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$30 - $31.25 per hour
...Support Engineer - Escalation Management Remote Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are...SuggestedRemote workFlexible hoursShift workNight shiftBlueprint Consulting Services
United States2 days ago$92k - $100k
...Customer Support Escalation Engineer Location: Duluth, GA Department: Service Reports to: Director of Customer Support Type: Full-Time Status: Exempt Schedule: Hybrid 4 days in-office /1 day remote + On-call shift (including evenings...SuggestedFull timeWork at officeRemote workDay shiftAfternoon shiftInnovative Product Achievements LLC
Duluth, GA3 days ago- ...Turnitin, LLC is seeking a Technical Support Representative to work remotely in a full-time capacity. You will manage escalated technical issues and collaborate with engineering teams to enhance the support experience for end users. Your responsibilities will include...SuggestedFull timeRemote work
Turnitin
New York, NY3 days ago $60k - $75k
...Description Location: Salt Lake City, UT / Hybrid Department: Escalations Team Reports To: Frontline Services Tier 2 Escalations... ...of the Role The Escalations Technician handles complex support tickets escalated from the Service Desk team. The role focuses...SuggestedFull timeWork at officeRemote workNight shiftNexus IT
Salt Lake City, UT21 hours ago$120k - $165k
A tech company in San Francisco seeks a Technical Customer Support Associate to resolve complex issues and enhance user experience.... ...Responsibilities include debugging technical issues, collaborating with engineering teams, and maintaining documentation. The role requires 1-2...SuggestedFull timeWork at officeRemote work$50k - $55k
WheelHouse IT is looking for a Support Escalation Engineer in Fort Lauderdale, FL. This role requires a minimum of 2 years of MSP experience and involves providing high-quality technical support. Responsibilities include supporting Microsoft technologies, documenting systems...SuggestedRemote job$500 per month
...join our team as a Tier 2-3 Service Desk Engineer in the Tampa Bay area. Who you are?... ...learning new technologies and a love for IT support. A results-oriented Rockstar... ...administration You’ll record, track, and escalate cases through our ticketing system as well...SuggestedLive inRemote workFlexible hours$15.05 - $23.65 per hour
...a partner company. We are currently looking for a Technical Support Engineer in United States. This role is centered on delivering high... ...collaborate closely with internal engineering and product teams to escalate and resolve advanced issues efficiently. The environment is...SuggestedRemote jobFull timeFlexible hoursjobgether
United States5 days ago$40k - $55k
...we are driven by a shared passion for music and technology. We support over 300 stores nationwide and a growing network of shared... ...software, and conference systems. This role serves as the primary escalation point for Level 1 Technicians and plays a hands-on role in...SuggestedWork at officeLocal areaRemote workRelocationShift workGuitar Center
Kansas City, MO3 days ago$29.33 - $37.5 per hour
...behalf of a partner company. We are currently looking for a Support Engineer in United States. This role offers the opportunity to become... ...timelines Collaborating with engineering teams to escalate, diagnose, and resolve advanced product issues Testing and...SuggestedRemote jobHourly payFull timeShift workjobgether
United States6 days ago$90k - $150k
...Customer Operations / Technical Support Manager Location: Remote, PST time zone Salary range: 90,000 to 150,000 USD annually,... ...region. What You Will Do Serve as the highest technical escalation point within support, driving issues to full resolution....SuggestedRemote workMonday to FridayTeam8
United States4 days ago- ...thrive. Your day at NTT DATA The Security Remote Technical Support Engineer (L3) is an advanced engineering role, responsible for... ...Investigates causes of incidents and seeks resolution. Escalates unresolved incidents and follow up until incident is resolved...SuggestedRemote work
NTT America
United States3 days ago - ...and act across every customer touchpoint—from support conversations to shopping experiences to voice... ...You own the space between our customers and Engineering. As Technical Support Engineer, you take Tier 2+ escalations end-to-end: diagnose, resolve, close. You pull...SuggestedRemote work
Siena AI
United States3 days ago - ...The Technology Department is responsible for the operation and support of all IT systems across the company. The IT Support... ...technology environment. Occasional travel and occasional on‑call escalation support. Technical Skills Previous experience in a level one IT...SuggestedWork at officeLocal areaRemote workFlexible hours
World Wrestling Entertainment
Dallas, TX3 hours ago $15.05 - $23.65 per hour
...a partner company. We are currently looking for a Technical Support Engineer in United States. This role is centered on delivering high... ...closely with internal engineering and product teams to escalate and resolve advanced issues efficiently. The environment is fast...SuggestedRemote workFlexible hoursJobgether
