Average salary: $87,500 /yearly
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$24 - $29 per hour
A leading technology firm based in Bethesda, MD is seeking a dedicated Technical Support Specialist. This full-time position involves serving as an escalation point for hardware and firmware issues, primarily supporting dealers through a high-volume call center environment...SuggestedHourly payFull time- Join our Global Trade Support Services team and directly influence the success of our Equities & Equities Derivatives businesses by... ...issues through to resolution. You will respond to inquiries and escalations, establish close working relationships with stakeholders, and...SuggestedImmediate startWork from homeFlexible hours
- # macOS Customer Support Engineer - SBGSBG - Arlington, VA - Arlington , VA 22201Education Level4 Year Degree## DescriptionSBG Technology... ...incidents and service requests.* Triage and resolve tickets escalated from the help desk involving macOS endpoints, JAMF, or mobility...SuggestedPermanent employmentContract workWork at office
$160k
...ValidaTek is seeking an experienced Senior Windows Migration Support Engineer to support a large‑scale enterprise endpoint migration from... ...environment. This role provides advanced technical support and escalation for device onboarding, imaging, enrollment, and application...SuggestedContract workLocal area3 days per week$120k
...consideration. ValidaTek is seeking a Microsoft Testing Migration Support Engineer - Mid to support a large-scale enterprise endpoint migration... ...waves by executing validation activities, troubleshooting escalated issues, and confirming fixes under the guidance of senior...SuggestedContract workLocal area3 days per week- ...various applications. Troubleshoot technical problems with internal software applications. Provide first-line support, diagnose issues, and offer solutions or escalate complex situations to senior IT Support. Maintain knowledge base of frequently encountered issues and...Suggested
- ...We are seeking a proactive and seasoned Field Training and Support Engineer to serve as the technical cornerstone of our U.S. Customer Success... .... Advanced Technical Support: Serve as a Tier 2 support escalation point. Diagnose and resolve complex system issues and...SuggestedWork at officeRemote workWorldwideNight shift
- ...experience and a bold new identity. The role of Audio-Visual Support Engineer will be dedicated to one of our key Enterprise customers. In... ...-level technicians and engineers while managing technical escalations. AV System Design & Integration: Design, implement, and configure...SuggestedFlexible hours
$46.63 - $50.48 per hour
...Azure VMware Solution (AVS) operations support team. In this role, you will be responsible... ..., collaborate with cross-functional engineering teams, and continuously improve... ...client specification and SLAs. Serves as an escalation point on more complex issues. Minimum...SuggestedContract workWork at officeRotating shiftASM Research, An Accenture Federal Services Company
Washington DC1 day ago$118k - $130k
...Mac Administrator provides Tier 3 macOS support and serves as the organizational... ...system optimization. Work closely with engineering and security teams to design, enhance,... ...Tier 2 support teams and provide advanced escalation assistance Collaborate with InfoSec to...SuggestedMonday to Friday$105.3k - $190.35k
...Service Desk Analyst (Tier 1) Lead to support the delivery, enhancement, and adoption... ...will work alongside government partners, engineers, and other industry teammates to translate... ...resolving routine issues. ~ Escalate more complex problems to higher-tierteamsas...SuggestedLocal areaImmediate startLeidos
Alexandria, VA2 days ago- ...Side IT Specialist technical resource supporting IT operations in Washington, DC. The ideal... ...Network, and Security teams to resolve escalated incidents and implement enterprise-... ...qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and...SuggestedFull timeRemote work
- A technology engineering company is seeking experienced IT and Cybersecurity professionals across the U.S. Ideal candidates will have detailed resumes including education, relevant experience, technical certifications, and preferred security clearance. Opportunities exist...Suggested
- ...Data Center Technician, you will provide essential operational support for Treasury’s data center infrastructure. Responsibilities... ...maintenance. Respond to and resolve incidents per defined SLAs, escalating when required. Support infrastructure backup, recovery, and...SuggestedWork at officeRemote workFlexible hours
- A global financial services group based in Washington is seeking a candidate to support critical trading and settlement applications. You will provide operational technical support across equities and derivatives, collaborating with various teams to drive business outcomes...SuggestedFlexible hours
