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  • IT Support Engineer - Tier 2 Escalations Engineer

    $68k - $80k

     ...business needs first, then designing the right support solutions. We believe in working together to grow...  .... The Opportunity We're seeking an IT Support Engineer II to serve as our advanced technical specialist and escalation point for complex infrastructure challenges.... 
    Suggested
    Work at office
    Immediate start
    Work from home
    Flexible hours

    FrameWork IT Services

    Chicago, IL
    1 day ago

  • Remote Support Engineer III: Escalation & Networking

    Sinch AB is seeking a Technical Support Engineer to serve as a subject matter expert and address complex technical issues. The role involves collaborating closely with teams to drive resolution and ensure reliability in customer-impacting situations. With responsibilities... 
    Suggested
    Remote job

    Sinch AB

    Atlanta, GA
    4 days ago

  • Remote IT Escalation Specialist — Advanced Tech Support

    A leading Managed Service Provider is seeking an IT Escalation Specialist to resolve complex technical issues and provide top-tier client support. This role involves advanced troubleshooting of hardware and software problems in a collaborative team environment. Candidates... 
    Suggested
    Remote job

    International Computer Sciences Inc

    Annapolis, MD
    2 days ago

  • Hybrid Technical Support Engineer: AI Tools & Escalations

    $120k - $165k

    A tech company in San Francisco seeks a Technical Customer Support Associate to resolve complex issues and enhance user experience....  ...Responsibilities include debugging technical issues, collaborating with engineering teams, and maintaining documentation. The role requires 1-2... 
    Suggested
    Full time
    Work at office
    Remote work

    Gamma

    San Francisco, CA
    4 days ago

  • Senior IT Escalation Engineer - MSP (Remote/Onsite)

    $50k - $55k

    WheelHouse IT is looking for a Support Escalation Engineer in Fort Lauderdale, FL. This role requires a minimum of 2 years of MSP experience and involves providing high-quality technical support. Responsibilities include supporting Microsoft technologies, documenting systems... 
    Suggested
    Remote job

    WheelHouse IT

    Florida, NY
    1 day ago

  • Remote Support Engineer — Platform Reliability & Escalations

    $110k - $150k

    ShipScience, based in California, is seeking a Support Engineer to join their remote-first team. This full-time role reports to the CTO and involves ensuring platform reliability for over 700 customers. Your responsibilities include monitoring platform operations, resolving... 
    Suggested
    Remote job
    Full time

    ShipScience

    Los Gatos, CA
    4 days ago

  • IT Support Engineer

     ...The Technology Department is responsible for the operation and support of all IT systems across the company. The IT Support...  ...technology environment. Occasional travel and occasional on‑call escalation support. Technical Skills Previous experience in a level one IT... 
    Suggested
    Work at office
    Local area
    Remote work
    Flexible hours

    World Wrestling Entertainment

    Dallas, TX
    14 hours ago

  • Technical Support Engineer

    $87k - $107k

     ...customer environments. Responsibilities Provide technical support to FortiNAC customers via phone, email, and remote sessions...  ...reproduce, and document product bugs or usability issues, and escalate to Engineering as needed. Participate in the weekend/holiday on-call... 
    Suggested
    Full time
    Work experience placement
    Remote work
    Weekend work

    Zoomcar

    Santa Clara, CA
    14 hours ago

  • Technical Support Engineer

     ...cherries and wine grapes. Position Summary As the Technical Support Engineer you will provides advanced technical support to field service...  ...x-ray processing equipment. This role serves as the primary escalation point for complex technical issues, utilizing electrical,... 
    Suggested
    Second job
    Work at office
    Local area
    Remote work
    Worldwide
    Flexible hours

    Duravant

    Woodland, CA
    14 hours ago

  • Technical Support Engineer

     ...pharmaceutical and agriculture. We are looking to add a Technical Support Engineer for our Cincinnati,OH location. Functions include but are not...  ...database and follow up on open tickets on a timely basis. Escalate problems to 2nd tier support when required. Provide remote... 
    Suggested
    Remote work

