Average salary: $76,272 /yearly
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$68k - $80k
...business needs first, then designing the right support solutions. We believe in working together... ...Opportunity We're seeking an IT Support Engineer II to serve as our advanced technical specialist and escalation point for complex infrastructure challenges. You...SuggestedWork at officeImmediate startWork from homeFlexible hours$80k - $120k
...announcement here . About the Role We’re seeking an IT Support Engineer to own Tier 1 and Tier 2 support during a period of rapid... ...hands-on role with real ownership: you’ll triage, resolve, and escalate appropriately — while helping us build better systems and processes...SuggestedWork at officeRemote work3 days per weekSolace
Redwood City, CA6 days ago- A leading Managed Service Provider is seeking an IT Escalation Specialist to resolve complex technical issues and provide top-tier client support. This role involves advanced troubleshooting of hardware and software problems in a collaborative team environment. Candidates...SuggestedRemote job
$70k - $85k
...is establishing a new, dedicated Client Support team to serve as the primary bridge... ...investigate issues, and work alongside engineering and product teams. You will own the client... ...issues, lead the client communication and escalation process through to resolution even...SuggestedSummer workWorldwideFlexible hoursThird Bridge Group
New York, NY13 hours ago£90.85k - £113.76k per year
...complex technical problems and helping build trust between customers and engineering, this is the role for you. We’re seeking a motivated Senior Customer Support Engineer (Tier 3), Customer Escalations to join our Escalation Engineering team. You’ll take ownership of...SuggestedRemote jobFull timeWork at officeHome officeFlexible hours- ...We're seeking a motivated Senior Customer Support Engineer (Tier 3), Customer Escalations to join our Escalation Engineering team. You'll take ownership of our most complex, ambiguous customer escalations, solving issues where the root cause is not always obvious. You...SuggestedFull time
Tailscale
Remote4 days ago $65k - $85k
...Technical Support Engineer, Associate The Technical Support Engineer, Associate provides advanced operational and technical support for... ..., including incident intake, triage, troubleshooting, escalation, root cause analysis support, and resolution verification. The...SuggestedWork experience placementLocal areaImmediate startLCG
Washington DC14 hours ago- ...mission and what we offer . Job Description Technical Support Engineers ensure that our Wise Platform enterprise partners get a... ...during major technical incidents, navigating high-severity escalations while coordinating with global engineering and commercial teams...SuggestedH1bRelocationWeekend work
Wise
Austin, TX14 days ago - ...Services company, is seeking an experienced ICAM SailPoint Support Engineer to join a team supporting Identity, Credential, and Access Management... ...mission requirements. ~Provide Tier 2/Tier 3 support for escalated identity governance and access management issues....SuggestedFull timeWork experience placementFlexible hours
Koniag Government Services, LLC
Remote12 days ago - ...part of our business, we need a highly technical support function that can help developers, partner engineering teams, systems integrators, and enterprise customers... ...internal knowledge, tooling, documentation, and escalation discipline that allows Napster support to scale....SuggestedFlexible hoursShift work
F-Prime Capital
Poland, NY5 days ago $74k - $105.82k
...direction of the Senior Manager Customer Support or other supervisory/management-level... ...to customers, Cencora staff, and field engineers in order to resolve hardware issues as well... ...the service center and take after‑hours escalated support calls Create documentation for staff...SuggestedFull timeFor contractorsWork at officeLocal areaRemote workAmerisourceBergen Corporation
Myrtle Point, OR4 days ago- ...expert troubleshooting via phone and electronic support, using tools like Wireshark to resolve... ...deployments as needed to assist the field team. Escalation & Advocacy: Act as the bridge between the customer and our Engineering team, documenting technical bugs and unresolved...SuggestedRemote workShift work
Redcom Laboratories
Victor, NY3 days ago - ...provide greater comfort, convenience and security. Technical Support Engineer – Location: TX The Technical Support Engineer is the primary... ...collect specific information to work toward resolution or escalation. Responsibilities Building and maintaining customer rapport,...SuggestedTemporary workWorldwideNight shift
Crestron Electronics
Plano, TX3 days ago - ...General Description The Technical Support Engineer II is responsible for independently providing technical support to Intrepid Control Systems... .... This role handles more advanced troubleshooting, customer escalations, and technical problem resolution while demonstrating a...Suggested
Intrepid Control Systems
Troy, MI3 days ago - ...Join to apply for the Bare Metal Support Engineer role at CoreWeave Join to apply for the Bare Metal Support Engineer role at CoreWeave... ...issues and high-priority incidents, identifying root causes and escalating when necessary. Develop a deep understanding of customer...SuggestedPermanent employmentFull timeTemporary workCasual workWork at officeRemote workFlexible hours
