Average salary: $87,500 /yearly

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  • Technical Support Engineer

     ...Job Title: Technical Support Engineer Location: Fully Remote - D.C. Metro Area Employment Type: Full-Time *Position...  ...all Customer communication in Client's Case application Escalate cases to the next Skill Level in a timely manner... 
    Suggested
    Full time
    Temporary work
    Remote work

    ATG

    Arlington, VA
    4 days ago

  • Technical Support Engineer

     ...Technical Support Engineer The Technical Support Engineer (T2) is a specialized technical resource within Casepoint's Government team...  ...their mandates. As a Tier 2 engineer, you will resolve escalated technical incidents that require deep system investigation and... 
    Suggested
    Contract work
    Remote work

    Casepoint Pvt. Ltd.

    Washington DC
    3 days ago

  • Technical Support Engineer, Associate

    $65k - $85k

     ...Clearance: Ability to Obtain Public Trust Job Title: Technical Support Engineer, Associate Job Overview: The Technical Support Engineer,...  ..., including incident intake, triage, troubleshooting, escalation, root cause analysis support, and resolution verification.... 
    Suggested
    Work experience placement
    Local area
    Immediate start

    LCG, Inc.

    Washington DC
    8 days ago

  • Technical Support Engineer

    $86k - $117.5k

     ...You’ll Be Responsible For Circle is looking for a Technical Support Engineer who will provide world‑class support to customers building on...  ...ledger activity, and API integrations. Own customer escalations end‑to‑end, collaborating closely with Engineering. Participate... 
    Suggested
    Local area
    Flexible hours

    Circle

    Washington DC
    4 days ago

  • macOS Customer Support Engineer - SBG

     ...company, offers IT Governance, Systems Engineering, Enterprise Modernization, Artificial Intelligence...  ...SBG is hiring a macOS Engineer to support the Cybersecurity and Infrastructure...  ...requests. Triage and resolve tickets escalated from the help desk involving macOS... 
    Suggested
    Contract work
    Work at office

    Document Storage Systems

    Arlington, VA
    4 days ago

  • Sr Project Team Support Engineer

     ...Position Overview The Senior Projects Support Engineer provides highly visible remote technical, applications and system admin support...  ...product malfunctions requiring engineering action, assists with escalations and delivers the results to other staff members.... 
    Suggested
    Local area
    Remote work
    Flexible hours
    Night shift

    FUJIFILM Corporation

    Washington DC
    18 hours ago

  • Technology Support Engineer-SCON

    $64k - $124.2k

     ...you will be responsible for providing comprehensive application support for the Blue Yonder platform. Your day-to-day activities will...  ...guidance as required Participate in on-call support rotations and escalate complex issues when necessary Here’s What You Need:... 
    Suggested
    Live in
    Work at office
    Local area

    Accenture

    Washington DC
    2 days ago

  • ITS DMM Customer Support Engineer

    As the ITS/DMM Customer Support Engineer (CSE), you will act as a model of customer service excellence for all Integrated Tracking System (...  ...operational health and performance of ITS/DMM applications and escalate issues to appropriate Government or contractor stakeholders... 
    Suggested
    Contract work
    Temporary work
    For contractors
    For subcontractor
    Work at office

    Agil3 Technology Solutions LLC

    Arlington, VA
    9 days ago

  • Customer Support Engineer - Washington, DC

    $65k - $80k

     ...prices. Cogent also offers superior customer support by virtue of its end-to-end control of...  ...Manage customer expectations and escalation and de-escalate the situation as necessary...  ...position. To apply for the Customer Support Engineer position, please submit your resume and... 
    Suggested
    Temporary work
    Work at office
    Shift work

    Cogent Communications

    Washington DC
    4 days ago

  • Senior IT Support & Escalation Specialist (Remote)

    A professional services organization is seeking a highly organized technical support professional in Washington, DC to provide advanced support to end users in remote and on-site environments. This role involves troubleshooting complex technical issues, administering operating... 
    Suggested
    Remote job
    Work at office

    The Squires Group, Inc.

    Washington DC
    4 days ago

  • Resident Customer Support Engineer (Onsite - Sterling, VA)

    Resident Customer Support Engineer (Onsite - Sterling, VA) Customer Support Washington D.C Full-time ID: VDT26209 Description VAST Data...  ...will be responsible for handling daily operations, managing escalations, and working directly with your customer. The main... 
    Suggested
    Full time
    Work experience placement
    Work at office
    Flexible hours

    Menlo Ventures

    Washington DC
    3 days ago

  • Customer Support Engineer (ITS/DMM)

    As the ITS/DMM Customer Support Engineer (CSE), you will act as a model of customer service excellence for all Integrated Tracking System (...  ...operational health and performance of ITS/DMM applications and escalate issues to appropriate Government or contractor stakeholders... 
    Suggested
    Contract work
    For contractors
    For subcontractor
    Work at office

    Agil3 Technology Solutions (A3T)

    Arlington, VA
    3 days ago

  • IT Specialist (Server Administrator)

     ...is responsible for the design development implementations and support of all hardware and software platforms used to facilitate automated...  ...-hours support rotation, which involves responding to Tier 1 escalations and automated server alerts as needed to keep systems... 
    Suggested
    Full time
    Work at office
    Local area
    Flexible hours

    Supreme Court of the United States

    Washington DC
    4 days ago

  • IT Specialist (SysAdmin) - DHA

     ...customer reported incidents. Serves as a point of expertise and escalation to other systems staff in utilizing and responding to...  ...position. Such IT-related experience must include: Providing IT support, including Active Directory and Exchange account management,... 
    Suggested
    Full time
    Part time
    Work at office
    Remote work
    Relocation

