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- A leading Managed Service Provider is seeking an IT Escalation Specialist to resolve complex technical issues and provide top-tier client support. This role involves advanced troubleshooting of hardware and software problems in a collaborative team environment. Candidates...SuggestedRemote work
International Computer Sciences Inc
Maryland4 days ago $500 per month
...join our team as a Tier 2-3 Service Desk Engineer in the Tampa Bay area. Who you are?... ...learning new technologies and a love for IT support. A results-oriented Rockstar... ...administration You’ll record, track, and escalate cases through our ticketing system as well...SuggestedLive inRemote workFlexible hours- ...pharmaceutical and agriculture. We are looking to add a Technical Support Engineer for our Cincinnati,OH location. Functions include but are... ...database and follow up on open tickets on a timely basis. Escalate problems to 2nd tier support when required. Provide remote...SuggestedRemote work
PTS Professional Technical Services, Inc.
Fairfield, OHa month ago $50k - $55k
WheelHouse IT is looking for a Support Escalation Engineer in Fort Lauderdale, FL. This role requires a minimum of 2 years of MSP experience and involves providing high-quality technical support. Responsibilities include supporting Microsoft technologies, documenting systems...SuggestedRemote job$120k - $165k
A tech company in San Francisco seeks a Technical Customer Support Associate to resolve complex issues and enhance user experience.... ...Responsibilities include debugging technical issues, collaborating with engineering teams, and maintaining documentation. The role requires 1-2...SuggestedFull timeWork at officeRemote work- ...a partner company. We are currently looking for a Technical Support Engineer in Germany. This is an exciting opportunity to join a fast... ...teams, and internal engineering groups to troubleshoot escalations, analyze system behavior, and improve product usability. The...SuggestedRemote jobFull timeFlexible hours
jobgether
Germany6 days ago - ...a partner company. We are currently looking for a Technical Support Engineer in India. This role is part of a global, remote-first support... ...with engineering and product teams to report bugs, escalate issues, and improve product functionality. Create and track...SuggestedRemote jobFull timeFlexible hours
jobgether
India6 days ago - ...behalf of a partner company. We are currently looking for a Support Engineer, VIP in Brazil. Join a globally distributed engineering and... ...and open-source-driven environment, you will serve as a key escalation point for advanced support issues while helping customers...SuggestedRemote jobFull timeLocal areaShift workAfternoon shift
jobgether
Brazil5 days ago - .... ~ Strong Team Culture – Work in a supportive, innovative, and team-focused environment... ...PURPOSE OF POSITION Technical support engineer (TSE) provides technical support and... ...customers and dealers. Ensuring that the escalation process is followed and analyzed as...SuggestedLocal areaRemote work
Cemen Tech
Indianola, IA6 days ago - ...Salesforce, etc. We are a small team of engineers wrangling problems from context to search... ...our customers. THE ROLE Most "support" roles end at "i filed a ticket for engineering... ...for the right priority, and don't escalate things you can fix yourself. - jump into...SuggestedRemote jobFull time
Composio
Remote15 hours ago - ...orchestration, Mirantis empowers platform engineering teams to deliver composable, production... ...role. The Openstack Technical Support Engineer is responsible for solving complex... ...with customers, and take ownership of escalations from initial detection through full...SuggestedRemote jobFull timeFor contractorsMonday to FridayShift work
Mirantis
Remote15 hours ago - IT Field Engineer - Projects & Escalations (L2/L3) Monmouth Cyber - Managed Service Provider Monmouth Cyber is a fast‑growing Managed Service Provider delivering best‑in‑class IT support, cybersecurity, and cloud solutions to businesses of all sizes. We partner closely...SuggestedPermanent employmentFull timeRemote work
- A technology solutions provider is seeking a remote Systems Administrator to troubleshoot escalated issues with client equipment and applications. This role involves coordinating critical client communications and documenting solutions while mentoring technicians. Candidates...SuggestedRemote work
The Reynolds and Reynolds Company
Charlotte, NC4 days ago - A leading support solutions provider is seeking a Technical Support Specialist in Vancouver, WA. This role involves providing advanced... ...options available. Expect to assist with technical documentation and escalate issues as needed, while ensuring effective service quality. #J-...SuggestedRemote work
$90k - $130k
...built software with world-class service and support. From end-to-end expertise and problem... .... Stelo System Administrator/Support Engineer We are looking for a hands‑on Senior SysAdmin... ...with internal engineering teams to escalate product defects, reproduce issues, and validate...SuggestedFull timeWork experience placementRemote workWork from homeStelo, a StarQuest Company
San Francisco, CA4 days ago$151k - $176k
...Technical Support Engineering Manager Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs... ...communication skills. ~ Demonstrated ability to manage incidents, escalations, and cross-functional collaboration. ~ Strong operational...Work at officeHome officeMerge LLC
