Average salary: $76,272 /yearly
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- ...candidate will be an experienced technical support troubleshooter who has spent extensive... ...with customers, and managing escalations on mission-critical networks/operations.... ...issues/escalations resolutions. The Network Engineer engages with customers to understand their...SuggestedWork at officeRemote work
- ...Title: Senior/Escalation Support Engineer Location: Remote Duration: 6+ Months Must have: Look at what "reproduce customer environments" and "identify root causes" actually mean in this stack: ~ VxWorks is an RTOS written in C. Its kernel,...SuggestedRemote work
Stellent IT LLC
Remote2 days ago $67.6k - $99.84k
...Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the... ...in strategic beta and sustaining escalation efforts; analyze data from multiple sources...SuggestedHourly payMinimum wageFull timeWork experience placementLocal areaRemote workFlexible hours- HelpfulRemote in Kentucky seeks a high-skill Technical Support Engineer to own the toughest customer issues in our SaaS security platform... ...integrations, and telemetry, and collaborate with engineering on escalations. You should have hands-on experience in technical B2B SaaS...Suggested
- ...Norway, Canada, Malaysia, and Ethiopia. About the team: As the deep-technical tier of the operations center, the L3 / Escalation Support Engineer owns the hardest customer issues and platform incidents, and is the bridge between front-line support and Engineering / SRE...SuggestedPermanent employmentFull timeLocal area
- A leading Managed Service Provider is seeking an IT Escalation Specialist to resolve complex technical issues and provide top-tier client support. This role involves advanced troubleshooting of hardware and software problems in a collaborative team environment. Candidates...SuggestedRemote job
- Kinective is seeking a Senior Support Specialist to deliver top-tier customer service across our fintech software portfolio. You will resolve complex issues through advanced troubleshooting and coordinate with Product, QA, and Development to improve our offerings. The role...Suggested
- We are looking for an IT Support Engineer to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play... ...system integrity.• Collaborate with senior support teams to escalate complex issues and ensure their resolution.• Deliver excellent...SuggestedPermanent employmentContract work
$82.4k - $137.3k
...attainment and/or training.Position: Tech Support EngineerLocation: Lake Forest,... ...HybridResponsibilities:As a CoE Support Engineer, your role will be to:Ensure the reliability... ...global R&D Solution team to manage issue escalations.Develop and recommend corrective measures...SuggestedFull timeWork at officeLocal areaRemote workWorldwideFlexible hours$70k - $90k
...Description Job Description Acumen Managed IT Services in Richmond Heights, MO is looking to hire a full-time Senior Engineer and Level 3 Escalation Support to work on a team providing innovative solutions and exceptional technology support to clients and maintaining...SuggestedFull timeTemporary workMonday to FridayFlexible hoursAcumen Consulting
Saint Louis, MO7 days ago- We are looking for an IT Support Engineer to provide advanced technical support for end users and client environments in Savannah, Georgia... ...standard of service. The person in this role will handle escalated support needs, maintain core IT systems, and contribute to a...SuggestedPermanent employmentContract work
$20 - $27 per hour
DescriptionThe Support Analyst I is responsible for providing day-to-day technical support to customers for a range of hardware and... ...software related systems. They are responsible for resolving and/or escalating complex and unique technical incidents as well as fulfilling...SuggestedContract workTemporary workRemote work$25.48 - $41.68 per hour
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees’, providing seamless end-to-end services... ...and procedures, they act as a mentor and main partner for escalations within the team.Your day will be filled with exciting challenges...SuggestedHourly payTemporary workFor contractorsSeasonal workWorldwideFlexible hoursShift workNight shift$110k - $135k
DescriptionOverview : The IT Support Engineer provides support to employees experiencing technical problems and performs troubleshooting, problem diagnosis, resolution, and escalations. In-depth knowledge and hands-on experience with system and server administration and...Suggested$25.48 - $41.68 per hour
...impact environment?Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon’s seamless operations... ...and procedures, they act as a mentor and main partner for escalations within the team.Your day will be filled with exciting...SuggestedHourly payFull timeTemporary workFor contractorsSeasonal workWorldwideFlexible hours$92k - $122k
