Average salary: $76,272 /yearly
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- ...candidate will be an experienced technical support troubleshooter who has spent extensive... ...with customers, and managing escalations on mission-critical networks/operations.... ...issues/escalations resolutions. The Network Engineer engages with customers to understand their...SuggestedWork at officeRemote work
- ...Norway, Canada, Malaysia, and Ethiopia. About the team: As the deep-technical tier of the operations center, the L3 / Escalation Support Engineer owns the hardest customer issues and platform incidents, and is the bridge between front-line support and Engineering / SRE...SuggestedPermanent employmentFull timeLocal area
$68k - $80k
...business needs first, then designing the right support solutions. We believe in working together... ...Opportunity We're seeking an IT Support Engineer II to serve as our advanced technical specialist and escalation point for complex infrastructure challenges. You...SuggestedFull timeWork at officeImmediate startWork from homeFlexible hours$123.2k - $199.1k
...Support Enablement and Escalations Engineer (Cortex Cloud) 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Our Mission At Palo Alto Networks ® everything starts and ends with our mission: Being the cybersecurity...SuggestedFull timeRemote work£90.85k - £113.76k per year
...complex technical problems and helping build trust between customers and engineering, this is the role for you. We’re seeking a motivated Senior Customer Support Engineer (Tier 3), Customer Escalations to join our Escalation Engineering team. You’ll take ownership of...SuggestedFull timeWork at officeRemote workHome officeFlexible hours- ...We're seeking a motivated Senior Customer Support Engineer (Tier 3), Customer Escalations to join our Escalation Engineering team. You'll take ownership of our most complex, ambiguous customer escalations, solving issues where the root cause is not always obvious. You...SuggestedFull time
- ...We're seeking a motivated Senior Customer Support Engineer (Tier 3), Customer Escalations to join our Escalation Engineering team. You'll take ownership of our most complex, ambiguous customer escalations, solving issues where the root cause is not always obvious. You...SuggestedFull time
- A leading Managed Service Provider is seeking an IT Escalation Specialist to resolve complex technical issues and provide top-tier client support. This role involves advanced troubleshooting of hardware and software problems in a collaborative team environment. Candidates...SuggestedRemote job
- ...can’t do it without you.Jack Henry is seeking a Technical Support Engineering Manager to join the Professional Services SmartPay group within... ...manager, a team player, and be able to keep up with all escalations while meeting business service-level agreements. This is not...SuggestedFull timeWork at officeLocal areaRemote work
$110k - $135k
DescriptionOverview : The IT Support Engineer provides support to employees experiencing technical problems and performs troubleshooting, problem diagnosis, resolution, and escalations. In-depth knowledge and hands-on experience with system and server administration and...Suggested- ...around 1,000 passionate employees and is supported by world-renowned investors including... ...efficient ticketing system, triage and escalations.Employee hardware and device management... ...procurement and systems & integrations (engineering).Full compliance with legal and...SuggestedFull timeWork at officeLocal areaRemote workWork from homeFlexible hours
$25 - $41 per hour
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees’, providing seamless end-to-end services... ...and procedures, they act as a mentor and main partner for escalations within the team.Your day will be filled with exciting challenges...SuggestedHourly payTemporary workFor contractorsSeasonal workWorldwideFlexible hoursShift workNight shift$82.4k - $137.3k
...attainment and/or training.Position: Tech Support EngineerLocation: Lake Forest,... ...HybridResponsibilities:As a CoE Support Engineer, your role will be to:Ensure the reliability... ...global R&D Solution team to manage issue escalations.Develop and recommend corrective measures...SuggestedFull timeWork at officeLocal areaRemote workWorldwideFlexible hours- Tech Support EngineerAbout MillenniumMillennium is a global, diversified alternative investment firm, founded in 1989. Defined by evolution... ...initiatives that enhance the end-user experienceTriage and escalate high-priority issues appropriately, using strong judgment in a...SuggestedWork at officeLocal areaFlexible hoursNight shiftWeekend work
- ...orchestration, Mirantis empowers platform engineering teams to deliver composable, production-... ...DescriptionMirantis is seeking an IT Support Engineer to be the on-site IT presence at... ...closely with our remote IT colleagues, escalate cleanly when needed, and make sure on-site...SuggestedWork at officeLocal area
$65k - $85k