New York, NY1 day ago$140k - $160k
...Technical Support Engineering Manager Come join the company reinventing data security, empowering businesses to realize the full potential... ...and enterprise integrations. Serve as the highest-level escalation point for complex technical cases. Drive root-cause...Temporary workWork experience placementWork at officeRemote workCyera
Saint Louis, MO1 day ago- ...successfully provide network integration, support services, products solutions, and... ...possible. We're seeking an IT Support Engineer to provide hands-on technical support for... ...and maintenance Document issues and escalate when needed Perform other job-related...Temporary workRemote workFlexible hours
Custom Computer Specialists
Cleveland, OH4 days ago - ...level client in Greer, SC, has an immediate need to add an IT Support Engineer to the team. Please see below for full details-- Job Notes... ...ensure compliance with Company and Customer Procedures. • Escalate issues in line with company processes to ensure customer demands...Hourly payPermanent employmentContract workImmediate startRemote work
Merge IT LLC
Greer, SC3 days ago - ...MSP IT Support Engineer Full-Time Employment Monday-Friday, 8am-5pm Mostly remote, occasional on-site Must live in the Cleveland... ...Resolve Level 1 and Level 2 support tickets Escalate Level 3 tickets to senior engineers Ensure satisfaction through...Full timeLive inWork at officeRemote workWork from homeMonday to Friday
Riverside Recruiting
Lakewood, OH1 day ago $60k - $70k
...Technical Support Engineer Nomis Solutions is seeking a Technical Support Engineer to serve as the frontline technical expert and trusted... ...proactive status updates in alignment with SLA commitments, escalating to management when appropriate to ensure awareness and...Remote workFlexible hoursNOMIS SOLUTIONS
United States1 day ago$20 - $27 per hour
...Tech Support Engineer Eastvale, CA Temporary $20.00 - $27.00/hr Onsite This is a contract to hire position, W2 only, up to 27/hour... ...the callers on field incidents, highlight critical issues and escalate to RD/FAE & management for solution. Attend regular team meetings...Contract workTemporary workWork at officeRemote workOverseasNight shiftAfternoon shiftLedgent Technology
Eastvale, CA1 day ago- ...Provide fast, structured, high-quality technical support to reduce equipment downtime and improve customer satisfaction. Serve as technical escalation for complex mechanical and electrical cases, supporting Field Service Engineers, Customer Centers, and distributors with...ApprenticeshipRemote work
Atlas Copco Group
Charlotte, NC1 day ago - ...The IT Support Engineer (ITSE) serves as the final technical escalation point within the Help Desk team. ITSEs provide advanced infrastructure and systems support for Mainstay clients while acting as technical leaders within the team. This role requires strong troubleshooting...Hourly payFull timeWork at officeRemote workWork from homeFlexible hours
Mainstay Technologies
Manchester, NH1 day ago $28 - $29 per hour
...Job Title: IT Support Engineer Location: San Francisco, CA Client - Scale AI Location - San Francisco, CA (fully onsite)... ...equipment. • Promote best practices as established by IT and escalate inquiries as necessary to the IT Systems and Infrastructure team...Work at officeRemote workNetpace
San Francisco, CA2 days ago- ...IT services from desktop & application support to basic administrative duties for servers... ...based on generated reports. Escalate tickets to internal departments and clients... .... Work with customer's primary field engineer to perform work on an as needed basis....Full timeRemote workWeekend work
Heartland Business Systems Inc
Little Chute, WI1 day ago $36 - $42 per hour
...40% Hourly Rate Range: $36.00 - $42.00 The Technical Support Engineer is the liaison for Comecer Inc. customers to the Comecer Service... ...repairs. Support high-priority customer situations and de-escalate concerns. Manage warranty and non-warranty service...Hourly payRemote workHome officeATS Automation Tooling Systems
Indianapolis, IN1 day ago$86.9k - $125.3k
...Technical Support FortiNAC Tac Team Member Job Summary As a member of the FortiNAC TAC team, you will help troubleshoot complex... ..., and document product bugs or usability issues, and escalate to Engineering as needed. Participate in the weekend/holiday on-call rotation...Full timeWork experience placementRemote workWeekend workEdelman
Sunnyvale, CA15 hours ago$86k - $192k
...group you'll be a part of The Customer Support Business Group focuses on enabling our... ...will be part of the Lam CSBG, as an IT engineer of the Fab Integrated Technology Services... ...processes and procedures Act as top-tier escalation for complex issues, lead RCA and long-...Work experience placementLocal areaRemote workFlexible hours2 days per week3 days per week1 day per weekLam Research
Fremont, CA15 hours ago$75k - $85k
...pay range $75,000.00/yr - $85,000.00/yr Engineer Solutions that Empower Students Are you... ...education? MasteryPrep is seeking a Technical Support Engineer to provide high-quality support... ...Serve as the primary point of escalation for customers issues, addressing their technical...Full timeRemote workFlexible hoursMasteryPrep
Boston, MA4 days ago
