Average salary: $76,272 /yearly
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- A leading procurement solutions company in San Francisco is seeking a Senior Technical Support Engineer to act as the highest technical escalation point within their Customer team. You'll tackle complex problems and improve internal processes, ensuring high-quality support...Suggested
$100k - $125k
A leading technology firm in San Francisco seeks a Senior Technical Support Engineer to ensure excellent customer support and act as the final technical escalation point. This role involves collaborating with Engineering and Product to address complex issues and drive continuous...Suggested$100k - $125k
A leading procurement platform provider in San Francisco seeks a Senior Technical Support Engineer. The role involves technical escalation, issue resolution, and collaboration across departments, ensuring customers receive top-notch support. Applicants should have strong...SuggestedFlexible hours$90k - $120k
A leading procurement platform company in San Francisco is seeking a Senior Technical Support Engineer to serve as an internal technical escalation point for customer issues. This role requires strong communication skills and the ability to work cross-functionally with...SuggestedFlexible hours$76.65k - $110k
A technology company is seeking a Sr. Premier Support Engineer to deliver dedicated support to Premier Support customers. This role involves managing escalated tickets, conducting proactive support checks, and contributing to support process improvements. Candidates should...Suggested- ...leading healthcare technology company is seeking a Technical Support Engineer II to drive customer satisfaction and provide advanced... ...and customer hardware. This role will manage service-related escalations, ensure timely incident resolution, and contribute to knowledge...SuggestedRemote job
- A global leader in materials engineering solutions is seeking a candidate for a full-time position based in Phoenix, AZ. The role involves providing technical support at customer sites, escalating issues, and generating performance data. Strong problem-solving skills and...SuggestedFull time
$55k - $67k
..., providing high‑level technical assistance and client‑facing support across multiple locations. The role manages onsite IT functionality... ...ConnectWise, and partners with In‑Telecom Remote Support for escalations. The role is salaried, Monday through Friday, with...SuggestedTemporary workRemote workMonday to FridayNight shiftWeekend work- A dynamic technology firm in New York is seeking a Manager, Support Engineer to lead the Support Engineering team. You will be responsible for managing escalations and ensuring high-quality resolutions while collaborating closely with Product and Engineering. The ideal...Suggested
- A technology services provider in Glastonbury, CT, seeks a Senior Help Desk Escalation Engineer. This role is responsible for advanced support and design for client infrastructure, covering areas like Windows Server, Active Directory, and cloud solutions. Ideal candidates...SuggestedFlexible hours
$120k - $165k
A tech company in San Francisco seeks a Technical Customer Support Associate to resolve complex issues and enhance user experience.... ...Responsibilities include debugging technical issues, collaborating with engineering teams, and maintaining documentation. The role requires 1-2...SuggestedFull timeWork at officeRemote work- A dynamic technology company in Boston is seeking an experienced Technical Support Engineer to take ownership of customer incident resolutions and enhance support workflows. The ideal candidate has over 4 years of practical technical support experience, excellent communication...SuggestedWork at office3 days per week
$90k - $120k
A tech-driven procurement company in San Francisco is seeking a Senior Technical Support Engineer to enhance customer satisfaction and resolve technical issues. This role involves working with both the Customer and Engineering teams to ensure seamless communication and...Suggested- A fast-growing technology company in Boston is seeking a Technical Support Engineer to own the resolution of complex customer incidents and mentor junior team members. The ideal candidate will have over 4 years of experience in technical support, exceptional communication...SuggestedWork at office3 days per week
- IT Field Engineer - Projects & Escalations (L2/L3) Monmouth Cyber - Managed Service Provider Monmouth Cyber is a fast‑growing Managed Service Provider delivering best‑in‑class IT support, cybersecurity, and cloud solutions to businesses of all sizes. We partner closely...SuggestedPermanent employmentFull timeRemote work
- ...seeking an Enterprise Service Desk Team Lead to oversee technical escalations and ensure SLAs are met. The ideal candidate will have over 5... ...technical issues, and ensuring high-quality service support. It offers a chance to lead a skilled team in a dynamic environment...