...Clearance: Ability to Obtain Public Trust Job Title: Technical Support Engineer, Associate Job Overview The Technical Support Engineer,... ...activities, including incident intake, triage, troubleshooting, escalation, root cause analysis support, and resolution verification....Work experience placementHirebridge
Seattle, WA1 day ago$92k - $122k
...are Datadog's in-house product experts. The Datadog Federal Support Engineering team is dedicated to serving as highly trusted technical... ...integrations, often with limited logs or sanitized data.Handle urgent escalation cases that may result in customer-facing troubleshooting...Work at office3 days per week$111k - $211k
...Enterprise and Morpheus VM Essentials Support EngineerThis role has been designed as... ...cross‑functional teams including Product, Engineering, and Sales Engineering to ensure... ...EngineerActs as the highest technical escalation point and subject matter expert.Responsibilities...Full timeWork experience placementWork at officeLocal areaImmediate start$25.48 - $41.68 per hour
...impact environment?Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon’s seamless operations... ...and procedures, they act as a mentor and main partner for escalations within the team.Your day will be filled with exciting...Hourly payFull timeTemporary workFor contractorsSeasonal workWorldwideFlexible hours- Job Title: Support Engineer IDepartment: Operations EngineeringReports To: IT Support ManagerRevision Date: 08/07/2026FLSA: ExemptLocation... ...provide advanced technical support to end-users, resolve escalated help desk issues, and work closely with teams to ensure smooth...Remote work
$70k - $90k
...Description Job Description Acumen Managed IT Services in Richmond Heights, MO is looking to hire a full-time Senior Engineer and Level 3 Escalation Support to work on a team providing innovative solutions and exceptional technology support to clients and maintaining...Full timeTemporary workMonday to FridayFlexible hours- .... VIAVI employees are passionate about supporting customer success and we welcome people... ...experienced IT End User Support Client Engineering Manager to lead the day-to-day delivery... ...resolution of incidents, service requests, and escalations in alignment with service expectations....Full timeWork from homeRelocationHome office
- DescriptionThe Integration Support Engineer is a foundational role on the Integration Operations team responsible for supporting the day-... ...intake, triage, monitoring, troubleshooting, documentation, and escalation across production and non-production environments.The...Work at office3 days per week
- About the RoleWe're hiring a Systems Support Engineer to serve as a vital link between our customers and our engineering teams. In this role... ...fixes or mitigations. When help is needed you will lead escalations to Engineering. Additionally, you'll be in the field to execute...Work at officeFlexible hoursNight shift
- ...about our mission and what we offer.Job DescriptionTechnical Support Engineers ensure that our Wise Platform enterprise partners get a... ...during major technical incidents, navigating high-severity escalations while coordinating with global engineering and commercial teams...H1bRelocationWeekend work
- ...Technical Support Engineer Job Details Job Type Full-time Description Position Summary: Software Support Specialist... ...departments to answer any questions or coordinate installation, escalating requests to management as needed ~ Perform in-house and...Full time
OW Investors LLC
Ocala, FL1 day ago $44.19 - $57.19 per hour
...Position Overview : As a member of our Technical Support Team, the Technical Support Engineer IV (TSE IV) plays a critical role in ensuring the optimal... ...within geographic region as needed Serve as an escalation point between Tech Support and Fleet Ops and...Work experience placementWork at officeImmediate startRemote workFlexible hoursNight shiftBRAIN CORP
San Diego, CA1 day ago- ...to be their best selves and do their best work. The Technical Support Associate works within the Technical Support department to provide... ...and resolution to ensure painless hand-offs when escalating customer issues Effectively communicate with customers in all...
Examplecorpsandbox
Minneapolis, MN1 day ago - ...anticipate, recognize, and resolve technical (hardware, software, ISP, application or operational) problems. 2nd tier support for clients and associates; escalation contact for internal associates and clients. Answer incoming client inquiries – phone calls, cases, etc. Under...Work at officeMonday to FridayFlexible hours
Infinite Computer Solutions
New York, NY11 hours agonew $95k - $115k
...what you can bring to the table! About Engineering at Botify: At Botify, our... ...you. Role Overview The Technical Support Engineer position is key to customer happiness... ...issues from customers then fix them or escalate them to Engineering, keeping customers informed...Full timeSummer workWork at officeRemote workFlexible hoursBotify
New York, NY1 day ago
