Average salary: $76,272 /yearly
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- ...in the beverage industry is seeking a Technical Support Specialist to serve as a critical point of escalation within the Support team. The role includes incident... ...technical problems, and collaborating with Engineering teams for quick resolutions. Ideal candidates will...Suggested
$60k - $85k
A Managed Service Provider in Rolling Meadows is looking for a Systems Administrator for MSP Escalations & Cloud Support. This role requires strong troubleshooting skills across Microsoft 365 and network fundamentals. The ideal candidate will enjoy a hybrid work environment...SuggestedRemote work- A leading glass packaging company seeks an IT Regional Support Engineer in Burlington, Wisconsin. Responsibilities include providing on-site support to staff, escalating Helpdesk issues, and managing IT contractors. Ideal candidates will have an Associate’s degree and...SuggestedFor contractorsFlexible hours
- A fast-growing SaaS company located in Austin, Texas, is seeking a Payments Technical Support Specialist to address complex customer issues and improve payment processes. Candidates should have at least 3 years of experience in payment solutions, strong analytical skills...SuggestedFlexible hours
- A leading technology organization seeks an IT Support Specialist to join its Escalations team. This fully remote role involves identifying and troubleshooting complex IT issues, particularly related to generative AI tools. The ideal candidate will have a Bachelor's degree...SuggestedRemote job
$35 - $42 per hour
A leading technology firm in Seattle is seeking an IT Support Technician II to provide advanced support for internal teams. The successful candidate will mentor junior technicians, resolve complex issues with Windows OS and various IT hardware, and contribute to IT projects...SuggestedHourly pay- ...2) is building a unified API that saves engineering teams hundreds of hours by integrating dozens... ...API. We're looking for a Technical Support Engineer to provide exceptional... ...Work closely with Product & Engineering to escalate bugs, relay feedback, and shape fix priorities...SuggestedFull timeWork at office
Kombo
New York, NY19 hours ago $100k - $150k
...About the role We're looking for an experienced technical support engineer to join our team. Over the past year, we've grown from a... ...Respond to technical customer inquiries and technical support escalations in our support platform (currently Intercom), via email and...SuggestedFull timeWork at officeLocal areaRemote workFlexible hours2 days per week3 days per weekGamma
San Francisco, CA19 hours ago- ...join our team and make an impact? Responsibilities As Escalation Engineer you will deliver excellent customer and technical service experience... ...you will report to Escalation Team Manager and will be supporting, troubleshooting TeamViewer software and services deployed...SuggestedTemporary workCasual workRemote workWorldwideFlexible hours
TeamViewer
Clearwater, FL13 days ago - A leading construction technology firm in New York City is searching for a Technical Support Engineer to oversee and resolve complex customer issues. This role focuses on enhancing product quality and facilitating collaboration across teams to improve overall workflow....Suggested
- ...development, master planning, architecture, engineering, and construction firm that safely... ...are looking for an experienced Procore Support Engineer to join our team based in St.... ...resolution, technical and process guidance, and escalation management. Monitor system...SuggestedFor contractorsFlexible hours
Clayco
Saint Louis, MO1 day ago - ...managed service provider in Rochester is seeking a Service Delivery Technician to provide advanced technical support to clients. The role involves handling escalated service desk tickets, mentoring junior technicians, and supporting a variety of systems including servers...SuggestedRemote work
- ...Become an integral part of Menlo's dynamic team as a Technical Escalation Analyst. You will play a crucial role in ensuring the smooth... ...for you. You Will: Handle escalated cases from our frontline support team and provide timely and effective solutions to meet our client...SuggestedRemote work
- A leading executive search firm seeks a Technical Customer Support Manager to lead global support operations. This role requires 5+... ...excellent communication. Responsibilities include managing complex escalations, developing long-term resolutions, and driving cross-team...Suggested
- ...Technical Support Engineer About the Role We’re looking for a technically curious, customer-focused Technical Support Engineer to... ...engineering handoff Identify workarounds and reduce unnecessary escalations Analyse ticket trends, customer usage and data volumes...Suggested
G.Digital