CoreWeave
Livingston, NJ3 days ago - ...IT Support Engineer We are seeking an IT support contractor who will serve as the primary provider of IT support to users throughout... ...the customer's overall satisfaction, resolving issues independently, or following appropriate escalation processes when necessary....For contractors
RIT Solutions
New York, NY14 hours ago - ...Technical Support Engineer We believe that the way people interact with their finances will drastically improve in the next few years. We'... ...Troubleshoot customer issues using internal tools and documentation and escalate to Engineering or Partnership teams for resolution Work on...Work experience placementLocal area
PLAID
New York, NY4 days ago - ...hear from you. Job Overview The Technical Support Engineerpositionis responsible for... ...in company service management systems. Escalate complex technical issues to ensure timely... ...as required. Partner with the electrical engineering team to improve reliability of equipment...Remote workWorldwide
iBehm Consulting
Milwaukee, WI5 days ago $71k - $97.9k
...Technical Support Engineer Symbotic is seeking a hands‑on Technical Support Engineer to ensure the successful operation of Symbotic systems... ...structured technical troubleshooting and supporting complex escalations during high‑impact operational events. The ideal candidate...Remote workShift workNight shiftWeekend workWeekday workSymbotic
New York, NY1 day ago- ...dedicated individual to join our Technical Support team. This role requires a broad array... ...for our clients, handling escalated issues from Tier 1, interfacing with our... ...guidance, training, and mentorship to Tier 1 engineers, sharing troubleshooting techniques and...Remote work
Integrated IT Group
Twinsburg, OH1 day ago - ...Technical Support Engineer Illumia is an industry leader in bringing the best integrated technology solutions to education, healthcare,... ...Product Management, Engineering, and Quality Assurance teams to escalate complex issues and contribute to product improvements. You...Temporary workCasual workLocal areaWorldwideFlexible hoursAfternoon shift
Illumia, LLC
Scottsdale, AZ12 days ago - ...Chinese. About the Role We are seeking a Technical Support Engineer to support enterprise customers using our big data SaaS platform... ...performance layers Collaborate with engineering teams to escalate and resolve complex production issues Develop and maintain...
ThinkingAI
Sunnyvale, CA15 hours ago - ...Responsibilities Technical Case Handling & Troubleshooting Act as technical escalation for Customer Centers, Field Service Engineers, distributors/OEMs, and customers; ensure timely support and ownership from intake to closure. Diagnose complex vacuum system issues, including...ApprenticeshipRemote work
Atlas Copco Holding GmbH
Michigan City, IN3 days ago - ...This Role We are looking for a customer‑obsessed Technical Support Engineer who thrives at the intersection of customers, production systems... ...the primary technical owner for complex customer issues and escalations. Investigate and resolve technical problems spanning...Full timeTemporary workImmediate startRemote workWorldwideFlexible hoursShift workWeekend workAfternoon shift
Aidoc
San Francisco, CA2 days ago $79.5k - $106k
...healthier people through digital solutions to support clinical trials. Celebrating over 25... ...the Team : The Technical Support Engineer is a technical expert who acts as the primary... ...is able to resolve most of the items escalated from the previous support teams....Hourly payTemporary workWork experience placementWork at officeLocal areaRemote workFlexible hours3DS Inc
Iselin, NJ3 days ago- ...for itself — keep reading. About the Role The Technical Support Engineer is a customer-focused problem solver responsible for... ...Engineering, Infrastructure, and Data Science teams to resolve escalated customer issues. Leverage logs and monitoring tools to...Monday to FridayWeekend work
Socure Inc
Seattle, WA3 days ago - ...Technologies (LinkTechConsulting.com) is currently seeking an IT Support Engineer for an opportunity in Las Vegas, NV. About the Role Link... ...process-driven, communicates effectively, and knows when to escalate issues appropriately. You should be comfortable bringing...Remote workWeekend work
Link Technologies
Las Vegas, NV1 day ago - ...Technical Support Engineer Opportunity Location: Austin, Texas As a Technical Support Engineer, you will be responsible for analyzing... ..., maintaining accurate case updates, and quickly resolving escalations. Delivering outstanding technical support, championing a...Job sharingPart timeWorldwideFlexible hoursShift work
Ameristar Perimeter Security USA Inc., an ASSA ABLOY Group b...
Austin, TX2 days ago - ...you! About the Position We are seeking a highly skilled IT Support Engineer II to join our growing IT team. This role is ideal for someone... ...solving complex technical challenges while acting as a key escalation point. In this position, you will bridge the gap between IT...Work at officeRemote work
Nip Group
New York, NY1 day ago - ...management firm in Fairfield County, CT is hiring an Technical Support Engineer to join their technology organization. This is an individual... ...support coverage, including off‑hours when necessary. Escalate unresolved issues appropriately and ensure continuous communication...
The Phoenix Group
Hartford, CT1 day ago