...are Datadog's in-house product experts. The Datadog Federal Support Engineering team is dedicated to serving as highly trusted technical... ...integrations, often with limited logs or sanitized data.Handle urgent escalation cases that may result in customer-facing troubleshooting...Work at office3 days per week- ...Enterprise and Morpheus VM Essentials Support EngineerThis role has been designed as... ...and drive resolution of highest-severity escalations, critical customer incidents, and root... ...functional teams including Product Development, Engineering, Operations and Account Management to...Full timeWork experience placementWork at officeLocal areaImmediate start
- Intapp is looking for a Client Support Engineer with enterprise software experience to join our Client Success & Support team. The Support... ...specifications and steps to reproduce for items requiring escalation (such as product defects). Identify potential delays in resolution...Full timeWork experience placementLocal areaFlexible hours
$66k - $97k
...applications and next steps. Our partner is looking for a Client Support Analyst/Engineer based in United States. This role provides high-quality,... ...hypotheses, resolve issues within scope, and escalate cases requiring additional expertise with complete documentation...Full timeTemporary workRemote workFlexible hours$60.7k - $106.3k
...every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to... ...About the Role: As an IT Support Engineer II, you will use your technical knowledge... ...efficient. - Serving as the first point of escalation. - Participating in hiring, training...Casual workLocal areaRemote workWorldwideFlexible hoursShift workAmazon.com Inc
Kansas City, MO14 hours ago$25 - $28 per hour
...Accurately documents user information, triage steps and resolutions or escalation notes. Manages personal ticket queue to ensure compliance with... ...outstanding human centric customer service through all support and operational efforts. Perform other duties as assigned....Hourly payTemporary workWork at officeLocal areaRemote workFlexible hoursPansophic Learning
Parma, OH1 day ago$107.9k - $195.05k
Cyber Defense Infrastructure Support EngineerLocation: Suitland, MDClearance: Active TS/... ...a Cyber Defense Infrastructure Support Engineer in Suitland, MD, you will build, configure... ...technical resource, providing Tier 3 escalation support, evaluating emerging technologies...Full timeLocal area$80k - $92k
...efficiency, strengthen clinical coverage, and support revenue capture. Axuall's investors and... ...ensuring that technical requests escalated via the support system are triaged and handled... ...communication among product management, engineering and support teams Coordinate / follow up...Full timeSecond jobRemote workWork from homeVisa sponsorshipMonday to FridayFlexible hoursOhioX
Cleveland, OH2 days ago- ...creative and talented people to join our company. NRG is seeking a Support Engineer to monitor, triage, document, and elevate production issues... ...of applications, APIs, databases, and batch processes. Escalate issues with supporting evidence, timeline notes, and structured...Night shift
Nrg Bluewater Wind
Houston, TX2 days ago - ...complex challenges through automation, engineering, and technology. Our team combines deep... ...your ideas are valued, your growth is supported, and your work truly matters, we’d love... ...Prioritize assigned support cases and escalate issues when safety, production impact,...Contract workLocal areaRemote workNight shift
TriCore
United States3 days ago $23.08 - $45.05 per hour
...them with exceptional professionals for this role. Description Support Engineer – Oracle Health Locations: Kansas City, MO | Nashville, TN |... ..., and messaging platforms Collaborate cross-functionally to escalate and resolve complex or critical issues Document all troubleshooting...Hourly payTemporary workFlexible hoursWeekend work3 days per weekOracle
Kansas City, KS20 hours ago$178.4k - $226.7k
...for a passionate, innovative, results oriented Security Engineer. Security Escalations is responsible for driving innovative enhancements that raise... ...leading security improvement efforts and is committed to supporting the development and deployment of wide-ranging process...InternshipFlexible hours$74.7k - $130.7k
The Amazon Web Services (AWS) Optics Configurations Support Engineer works across IT Systems and provides technical support; security response... .... You will manage communications, security response and escalations, facilitate operational needs, generate and/or manage...Flexible hoursShift workNight shift$91.1k - $136.7k
...workplace technology environments.The Workplace Technology Engineer supports the stability, performance, and continuous improvement of workplace... ...AI platforms and AI-enabled workplace technologies, escalating issues and partnering with engineering teams when necessary....Interim roleWork at officeLocal areaRemote workMonday to Friday$65k - $85k
...autonomously and manage complex technical issues ~3 years of IT support experience (required) ~ Microsoft Certifications (preferred)... ...and provides a clear growth pathway towards positions such as Senior Technician or Systems Engineer. last updated 38 week of 2026...Full timeWork at officeFlexnet Networks, LLC
Midland, TX5 days ago
