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  • Senior Staff Engineer, Escalation Support Engineering

     ...candidate will be an experienced technical support troubleshooter who has spent extensive...  ...with customers, and managing escalations on mission-critical networks/operations....  ...issues/escalations resolutions. The Network Engineer engages with customers to understand their... 
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    Celestica

    Richardson, TX
    3 days ago

  • IT Support Engineer - Tier 2 Escalations Engineer

    $68k - $80k

     ...business needs first, then designing the right support solutions.    We believe in working together...  ...Opportunity  We're seeking an IT Support Engineer II to serve as our advanced technical specialist and escalation point for complex infrastructure challenges. You... 
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    Full time
    Work at office
    Immediate start
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    Framework IT

    Chicago, IL
    a month ago

  • Support Enablement and Escalations Engineer (Cortex Cloud)

    $123.2k - $199.1k

     ...Support Enablement and Escalations Engineer (Cortex Cloud) 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity... 
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    Full time
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    Palo Alto Networks

    Plano, TX
    1 day ago

  • Remote Senior Customer Support Engineer (Tier 3), Customer Escalations

    £90.85k - £113.76k per year

     ...complex technical problems and helping build trust between customers and engineering, this is the role for you. We’re seeking a motivated Senior Customer Support Engineer (Tier 3), Customer Escalations to join our Escalation Engineering team. You’ll take ownership of... 
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    Full time
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    Home office
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    Tailscale

    Remote
    24 days ago

  • Senior Customer Support Engineer (Tier 3), Customer Escalations

     ...We're seeking a motivated Senior Customer Support Engineer (Tier 3), Customer Escalations to join our Escalation Engineering team. You'll take ownership of our most complex, ambiguous customer escalations, solving issues where the root cause is not always obvious. You... 
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    Full time

    Tailscale

    Remote
    8 days ago

  • Senior Customer Support Engineer (Tier 3), Customer Escalations

     ...We're seeking a motivated Senior Customer Support Engineer (Tier 3), Customer Escalations to join our Escalation Engineering team. You'll take ownership of our most complex, ambiguous customer escalations, solving issues where the root cause is not always obvious. You... 
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    Full time

    Tailscale

    Remote
    27 days ago

  • Remote IT Escalation Specialist — Advanced Tech Support

    A leading Managed Service Provider is seeking an IT Escalation Specialist to resolve complex technical issues and provide top-tier client support. This role involves advanced troubleshooting of hardware and software problems in a collaborative team environment. Candidates... 
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    Remote job

    International Computer Sciences Inc

    Annapolis, MD
    2 days ago

  • Technical Support Engineering Manager - SmartPay

     ...can’t do it without you.Jack Henry is seeking a Technical Support Engineering Manager to join the Professional Services SmartPay group within...  ...manager, a team player, and be able to keep up with all escalations while meeting business service-level agreements. This is not... 
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    Full time
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    Local area
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    Jack Henry & Associates

    Allen, TX
    17 hours ago

  • IT Support Engineer

     ...around 1,000 passionate employees and is supported by world-renowned investors including...  ...efficient ticketing system, triage and escalations.Employee hardware and device management...  ...procurement and systems & integrations (engineering).Full compliance with legal and... 
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    Full time
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    Local area
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    DeepL

    Austin, TX
    2 days ago

  • Tech Support Engineer

    $82.4k - $137.3k

     ...attainment and/or training.Position: Tech Support EngineerLocation: Lake Forest,...  ...HybridResponsibilities:As a CoE Support Engineer, your role will be to:Ensure the reliability...  ...global R&D Solution team to manage issue escalations.Develop and recommend corrective measures... 
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    Full time
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    Local area
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    Worldwide
    Flexible hours

    Aveva Group

    Lake Forest, CA
    17 hours ago

  • Support Engineer I

    Job Title: Support Engineer IDepartment: Operations EngineeringReports To: IT Support ManagerRevision Date: 08/07/2026FLSA: ExemptLocation...  ...provide advanced technical support to end-users, resolve escalated help desk issues, and work closely with teams to ensure smooth... 
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    Remote work

    Comtech Telecommunications Corp.

