Average salary: $76,272 /yearly
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$30 - $31.25 per hour
...Support Engineer - Escalation Management Remote Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are...SuggestedRemote workFlexible hoursShift workNight shiftBlueprint Consulting Services
United States1 day ago$92k - $100k
...Customer Support Escalation Engineer Location: Duluth, GA Department: Service Reports to: Director of Customer Support Type: Full-Time Status: Exempt Schedule: Hybrid 4 days in-office /1 day remote + On-call shift (including evenings...SuggestedFull timeWork at officeRemote workDay shiftAfternoon shiftInnovative Product Achievements LLC
Duluth, GA2 days ago- ...Turnitin, LLC is seeking a Technical Support Representative to work remotely in a full-time capacity. You will manage escalated technical issues and collaborate with engineering teams to enhance the support experience for end users. Your responsibilities will include...SuggestedFull timeRemote work
Turnitin
New York, NY3 days ago - Physician Life Care Planning in San Antonio, Texas is hiring a Tier 3 Technical Support Engineer. This pivotal role involves addressing escalated technical issues for the Previdi™ AI-powered case evaluation platform, coordinating with offshore teams, and ensuring high-quality...Suggested
- A leading procurement solutions company in San Francisco is seeking a Senior Technical Support Engineer to act as the highest technical escalation point within their Customer team. You'll tackle complex problems and improve internal processes, ensuring high-quality support...Suggested
$60k - $75k
...Description Location: Salt Lake City, UT / Hybrid Department: Escalations Team Reports To: Frontline Services Tier 2 Escalations... ...of the Role The Escalations Technician handles complex support tickets escalated from the Service Desk team. The role focuses...SuggestedFull timeWork at officeRemote workNight shiftNexus IT
Salt Lake City, UT1 hour agonew- Cynet Security is looking for a Senior Tech Support Engineer to join their Tampa team. In this hands-on role, you'll troubleshoot complex product issues and directly impact customer satisfaction. With at least 4 years in technical support, you will help deploy and optimize...SuggestedShift workWeekend work
$500 per month
...join our team as a Tier 2-3 Service Desk Engineer in the Tampa Bay area. Who you are?... ...learning new technologies and a love for IT support. A results-oriented Rockstar... ...administration You’ll record, track, and escalate cases through our ticketing system as well...SuggestedLive inRemote workFlexible hours- A dynamic technology firm in New York is seeking a Manager, Support Engineer to lead the Support Engineering team. You will be responsible for managing escalations and ensuring high-quality resolutions while collaborating closely with Product and Engineering. The ideal...Suggested
- A technology services provider in Glastonbury, CT, seeks a Senior Help Desk Escalation Engineer. This role is responsible for advanced support and design for client infrastructure, covering areas like Windows Server, Active Directory, and cloud solutions. Ideal candidates...SuggestedFlexible hours
- Overview We are seeking an experienced Senior Applications Support Escalation Engineer to join our team and play a critical role in enhancing the support of in‑house developed cutting‑edge logistics solutions. This role requires a deep understanding of containerized solutions...Suggested
- NASCENT Technology in Charlotte, NC is looking for an experienced Senior Applications Support Escalation Engineer. This role focuses on enhancing support for in-house logistics solutions while requiring expertise in Go-Lang and React.js. You will bridge the gap between...Suggested
- Page Mechanical Group, Inc. is seeking a Senior Applications Support Escalation Engineer to enhance support for in-house logistics solutions. This role requires deep knowledge of Go‑Lang and React.js, bridging support and development. The ideal candidate will diagnose complex...Suggested
- Axonius is seeking a Technical Support Engineer in Los Angeles, California. The role involves serving as the primary contact for technical support, with responsibilities including troubleshooting incidents and maintaining knowledge bases. Candidates should have a minimum...Suggested
- Smarsh is seeking a Technical Support Engineer to empower customers in managing risks with their digital communications. This individual will provide industry-best service by diagnosing and troubleshooting complex issues, ensuring timely resolutions, and working closely...Suggested
$96k - $132k
