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$60k - $70k
...Support Engineer L2 – MSP Escalations Location: Tampa, FL Work Arrangement: Primarily remote, with occasional visits to local schools Salary: $60,000–$70,000, with flexibility for an exceptional candidate Employment Type: Full-time About the Opportunity...SuggestedFull timeLocal areaRemote workBowman Williams
Tampa, FL3 days ago$123.2k - $199.1k
...Support Enablement and Escalations Engineer (Cortex Cloud) 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity...SuggestedFull timeRemote workPalo Alto Networks
Plano, TX2 days ago- Intrinsicamerica is seeking a Level 2 Engineer for our Service Desk to provide escalated remote support to customers. You’ll troubleshoot macOS, Windows, M365, and Google Workspace, acting as a crucial escalation point and keeping ticket documentation up to date. You will...SuggestedRemote work
- EOS is seeking a Technical Support Engineer for Metals to remotely assist and train Field Service Engineers. You will resolve technical issues, document actions, and escalate where necessary while collaborating with global teams. Ideal candidates have 2-3 years in industrial...SuggestedRemote job
- ...candidate will be an experienced technical support troubleshooter who has spent extensive... ...with customers, and managing escalations on mission-critical networks/operations.... ...escalations resolutions. The Network Engineer engages with customers to understand their...SuggestedWork at officeRemote work
- ...Image Tech in Wixom, MI is seeking a Level II Network Support Technician to handle escalated desktop issues and manage multi-vendor networks. This full-time role requires self-motivation and ownership of complex technical problems. You’ll work with routers, switches...SuggestedFull timeRemote work
Image Business Solutions
United States6 days ago - ...KSB US in Richmond, VA is seeking a Level 2 IT Support Engineer to join our modern IT infrastructure team supporting North American operations. You will act as the escalation point for complex issues and provide on-site support across manufacturing facilities, offices,...SuggestedRemote work
KSB US
Richmond, VA4 days ago - ...TensorWave is looking for a Tier 2 IT Support Engineer to join our growing team. You will resolve escalated technical issues and administer the systems, devices, and applications that keep our employees productive and secure, reporting to the Head of IT across offices,...SuggestedRemote work
TensorWave Inc.
Las Vegas, NV5 days ago $32.5 - $55.25 per hour
...Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the... ...in strategic beta and sustaining escalation efforts; analyze data from multiple sources...SuggestedHourly payMinimum wageWork experience placementLocal areaRemote workFlexible hoursKLA
Arizona3 days ago- ...an Arizona-based MSP, seeks a Tier 3 Service Desk Technician to escalate complex issues and lead client onboarding and projects. You... ...to service management practices while providing direct end-user support as needed. You will engage with clients across on-site and remote...SuggestedRemote work
Industriasa
Phoenix, AZ3 days ago $70k - $85k
...Service Desk Team Lead/ Escalation Engineer - MSP Location: Rockville, MD Work arrangement: In the office on Tuesdays; remote or at client... ...standards and SLAs. Provide remote and on-site technical support for users, workstations, mobile devices, printers, and...SuggestedFull timeCasual workWork at officeRemote workBowman Williams
Rockville, MD3 days ago- ...Interface.ai is hiring for an Advanced Technical Support role in a remote-first setup. You will own escalated cases end-to-end, debug across AI flows, APIs, and... ...bases, and coordinate incident response with engineering and customers to ensure timely resolutions and auditable...SuggestedRemote work
Interface
United States5 days ago - ...Ware Malcomb in Irvine, CA is seeking an IT Support Specialist II to support end users in local and regional offices, handling onsite and remote tickets and serving as a mid-level escalation point. The role emphasizes troubleshooting, SLA adherence, clear communication...SuggestedCasual workLocal areaRemote work
Ware Malcomb
Irvine, CA5 days ago $70k - $90k
...Acumen Managed IT Services in Richmond Heights, MO is looking to hire a full-time Senior Engineer and Level 3 Escalation Support to work on a team providing innovative solutions and exceptional technology support to clients and maintaining their network systems. Do you...SuggestedFull timeTemporary workMonday to FridayFlexible hoursAcumen Consulting
Richmond Heights, MO5 days ago- OneImaging is expanding its internal IT helpdesk to support a growing organization of about 300 employees. We seek a Tier 2 IT Support Operations Specialist to own escalated tickets, perform root-cause analysis, and manage identity and access systems. You will mentor the...SuggestedRemote work
