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  • Supervisor, Customer Operations

    $70k - $80k

     ...quality service delivery. Supervise the processing of sales orders, manage customer accounts, bulk accounts, maintain sales databases and...  ...reports (i.e. daily exception, productivity, etc.). Handle escalated customer inquiries and complaints with professionalism and resolution... 
    Suggested
    Daily paid
    Full time
    Work at office
    Local area
    Immediate start

    Astound

    Washington DC
    2 days ago

  • Sr. Technical Delivery Manager

    $110k - $147k

     ...Role We are seeking a seasoned Senior Technical Delivery Manager to lead and drive complex, cross-functional technology initiatives...  ..., Finance, Compliance, etc. Serve as the first point of escalation for Technology project roadblocks and/or risks. Document... 
    Suggested
    Work at office
    Remote work

    BetMGM

    Washington DC
    5 days ago

  • Technical Delivery Manager

    $89.2k - $118.9k

     ...Places to Work". About the Role The Technical Delivery Manager (Infrastructure) will be responsible for supporting the...  ...project risks (technical, operational, and financial) are raised and escalated and an accurate project status is communicated and represented... 
    Suggested
    Work at office

    BetMGM

    Washington DC
    5 days ago

  • DME-POS Contract Manager

     ...DME-POS Contract Manager We are seeking a strategic and results-driven professional to lead DMEPOS (Durable Medical Equipment, Prosthetics...  ...; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress... 
    Suggested
    Contract work
    Temporary work
    Work experience placement

    Kaiser Permanente

    Washington DC
    3 days ago

  • SAP FICO Product Manager, Project Kuiper Enterprise Applications

     ...Sr Sap Fico Product Manager Amazon Leo is Amazon's low Earth orbit satellite broadband network. Its mission is to deliver fast,...  ...status to a broad audience and be willing to follow appropriate escalation channels to ensure delivery as planned. Expertise and in-depth... 
    Suggested

    Amazon

    Washington DC
    2 days ago

  • Contracts Manager, Public Sector-Federal/State

    $104.8k - $139.7k

     ...Contracts Manager, Public Sector Iron Mountain is seeking a Contracts Manager, Public Sector to join our Government Solutions team...  ...requirements Collaborate with legal and senior management to escalate approval requests for non-standard terms and conditions. Serve... 
    Suggested
    Ongoing contract
    Contract work
    Work experience placement
    Local area
    Remote work

    Iron Mountain Inc

    Washington DC
    2 days ago

  • Customer Success Escalation Lead USA

     ...Customer Success Escalation Lead Onboarding Magnet Forensics is seeking a technically focused Customer Success Escalation Lead Onboarding...  ...escalations. The role works closely with Customer Success Managers (CSMs), Support, and internal teams to identify adoption risks... 
    Suggested
    Local area

    Magnet Forensics

    Washington DC
    2 days ago

  • Senior Manager, Global Quality Management - Clinical

    $131.15k - $196.08k

     ...Job Summary The Senior Manager of Global Quality Management (GQM) supports the execution of clinical quality activities to ensure...  ...corrective and preventive actions (CAPAs). Monitor audit trends and escalate recurring issues to senior leadership. Quality Systems &... 
    Suggested
    Temporary work
    For contractors
    Local area
    Flexible hours

    Otsuka America Pharmaceutical Inc.

    Washington DC
    2 days ago

  • Senior Principal Relationship and Business Development Manager (Remote-Eligible)

    $155.3k - $177.2k

     ...Senior Principal Relationship and Business Development Manager (Remote-Eligible) We are currently looking for a Senior Principal...  ...projects, and promotions, and requires actively managing and escalating risk and customer-impacting issues. Responsibilities :... 
    Suggested
    Full time
    Contract work
    Part time
    Local area
    Remote work

    Capital One

    Washington DC
    3 days ago

  • Tax Services Manager - FSO - State & Local Tax, EDGE

    $103.6k - $189.7k

     ...entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our...  ...identify problem areas and items that need to be addressed or escalated to ensure client needs are timely and accurately completed. You... 
    Suggested
    Work experience placement
    Summer holiday
    Work at office
    Local area
    Flexible hours

    EY

    Washington DC
    5 days ago

  • Project Manager Chicago IL

     ...Contract – 6-12 months Overview: · You will serve as a portfolio manager to support both the refinement of the client’s program...  ...resolve issues to keep projects on track. Knowing when and how to escalate risks and issues to appropriate stakeholders and other leaders.... 
    Suggested
    Contract work
    Work at office

    AHU Technologies Inc

    Washington DC
    2 hours ago

  • Customer Project Manager

     ...Project Manager Join Nokia's Deployment Services team as a Project Manager, a pivotal role managing the successful implementation...  ...analyzing complex issues, diffusing tense situations with tact, and escalating critical matters to resolution. If you possess advanced... 
    Suggested
    Temporary work
    Work at office

    Nokia

    Washington DC
    4 days ago

  • Director, Human Resources Business Operation

    $135k - $185k

     ...matter. The Director, Human Resources Business Operation, manages Workday Human Capital Management (HCM) operations for the Americas...  ...Workday Partner with HRIT team to create a seamless case escalation & resolution process across functions for excellent end-to-end... 
    Suggested
    Remote work
    Work from home
    Flexible hours

    Danaher Corporation

    Washington DC
    4 days ago

  • Digital Product Management Group Manager-Customer Engagement

    $100k - $261.3k

     ...to contribute to the company's success. As a Digital Product Management Group Manager within PNC's Retail Lending organization, you will...  ...budget and meet strategic goals. Serves as senior point of escalation and ensures successful outcomes from key stakeholders... 
    Suggested
    Full time
    Temporary work
    Part time
    Work experience placement
    Work at office
    Remote work

