Get new jobs by email

  • MSP Premium Support Engineer Tier 2/3 - Reactive/Escalated Support

    $500 per month

    MSP Premium Support Engineer Tier 2/3 - Reactive/Escalated Support Join predictiveIT as a remote client Tier 2-3 Service Desk Engineer based in the Tampa Bay area. This role focuses on reactive and escalated support for managed service provider clients. Job Description... 
    Suggested
    Live in
    Remote work
    Work from home
    Trial period
    Monday to Friday
    Flexible hours

    predictiveIT

    Tampa, FL
    20 hours ago

  • Remote Technical Support Engineer - Cloud Escalations

    A leading cloud communications provider is searching for a Technical Support Engineer who will assist customers and act as an escalation point for Technical Support issues. The role involves troubleshooting, maintaining customer satisfaction, and working closely with team... 
    Suggested
    Remote job

    Intermedia Intelligent Communications

    California, MO
    20 hours ago

  • Senior Technical Support Engineer - Remote Escalation

     ...technology provider based in the U.S. is seeking a Technical Support Engineer II to provide expert technical support and incident...  ...candidate will exhibit strong troubleshooting skills, lead customer escalations, and collaborate cross-functionally to ensure customer satisfaction... 
    Suggested
    Remote job

    GE HealthCare

    Overland Park, KS
    2 days ago

  • Service Desk Escalation Engineer

     ...up or software throws a tantrum? Join us as a Service Desk Escalation Engineer and be the hero who transforms tech chaos into calm. No capes...  .... Be the On-Site Hero: Provide remote  and in-person support, sometimes saving the day means showing up IRL. Mentor Newbies... 
    Suggested
    Permanent employment
    Work at office
    Remote work
    Shift work

    Executech

    Spokane Valley, WA
    2 days ago

  • Remote IT Support Specialist: AI & SaaS Escalations

    A leading technology organization seeks an IT Support Specialist to join its Escalations team. This fully remote role involves identifying and troubleshooting complex IT issues, particularly related to generative AI tools. The ideal candidate will have a Bachelor's degree... 
    Suggested
    Remote job

    ISACA

    Cambridge, MA
    20 hours ago

  • IT Support Engineer

     ...The Technology Department is responsible for the operation and support of all IT systems across the company. The IT Support...  ...technology environment Occasional travel and occasional on-call escalation support IV. Technical Skills: Previous experience in... 
    Suggested
    Work at office
    Local area
    Remote work
    Flexible hours

    TKO Group Holdings, Inc.

    Atlanta, GA
    2 days ago

  • Technical Support Engineer - SaaS Escalations (Remote)

    A leading field service technology provider is seeking a Technical Support Engineer in Boston, MA. This role involves understanding customer journeys, providing technical support for software products, and engaging with customers for issue resolution. Ideal candidates... 
    Suggested
    Remote job

    Dispatch, Inc.

    Boston, MA
    1 day ago

  • Onsite Support Engineer II

     ...Onsite Support Engineer II Location: South Bend, IN or Fort Wayne, IN Description Ready to work hands-on and make a real impact...  ...come in through our ticketing system or phone queue, often escalating from our Level I team. You'll handle everything from system... 
    Suggested
    Full time
    Local area
    Remote work

    Path Forward

    South Bend, IN
    3 hours agonew

  • Tech Support Engineer I

     ...Job Title : Technical Support Engineer - North America Reports to: Team Leader Technical Support - North America Classification:...  ...position will also function as onsite support during any equipment escalation, within the North American region, as needed.... 
    Suggested
    Temporary work
    Remote work
    Shift work

    EV Group

    Tempe, AZ
    1 day ago

  • Tech Support III, Engineer

     ...Fisher's Technology IT Team is seeking to fill our Tech Support III, Engineer position with a qualified individual who has strong attention...  ...responsible for a wide range of projects, handling technical escalations, and contributing to technical development within our... 
    Suggested
    Full time
    Temporary work
    Work at office
    Flexible hours

    Fisher's Technology

    Garden City, ID
    3 days ago

  • Technical Support Engineer - Agentforce / Data360

    $80.9k - $122.3k

     ...ambitious teammates to join our cutting-edge support team! These positions are for...  ...opportunities are limitless. Our Support Engineer profile is one of the best opportunities...  ...expertly utilizing internal tools and engaging escalation teams while managing time efficiently in... 
    Suggested
    Work experience placement
    Work at office
    Remote work
    Worldwide
    Flexible hours
    3 days per week

