Average salary: $76,272 /yearly

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  • Remote IT Escalation Specialist Advanced Tech Support

    A leading Managed Service Provider is seeking an IT Escalation Specialist to resolve complex technical issues and provide top-tier client support. This role involves advanced troubleshooting of hardware and software problems in a collaborative team environment. Candidates... 
    Suggested
    Remote work

    International Computer Sciences Inc

    Maryland
    4 days ago

  • MSP Premium Support Engineer Tier 2-3 - Reactive/Escalated Support

    $500 per month

     ...join our team as a Tier 2-3 Service Desk Engineer in the Tampa Bay area. Who you are?...  ...learning new technologies and a love for IT support. A results-oriented Rockstar...  ...administration You’ll record, track, and escalate cases through our ticketing system as well... 
    Suggested
    Live in
    Remote work
    Flexible hours

    predictiveIT

    Tampa, FL
    23 days ago

  • Technical Support Engineer - Combustion

     ...pharmaceutical and agriculture. We are looking to add a Technical Support Engineer for our Cincinnati,OH location. Functions include but are...  ...database and follow up on open tickets on a timely basis. Escalate problems to 2nd tier support when required. Provide remote... 
    Suggested
    Remote work

    PTS Professional Technical Services, Inc.

    Fairfield, OH
    a month ago

  • Technical Support Engineer

     .... ~ Strong Team Culture – Work in a supportive, innovative, and team-focused environment...  ...PURPOSE OF POSITION Technical support engineer (TSE) provides technical support and...  ...customers and dealers. Ensuring that the escalation process is followed and analyzed as... 
    Suggested
    Local area
    Remote work

    Cemen Tech

    Indianola, IA
    6 days ago

  • Cloud Support Engineer Nights

     ...MANTECH seeks a skilled and mission-focused Cloud Support Engineer (CSE) to join our team in Tysons, VA.   The Cloud Support Engineer...  ...established SOPs and runbooks for investigation and escalation Independently resolving technical issues related to Linux... 
    Suggested
    Full time
    Work at office
    Shift work
    Night shift

    MANTECH

    Tysons, VA
    -35

  • IT Support Manager / Microsoft Engineer (AI Forward)

    $120k - $155k

     ...trade, and post-trade experience. CAIS supports over 50,000 advisors who oversee more than...  ...the support team, serving as the senior escalation point, and making sure employees can get...  ..., using them to manage, maintain, and engineer solutions in the Microsoft ecosystem.... 
    Suggested
    Work at office

    CAIS

    New York, NY
    23 hours ago

  • Technical Support Engineer

     ...Salesforce, etc. We are a small team of engineers wrangling problems from context to search...  ...our customers. THE ROLE Most "support" roles end at "i filed a ticket for engineering...  ...for the right priority, and don't escalate things you can fix yourself. - jump into... 
    Suggested
    Remote job
    Full time

    Composio

    Remote
    23 hours ago

  • Openstack Technical Support Engineer

     ...orchestration, Mirantis empowers platform engineering teams to deliver composable, production...  ...role. The Openstack Technical Support Engineer is responsible for solving complex...  ...with customers, and take ownership of escalations from initial detection through full... 
    Suggested
    Remote job
    Full time
    For contractors
    Monday to Friday
    Shift work

    Mirantis

    Remote
    23 hours ago

  • Remote Systems Administrator - Escalated Support & Networking

    A technology solutions provider is seeking a remote Systems Administrator to troubleshoot escalated issues with client equipment and applications. This role involves coordinating critical client communications and documenting solutions while mentoring technicians. Candidates... 
    Suggested
    Remote work

    The Reynolds and Reynolds Company

    Charlotte, NC
    4 days ago

  • Remote Systems Administrator - Escalated Support & Networking

     ...A leading IT solutions firm is seeking a Systems Administrator to manage escalated troubleshooting and administration for clients. This remote position requires expertise in areas such as Windows Active Directory, TCP/IP protocols, and printer troubleshooting. Ideal candidates... 
    Suggested
    Remote work

