Get new jobs by email
$68k - $80k
...business needs first, then designing the right support solutions. We believe in working together... ...Opportunity We're seeking an IT Support Engineer II to serve as our advanced technical specialist and escalation point for complex infrastructure challenges. You...SuggestedFull timeWork at officeImmediate startWork from homeFlexible hours- ...candidate will be an experienced technical support troubleshooter who has spent extensive... ...with customers, and managing escalations on mission-critical networks/operations.... ...issues/escalations resolutions. The Network Engineer engages with customers to understand their...SuggestedWork at officeRemote work
£90.85k - £113.76k per year
...complex technical problems and helping build trust between customers and engineering, this is the role for you. We’re seeking a motivated Senior Customer Support Engineer (Tier 3), Customer Escalations to join our Escalation Engineering team. You’ll take ownership of...SuggestedFull timeWork at officeRemote workHome officeFlexible hours- ...We're seeking a motivated Senior Customer Support Engineer (Tier 3), Customer Escalations to join our Escalation Engineering team. You'll take ownership of our most complex, ambiguous customer escalations, solving issues where the root cause is not always obvious. You...SuggestedFull time
$123.2k - $199.1k
...Support Enablement and Escalations Engineer (Cortex Cloud) 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity...SuggestedFull timeRemote work- ...We're seeking a motivated Senior Customer Support Engineer (Tier 3), Customer Escalations to join our Escalation Engineering team. You'll take ownership of our most complex, ambiguous customer escalations, solving issues where the root cause is not always obvious. You...SuggestedFull time
$70k - $90k
...Description Job Description Acumen Managed IT Services in Richmond Heights, MO is looking to hire a full-time Senior Engineer and Level 3 Escalation Support to work on a team providing innovative solutions and exceptional technology support to clients and maintaining...SuggestedFull timeTemporary workMonday to FridayFlexible hours- A leading Managed Service Provider is seeking an IT Escalation Specialist to resolve complex technical issues and provide top-tier client support. This role involves advanced troubleshooting of hardware and software problems in a collaborative team environment. Candidates...SuggestedRemote job
- ...can’t do it without you.Jack Henry is seeking a Technical Support Engineering Manager to join the Professional Services SmartPay group within... ...manager, a team player, and be able to keep up with all escalations while meeting business service-level agreements. This is not...SuggestedFull timeWork at officeLocal areaRemote work
- ...around 1,000 passionate employees and is supported by world-renowned investors including... ...efficient ticketing system, triage and escalations.Employee hardware and device management... ...procurement and systems & integrations (engineering).Full compliance with legal and...SuggestedFull timeWork at officeLocal areaRemote workWork from homeFlexible hours
$82.4k - $137.3k
...attainment and/or training.Position: Tech Support EngineerLocation: Lake Forest,... ...HybridResponsibilities:As a CoE Support Engineer, your role will be to:Ensure the reliability... ...global R&D Solution team to manage issue escalations.Develop and recommend corrective measures...SuggestedFull timeWork at officeLocal areaRemote workWorldwideFlexible hours- Job Title: Support Engineer IDepartment: Operations EngineeringReports To: IT Support ManagerRevision Date: 08/07/2026FLSA: ExemptLocation... ...provide advanced technical support to end-users, resolve escalated help desk issues, and work closely with teams to ensure smooth...SuggestedRemote work
- .... VIAVI employees are passionate about supporting customer success and we welcome people... ...experienced IT End User Support Client Engineering Manager to lead the day-to-day delivery... ...resolution of incidents, service requests, and escalations in alignment with service expectations....SuggestedFull timeWork from homeRelocationHome office
- ...Provide fast, structured, high-quality technical support to reduce equipment downtime and improve customer satisfaction. Serve as technical escalation for complex mechanical and electrical cases, supporting Field Service Engineers, Customer Centers, and distributors with...SuggestedApprenticeshipRemote work
Vacuum Technique LLC
Michigan City, IN4 days ago - ...landscape, ready for whatever comes next.. IT Support Specialist - End User Computing Location:... ...with infrastructure, security, endpoint engineering, network, facilities, and vendor teams to resolve escalated or cross-functional issues. ~ Maintain...SuggestedWork at officeLocal areaRemote workFlexible hoursAfternoon shiftEarly shift
Aven Hospitality
Fort Worth, TX2 days ago - ...Morrison Drive, Suite 402 Business Position Summary The Technical Support Engineer will play an integral role in delivering and maintaining... ...composed of approximately 40% business support with escalations from the Service Desk, 50% engineer and administration in various...Full timeWork experience placementWork at office