    Seattle, WA
    1 day ago

  • IT Services Senior Engineer & Support Escalation

    $70k - $90k

     ...Description Job Description Acumen Managed IT Services in Richmond Heights, MO is looking to hire a full-time Senior Engineer and Level 3 Escalation Support to work on a team providing innovative solutions and exceptional technology support to clients and maintaining... 
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    Full time
    Temporary work
    Monday to Friday
    Flexible hours

    Acumen Consulting

    Saint Louis, MO
    5 days ago

  • IT End User Support Client Engineering Manager

     .... VIAVI employees are passionate about supporting customer success and we welcome people...  ...experienced IT End User Support Client Engineering Manager to lead the day-to-day delivery...  ...resolution of incidents, service requests, and escalations in alignment with service expectations.... 
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    Full time
    Work from home
    Relocation
    Home office

    Viavi

    Colorado Springs, CO
    4 days ago

  • Technical Support Engineer

     ...Provide fast, structured, high-quality technical support to reduce equipment downtime and improve customer satisfaction. Serve as technical escalation for complex mechanical and electrical cases, supporting Field Service Engineers, Customer Centers, and distributors with... 
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    Apprenticeship
    Remote work

    Vacuum Technique LLC

    Michigan City, IN
    3 days ago

  • IT Support Engineer

     ...landscape, ready for whatever comes next.. IT Support Specialist - End User Computing Location:...  ...with infrastructure, security, endpoint engineering, network, facilities, and vendor teams to resolve escalated or cross-functional issues. ~ Maintain... 
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    Local area
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    Afternoon shift
    Early shift

    Aven Hospitality

    Fort Worth, TX
    1 day ago

  • Technical Support Engineer

     ...Morrison Drive, Suite 402 Business Position Summary The Technical Support Engineer will play an integral role in delivering and maintaining...  ...composed of approximately 40% business support with escalations from the Service Desk, 50% engineer and administration in various... 
    Full time
    Work experience placement
    Work at office

    BSFR Property Management LLC

    Charleston, SC
    4 days ago

  • Technical Support Engineer I

    $50k - $60k

     ...Location: Eden Prairie, MN Job ID: 50025 Job Summary The Technical Support Engineer is responsible for delivering high-quality technical support...  ...in Salesforce, ensures SLA compliance, supports effective escalation and handoff to Engineering, and participates in after-hours... 
    Remote work
    Worldwide
    Relocation
    Flexible hours

    ASSA ABLOY Sicherheitstechnik GmbH

    Eden Prairie, MN
    8 hours agonew

  • Technical Support Engineer

     ...This Role We are looking for a customer‑obsessed Technical Support Engineer who thrives at the intersection of customers, production systems...  ...the primary technical owner for complex customer issues and escalations. Investigate and resolve technical problems spanning... 
    Full time
    Temporary work
    Immediate start
    Remote work
    Worldwide
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    Aidoc

    Kansas City, KS
    1 day ago

  • Technical Support Engineer

     ...The Technical Support Engineer will be responsible for troubleshooting and developing technical solutions related to Lancope’s product solutions...  ...Lancope’s product line and associated technologies. Manage escalations and issues with customers and internal resources.... 
    Work experience placement
    Remote work

    Lancope

    Alpharetta, GA
    1 day ago

  • Technical Support Engineer

    $36 - $42 per hour

     ...up to 40%. Hourly Rate Range: $36.00 - $42.00. The Technical Support Engineer is the liaison for Comecer Inc. customers to the Comecer Service...  ...repairs. Support high-priority customer situations and de-escalate concerns. Manage warranty and non-warranty service requests with... 
    Hourly pay
    Remote work
    Home office