    The Reynolds and Reynolds Company

    Dayton, OH
    4 days ago

  • Stelo System Administrator/Support Engineer

    $90k - $130k

     ...built software with world-class service and support. From end-to-end expertise and problem...  .... Stelo System Administrator/Support Engineer We are looking for a hands‑on Senior SysAdmin...  ...with internal engineering teams to escalate product defects, reproduce issues, and validate... 
    Suggested
    Full time
    Work experience placement
    Remote work
    Work from home

    Stelo, a StarQuest Company

    San Francisco, CA
    4 days ago

  • Technical Support Engineer, Associate

    $65k - $85k

     ...Clearance: Ability to Obtain Public Trust Job Title: Technical Support Engineer, Associate Job Overview: The Technical Support Engineer,...  ..., including incident intake, triage, troubleshooting, escalation, root cause analysis support, and resolution verification.... 
    Suggested
    Work experience placement
    Local area
    Immediate start

    LCG, Inc.

    Washington DC
    a month ago

  • Technical Support Engineering Manager

    $140k - $160k

     ...Technical Support Engineering Manager Come join the company reinventing data security, empowering businesses to realize the full potential...  ...and enterprise integrations. Serve as the highest-level escalation point for complex technical cases. Drive root-cause... 
    Suggested
    Temporary work
    Work experience placement
    Work at office
    Remote work

    Cyera

    Saint Louis, MO
    1 day ago

  • Technical Support Engineering Manager

    $151k - $176k

     ...Technical Support Engineering Manager Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs...  ...communication skills. ~ Demonstrated ability to manage incidents, escalations, and cross-functional collaboration. ~ Strong operational... 
    Suggested
    Work at office
    Home office

    Merge LLC

    New York, NY
    1 day ago

  • Technical Support Engineer

     ...thrives on solving complex challenges and delivering top-tier support. In this role, you'll provide enterprise-level technical assistance...  ...faced by customers by reviewing product log files. Escalating unresolved support tickets to tier 2 support. Providing prompt... 
    Suggested
    Work experience placement
    Work at office
    Local area
    Remote work
    Work from home
    Flexible hours

    Invicti Security

    Austin, TX
    1 day ago

  • Regional Technical Support Engineer

    $83k - $130k

     ...Regional Technical Support Engineer Location: Tomball, TX (Houston Area) Compensation: $83,000 – $130,000 Base Salary Industry: Clean...  ...systems across North America Serve as the primary technical escalation point for field service teams and service centers Support... 
    Worldwide

    Amplify Recruitment Ltd

    Tomball, TX
    1 day ago

  • Technical Support Engineer

    $100k - $115k

     ...Technical Support Engineer Burlington, Massachusetts, United States 10Beauty is a robotics startup based in Burlington, MA. We have raised...  ...steps via phone, chat, video, and remote support tools Escalate complex technical issues to Level 2 support or engineering... 
    Full time
    Remote work
    Weekend work

    10Beauty

    Burlington, MA
    4 days ago

  • IT Support Engineer

    $40 per hour

     ...IT Support Engineer iSoftStone, Inc. is seeking an IT Support Engineer to join our team in New York and Washington DC! This is a part-time...  ...Level 2/3 & On-site support to resolve user issues and escalate complex problems. Document systems, procedures, and best practices... 
    Contract work
    Part time
    Worldwide

    iSoftStone

    Washington DC
    1 day ago

  • Technical Support Engineer 3

    $77.84k - $116.76k

     ...Technical Product Support Engineer Onto Innovation is a leader in process control, combining global scale with an expanded portfolio...  ...ownership, the TPSE provides remote technical product support and escalation assistance to the global field service organization. The... 
    Permanent employment
    Work at office
    Remote work

    Onto Innovation

    Wilmington, MA
    1 day ago

  • IT Support Engineer - Indianapolis, IN

     ...IT Support Engineer Our enterprise-level client in Indianapolis, IN, has an immediate need for an IT Support Engineer. Please see below...  ...to ensure compliance with Company and Customer Procedures. Escalate issues in line with company processes to ensure customer demands... 
    Permanent employment
    Contract work
    Immediate start
    Remote work