Applied Materials is seeking a full-time technical support specialist for the TSE group in Phoenix, AZ. This role involves providing support for customer systems, initiating documentation for improvements, and solving complex technical problems. Candidates should have a...Full time$50k - $55k
WheelHouse IT is looking for a Support Escalation Engineer in Fort Lauderdale, FL. This role requires a minimum of 2 years of MSP experience and involves providing high-quality technical support. Responsibilities include supporting Microsoft technologies, documenting systems...Remote job$120k - $165k
A tech company in San Francisco seeks a Technical Customer Support Associate to resolve complex issues and enhance user experience.... ...Responsibilities include debugging technical issues, collaborating with engineering teams, and maintaining documentation. The role requires 1-2...Full timeWork at officeRemote work- A fast-growing technology company in Boston is seeking a Technical Support Engineer to own the resolution of complex customer incidents and mentor junior team members. The ideal candidate will have over 4 years of experience in technical support, exceptional communication...Work at office3 days per week
$18.61 - $39.42 per hour
Hewlett Packard Enterprise Development LP is seeking a Customer Escalation Specialist to provide solutions to escalated case issues. This... ...salary of USD 18.61 - 39.42 and includes benefits like health support and professional development. #J-18808-Ljbffr Hewlett Packard...Hourly payWork at office2 days per week$15.05 - $23.65 per hour
...a partner company. We are currently looking for a Technical Support Engineer in United States. This role is centered on delivering high... ...collaborate closely with internal engineering and product teams to escalate and resolve advanced issues efficiently. The environment is...Remote jobFull timeFlexible hoursjobgether
United States4 days ago- ...A leading cloud services company is seeking a Senior Cloud Support Engineer to ensure the stability, performance, and availability of their cloud solutions. Candidates should have over five years of experience with Linux systems, strong troubleshooting skills, and proficiency...Full time
Zadara
New York, NY3 days ago $40k - $55k
...we are driven by a shared passion for music and technology. We support over 300 stores nationwide and a growing network of shared... ...software, and conference systems. This role serves as the primary escalation point for Level 1 Technicians and plays a hands-on role in...Work at officeLocal areaRemote workRelocationShift workGuitar Center
Kansas City, MO3 days ago- ...VTech Dealer IT is looking for an IT Support Specialist to provide escalation support for complex technical issues. The ideal candidate will have over 4 years of IT support experience, particularly in troubleshooting Windows and Linux systems. Proficiency in Microsoft...
VTech Dealer IT
New York, NY6 hours ago $60.7k - $106.3k
...every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to... ...About the Role: As an IT Support Engineer II, you will use your technical knowledge... ...efficient. - Serving as the first point of escalation. - Participating in hiring, training...Casual workLocal areaRemote workWorldwideFlexible hoursShift workAmazon Stores
Tulsa, OK6 hours ago$29.33 - $37.5 per hour
...behalf of a partner company. We are currently looking for a Support Engineer in United States. This role offers the opportunity to become... ...timelines Collaborating with engineering teams to escalate, diagnose, and resolve advanced product issues Testing and...Remote jobHourly payFull timeShift workjobgether
United States5 days ago- ...ITIL certification, and 5+ years of experience in IT service roles. Responsibilities include monitoring SLAs, training staff, and performing technical escalations. Join our dynamic team to enhance IT service delivery and customer satisfaction. #J-18808-Ljbffr Medicus IT
$65k - $85k
...Technical Support Engineer, Associate The Technical Support Engineer, Associate provides advanced operational and technical support for... ..., including incident intake, triage, troubleshooting, escalation, root cause analysis support, and resolution verification. The...Work experience placementLocal areaImmediate startLCG
Washington DC2 days ago- ...is seeking a Service Desk Coordinator in Washington, DC. The role focuses on managing daily service desk operations, coordinating escalations, and monitoring SLAs. Candidates should have a minimum of 5 years’ experience in service desk operations and a Bachelor's Degree...
- FREEDOM SOLUTIONS GR is seeking a Manager, Technical Support to lead a team of Technical Support Engineers in Raleigh, NC. The role involves ensuring high-... ...Litera's products. Responsibilities include managing escalations, overseeing daily operations, and fostering a...
