Get new jobs by email
  • $68k - $80k

     ...business needs first, then designing the right support solutions.    We believe in working together...  ...Opportunity  We're seeking an IT Support Engineer II to serve as our advanced technical specialist and escalation point for complex infrastructure challenges. You... 
    Suggested
    Work at office
    Immediate start
    Work from home
    Flexible hours

    Framework IT

    Chicago, IL
    a month ago
  • A leading Managed Service Provider is seeking an IT Escalation Specialist to resolve complex technical issues and provide top-tier client support. This role involves advanced troubleshooting of hardware and software problems in a collaborative team environment. Candidates... 
    Suggested
    Remote job

    International Computer Sciences Inc

    Annapolis, MD
    11 hours ago
  • $80k - $120k

     ...announcement here . About the Role We’re seeking an IT Support Engineer to own Tier 1 and Tier 2 support during a period of rapid...  ...hands-on role with real ownership: you’ll triage, resolve, and escalate appropriately — while helping us build better systems and processes... 
    Suggested
    Work at office
    Remote work
    3 days per week

    Solace

    Redwood City, CA
    6 days ago
  • £90.85k - £113.76k per year

     ...complex technical problems and helping build trust between customers and engineering, this is the role for you. We’re seeking a motivated Senior Customer Support Engineer (Tier 3), Customer Escalations to join our Escalation Engineering team. You’ll take ownership of... 
    Suggested
    Remote job
    Full time
    Work at office
    Home office
    Flexible hours

    Tailscale

    Remote
    2 days ago
  •  ...We're seeking a motivated Senior Customer Support Engineer (Tier 3), Customer Escalations to join our Escalation Engineering team. You'll take ownership of our most complex, ambiguous customer escalations, solving issues where the root cause is not always obvious. You... 
    Suggested
    Full time

    Tailscale

    Remote
    5 days ago
  • $74k - $105.82k

     ...direction of the Senior Manager Customer Support or other supervisory/management-level...  ...to customers, Cencora staff, and field engineers in order to resolve hardware issues as well...  ...the service center and take after‑hours escalated support calls Create documentation for staff... 
    Suggested
    Full time
    For contractors
    Work at office
    Local area
    Remote work

    AmerisourceBergen Corporation

    Myrtle Point, OR
    4 days ago
  •  ...expert troubleshooting via phone and electronic support, using tools like Wireshark to resolve...  ...deployments as needed to assist the field team. Escalation & Advocacy: Act as the bridge between the customer and our Engineering team, documenting technical bugs and unresolved... 
    Suggested
    Remote work
    Shift work

    Redcom Laboratories

    Victor, NY
    3 days ago
  •  ...General Description The Technical Support Engineer II is responsible for independently providing technical support to Intrepid Control Systems...  .... This role handles more advanced troubleshooting, customer escalations, and technical problem resolution while demonstrating a... 
    Suggested

    Intrepid Control Systems

    Troy, MI
    3 days ago
  •  ...Join to apply for the Bare Metal Support Engineer role at CoreWeave Join to apply for the Bare Metal Support Engineer role at CoreWeave...  ...issues and high-priority incidents, identifying root causes and escalating when necessary. Develop a deep understanding of customer... 
    Suggested
    Permanent employment
    Full time
    Temporary work
    Casual work
    Work at office
    Remote work
    Flexible hours

    CoreWeave

    Livingston, NJ
    3 days ago
  •  ...hear from you. Job Overview The Technical Support Engineerpositionis responsible for...  ...in company service management systems. Escalate complex technical issues to ensure timely...  ...as required. Partner with the electrical engineering team to improve reliability of equipment... 
    Suggested
    Remote work
    Worldwide

    iBehm Consulting

    Milwaukee, WI
    5 days ago
  • $71k - $97.9k

     ...Technical Support Engineer Symbotic is seeking a hands‑on Technical Support Engineer to ensure the successful operation of Symbotic systems...  ...structured technical troubleshooting and supporting complex escalations during high‑impact operational events. The ideal candidate... 
    Suggested
    Remote work
    Shift work
    Night shift
    Weekend work
    Weekday work

    Symbotic

    New York, NY
    1 day ago
  •  ...dedicated individual to join our Technical Support team. This role requires a broad array...  ...for our clients, handling escalated issues from Tier 1, interfacing with our...  ...guidance, training, and mentorship to Tier 1 engineers, sharing troubleshooting techniques and... 
    Suggested
    Remote work

    Integrated IT Group

    Twinsburg, OH
    1 day ago
  •  ...Responsibilities Technical Case Handling & Troubleshooting Act as technical escalation for Customer Centers, Field Service Engineers, distributors/OEMs, and customers; ensure timely support and ownership from intake to closure. Diagnose complex vacuum system issues, including... 
    Suggested
    Apprenticeship
    Remote work

    Atlas Copco Holding GmbH

    Michigan City, IN
    3 days ago
  •  ...This Role We are looking for a customer‑obsessed Technical Support Engineer who thrives at the intersection of customers, production systems...  ...the primary technical owner for complex customer issues and escalations. Investigate and resolve technical problems spanning... 
    Suggested
    Full time
    Temporary work
    Immediate start
    Remote work
    Worldwide
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    Aidoc

    San Francisco, CA
    2 days ago
  • $79.5k - $106k

     ...healthier people through digital solutions to support clinical trials. Celebrating over 25...  ...the Team : The Technical Support Engineer is a technical expert who acts as the primary...  ...is able to resolve most of the items escalated from the previous support teams.... 
    Suggested
    Hourly pay
    Temporary work
    Work experience placement
    Work at office
    Local area
    Remote work
    Flexible hours