    Comecer

    Indianapolis, IN
    1 day ago

  • Technical Support Engineer I

    $50k - $60k

     ...Technical Support Engineer I An Amazing Career Opportunity for a Support Engineer l!! Location: Eden Prairie, MN Job ID: 50025 The Technical...  ...in Salesforce, ensures SLA compliance, supports effective escalation and handoff to Engineering, and participates in after-hours... 
    Remote work
    Worldwide
    Relocation
    Flexible hours

    Assa Abloy Group

    Eden Prairie, MN
    3 days ago

  • Technical Support Engineer - MPLS-TP

    $75k - $105k

     ...Technical Support Engineer – MPLS-TP Date: Mar 3, 2026 Location: US Company: Belden Inc Belong. Believe. Be You. Belden. Propel your career...  ...support to company and customers networks Responding to escalated customer support issues Analyze customer issues, and provide... 
    Temporary work
    Remote work

    Belden

    Carmel, IN
    3 days ago

  • IT Support Engineer II

    $60k - $75k

     ...sustainability when manufacturing our products. Position: IT Support Engineer II Reports To: Senior IT Infrastructure Systems Manager...  ...support across multiple locations. You'll serve as the escalation point for complex technical issues while providing direct onsite... 
    Apprenticeship
    Local area
    Remote work
    Worldwide
    Flexible hours

    KSB SE and Co KGaA

    Richmond, VA
    4 days ago

  • Technical Support Engineer II

    $74k - $105.82k

     ...direction of the Senior Manager Customer Support or other supervisory/management-level...  ...to customers, Cencora staff, and field engineers in order to resolve hardware issues as well...  ...the service center and take after‑hours escalated support calls Create documentation for staff... 
    Full time
    For contractors
    Work at office
    Local area
    Remote work

    AmerisourceBergen Corporation

    Myrtle Point, OR
    1 day ago

  • Technical Support Engineer IV

    $44.19 - $57.19 per hour

     ...Position Overview : As a member of our Technical Support Team, the Technical Support Engineer IV (TSE IV) plays a critical role in ensuring the optimal...  ...within geographic region as needed Serve as an escalation point between Tech Support and Fleet Ops and... 
    Work experience placement
    Work at office
    Immediate start
    Remote work
    Flexible hours
    Night shift

    BRAIN CORP

    San Diego, CA
    1 day ago

  • Technical Support Engineer

    $95k - $115k

     ...what you can bring to the table! About Engineering at Botify: At Botify, our...  ...you. Role Overview The Technical Support Engineer position is key to customer happiness...  ...issues from customers then fix them or escalate them to Engineering, keeping customers informed... 
    Full time
    Summer work
    Work at office
    Remote work
    Flexible hours

    Botify

    New York, NY
    1 day ago

  • IT Support Engineer

     ...IT Support Engineer A fantastic opportunity has become available for an IT Support Engineer to join Caristo Diagnostics rapidly growing...  ..., user accounts, access permissions and productivity tools, escalating where appropriate. Infrastructure Monitoring and Support... 
    Work at office
    Remote work

    Caristo Diagnostics

    Stamford, CT
    1 day ago

  • Technical Support Engineer

     ...companies, bringing together early-stage engineers, product builders, and business athletes...  ...way at all. The Role As a Technical Support Engineer, you will serve as the technical...  ...this role, you will act as the primary escalation point for complex connectivity challenges... 
    Work at office
    Remote work
    Work from home
    Home office

    Gigs

    Berlin, NH
    17 hours ago

  • Technical Support Engineer

    $75k - $90k

     ...We are looking for an experienced Technical Support Engineer to support and scale our integration platform. In this role, you will handle...  ...diagnostic queries. Gather clear, structured evidence before escalating issues to Services, Product team. Partner closely with... 
    Local area
    Remote work

    DataBlend, inc.

    Fargo, ND
    17 hours ago

  • Technical Support Engineer

     ...Technical Support Engineer Location: WFH USA Washington Redmond Salary: ***k Rate: ***/hr The pay range for this role is ***K Max per...  ...support for clinical applications, resolving complex issues escalated from 1st line support. Diagnose and troubleshoot application... 
    Remote work
    Work from home

    Yantran LLC

    United States
    17 hours ago