- ...team to ensure optimal performance while providing outstanding support. The ideal candidate will have a strong technical background,... ...delegating, team performance monitoring, and acting as a point of escalation for complex issues. This position offers competitive salary...
- ...is seeking an Enterprise Service Desk Team Lead to oversee Tier 1 & 2 support. This role includes monitoring SLAs and ensuring efficient ticket management, while also providing technical escalations and training to staff. Candidates should have a Bachelor's degree and...
- Job Summary The role of Enterprise Service Desk Team Lead is primarily responsible for acting as a technical escalation supporting Tier 1 & 2 teams, actively working tickets, and ensuring requests and incidents are progressing efficiently in line with SLA commitments throughout...
- ...ITIL certification, and 5+ years of experience in IT service roles. Responsibilities include monitoring SLAs, training staff, and performing technical escalations. Join our dynamic team to enhance IT service delivery and customer satisfaction. #J-18808-Ljbffr Medicus IT
$50k - $80k
...partnering with a company in Irvine to help them find their next IT Support Engineer. This role is ideal for someone early in their IT career who... ...clearly and accurately within the ticketing system Escalating complex issues with thorough context to senior engineers...Local areaLHH Recruitment Solutions
Irvine, CA4 days ago$90k - $140k
...Be assigned a book of business, alongside a CSM and Customer Engineer, supporting customers as the primary technical support representative on... ...via quick 1:1 huddles on a customer call Triage and escalate with engineering as needed to solve customer issues quickly...Remote workWork from homePocus
New York, NY1 day ago$86k - $192k
...group you'll be a part of The Customer Support Business Group focuses on enabling our... ...will be part of the Lam CSBG, as an IT engineer of the Fab Integrated Technology... ...processes and procedures Act as top-tier escalation for complex issues, lead RCA and long-term...Work experience placementLocal areaRemote workFlexible hours2 days per week3 days per week1 day per weekLam Research
Fremont, CA1 day ago- ...An Amazing Career Opportunity fora Technical Support Engineer!! Location: Austin, Texas Job ID: 46288 As a Technical Support... ...requirements, maintaining accurate case updates, and quickly resolving escalations. Delivering outstanding technical support, championing a...Job sharingPart timeWorldwideFlexible hoursShift work
HID Global
Austin, TX3 days ago - ...Provide fast, structured, high-quality technical support to reduce equipment downtime and improve customer satisfaction. Serve as technical escalation for complex mechanical and electrical cases, supporting Field Service Engineers, Customer Centers, and distributors with...ApprenticeshipRemote work
Vacuum Technique LLC
Michigan City, IN2 days ago - ...is now searching for Tier 2 Technical Support Enginee r to join our Customer Support... ...resolving complex technical issues and escalated issues from tier 1 support and ensuring... ...oriented customers (typical customers are engineers and IT personnel). Provide status updates...Contract workLocal areaRemote work
OPSWAT
San Francisco, CA2 days ago - ...Job Title: Technical Support Engineer Location: Boise,ID Duration: 6 Months 100% ONSITE ROLE • Provide first and second level... ...technicians, including providing guidance and serving as an escalation point • Regularly add to knowledge base, by documenting and...Work at office
AceStack LLC
Boise, ID2 days ago - ...Job Title : Technical Support Engineer - North America Reports to: Team Leader Technical Support - North America Classification:... ...position will also function as onsite support during any equipment escalation, within the North American region, as needed....Temporary workRemote workShift work
EV Group
Tempe, AZ4 days ago $72k - $85k
...Avive: About the Role: We are seeking a Technical Support Engineer to serve as a highly technical, customer-facing resource supporting... ...end-to-end, from initial intake through resolution or escalation, with a strong focus on root cause identification. We are...Local areaRemote workAvive
United States1 day ago$60k - $70k
...team and receive outstanding benefits that support your family- while working for a company... ...we invite you to explore our IT support engineer position. ~ This is a hybrid... ...requests in ConnectWise. Prioritize and/or escalate tickets as required to ensure customer...Local areaRemote workHome officeFlexible hoursShift workXantrion
Morgan Hill, CA18 hours ago