New York, NY22 hours ago - ...and they are in need of a Level III IT Engineer . A qualified candidate would have both... ...with sales to provide pre- and post-sales support, including discovery meetings, site visits... ...event logs to affect repairs. Receiving escalated service requests requiring an enhanced...Local areaRemote work
- ...and they are in need of a Level III IT Engineer . A qualified candidate would have both... ...with sales to provide pre- and post-sales support, including discovery meetings, site visits... ...event logs to affect repairs. Receiving escalated service requests requiring an enhanced...Local area
$70k - $80k
...Description We are seeking a dependable and detail-focused IT Support Engineer to provide day-to-day technical support for WGA and ESF... ...Incident Management: Effectively manage incident response by escalating issues appropriately to the IT Manager and Managed Service Provider...Remote work$108k - $162k
Overview Job Description Summary The Technical Support Engineer II (TSE II) drives customer satisfaction through Service Excellence by providing... .... As the senior technical resource for service-related escalations for GEHC Software and customer hardware, this role leads...Work at officeRemote workHome officeVisa sponsorshipWork visaRelocation packageWeekend work- ...efficiency beyond what traditional software can support. Together, these shifts create a... ..., collaborating with product and engineering to improve reliability and performance.... ...-reported issues. Serve as the Tier 2 escalation point for client-reported feedback and...Casual workLocal areaFlexible hoursShift work3 days per week
Technical Support Engineer Mesa, Arizona, United States; Sterling, Virginia, United States Mesa[...]
...at a company where you matter. Your Impact The Technical Support Engineer provides 1 st and 2 nd level support to Dedrone by Axon customers... ...of notes and manuals Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Work...Work experience placementWorldwideWeekend work- Sr Support Engineer 1 - Oracle DBA, RAC, Migration, Backup/Recovery, RMAN page is loaded## Sr Support Engineer 1 - Oracle DBA, RAC, Migration... ...in working with Azure.* Experience in handling customer escalations.* Experience in writing automation scripts, building application...Work experience placementShift workNight shiftWeekend work
- ...individual contributor role focused on troubleshooting, service, support, research, and analysis using our investigative solutions... ...issues, and properly capturing the reported issue for follow up or escalation. Run diagnostics to resolve customer reported issues....Local areaAfternoon shift
- ...and organized problem-solver to join our team as a Technical Support Engineer with hands on Electrical or Firmware Engineering Experience... ...Functional Collaboration: Determine the root cause of issues before escalating to the appropriate core teams, including Manufacturing,...Hourly payImmediate start
- ...disinformation, protecting democracy, and supporting the sustainable growth of consumer-... ...and solutions-oriented Technical Support Engineer to support the Client Research Services... ...the Client Research Services (CRS) team Escalate issues to Engineering only when necessary...
- Finonex is looking for a talented Support Engineer to join our Customer Experience team. You’ll partner with internal teams and external stakeholders... ...technical issues across our products Research, analyze, and escalate issues as needed Provide top-quality support to B2B clients...Monday to Friday
$35.77 - $60.82 per hour
Technical Support Engineer| Ebeam OR High Vacuum page is loaded## Technical Support Engineer| Ebeam OR High Vacuumlocations: Chandler, AZ... ...validation, stakeholder communication, and post-release reviews.**Escalation Handling & POA Execution*** Lead technical escalations by...Minimum wageWork experience placementWork at officeImmediate startWorldwideFlexible hoursShift work- Overview The Customer Support organization is responsible for the installation, qualification... ...EUV Tech Support team, the Tech Support Engineer (TSE) is responsible for providing... ...team and Customer during machine issue escalations, complex repair execution, and sequence...Local areaFlexible hoursShift workNight shift
$85k - $105k
...description: We are currently searching for a Technical Support & Field Service Engineer to join our Technical Support - Liquid and Power team in... ...Diagnose and resolve complex product and application issues, escalating to product specialists or R&D as needed. Advise...Contract workTemporary workFor contractorsFor subcontractorWork at officeLocal areaRemote workFlexible hours- ...success. Reports to: Manager, Technical Support Direct Reports: 0 Work closely with... ...requests and identify their priority across engineering teams. Research, troubleshoot,... ...Participate in an on-call rotation for outage escalations or escalations as needed Provide back-...Work at officeRemote work
