Average salary: $76,272 /yearly
More statsGet new jobs by email
$60k - $70k
...Support Engineer L2 – MSP Escalations Location: Tampa, FL Work Arrangement: Primarily remote, with occasional visits to local schools Salary: $60,000–$70,000, with flexibility for an exceptional candidate Employment Type: Full-time About the Opportunity...SuggestedFull timeLocal areaRemote workBowman Williams
Tampa, FL3 days ago- ...HCL Technologies Limited is seeking a Mac-centric IT support professional in Washington, DC. You will resolve complex Mac, macOS, VPN, and enterprise app issues and manage L2 escalations to meet SLA timelines. You will administer JAMF Pro, Microsoft Intune, and Apple Business...Suggested
HCL Technologies
Washington DC5 days ago $123.2k - $199.1k
...Support Enablement and Escalations Engineer (Cortex Cloud) 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity...SuggestedFull timeRemote workPalo Alto Networks
Plano, TX2 days ago- Intrinsicamerica is seeking a Level 2 Engineer for our Service Desk to provide escalated remote support to customers. You’ll troubleshoot macOS, Windows, M365, and Google Workspace, acting as a crucial escalation point and keeping ticket documentation up to date. You will...SuggestedRemote work
- ...Machado Consulting is seeking a Senior IT Support Engineer to act as the final escalation point for complex incidents. You will respond to escalated tickets via phone or email, assist IT Support Technicians, and troubleshoot across servers, networks, and cloud environments...SuggestedWork at office
Machado Consulting
Worcester, MA5 days ago - ...Hewlett Packard Co. is seeking an experienced Advanced Technical Support Engineer for DesignJet products in Alpharetta, GA. You will resolve... ..., firmware, software, and networking issues and act as an escalation resource for frontline support teams and partners. You will...Suggested
Hewlett-Packard Company
Alpharetta, GA5 days ago - ...Snyk is seeking a Technical Support Engineer to serve as a technical escalation point for our Technical Support team, resolving the most complex issues our customers encounter while mentoring the wider team. You’ll work directly alongside Engineering and R&D to diagnose...Suggested
Snyk, Inc.(USA)
New York, NY5 days ago - Vultr is seeking a Technical Support Engineer to join our Technical Support team, a central pillar of our platform reliability and customer... ...for Vultr’s products and infrastructure, serving as an escalation point for complex issues. You will work with customers, system...Suggested
- ...Senior Staff Engineer, Escalation Support EngineeringThis is an exciting opportunity in Celestica's Hardware Platform Solutions (HPS) to make a positive impact and be part of a rapid business growth in a dynamic environment. This individual contributor reports to the...SuggestedWork at office
Celestica
Richardson, TX6 days ago - EOS is seeking a Technical Support Engineer for Metals to remotely assist and train Field Service Engineers. You will resolve technical issues, document actions, and escalate where necessary while collaborating with global teams. Ideal candidates have 2-3 years in industrial...SuggestedRemote job
- ...KSB US in Richmond, VA is seeking a Level 2 IT Support Engineer to join our modern IT infrastructure team supporting North American operations. You will act as the escalation point for complex issues and provide on-site support across manufacturing facilities, offices,...SuggestedRemote work
KSB US
Richmond, VA4 days ago - ...Image Tech in Wixom, MI is seeking a Level II Network Support Technician to handle escalated desktop issues and manage multi-vendor networks. This full-time role requires self-motivation and ownership of complex technical problems. You’ll work with routers, switches...SuggestedFull timeRemote work
Image Business Solutions
United States6 days ago - ...TensorWave is looking for a Tier 2 IT Support Engineer to join our growing team. You will resolve escalated technical issues and administer the systems, devices, and applications that keep our employees productive and secure, reporting to the Head of IT across offices,...SuggestedRemote work
TensorWave Inc.