    EST Analytical

    Columbus, OH
    1 day ago

  • Technical Support Engineer

     ...Plano, TX that is seeking a highly skilled Tier 3 Technical Support Engineer to provide advanced support, troubleshooting, and installation...  ...communications platforms. This role will serve as the top escalation point for complex technical issues, supporting both remote and... 
    Suggested
    Hourly pay
    Contract work
    Work at office
    Remote work

    Kforce

    Plano, TX
    4 days ago

  • Technical Support Engineer

     ...years of experience in providing customer support of technical software products or a...  ...searching for Tier 2 Technical Support Engineer to join our Customer Support team The role...  ...resolving complex technical issues and escalated issues from tier 1 support and ensuring... 
    Suggested
    Remote work

    OPSWAT

    San Francisco, CA
    1 day ago

  • IT Support Engineer II, OTS

    $60.7k - $106.3k

     ...every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to...  ...them. About the Role As an IT Support Engineer II, you will use your technical knowledge...  .... Serving as the first point of escalation. Participating in hiring, training and development... 
    Suggested
    Local area
    Remote work
    Worldwide
    Shift work

    Amazon

    Albuquerque, NM
    2 days ago

  • IT Support Engineer II

     ..., North Carolina. For more information, visit Role As an IT Support Engineer II, you will be a core member of the corporate IT team, ensuring...  ...timely fulfillment and clear communication with end users. Escalate or route tickets to other departments as needed. Ensure all... 
    Suggested
    Full time
    Work at office
    Remote work
    Work from home
    Visa sponsorship
    Work visa

    TG Therapeutics Inc

    Morrisville, NC
    2 days ago

  • Technical Support Engineer

     ...their employees and customers. We’re looking for a Technical Support Engineer to join our team. If you love solving complex problems and are...  ...Providing prompt and accurate feedback to customers Escalate complex technical issues to the appropriate teams while ensuring... 
    Suggested
    Remote work
    Home office
    3 days per week

    Rootly

    San Francisco, CA
    14 hours ago

  • Technical Support Engineer

    $100k - $115k

     ...map! Introduction We are seeking to hire our first Technical Support Engineer for Level 1 support at 10Beauty. This person will work directly...  ...steps via phone, chat, video, and remote support tools Escalate complex technical issues to Level 2 support or engineering teams... 
    Full time
    Remote work
    Weekend work

    Clockwork (acquired by 10Beauty)

    Burlington, MA
    1 day ago

  • Technical Support Engineer II

     ...Description The Technical Support Engineer II is responsible for independently providing technical support to Intrepid Control Systems’...  .... This role handles more advanced troubleshooting, customer escalations, and technical problem resolution while demonstrating a higher... 

    Intrepid Control Systems

    Troy, MI
    14 hours ago

  • Stelo System Administrator/Support Engineer

    $90k - $130k

     ...built software with world-class service and support. From end-to-end expertise and problem...  .... Stelo System Administrator/Support Engineer We are looking for a hands‑on Senior SysAdmin...  ...with internal engineering teams to escalate product defects, reproduce issues, and validate... 
    Full time
    Work experience placement
    Remote work
    Work from home

    Stelo, a StarQuest Company

    San Francisco, CA
    1 day ago

  • Support Engineer II

    $30 - $32 per hour

     ...Job Title: Support Engineer II Location: Arlington, VA (100% Onsite – site may change during assignment) Duration: 3-month contract (potential...  ...procedures (SOPs) and utilize knowledge management tools Escalate system or network outages appropriately to minimize downtime... 
    Contract work
    Remote work
    Monday to Friday
    Shift work
    Weekend work

    ManpowerGroup Global, Inc.