BSFR Property Management LLC
Charleston, SC5 days ago $50k - $60k
...Location: Eden Prairie, MN Job ID: 50025 Job Summary The Technical Support Engineer is responsible for delivering high-quality technical support... ...in Salesforce, ensures SLA compliance, supports effective escalation and handoff to Engineering, and participates in after-hours...Remote workWorldwideRelocationFlexible hoursASSA ABLOY Sicherheitstechnik GmbH
Eden Prairie, MN17 hours ago- ...This Role We are looking for a customer‑obsessed Technical Support Engineer who thrives at the intersection of customers, production systems... ...the primary technical owner for complex customer issues and escalations. Investigate and resolve technical problems spanning...Full timeTemporary workImmediate startRemote workWorldwideFlexible hoursShift workWeekend workAfternoon shift
Aidoc
Kansas City, KS2 days ago - ...The Technical Support Engineer will be responsible for troubleshooting and developing technical solutions related to Lancope’s product solutions... ...Lancope’s product line and associated technologies. Manage escalations and issues with customers and internal resources....Work experience placementRemote work
Lancope
Alpharetta, GA2 days ago $36 - $42 per hour
...up to 40%. Hourly Rate Range: $36.00 - $42.00. The Technical Support Engineer is the liaison for Comecer Inc. customers to the Comecer Service... ...repairs. Support high-priority customer situations and de-escalate concerns. Manage warranty and non-warranty service requests with...Hourly payRemote workHome officeComecer
Indianapolis, IN2 days ago$50k - $60k
...Technical Support Engineer I An Amazing Career Opportunity for a Support Engineer l!! Location: Eden Prairie, MN Job ID: 50025 The Technical... ...in Salesforce, ensures SLA compliance, supports effective escalation and handoff to Engineering, and participates in after-hours...Remote workWorldwideRelocationFlexible hoursAssa Abloy Group
Eden Prairie, MN4 days ago$75k - $105k
...Technical Support Engineer – MPLS-TP Date: Mar 3, 2026 Location: US Company: Belden Inc Belong. Believe. Be You. Belden. Propel your career... ...support to company and customers networks Responding to escalated customer support issues Analyze customer issues, and provide...Temporary workRemote workBelden
Carmel, IN4 days ago$60k - $75k
...sustainability when manufacturing our products. Position: IT Support Engineer II Reports To: Senior IT Infrastructure Systems Manager... ...support across multiple locations. You'll serve as the escalation point for complex technical issues while providing direct onsite...ApprenticeshipLocal areaRemote workWorldwideFlexible hoursKSB SE and Co KGaA
Richmond, VA5 days ago$74k - $105.82k
...direction of the Senior Manager Customer Support or other supervisory/management-level... ...to customers, Cencora staff, and field engineers in order to resolve hardware issues as well... ...the service center and take after‑hours escalated support calls Create documentation for staff...Full timeFor contractorsWork at officeLocal areaRemote workAmerisourceBergen Corporation
Myrtle Point, OR2 days ago$95k - $125k
...Department Globus Support & QA About the Department Globus ( is a mission-... ...looking for a skilled Technical Support Engineer who can effectively resolve multiple concurrent... ...-2 customer issues. Appropriately escalate issues to Tier 3 engineering with full...Work experience placementRemote workWorldwideAfternoon shiftThe University of Chicago
Chicago, IL2 days ago$115k
...IT Support Engineer – FinTech Investment Banking Location: New York City Work Model: Hybrid (4 days in office, 1 days remote) Position... ...vendors and senior IT staff to resolve infrastructure issues Escalate complex issues appropriately while maintaining ownership...Full timeInternshipWork at officeLocal areaRemote workVisa sponsorshipWork visaWeekend workAfternoon shiftEarly shift- ...Autel Europe RSC – L1 Technical Support Engineer Role Purpose： The Technical Support Engineer provides first-line technical support... ...steps, supporting basic commissioning activities, and escalating unresolved issues through the defined support process. The position...Full timeLocal areaImmediate startRemote workFlexible hoursShift work
- ...dedicated team of expert mechatronic service engineers completely covering North America and... ...a comprehensive and certified level of support for thousands of diversified clients.... ...installations, conversions, modifications and escalations. Provides remote monitoring and trouble-...Temporary workWork at officeLocal areaRemote work
- ...About The Opportunity The IT Support Engineer s a full-time technical resource primarily responsible for providing onsite IT support... ...availability and operational excellence. Serve as the technical escalation point for onsite engineering teams. Support, troubleshoot...Full timeCasual workRelocationAfternoon shift
- ...Job Description Job Description The Technical Support Engineer (TSE) serves as a key player within Casepoint’s US technical Support... ...resolve tickets within service level agreement thresholds, escalating as needed ~ Support users who have issues with ‘self-service...Contract workRemote work