- ...customers regarding computer systems, telephones, and other electronic devices. Identify problems, troubleshoot, and provide miscellaneous support. Consult with customers and recommend computer hardware and software to enhance their operations. Assist with setting up backup...Work at office
- ...headquarters in Alexandria, Virginia, and Orlando, Florida, USA, and a technical support center in Southeast Asia and East Africa. Planate provides program management and facilities engineering services worldwide and supports the US Department of Defense (DOD), its...Temporary workWorldwide
- ...MANTECH seeks a skilled and mission-focused Cloud Support Engineer (CSE) to join our team in Tysons, VA. The Cloud Support Engineer... ...established SOPs and runbooks for investigation and escalation Independently resolving technical issues related to Linux...Work at officeShift workDay shift
ManTech
Falls Church, VA1 day ago $104k - $120k
...MedVanta has an employee‑centered culture that supports and promotes diversity and inclusion.... ...driven path to success. The IT Network Engineer is responsible for designing, supporting... .... This role serves as Level 2 escalation for the IT Help Desk, resolving complex...Permanent employmentWork at officeRemote workShift work- ...Smart Hands Technician to provide on-site support for a managed services contract in Washington... ...requires recurring biweekly ticket and escalation dispatch. The technician will work under the remote direction of senior engineers and will be responsible for basic network...Contract workLocal areaRemote work
- ...security of our nation. This position will support this mission by troubleshooting and... ...Network Troubleshooting: Takes ownership of escalated Help Desk issues related to network... ...Science, Management Information Systems, Engineering, or related field or equivalent combination...Work experience placementWork at officeLocal areaRemote workFlexible hours
$40k - $80k
IT Support Specialist ‐ Senior job at SAIC. Washington DC. Description IT Support Specialist - Senior Provides... ...Suite, Bomgar, VPN, SCCM, VTC, Zoom needed. Escalates complex problems to upper-level deskside engineers. Must have a broad base of support and diagnostic...$100k - $125k
.... For more information, please visit Role Overview As an IT Support Specialist at our beautiful office in Washington D.C., you will... ...technology, and collaboration platforms Serve as the on‑site escalation point for priority incidents impacting leadership or business...Permanent employmentFull timeWork experience placementCasual workWork at officeLocal areaRelocation package$30 - $39 per hour
...years, we have a demonstrated history of supporting category-defining enterprise clients... ...Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private... ...initial ticket triage, prioritization, and escalations. Customer predominantly uses Mac OS and...Temporary workWork at officeLocal areaWorldwide- ...with technical and management personnel Execute notification escalation procedures as defined by client; coordinate services and status... ...federal, state, and local employment laws. We are proud to support our nation's veterans and military families, providing career...Full timeContract workTemporary workLocal area
- ...Services company, is seeking a Tier 1 Network Administrator to support ATS and our government customer in Washington, DC. This... ...involve fulfilling service requests, documenting issues, and escalating complex problems to higher-tier support teams. Education/Experience...Work at officeLocal areaFlexible hours
- ...field, is composed of an elite team of engineers and business consultants, each of whom is... ...configurations as required. Monitoring & Operations Support Monitor environmental factors within... ...systems. Execute notification and escalation procedures as defined by the Office of...Work at office
- ...ActioNet is seeking a Tier 2 - Desk Side Support - IT Specialist to provide technical... ...with Tier 3 and Infrastructure teams for escalation and advanced troubleshooting. Perform... ...qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and...Full timeWork at officeRemote work
- ...seeking a Tier 1 Network Administrator to support ATS and our government customer in... ...investigate and resolve complex network issues escalated from the Tier 1 team. The Tier 2 Network... ...'s degree in IT, computer science, engineering or related field 3-5 years of network administration...Local areaFlexible hours
- ...is seeking a Tier 3 Network Administrator to support ATS and our government customer in... ...take ownership of the most critical network escalations. Education/Experience: Bachelor's degree in computer science, engineering or related field 7+ years of experience managing...Local areaFlexible hours