    Salesforce.Com Inc

    Seattle, WA
    1 day ago

  • Technical Support Engineer, MI - II

     ...Position Overview The Technical Support Engineer, MI - II (Tier II) handles remote technical support across our product lines for HCUS...  ...documents the troubleshooting of issues and follows the TAC escalation process to move cases to the next level engineer. Engineers... 
    Suggested
    Local area
    Remote work
    Flexible hours
    Night shift
    Weekend work

    FUJIFILM Corporation

    Washington DC
    1 day ago

  • IT Support Engineer (Level III) - MSP

     ...and they are in need of a Level III IT Engineer . A qualified candidate would have both...  ...with sales to provide pre- and post-sales support, including tasks such as discovery...  ...event log to affect repairs. Receive escalated service requests requiring an enhanced response... 
    Suggested
    Local area
    Remote work

    K2 Staffing, LLC

    Yonkers, NY
    2 hours agonew

  • IT Support Engineer

    $66k - $82k

     ...real, meaningful progress. About the Role As an IT Support Engineer (ITSE), you will be responsible for the provisioning and support...  ...including administrative tasks, hands-on support, and escalations that directly relate to the resolution of our customer's daily... 
    Suggested
    Temporary work
    Summer work
    Work at office
    Local area
    Remote work
    Home office
    3 days per week

    WE Communications

    New York, NY
    2 days ago

  • Philips MR Technical Support Engineer

    $94.4k - $141.6k

     ...Job Description Summary The Philips MR Technical Support Engineer (TSE) drives customer satisfaction through Service Excellence by providing...  ...position is the technical resource for all service-related escalations regarding the Philips MR product family and should include... 
    Suggested
    Contract work
    Work at office
    Local area
    Remote work
    Work from home
    Home office
    Visa sponsorship
    Work visa
    Relocation package
    Rotating shift
    Afternoon shift

    GE Healthcare

    Chicago, IL
    4 days ago

  • Technical Support Engineer - Compressors

    $72.8k - $100.1k

     ...Reporting to the Sr. Manager, Compressor Sales, The Technical Support Engineer (Compressors) is responsible for providing remote and on-...  ...tasks like email consultation, product training, and managing escalations. Ensure a positive support experience for internal and... 
    Work at office
    Remote work

    Mitsubishi Electric US

    Suwanee, GA
    1 day ago

  • IT Technical Support Engineer

    $79.4k - $99.3k

     ...insights above and below the surface to support border security, law enforcement, naval...  ...looking for a proactive IT Technical Support Engineer to join our corporate IT team. In this...  ...consistent communication, responsible escalation, and informed hand-offs * Participate... 
    Permanent employment
    Full time
    For contractors
    Work at office
    Local area
    Remote work
    Worldwide
    Visa sponsorship
    Work visa
    Flexible hours

    Saildrone Inc

    Alameda, CA
    1 day ago

  • Philips Vascular Technical Support Engineer 1

    $94.4k - $141.6k

     ...Job Description Summary The Philips Vascular Technical Support Engineer I (TSE I) drives customer satisfaction through Service Excellence...  ...position is the technical resource for all service-related escalations regarding the Philips Vascular product family should include... 
    Local area
    Remote work
    Visa sponsorship
    Work visa
    Relocation package
    Flexible hours
    Rotating shift
    Afternoon shift

    GE Healthcare

    Chicago, IL
    3 days ago

  • IT Ops & Support Engineer

     ...Summary The IT Operations and Support Engineer is a pivotal Tier 3 technical mentor supporting and enhancing customer experience in a...  ...and ensures reliable IT service operations, acts as the main escalation point for complex issues, leads incident response, and maintains... 
    Permanent employment
    Work at office
    Shift work

    Potawatomi Ventures

    Milwaukee, WI
    1 day ago

  • IT Support Engineer

    $170k - $230k

     ...growing group of committed researchers, engineers, policy experts, and business leaders working...  ...without friction. We're seeking an IT Support Engineer who combines deep technical...  ...onboarding, offboarding, reorgs) Handle escalations requiring cross-team coordination... 
    Work at office
    Immediate start
    Remote work
    Visa sponsorship
    Flexible hours
    2 days per week