    Merge IT LLC

    Indianapolis, IN
    3 days ago

  • Technical Support Engineer - Handler/Prober

     ...Tech Support Engineer Provides system-level technical expertise in support of one or more Advantest Semiconductor Handler and Die Level...  ...divisions for support issues such as design for supportability, escalation management, and training course development. Provides... 
    Local area
    Remote work

    Advantest America

    San Jose, CA
    1 day ago

  • IT Support Engineer - Bristol, CT

     ...Our enterprise-level client is seeking to add an IT Support Engineer to work onsite in Bristol, CT. Please see below for full details:...  ...Towers and service providers to resolve issues and problems; escalate issues and/or coordinate with other team and service providers... 
    Hourly pay
    Permanent employment
    Immediate start
    Remote work

    Merge IT LLC

    Bristol, CT
    3 days ago

  • Technical Support Engineer 3

     ...group you'll be a part of The Customer Support Business Group focuses on enabling our...  ...will be part of the Lam CSBG, as an IT engineer of the Fab Integrated Technology...  ...processes and procedures - Act as top-tier escalation for complex issues, lead RCA and long-term... 
    Work experience placement
    Local area
    Remote work
    Flexible hours
    2 days per week
    3 days per week
    1 day per week

    Lam Research

    Phoenix, AZ
    5 days ago

  • Technical Support Engineer

     ...Technical Support Engineer Location: Fully Remote - D.C. Metro Area Employment Type: Full-Time Position is contingent upon award...  ...Document all Customer communication in Client's Case application Escalate cases to the next Skill Level in a timely manner... 
    Full time
    Temporary work
    Remote work

    ATG

    United States
    1 day ago

  • IT Support Engineer

    $81k - $118k

     ...that require more depth than entry-level support. System Administration: Managing...  ...detailed RCA for recurring issues. Escalation & Collaboration : Serving as a bridge...  ...L1 support and systems administration/engineering teams, handling escalated tickets and collaborating... 
    Live in
    Work at office
    Immediate start

    Altruist

    Dallas, TX
    23 hours ago

  • Technical Support Engineer II

     ...to-day actions. What you will be doing: As a Technical Support Engineer II, you will be the technical problem-solving expert for our...  ...Product Management, Engineering, and Quality Assurance teams to escalate complex issues and contribute to product improvements. You... 
    Temporary work
    Casual work
    Local area
    Worldwide
    Flexible hours
    Afternoon shift

    Transact Campus

    Atlanta, GA
    4 days ago

  • Technical Support Engineer

    $87k - $107k

     ...environments. Responsibilities Provide technical support to FortiNAC customers via phone, email, and remote sessions...  ..., and document product bugs or usability issues, and escalate to Engineering as needed. Participate in the weekend/holiday on-call rotation... 
    Full time
    Work experience placement
    Remote work
    Worldwide
    Weekend work

    Fortinet

    Santa Clara, CA
    3 days ago

  • IT Support Engineer I (Hybrid - Central Coast California)

    $60k - $70k

     ...team and receive outstanding benefits that support your family- while working for a company...  ...we invite you to explore our IT support engineer position. ~ This is a hybrid position...  ...in ConnectWise. Prioritize and/or escalate tickets as required to ensure customer satisfaction... 
    Local area
    Remote work
    Home office
    Flexible hours
    Shift work

    Xantrion

    United States
    3 days ago

  • Technical Support Engineer II

    $75k - $90k

     ...read more about us here. About the team The Technical Support Engineer 2 (TSE2), Triage & Discovery is the front line of Alloy's...  ...methods, exercising judgment about when to resolve vs. when to escalate. Maintain accurate ticket hygiene, timely follow-ups, clear... 
    Work at office
    Local area
    Immediate start
    Remote work
    Work from home
    Home office
    Monday to Friday
    Flexible hours
    3 days per week

    Alloy

    Denver, CO
    3 days ago

  • IT Support Engineer

     ...IT Support Engineer New York, NY Job Description We are seeking an IT Support contractor who will serve as the primary provider...  ...the customer's overall satisfaction, resolving issues independently, or following appropriate escalation processes when necessary.
    For contractors

    RIT Solutions, Inc.

    New York, NY
    1 day ago