    3DS Inc

    Iselin, NJ
    3 days ago
  •  ...Technologies (LinkTechConsulting.com) is currently seeking an IT Support Engineer for an opportunity in Las Vegas, NV. About the Role Link...  ...process-driven, communicates effectively, and knows when to escalate issues appropriately. You should be comfortable bringing... 
    Remote work
    Weekend work

    Link Technologies

    Las Vegas, NV
    1 day ago
  • $85k - $87.3k

     ...AND DUTIES Troubleshoot complex issues and determine if an escalation to engineering is needed. Identify severity/impact of reported issues and...  ...rd party systems. Be on an on-call rotation for after hours support including evenings and weekends. Communicate directly with... 
    Immediate start
    Remote work
    Flexible hours
    Afternoon shift

    Legion

    Redwood City, CA
    4 days ago
  •  ...providing factory-based product and application support for Keysight\'s instruments. Candidates...  ..., and resolve complex product support escalations. Interact directly with customers or...  ...technical support to Field Service Engineers, Remote Engineers, and customer support... 
    Remote work

    Keysight Technologies

    Budd Lake, NJ
    4 days ago
  •  ...Overview Job Title: Audio Visual and Event Management Support Technician Location: Norcross, GA, 30071 Primary Function of Position...  ...and Audio/Visual (AV) Support Technician is the first line of escalation for any issues or questions regarding audio-visual operational... 
    Contract work
    Work experience placement
    Work at office
    Local area
    Remote work
    Weekend work

    eTeam

    Peachtree Corners, GA
    3 days ago
  • $36 - $42 per hour

     ...Indianapolis, IN, US, 46250 Date: Jul 14, 2026 Technical Support Engineer Location: Hybrid - Greater Indianapolis Area (Home office...  ...repairs. Support high-priority customer situations and de-escalate concerns. Manage warranty and non-warranty service requests... 
    Hourly pay
    Remote work
    Home office

    ATS Automation

    Indianapolis, IN
    5 days ago
  • $118k - $137k

     ...combines hands-on systems administration with thoughtful end-user support, helping teammates seamlessly access the tools and systems...  ...responsibility, providing opportunities to take ownership of technical escalations, mentor best practices, and contribute to operational... 
    Work at office
    Local area
    Home office
    Flexible hours

    Intersect

    San Francisco, CA
    2 days ago
  •  ...IT Support Engineer Conyers, GA 30094; Athens, GA 30605; Covington, GA 30014 Overview Position Type Priority Ambulance Category Information...  .... Communicate with clients and/or internal staff to report, escalate and resolve system related or network issues Track and... 
    Remote work

    PRIORITY ONDEMAND

    Athens, GA
    4 days ago
  •  ...IT Support Engineer Helsing is a defense AI company. Our mission is to protect our democracies. We strive for technological leadership...  ...tickets in Jira Service Management independently, with clear escalation of complex cases to the IT engineering team... 
    Work at office
    Local area
    Remote work
    Relocation package

    Helsing

    United States
    1 day ago
  • $75k - $90k

     ...We are looking for an experienced Technical Support Engineer to support and scale our integration platform. In this role, you will handle...  ...diagnostic queries. Gather clear, structured evidence before escalating issues to Services, Product team. Partner closely with... 
    Local area
    Remote work

    DataBlend, inc.

    Fargo, ND
    3 days ago
  •  ...Technical Support Engineer Position Type: Full-Time, Salaried Department: Avancir Location: Birmingham, Alabama - On-Site...  ...working seamlessly with development and QA teams to resolve escalated issues. You are comfortable with support tools, scripting... 
    Full time
    Work experience placement
    Internship
    Immediate start
    Remote work

    Atlas RFID

    Birmingham, AL
    2 days ago
  •  ...Technical Support Engineer Seegrid is the leading provider of Physical AI for material handling. Our solution includes autonomous mobile...  ...with Field Service, Engineering, and Customer Success teams to escalate bugs and drive permanent product resolutions. Continuous... 
    Permanent employment
    Remote work

    G2 Venture Partners

    Pittsburgh, PA
    3 days ago
  •  ...Gravitate It Support Role At Gravitate, we're on a mission to put everyday supply and...  ...cloud, CI/CD, observability, and security engineering, there's real runway here. You're an...  ...IT tickets — triage, resolve, or escalate with clear communication Run employee... 
    Remote work

    Gravitate Energy LLC

    Dallas, TX
    1 day ago
  •  ...As the IT Support Engineer, you will be responsible for handling all elevated incidents and service requests through service management tools...  ...and managing the flow of incoming support requests. You will escalate requests to higher level support teams and experts as needed.... 
    Remote work
    Shift work
    Day shift

    Southeastern Freight Lines

    Lexington, SC
    4 days ago
  • $95k - $115k

     ...what you can bring to the table! About Engineering at Botify: At Botify, our...  ...you. Role Overview The Technical Support Engineer position is key to customer happiness...  ...issues from customers then fix them or escalate them to Engineering, keeping customers informed... 
    Full time
    Summer work
    Work at office
    Remote work
    Flexible hours

    Botify

    New York, NY
    4 days ago
  • $88.4k - $143k

     ...flexibility when it’s needed. This model supports real-time problem-solving, stronger...  ...dynamic and proactive Technical Support Engineer to join our team. In this role, you will...  ...familiar technical challenges and customer escalations. While the Company will consider applicants... 
    Full time
    H1b
    Work at office
    Local area
    Remote work
    Visa sponsorship
    Shift work

    Palo Alto Networks

    Plano, TX
    15 hours ago