    PNC

    Washington DC
    2 days ago

  • Operations and Quality Assurance Manager (1633)

     ...Federal Credit Union is seeking an Operations & Quality Assurance Manager to oversee daily operational activities while ensuring the...  ...Oversee daily operational activities, including management of escalated member and Credit Union issues. Manage relationships with retail... 
    Suggested
    Work from home
    Flexible hours

    State Department Federal Credit Union

    Alexandria, VA
    2 days ago

  • Project Manager

    $75.63 - $80.63 per hour

     ...Job Description IT Program Manager .   Location: Naval Reactors HQ (Washington Navy Yard, DC) — routine telework may be approved...  ...with product managers and stakeholders Document, track, and escalate risks and dependencies to leadership Drive continuous... 
    Hourly pay
    Full time
    Remote work
    Monday to Friday

    SMX Services & Consulting, Inc.

    Washington DC
    6 days ago

  • Project Manager and Account Manager

     ...is seeking a dynamic professional to serve in a dual Project Manager and Account Manager role. This position blends hands-on leadership...  ...management processes, including mitigation strategies and escalation as needed. Manage financial performance on a per-project basis... 
    Contract work
    For contractors
    Work at office
    Local area
    Remote work

    Volanno

    Washington DC
    3 days ago

  • Senior Engagement Manager, ProServe Shared Delivery Team Engagement Management

    $138.2k

     ...ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud...  ...plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion,... 
    Local area

    Amazon

    Arlington, VA
    13 hours ago

  • Customer Experience Coordinator (Relief) - Georgetown, DC

     ..., resolve concerns quickly, and anticipate issues before they escalate * Keep nurses and doctors updated on customer needs for a seamless...  ...role * Advanced proficiency in computer programs and practice management software * Highly organized, with strong attention to detail *... 
    Flexible hours
    Night shift
    Weekend work

    Veterinary Emergency Group

    Washington DC
    2 days ago

  • Capital Projects Manager

    $127.27k - $140k

     ...Project Manager The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic...  ...materials are properly coordinated. Manage, resolve, and escalate issues to REDCAM leadership, as appropriate, to ensure high... 
    Contract work
    For contractors
    Work experience placement
    Work at office
    Flexible hours

    Howard University

    Washington DC
    14 hours ago

  • Production Manager

     ...Production Manager Job Duties: Supports the senior producer and assists the team by focusing on schedules, velocity tracking, and dependency...  ..., clarifies project priorities, identifies risks, and escalates issues that cannot be internally resolved.Clearly defines all workflows... 

    TradeJobsWorkforce

    Arlington, VA
    3 days ago

  • Care Security Technical Manager

     ...Care Security Technical Manager The Care Security Technical Manager will join a collaborative team focused on Care services for...  ...solution/system level and acting as the primary interface to R&D for escalating and resolving customer issues. This position offers a chance... 

    Nokia

    Washington DC
    2 days ago

  • Market Financial Center Manager - WDC Market

     ...Market Financial Center Manager - WDC Market At Bank of America, we are guided by a common purpose to help make financial lives...  ...results. Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks. People Manager & Coach:... 
    Work at office
    Shift work
    Weekend work
    Day shift

    Bank of America

    Washington DC
    4 days ago

  • Market Financial Center Manager - WDC Market

     ...Market Financial Center Manager - WDC Market Washington, District of Columbia To proceed with your application, you must be at...  ...results. Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks. People Manager & Coach:... 
    Work at office
    Shift work
    Weekend work
    Day shift

    Bank of America

    Washington DC
    6 hours ago

  • Senior Field Quality Manager

     ...Senior Field Quality Manager Join TechFlow Inc. as a Senior Field Quality Manager and help shape the future of performance and reliability...  ...with ticket management, customer communication, and issue escalation. Oversees field work for preventive and corrective maintenance... 
    Contract work
    For subcontractor
    Work from home

    TechFlow

    Washington DC
    14 hours ago

  • Field Quality Manager

     ...Field Quality Manager (FQM) TechFlow Inc. is seeking a proactive and detail-driven Field Quality Manager to join our team in supporting...  ...staff with ticket tracking, customer communication, and issue escalation to help meet service-level goals. Monitors field work for... 
    Contract work
    Work from home
    Shift work

    TechFlow

    Washington DC
    2 days ago

  • Voyager Customer Operations Manager

     ...seeking a highly organized and proactive Customer Operations Manager to drive cross-functional execution and accountability across...  ...GDrive). ~ Track record of proactive problem?solving and issue escalation: identifies blockers early, convenes the right people, and... 
    Full time
    Work at office

    Voyager Search

    Washington DC
    3 days ago

  • Strategic Account Manager - DC

    $95k

     ...leave, and many other available benefits. The Strategic Account Manager (internally known as Client Relations Representative) is...  ...changing environments and high-pressure situations Ability to de-escalate situations and provide conflict resolution Self-directed... 
    Flexible hours
    Night shift

    Paycom

    Arlington, VA
    5 days ago

  • Director, Quality - Life Sciences

    $165k - $230k

     ...This role is essential to operationalizing Datavant's Quality Management System (QMS) across internal and external stakeholders and...  ...communications, including client onboarding, RFIs, and quality-related escalations. What You Need to Succeed ~8+ years of experience in... 

    Datavant

    Washington DC
    2 days ago

  • Regional Security Manager

     ...Regional Security Manager On-Site: Washington, DC. This is a fully onsite position in Washington, DC. Candidates must reside...  ...coverage Work closely with local HR management to ensure proper escalation, and closure, of sensitive Human Resources issues; i.e.... 
    Contract work
    Local area
    Relocation
    Relocation package

    Confidential

    Washington DC
    2 days ago