    Arlington, TX
    1 day ago

  • Support Engineer I

    $75k - $82k

     ...ISI is looking for a proactive and customer-focused Support Engineer I to join our IT team. This role is ideal for individuals eager to grow...  ...end user management and account provisioning. Diagnose and escalate network issues, including Wi-Fi and LAN connectivity. Conduct... 
    Contract work
    Interim role
    Remote work

    ISI

    Reston, VA
    1 day ago

  • Support Engineer

     ...infrastructure and achieve their business goals. Position Overview The Support Engineer will be a pivotal team member based in Dallas, TX,...  ...customer issues. The ideal candidate will assist with escalations from our Support Technicians, leveraging a broad range of IT... 
    Local area
    Remote work

    Aldridge

    Houston, TX
    1 day ago

  • Support Engineer

     ...Ciklum is looking for a Support Engineer to join our team full-time in Poland. We are a custom product engineering company that supports...  ...educate them on important features and processes when necessary Escalating issues to our Tier 2 support teams when necessary Meeting or... 
    Full time
    Work at office
    Remote work

    Description Ciklum

    Poland, NY
    14 hours ago

  • Support Engineer

    $57.89k - $78.74k

     ...infrastructure and achieve their business goals.Support EngineerAldridge is a dynamic, forward-...  ...to join our team as a Support Engineer.Position Overview:The Support Engineer will...  ...issues. The ideal candidate will assist with escalations from our Support Technicians, leveraging... 
    Work at office
    Local area
    Remote work
    Work from home

    Aldridge

    Monroe, LA
    14 hours ago

  • Support Engineer, VIP

    $55k - $85k

     ...customers, who include Meta, CNN, Salesforce, and hundreds more. The Support Engineer role is responsible for providing advanced technical support to our enterprise customers, serving as an escalation point for complex issues that require deeper investigation. In this customer... 
    Agency work
    Remote work
    Shift work
    Weekend work
    Afternoon shift
    Weekday work

    Automattic Careers

    New York, NY
    4 days ago

  • Support Engineer

     ...Full-Time Exempt Position Summary Support Engineers are responsible for providing support on Tier 1 and Tier 2 incoming reactive and proactive...  ...hourly clients. Work in a team and communicate effectively. Escalate service or project issues that cannot be completed within... 
    Hourly pay
    Full time
    Temporary work
    Work experience placement
    Work at office
    Remote work
    Flexible hours
    Night shift

    Entech

    Fort Myers, FL
    14 hours ago

  • Support Engineer

     ...Job Title: Support Engineer / Sr. Support Engineer Job Description Job Summary We are seeking a skilled and customer-focused IT Helpdesk Support...  ..., configure, and maintain computer systems and applications. Escalate complex issues to higher-level support teams when necessary.... 
    Full time
    Casual work
    Work at office
    Remote work
    Afternoon shift

    Infinite Computer Solutions

    Campus, IL
    4 days ago

  • Support Engineer II

     ...The Support Engineer II (L2) is a key technical escalation point within our MSP, responsible for resolving intermediate to advanced issues through phone, remote, and on-site support. This role blends deep troubleshooting expertise with proactive systems management and... 
    Work at office
    Remote work
    Shift work
    Night shift

    ZTek Solutions

    Doral, FL
    1 day ago

  • Support Engineer

    $65k - $75k

     ...and more including internationally in Mexico and India. The Support Engineer will provide Tier 2 technical support for broadband, Wi‑Fi, set...  ..., hands‑on troubleshooting experience, and the ability to escalate complex issues to engineering or deployment teams when needed... 
    Full time
    Work at office
    Remote work
    2 days per week

    Stand8 Technology Consulting

    Centennial, CO
    1 day ago

  • Support Engineer

     ...leading organization in the technology and corporate support sector, is seeking a Support Engineer to join their team. As a Support Engineer, you will be...  .... Coordinate with remote IT teams to resolve escalated issues and improve service delivery. Document support... 
    Weekly pay
    Temporary work
    Work at office
    Remote work
    Flexible hours

    Manpower Group Inc.

    Bellevue, WA
    1 day ago

  • Support Engineer

     ..., you’ll be the first line of technical support for our customers. You’ll troubleshoot issues...  .... You’ll work closely with our Solution Engineering and Product teams to elevate issues...  ...unexpected behavior Reproduce, document, and escalate bugs to the Engineering team with clear... 
    Work at office
    Local area
    Remote work
    Home office

    Harmony Inc

    New York, NY
    14 hours ago