United States2 days ago- ...currently searching for qualified candidates for Technical Support Engineer. Please see the details for the position below. Title... ...issues Collaborating with internal teams to resolve escalated cases Documenting solutions for knowledge sharing Contributing...Casual workRemote workAfternoon shift
Transact Campus Inc
United States2 days ago $60k - $70k
...teamand receive outstanding benefits that support your family- while working for a company... ...we invite you to explore our IT support engineer position. This is a hybridposition that... ...issues have been resolved or further escalated. Perform other duties or special projects...Local areaRemote workHome officeFlexible hoursShift workXantrion
Morgan Hill, CA1 day ago- ...Job Description Summary The Technical Support Engineer drives customer satisfaction through Service Excellence by providing technical... ...This position is the technical resource for service-related escalations regarding the product family. This is a remote role where...Full timeApprenticeshipWork experience placementInternshipWork at officeLocal areaRemote workWork from homeHome officeVisa sponsorshipWork visaRelocation package
GE Healthcare
United States10 days ago - ...Technical Support Engineer Remote fal is the generative media ecosystem powering the next generation of AI products. We build the... ...Manage support tickets by responding within SLA timeframes, escalating complex issues appropriately, and maintaining detailed case...Remote work
fal
United States3 days ago - ...Technical Support Engineer At Vanta At Vanta, our mission is to help businesses earn and prove trust. We believe that security should... ...complex technical issues and serving as the final technical escalation point for our Technical Support Specialists (TSS). You'll collaborate...Work experience placementRemote workFlexible hours
Vanta
United States1 day ago - ...Technical Support Engineer I Remote - Argentina; Remote - Colombia; Remote - Costa Rica; Remote - Mexico Backblaze is the object storage... ...and troubleshooting needs, utilizing call control and de-escalation skills. Manage escalations received from the account...Remote work
Backblaze
United States1 day ago - ...Technical Support Engineer 3 Remote - India At Twilio, we're shaping the future of communications, all from the comfort of our homes... ...specialty areas. Identifies and responds to customer escalations and thoroughly document every customer interaction Responsibilities...Work experience placementLocal areaRemote workWorldwideShift workWeekend work
Twilio
United States6 days ago - ...Technical Support Engineer Influ2 brings your ABM to the contact-level. With Influ2, you can act on contact-level intent, reach specific... ..., bugs, or integration issues. Report issues: Proactively escalate widespread customer issues or product bugs to relevant engineering...Remote workWorldwideFlexible hoursAfternoon shift
Influ2
United States5 days ago - ...Job Title Technical Support Engineer Job Description You will work firsthand with our valued customers to address their complex... ...Provide technical support to customers and partners Handle escalations from the front line and Tier 2 technical support teams...Remote workVisa sponsorshipWork visaFlexible hoursAfternoon shift
Palo Alto Networks
United States5 days ago - ...Technical Support Engineer Symbotic is seeking a Technical Support Engineer to play a hands-on role in ensuring the successful operation... ...structured technical troubleshooting and supporting complex escalations during high-impact operational events. The ideal candidate...Remote workShift workNight shiftWeekend workWeekday work
Venturefizz Product Management Community
United States3 days ago - ...Technical Support Engineer Toronto, Ontario, Canada Narvar is growing! This role requires you to be in office one week per quarter... ...overall success of Narvar. You will also serve as the primary escalation point in resolving complaints and complex issues from high...Work at officeRemote workWorldwide
Narvar
United States3 days ago - ...Technical Support Engineer Kota is reimagining insurance and retirement benefits for the modern workforce. Through our two flagship products... ...corrections, or small code changes) where appropriate, and escalate larger engineering work via Linear with clear context and...Immediate startRemote workWork from homeHome office
Koçta?
United States3 days ago - ...Masabi IT Support Engineer At Masabi, we build the technology that powers some of the world's largest transit systems, and that starts... ...'ll keep things running smoothly, solve problems before they escalate, and make it easy for people to do their best work wherever they...Remote workHome office
Masabi
United States2 days ago - ...Technical Support Leader Position Our clients matter to us. We are looking for someone to reinforce and co-lead the support area,... ...control of the assigned tickets: resolve them in time and form and escalate them when necessary. Support colleagues from any department...Remote work
Everfield
United States2 days ago - ...Support Engineer We're looking for a customer-centric, technically savvy Support Engineer to be the front line of our customer experience... ...Cross-Functionally: Partner closely with R&D and Product to escalate and prioritize bugs, FRs, and UX improvements—acting as the customer...Remote workHome officeFlexible hoursNight shift
Zafran Security
United States1 day ago
