
    Flexible hours
    Weekend work

    Cooley

    Washington DC
    1 day ago

  • SATCOM Customer Support Engineering Manager, Amazon Leo Government

    $142.8k - $193.2k

     ...Government customers.We are seeking an experienced Technical Support Engineering Manager to lead our global government customer support...  ...resolution rates and customer satisfaction scoresImplement escalation procedures and ensure critical issues receive appropriate attentionMonitor... 
    Flexible hours

    KForce

    Arlington, VA
    3 days ago

  • Remote Customer Support Operations Intelligence Engineer

    $125k - $170k

     ...focused on helping Seeq’s global Technical Support organization scale its effectiveness,...  ...base. We are looking for an exceptional engineer who understands customer support operations...  ...support work is routed, investigated, escalated, synthesized, and improved, with the... 
    Temporary work
    H1b
    Remote work
    Home office
    Work visa

    GrabJobs

    Washington DC
    1 day ago

  • IT Helpdesk Specialist

     ...Desk Specialist for the IT Help Desk Support Services contract. This project will provide...  ...and validating SOPs, reviewing escalations, and collaborating on issue resolution....  ...Collaborate with IRM technical leads (Cloud, Engineering, and Development teams) to assess... 
    Permanent employment
    Full time
    Contract work
    Part time
    H1b
    Work at office
    Remote work
    Monday to Friday

    Terrestris Global Solutions

    Washington DC
    4 days ago

  • IT Specialist

     ...writing, and strategy. Position Overview This position supports a highvolume, automated appeals operation by monitoring, troubleshooting...  ...runs (failed bot runs, missing info, data mismatches), escalating complex issues to IT leadership when needed and documenting... 

    Healthcare Legal Solutions

    Washington DC
    3 days ago

  • IT Specialist

     ...Our local government client is hiring an IT Specialist to support their team in Washington, DC!! Responsibilities: - Provide...  ..., network, and account issues. - Diagnose and resolve escalated incidents involving Windows/macOS, Microsoft 365, VPN, networks... 
    Work at office
    Local area

    The Midtown Group

    Washington DC
    1 day ago

  • Service Desk Analyst

    $77k - $102k

     ...military in months, not years. ABOUT THE ROLE This position will support key day-to-day processes such as: technical support for...  .... Identify persistent problems and recurring failures and escalate to the engineering team. Windows, Linux and Apple computers. Configuring... 
    Full time
    Work experience placement
    Work at office
    Immediate start
    Remote work

    Anduril Industries

    Washington DC
    2 days ago