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- ...you are too, let's talk. The Team The Team Technical Account Management is a global team of Okta product experts, and we enable Okta'... ...etc) Strong problem-solving skills and the ability to manage escalations effectively. Proven ability to collaborate cross-functionally...SuggestedWork experience placementWork at officeLocal areaWorldwide
Okta, Inc.
Washington DC9 hours agonew $87.57k - $170.73k
...Collaborates with senior leadership and the corporate network management team to develop and implement standardized provider contracts... ...(VBP) contracts. Leads initiatives and activities issue escalations, network adequacy, and joint operating committees (JOCs). Manages...SuggestedRemote jobContract workWork experience placementWork at office$88.2k - $163.8k
...effectively, prioritizing customer requests using appropriate project management methodologies and tools Provide day-to-day support to... ...travelers and suppliers, addressing questions, guidance requests, and escalation issues Ensure awareness and communication of travel policy...SuggestedImmediate startFlexible hours- ...Talent Network Cybersecurity Operations Product/Project Manager Washington, DC Are you ready to enhance... ...initiation of improvements where required. Serve as an escalation point and as a subject matter resource (SMR) in event and alert...SuggestedWork experience placementLocal areaRemote work
Chenega MIOS
Washington DC2 days ago - Client Engagement & Program Operations Manager Washington, DC Remote Full-Time About This Role As a Client Engagement & Program Operations... ...on key performance metrics and client satisfaction • Resolve escalated client issues and manage expectations effectively • Develop and...SuggestedFull timeRemote work
- A consulting firm is seeking a Team Lead Operator to manage a high-stakes call center environment in Bethesda, Maryland. You will supervise operators, handle escalations, and ensure adherence to protocols. The ideal candidate should have at least 5 years of supervisory...Suggested
$85.87k - $139.77k
...Summary Momentus Capital seeks a New Markets Tax Credit (NMTC) Manager to strengthen its Lending Operations team. The role will be primarily... ..., Safe Harbor considerations, and other compliance thresholds. Escalate recapture and reporting risk indicators in accordance with...SuggestedWork experience placementLocal areaRemote workVisa sponsorshipWork visaCapital Impact
Arlington, VA9 hours agonew$110k - $140k
Job Summary The Regional Operations Manager - Soft Services is responsible for leading the delivery of soft services across a highly... ...representatives to implement standardized operating procedures, KPIs, escalation pathways, and communication protocols. Drive labor planning,...SuggestedContract workTemporary workImmediate startWorldwide- ...Senior Cybersecurity Operations Manager Lead cybersecurity operations, ensuring unified execution and collaboration across SOC initiatives... .... Drive adoption of consistent practices, reporting and escalation standards. Influence executive leadership and stakeholders on...SuggestedWork at office
$15k
...transfer of IGEL products and functionality. Assist with the escalation of support incidents through resolution. Assist in the escalation... ...creation of customer feature requests as a conduit to product management. Ratify customer projects and provide guidance around further...SuggestedTemporary workWork experience placementRemote workHome officeFlexible hoursIGEL Technology
Washington DC9 hours agonew- ...Marketing Project Manager Job Summary: Sparks Group is partnering with a global professional association based in Washington,... ...concurrent initiatives. Proactively identify risks and challenges, escalating issues with thoughtful solutions. Provide clear...SuggestedLong term contract
Sparks Group
Washington DC1 day ago - ...owned small business providing Global Logistics and Supply Chain management, systems and analysis, Cybersecurity and NIST SP 800-171... .... Identify, assess, and mitigate program risks and issues; escalate critical concerns and recommend solutions to leadership. Lead...SuggestedContract workWork experience placementFor subcontractorImmediate start
Anglicotech
Arlington, VA4 days ago - ...Outreach And Engagement (O&E) Program Manager Barbaicum is hiring an Outreach And Engagement (O&E) Program Manager to support the... ...aligned with strategic messaging goals. Serve as point of escalation for engagement concerns or performance issues. Measure and...SuggestedContract work
ClearanceJobs
Washington DC3 days ago - Regional General Manager, Alternative Credentials Note: By applying to this position your application is automatically submitted to... ...proactive communication, and swift resolution of partner concerns. Escalation Leadership: Act as the escalation point for complex issues,...SuggestedFull timeLive inWork at officeLocal areaWorldwide2 days per week
- The Contract Manager oversees specific contracts, ensuring the technical solutions outlined within them are implemented according to... ...project plans, weekly/monthly status reports, issue tracking/escalation/resolution, Manage scheduling, cost control, and changes. Lead...SuggestedContract work