Las Vegas, NV5 days ago $32.5 - $55.25 per hour
...Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the... ...in strategic beta and sustaining escalation efforts; analyze data from multiple sources...SuggestedHourly payMinimum wageWork experience placementLocal areaRemote workFlexible hoursKLA
Arizona3 days ago- ...Research, An Accenture Federal Services Company, seeks a Junior Escalation Manager to coordinate IT incident escalations, validate... ...federal environment. You will document escalation timelines, support bridge calls, monitor SLA targets, and contribute to continuous...Suggested
ASM Research, An Accenture Federal Services Company
Dover, DE5 days ago - ...an Arizona-based MSP, seeks a Tier 3 Service Desk Technician to escalate complex issues and lead client onboarding and projects. You... ...to service management practices while providing direct end-user support as needed. You will engage with clients across on-site and remote...Remote work
Industriasa
Phoenix, AZ3 days ago $70k - $85k
...Service Desk Team Lead/ Escalation Engineer - MSP Location: Rockville, MD Work arrangement: In the office on Tuesdays; remote or at client... ...standards and SLAs. Provide remote and on-site technical support for users, workstations, mobile devices, printers, and...Full timeCasual workWork at officeRemote workBowman Williams
Rockville, MD3 days ago- ...Service Desk Technician to join our Beaverton, OR office. You will provide advanced technical support across endpoint devices, Microsoft 365, and cloud environments while escalating Tier 1 issues. Ideal candidates have 2–4 years of MSP help desk experience, strong...Work at office
Pacific Office Automation
Phoenix, AZ3 days ago - A technology solutions provider based in Tempe, Arizona seeks a Technical Support Engineer for software-related escalations. You will coordinate support activities, provide training, and perform data analysis for key customers. Ideal candidates have an engineering degree...
- ...Interface.ai is hiring for an Advanced Technical Support role in a remote-first setup. You will own escalated cases end-to-end, debug across AI flows, APIs, and... ...bases, and coordinate incident response with engineering and customers to ensure timely resolutions and auditable...Remote work
Interface
United States5 days ago - ...Universal Data is seeking an Escalation Engineer in New Orleans, LA, to handle escalated Helpdesk tickets and support client environments. You will work with diverse technologies and coordinate with service teams to improve client IT landscapes. The role emphasizes...
Universal Data
Harahan, LA5 days ago - ...Ware Malcomb in Irvine, CA is seeking an IT Support Specialist II to support end users in local and regional offices, handling onsite and remote tickets and serving as a mid-level escalation point. The role emphasizes troubleshooting, SLA adherence, clear communication...Casual workLocal areaRemote work
Ware Malcomb
Irvine, CA5 days ago - ...Simply Technology is seeking a Service Desk Engineer (Level II) to handle escalated IT issues across workstations, servers, networks, and vendor systems... ...candidate has 5+ years in customer service and desktop support within an MSP or multi-site IT environment, with...
Simply Technology, LLC
Grosse Pointe Woods, MI5 days ago $70k - $90k
...Acumen Managed IT Services in Richmond Heights, MO is looking to hire a full-time Senior Engineer and Level 3 Escalation Support to work on a team providing innovative solutions and exceptional technology support to clients and maintaining their network systems. Do you...Full timeTemporary workMonday to FridayFlexible hoursAcumen Consulting
Richmond Heights, MO5 days ago- ...Union’s Technology Operations Specialist III role is a senior escalation point for complex IT issues, mentoring junior technicians, and... ...ensuring reliable systems across the organization. The position supports hardware, software, networks, and cloud environments, with...
Metro Credit Union
Chelsea, MA3 days ago - ...Austin, TX is seeking an IT Service Desk Specialist III to provide Tier 1-3 support across hardware, software, network, and applications. This role serves as a senior technical resource for escalations and process improvements. You will contribute to knowledge management,...
- ...Health is seeking an IT Service Desk Specialist III to provide Tier 1-3 support across hardware, software, network, and applications. You will serve as a senior technical resource, guide escalations, and contribute to knowledge management and process improvements. You...
- OneImaging is expanding its internal IT helpdesk to support a growing organization of about 300 employees. We seek a Tier 2 IT Support Operations Specialist to own escalated tickets, perform root-cause analysis, and manage identity and access systems. You will mentor the...Remote work
- Bowman Williams seeks a hands-on Service Desk Team Lead / Escalation Engineer within an MSP setting. You will act as the primary escalation point for Tier 1 and 2 technicians, resolve advanced issues, and mentor staff to improve service delivery. Hybrid work model with...Remote jobWork at office
- ...IT Field Engineer – Projects & Escalations (L2/L3) Monmouth Cyber – Managed Service Provider Monmouth Cyber is a fast‑growing Managed Service Provider delivering best‑in‑class IT support, cybersecurity, and cloud solutions to businesses of all sizes. We partner closely...Permanent employmentFull timeRemote work
Monmouth Cyber
Shrewsbury, NJ5 days ago