    Anthropic

    San Francisco, CA
    4 days ago

  • IT Support Engineer - Myerstown, PA

     ...client in Myerstown, PA, has an immediate need to add an IT Support Engineer to the team. Please see below for full details-- Job Notes...  ...ensure compliance with Company and Customer Procedures. • Escalate issues in line with company processes to ensure customer demands... 
    Hourly pay
    Permanent employment
    Contract work
    Immediate start
    Remote work

    Merge IT LLC

    Myerstown, PA
    1 day ago

  • Technical Support Engineer II

     ...what we can achieve. IN A NUTSHELL... The Technical Support Engineer will work as a part of the Parallel Team in providing a full...  ...technical requests submitted via phone, email, or web tickets and escalate as required. Track support tickets via the company's... 
    Work at office
    Remote work
    Flexible hours
    Night shift
    Weekend work

    Live Parallel

    Tampa, FL
    2 hours agonew

  • Tech Support Engineer

     ...Tech Support Engineer Who are we? KNOCK, inc. is a full-experience creative agency driven to cultivate love and loyalty for brands...  ...meeting spaces are maintained, and handling Tier 2 support escalations. You will be regularly sharing Tier 1 helpdesk duties and interfacing... 
    Full time
    Internship
    Work at office
    Remote work
    Shift work

    KNOCK Inc.

    Minneapolis, MN
    3 days ago

  • IT Support Engineer - Indianapolis, IN

     ...client in Indianapolis , IN, has an immediate need for an IT Support Engineer. Please see below for full details- Job Notes: --6+...  ...ensure compliance with Company and Customer Procedures. • Escalate issues in line with company processes to ensure customer... 
    Permanent employment
    Contract work
    Immediate start
    Remote work

    Merge IT LLC

    Indianapolis, IN
    1 day ago

  • Technical Support Engineer

    $28 - $30 per hour

     ...Job Description: Job Description: Technical Support Engineer - Onsite About Packsize Packsize is redefining the way...  ...reliability during Technical Support shifts ~ Excellent de-escalation skills to reduce potential dispatches ~ Self-motivated with... 
    Work experience placement
    Remote work
    Shift work

    Packsize

    Salt Lake City, UT
    4 days ago

  • Technical Support Engineer 3

     ...Responsibilities Position Summary: The Technical Product Support Engineer is a key member of an expert team focused on delivering...  ...expert level hardware support of installation base through escalation process for Onto Innovation tools via remote support or at... 
    Permanent employment
    Work at office
    Remote work

    Onto

    Milpitas, CA
    4 days ago

  • Technical Support Engineer

     ...LTN is hiring a Technical Support Engineer that will be responsible for providing front-line technical troubleshooting to customers utilizing...  ..., complete and document thorough troubleshooting steps, and escalate issues as required. This role will join a 24x7x365... 
    Shift work
    Night shift
    Weekend work
    Afternoon shift

    LTN Global Communications

    Columbia, MD
    1 day ago

  • IT Support Engineer II, OTS

    $60.7k - $106.3k

     ...every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to...  ...About the Role: As an IT Support Engineer II, you will use your technical knowledge...  ...efficient. - Serving as the first point of escalation. - Participating in hiring, training... 
    Casual work
    Local area
    Remote work
    Worldwide
    Flexible hours
    Shift work

    Amazon

    Richmond, TX
    4 days ago

  • IT Support Engineer - Level II - Onsite

     ...happiness, we foster a collaborative and supportive culture that helps our team grow...  ...What You’ll Do As a Level II Support Engineer, you will play a key role in providing advanced...  ...You’ll be responsible for troubleshooting escalated issues, assisting with infrastructure... 
    Work at office
    Remote work

    Universal Connectivity

    West Hartford, CT
    1 day ago

  • IT Support Engineer

    $28 - $43 per hour

     ...owning local IT operations while also providing remote support to employees across other office locations. You'll play...  ...prem environment Partner with remote IT, security, and engineering teams to resolve escalated or systemic issues MUST HAVE ~4-6 years of... 
    Work experience placement
    Work at office
    Local area
    Remote work

    Viant

    Chicago, IL
    2 hours agonew