Average salary: $76,272 /yearly
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- Intrinsicamerica is seeking a Level 2 Engineer for our Service Desk to provide escalated remote support to customers. You’ll troubleshoot macOS, Windows, M365, and Google Workspace, acting as a crucial escalation point and keeping ticket documentation up to date. You will...SuggestedRemote work
$95k - $110k
...Support Engineer L3 – MSP Escalations & Infrastructure Chantilly, VA | On-Site | $95K–$110K + Bonus An established and growing Managed Service Provider serving the DC metro area for more than 20 years is looking for a Support Engineer L3 to join its four-person Escalations...SuggestedFull timeBowman Williams
Reston, VA3 days ago- ...candidate will be an experienced technical support troubleshooter who has spent extensive... ...with customers, and managing escalations on mission-critical networks/operations.... ...issues/escalations resolutions. The Network Engineer engages with customers to understand their...SuggestedWork at officeRemote work
Celestica
Richardson, TX10 hours ago - EOS is seeking a Technical Support Engineer for Metals to remotely assist and train Field Service Engineers. You will resolve technical issues, document actions, and escalate where necessary while collaborating with global teams. Ideal candidates have 2-3 years in industrial...SuggestedRemote job
- United States Digital Space LLC is seeking a Technical Support Engineer to join our global technical support team. You will grow deep knowledge of our platform, serve as an escalation point for complex issues, and collaborate with Support, Engineering, and Product to surface...Suggested
$32.5 - $48 per hour
...Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the... ...in strategic beta and sustaining escalation efforts; analyze data from multiple sources...SuggestedHourly payMinimum wageWork experience placementLocal areaRemote workFlexible hours- ...strategic, and highly flexible technical-support team built to go where the toughest,... ...It is a high-visibility role with broad engineering touchpoints — you will partner directly... ...Participate in strategic beta and sustaining escalation efforts; analyze data from multiple...SuggestedWork experience placementLocal areaRemote workFlexible hours
- A leading Managed Service Provider is seeking an IT Escalation Specialist to resolve complex technical issues and provide top-tier client support. This role involves advanced troubleshooting of hardware and software problems in a collaborative team environment. Candidates...SuggestedRemote job
- ...Job Title: Technical Support Engineer – Microsoft SharePoint Or Outlook Job Type: Full-Time Location: Redmond, WA (One In-person... ...and resolutions. Collaborate with internal engineering and escalation teams to resolve complex technical problems. Maintain...SuggestedFull timeLocal areaImmediate startRemote workNight shift
Staffingine LLC
Redmond, WA1 day ago - ...customer service and a background in roaming technical support? Then our Roaming Technical Support Engineer position might be the perfect opportunity for you!... ...Support Engineer, you'll serve as a technical escalation point for roaming and satellite communication services...SuggestedPermanent employmentFull timeWork experience placementMonday to FridayNight shift
Iridium
Tempe, AZ2 days ago - ...Technical Support & Customer Service Provide Tier II/Tier III technical support to clients... ...communication and issue resolution. Escalate issues appropriately while maintaining... ...Partner with Development, Product, and Engineering teams to identify and resolve database-...SuggestedFull timeWork at officeRemote work
Robert Half
Raleigh, NC10 hours ago - ...We’re Hiring – IT Support Engineer Location: Chicago, IL (Hybrid) Phillip Capital Inc., located in Chicago, is dually registered with... ...articles, and identify recurring issues or process improvements. Escalate complex issues to higher-level IT staff or vendors. Ensure...SuggestedFull timeWork at officeRemote work
Phillip Capital Inc.