    Social Security Administration

    Riverdale, MD
    4 days ago

  • Field Training and Support Engineer

     ...We are seeking a proactive and seasoned Field Training and Support Engineer to serve as the technical cornerstone of our U.S. Customer Success...  .... Advanced Technical Support: Serve as a Tier 2 support escalation point. Diagnose and resolve complex system issues and... 
    Suggested
    Work at office
    Remote work
    Worldwide
    Night shift

    D-Fend Solutions

    Washington DC
    1 day ago

  • Ignition SCADA / OEE Platform Support Engineer (L2/L3) - Remote

    $110k - $130k

     ...with processes. Within Cognizant IOT, we engineer industry-aligned, IoT-enabled products...  .... Senior Ignition SCADA / OEE Platform Support Engineer (L2/L3) Role Overview We are seeking...  ...support lead in client interactions, escalations, and service reviews. Documentation &... 
    Remote job
    Permanent employment
    Temporary work

    Cognizant

    Washington DC
    1 day ago

  • Tier 2 - Senior Desk Side IT Specialist

     ...Side IT Specialist technical resource supporting IT operations in Washington, DC. The ideal...  ...Network, and Security teams to resolve escalated incidents and implement enterprise-...  ...qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and... 
    Full time
    Remote work

    ActioNet

    Washington DC
    2 days ago

  • IT Specialist

     ...writing, and strategy. Position Overview This position supports a highvolume, automated appeals operation by monitoring, troubleshooting...  ...runs (failed bot runs, missing info, data mismatches), escalating complex issues to IT leadership when needed and documenting... 

    Healthcare Legal Solutions

    Washington DC
    10 hours ago

  • Tier 2 - Junior IT Specialist

     ...dependable on-site and remote technical support for users in Washington, DC. The ideal candidate...  ...in the IT ticketing system and escalate complex issues when necessary. ~Provide...  ...qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT... 
    Full time
    Work at office
    Remote work

    ActioNet

    Washington DC
    2 days ago

  • IT Specialist II

     ...love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just...  ...with status of their requests, and proactively escalating any issues that cannot be resolved within the established... 
    Full time
    Work at office
    Remote work

    NuAxis Innovations

    Washington DC
    10 hours ago

  • Defense Red Switch Network (DRSN) Support Technician III

     ...) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x7 DISA...  ...methods. Record, assess, track, and monitor incident tickets escalated to operational infrastructure. Use incident management... 
    Shift work
    Night shift

    Leidos

    Bethesda, MD
    2 days ago

  • (3)Principal Technical Support Engineers-Texas-Maryland-Wash DC

     ...successful Global Software client wants to hire a Principal Technical Support Engineer to work On-site -Located Military BASE, Washington, DC and...  ...from a technical standpoint. • Track, investigate, escalate, and verify software defects as encountered and reported by customers... 

    Client of www.terconsultingma.com

    Washington DC
    20 days ago

  • Technical Support Engineer - Federal

    $100k - $110k

     ...candidate to be a US Citizen located on US Soil. About the Role Armis is seeking a skilled and independent Technical Support Engineer to join our Federal Support team. The Technical Support Team is at the heart of ensuring clients use Armis products effectively... 
    Work experience placement
    Local area

    Armis

    Washington DC
    4 days ago

  • IT Support Engineer - Washington, D.C.

     ...Our enterprise-level client in Washington, D.C., has an immediate need to add an IT Support Engineer to the team for a major project. Please see below for full details-- Job Notes: --3-6+ month contract / extendable and perm possible with good performance. --... 
    Hourly pay
    Permanent employment
    Contract work
    Immediate start
    Remote work

    Merge IT LLC

    Washington DC
    4 days ago

  • IT Technician, Darden School of Business (Rosslyn, VA)

     ...University of Virginia invites applications for an IT Technician to support operations at Sands Family Grounds (SFG) in Rosslyn, Virginia....  ...from the department supervisors as needed for assistance or escalation. Follow established procedures for inventory accountability... 
    Shift work
    Weekend work
    Afternoon shift

    The Rector & Visitors of the University of Virginia

    Arlington, VA
    4 days ago

  • IT Specialist II

     ...for providing remote telephone and email-based IT operational support services to the organization. This is an Enterprise Operations...  ...SLAs, maintaining communication with technology customers, and escalating issues that cannot be resolved within the established... 
    Full time
    Work at office
    Remote work

    International Executive Service Corps

    Washington DC
    4 days ago

  • SME Service Desk Analyst Lead

    $105.3k - $190.35k

     ...Service Desk Analyst (Tier 1) Lead to support the delivery, enhancement, and adoption...  ...will work alongside government partners, engineers, and other industry teammates to translate...  ...resolving routine issues. ~ Escalate more complex problems to higher-tierteamsas... 
    Local area
    Immediate start

    Leidos

    Alexandria, VA
    4 days ago

  • IT Specialist, PMO

     ...leadership skills and provides guidance and support to optimize the performance of a diverse...  ..., and will track, manage, resolve, or escalate project problems that impact the project...  ...Master’s degree in Information Systems, Engineering, Business Administration, or equivalent... 
    Contract work
    Work experience placement
    Flexible hours

    Saputo, Inc.

    Washington DC
    3 days ago

  • Airworthiness Support Engineer

     ...As a Airworthiness Support Engineer with MTSI you will perform activities associated with system safety requirements, planning, integration, design review, airworthiness assessment, and technical risk management for mutli-domain systems, and recommend solutions. This... 

    Modern Technology Solutions Inc

    Washington DC
    3 days ago

  • Airworthiness Support Engineer

    $210k - $240k

     ...Title: Airworthiness Support Engineer Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position... 
    Temporary work
    Local area
    Relocation package
    Flexible hours

    KBR

    Washington DC
    3 days ago