- Bowman Williams seeks a hands-on Service Desk Team Lead / Escalation Engineer within an MSP setting. You will act as the primary escalation point for Tier 1 and 2 technicians, resolve advanced issues, and mentor staff to improve service delivery. Hybrid work model with...Remote jobWork at office
- ...IT Field Engineer – Projects & Escalations (L2/L3) Monmouth Cyber – Managed Service Provider Monmouth Cyber is a fast‑growing Managed Service Provider delivering best‑in‑class IT support, cybersecurity, and cloud solutions to businesses of all sizes. We partner closely...Permanent employmentFull timeRemote work
Monmouth Cyber
Shrewsbury, NJ5 days ago $108k - $162k
...Job Description Summary The Technical Support Engineer 2 (TSE II) drives customer satisfaction through Service Excellence by providing... ...system performance issues. The position serves as a primary escalation point for service-related issues involving Digital CMU software...Full timeRemote workHome officeVisa sponsorshipWork visaRelocation packageWeekend work$75k - $85k
...Department is IT Support Reports to VP of IT Support and Integrations FLSA Status... ...Objective and Purpose: The IT Support Engineer provides advanced technical support and... ...and is responsible for resolving escalated issues, configuring systems, and supporting...Full timeTemporary workWork at officeRemote workRelocationFlexible hoursWeekend work- ...applications and next steps. Our partner is looking for a Technical Support Engineer 2 based in the United States. As a Technical Support... ...by investigating and resolving complex customer issues escalated from first-line support teams. You will leverage your technical...Full timeContract workRemote workFlexible hours
- ...SAIL About the Role We're hiring our first Technical Support Engineer to own customer issues end to end and build Cogent's support... ...loop with the customer. What You'll Do Own technical escalations end to end, from triage and reproduction through resolution,...Full time
$65k - $75k
...spans 30+ media brands and 50+ newsletters, supported by a global team across the United... ...The opportunity The IT Support Engineer will play a key role in delivering reliable... ...decisions, communicate risks and know when escalation is appropriate. ~ Excellent verbal and...Full timeTemporary workInternshipWork at officeLocal areaRemote workFlexible hours$26.95 - $40.45 per hour
...General Summary: Provide technical support and maintain all electronic measurement... ...and test equipment (M&TE), for engineering and manufacturing areas. Support M&TE software... ...management. • Monitor equipment status and escalation of overdue calibration or maintenance...Work experience placementWork from homeRelocationQualcomm
San Diego, CA3 days ago- ...effectively. About the Role: We are seeking a Technical Support Engineer to support our world-class packet microwave and millimeter-... ...Collaborate with internal engineering and R&D teams on escalations and product improvement to resolve complex technical...Full timeWork experience placementWork at officeFlexible hoursShift work
$96k - $132k
...global leader in materials science and engineering solutions that are at the foundation of... .../ Mobile,UT-001 You’ll benefit from a supportive work culture that encourages you to learn... ...support FSO repair activities through escalation closure. Responsible for technical escalations...Full timeRemote workRelocation$90k - $120k
...expertise from diverse backgrounds and industries. Technical Support Engineer Remote (Americas) At Yugabyte , we are on a... ...customer issues and document the steps for others to replicate Escalate to engineering when warranted, with enough evidence that they...Full timeLocal areaImmediate startRemote workWorldwideMonday to FridayShift workNight shiftWeekend work$95k - $115k
...About this Job You’ll be joining the Engineering team responsible for delivering PacerPro’... ...insights for our clients. As a Technical Support Engineer, you’re the technical bridge... ...and documents, find the cause, and escalate to engineering with clear context #...Full time$85k - $120k
...IT Support Engineer The Role Stability AI is seeking an IT Support Engineer to provide responsive, reliable technical support across... ...Resolve technical issues independently and escalate complex security or infrastructure matters when needed Support...Full timeRemote work- ...Technical Support Engineer This role has been created to support our products mainly within the United States and Latin America but will... ...resolutions cannot be made without further observations then escalate the issue accordingly to development / engineering / product...Full timeLocal areaRemote workFlexible hours
- ...individuals from all walks of life, and to support them in bringing their authentic selves to... ...Position Overview The Technical Support Engineer 2 is responsible for troubleshooting and resolving technical issues escalated by the Tier 1 team. In this role you will...Full timeContract workWork experience placementFlexible hours