$140k - $175k
...THIS HIRE TO BE CURRENTLY BASED IN SEATTLE** Technical Account Manager Seattle (Hybrid) $140,000 - $175,000 base + Double OTE... ...API/SDK integrations and product delivery Act as technical escalation point Drive revenue and expansion within the account Execute...Iceberg
Washington DC3 days ago$57k - $59k
...Location: On site, Washington D.C. Job Title: Associate Project Manager - Marketing & Creative Production Employment Status: Full time... ...with creative quality. Identifyand proactively clear blockers; escalate risks, scope changes, andcommunicatechallenges to the Senior Project...Full timeInternshipWork at officeImmediate startRemote work$111.3k - $174.9k
...execution and impact The Role The role of the Technical Account Manager is to work with your customers so that they realize the full... ...advocate for strategic customers, responding to customer escalations, and proactively escalating when needed. Direct crisis and incident...Temporary workRemote workFlexible hours- Enterprise Operations Service Delivery Program Manager Job ID: 2026-28530 Category: Project/Program Management & PMO Location: US-... ...improvement, and service optimization initiatives Manage high-level escalations and resolve complex operational challenges Provide leadership...Contract work
- ...downgrade, Increase Account satisfaction, reduce the number of escalations, Increase the number of Sonar sponsors in the Account,... ...potentially still used in the Account Educate developers and managers on the value of static code analysis in general and of the Sonar...Work at officeRemote workWork from homeWorldwideFlexible hours
- ...Helpdesk Manager - General Team Job Locations US-VA-Alexandria ID 2026-4517 Category Information... ...trends and operational insights. Serve as the administrative escalation point for complex issues, ensuring adherence to established procedures...Full timeContract workWork at officeLocal areaShift workRotating shiftAfternoon shift
Edgewater Federal Solutions
Alexandria, VA2 days ago - ...discovering lasting solutions for unmet patient needs. Our Sr. Manager, Quality Engineering position is a unique career opportunity that... ...professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization...Work experience placementWork at officeRelocation packageAfternoon shift
- ...microphones, etc.). Serve as reception backup when needed, including greeting visitors, managing guest sign-in, and answering phones. Troubleshoot basic service or equipment issues and escalate concerns as appropriate. Maintain a professional appearance and strong service...Work experience placementWork at officeFlexible hoursWeekend workAfternoon shift
Ricoh USA, Inc.
Washington DC5 days ago $85k - $105k
...Overview The Manager of Technical Support is responsible for leading the customer-facing Technical Support team, which assists... ...customer inquiries via phone and email. Issue Resolution & Escalation ~ Develop and maintain an escalation process for...Work at officeShift workDatawatch Systems
Bethesda, MD13 hours ago$48k - $60k
...Assistant General Manager As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant... ...issues as they arise, determine immediate resolutions, or escalate to the GM when necessary. Assist in sourcing, recruiting, interviewing...Work experience placementImmediate startShift work- ...Respiratory Therapy, Float pool, GI Unit, and PACU PALS: PACU: Pediatric Nurses, ED NRP: NICU, Mother Baby, Labor and Delivery De-escalation training: BHU, ED Per policy ACLS or PALS cards stand as showing competence in BLS Skills per American Heart Association...Night shift
VHC Health
Arlington, VA1 day ago - ...Production Manager Job Duties: Supports the senior producer and assists the team by focusing on schedules, velocity tracking, and dependency... ..., clarifies project priorities, identifies risks, and escalates issues that cannot be internally resolved.Clearly defines all workflows...
TradeJobsWorkForce
Arlington, VA13 hours ago - ...Manager, Video & Photo Production The Manager, Video & Photo Production owns the end-to-end production function for EIM's video... ...marketing objectives into executable production plans Act as the escalation point for production risks, resourcing challenges, and on-site...For contractorsFreelance
Confluent Health
Washington DC13 hours ago - ...seeking a leader who thrives at the intersection of complex project management, high-touch customer success and strategic consulting. This is... ...a nice-to-have. Decisive judgment: You will know when to escalate and when to handle it yourself. When things go wrong, you will...Contract workShift work
Neara
Washington DC13 hours ago $49k - $83k
...Project Manager The Project Manager manages a portfolio of organic certification projects across North America, Mexico, and the EU... ...Maintain project schedules, dependencies, and risk and issue logs; escalate obstacles early and keep stakeholders informed Advance...Remote workWorldwideShift workNational Science Board (NSB)
Washington DC3 days ago