Chicago, IL4 days ago - ...POSITION SUMMARY The Technical Support Engineer works to resolve customer issues, assist Sales and Field Agents, maintain knowledge content... ...with the Technical Support team to handle customer escalations. This position is responsible for diagnosing and troubleshooting...SuggestedFull timeTemporary work
Vertiv
Huntsville, AL2 days ago - # Provide Advanced macOS Support ~ Troubleshoot and resolve complex issues related to MacBook, iMac, macOS, VPN, Wi-Fi, printing... ...Microsoft 365 applications, and enterprise software. # Handle L2 Escalations ~ Manage escalated incidents and service requests from L1...SuggestedFull timeLocal area
HCLTech
Washington DC1 day ago - ...Technical Support Engineer Location : Rockville, Maryland Salary : Competitive Join the Options Technical Support Team! Working... ...changes. Diagnose and resolve technical issues, escalating complex problems to internal teams for timely resolution....SuggestedFull time
Options Technology
Rockville, MD1 day ago $60k - $75k
...Client Services Technician I – MSP / Field Support New York City | On-Site | $60K–$75K... ...The company is not looking for a finished engineer. Technical fundamentals matter, but... ...with the remote support team for proper escalation. Own assigned tickets and ensure issues...Full timeRemote workBowman Williams
New York, NY3 days ago$50 - $60 per hour
...Tier 2 Systems & Network Engineer (MSP) Location: In-Person Company: Shield Logic MSSP... ...Security Services Provider (MSSP) supporting small and mid-sized businesses throughout... ...migrations, and infrastructure refreshes Escalate and resolve complex technical issues...Hourly payFull timeWork at officeRemote workMonday to FridaySHIELD LOGIC MSSP
San Diego, CA1 day ago$70k - $90k
...Description Job Description Acumen Managed IT Services in Richmond Heights, MO is looking to hire a full-time Senior Engineer and Level 3 Escalation Support to work on a team providing innovative solutions and exceptional technology support to clients and maintaining...Full timeTemporary workMonday to FridayFlexible hoursAcumen Consulting
Saint Louis, MO25 days ago$65k - $80k
...Tier 2 Support Engineer (MSP) – Hybrid Location: Manhattan, New York (Chelsea) Work Arrangement: Hybrid – 3 Days Onsite / 2 Days Remote... ...as needed. Collaborate with senior engineers to resolve escalated issues and improve client environments. Maintain strong client...Full timeWork at officeRemote workWork from homeMonday to FridayFlexible hours2 days per week3 days per weekBowman Williams
Manhattan, KS2 days ago$110k - $135k
DescriptionOverview : The IT Support Engineer provides support to employees experiencing technical problems and performs troubleshooting, problem diagnosis, resolution, and escalations. In-depth knowledge and hands-on experience with system and server administration and...Omnivision Technologies
Santa Clara, CA10 hours ago- ...Tier 1 Support Engineer Location: Durham North Carolina (Hybrid / Remote) Employment Type: Full-Time Reports To: Tier 3 engineer... ...tasks (user creation, group membership, password resets) Escalate complex issues to Tier 2/3 engineers with clear, thorough documentation...Full timeRemote work
Secure Network Administration
Chapel Hill, NC10 hours ago - ...(CorpTech) Services team is a strategic support partner to all Stripes, in office and remote... .... We’re looking for a Tier 1 Support Engineer to join the AMER CorpTech Services team... ...best practices as established by IT and escalate inquiries as necessary to the IT Systems...Work at officeRemote work
Stripe
New York, NY1 day ago - ...About the Role JOB DESCRIPTION Mac Support Engineer - L2 Role Type Mac L2 / JAMF Support / Endpoint Support Experience... ...login, VPN, printing, Wi-Fi, and connectivity issues. Handle escalated tickets from L1 teams within defined SLA timelines and...Local areaRemote work
HCLTech
Washington DC3 days ago $55k
...New York City that delivers high-quality IT support to professional services firms. We’re looking for an L1 Support Engineer who thrives on working with many different... ...and break/fix, with proper ticket routing and escalation User management in Microsoft Entra ID,...Full timeWork at officeRemote workIntegrated Technology Systems
New York, NY10 hours ago$110k - $145k
...Role:We are looking for a technically sharp, people-first IT Support Engineer to join our RWC office. This is acritical on-site role — you... ..., asset tracking, and decommission.Be the first point of escalation for hardware, software, and connectivity issues.Identity & Access...Work at officeRemote workPubMatic
Redwood City, CA10 hours ago$60 per hour
...ENDPOINT SUPPORT ENGINEER OPPORTUNITY - ONSITE IN NYC ~6 month contract ~ onsite 5 days/week ~$60-70/hr on W2 *Candidates must be... ...enrollment, profile, policy, and app delivery failures, and escalate platform-level issues to the central Endpoint Engineering team...Permanent employmentFull timeContract workFor contractorsWork experience placementLocal areaImmediate startRemote workMonday to FridayWeekend workAfternoon shiftEarly shiftYoh, A Day & Zimmermann Company
New York, NY4 days ago- ...Level 2 IT Support Engineer Position Overview We are seeking a motivated and technically skilled Level 2 IT Support Engineer to join... ...resolutions, and client communications within the ticketing system. Escalate complex issues appropriately while maintaining ownership of...Full timeWork at officeRemote work
Green Key Resources
Nassau County, NY1 day ago $39 per hour
...We offer lots of room for growth! We support each other and value the importance of collaboration... ...WILL DO The dedicated AV Maintenance Engineer will primarily support a high‑end... ...Serve as the primary technical AV escalation point, providing expert guidance and support...Hourly payFull timeFor contractorsLocal areaRemote workFlexible hoursAVI-SPL
New York, NY10 hours ago- ...Primary Responsibilities *Provide technical support for hardware, software, operating systems, and network-related issues across... ...reliability. *Collaborate with the technical support team to escalate complex technical issues and implement effective solutions. *...Full timeWork at officeRemote work
PB consulting
Brentwood, TN4 days ago $20 - $27 per hour
DescriptionThe Support Analyst I is responsible for providing day-to-day technical support to customers for a range of hardware and... ...software related systems. They are responsible for resolving and/or escalating complex and unique technical incidents as well as fulfilling...Contract workTemporary workRemote workTEKsystems
High Point, NC1 day ago
