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- Client Engagement & Program Operations Manager Washington, DC Remote Full-Time About This Role As a Client Engagement & Program Operations... ...on key performance metrics and client satisfaction • Resolve escalated client issues and manage expectations effectively • Develop and...SuggestedFull timeRemote work
- ...Cybersecurity Operations Product/Project Manager Washington, DC Join our Talent Network Cybersecurity Operations Product/Project... ...and initiation of improvements where required. Serve as an escalation point and as a subject matter resource (SMR) in event and...SuggestedWork experience placementLocal areaRemote work
Chenega Corporation
Washington DC4 days ago $110k - $140k
Job Summary The Regional Operations Manager - Soft Services is responsible for leading the delivery of soft services across a highly... ...representatives to implement standardized operating procedures, KPIs, escalation pathways, and communication protocols. Drive labor planning,...SuggestedContract workTemporary workImmediate startWorldwide- A consulting firm is seeking a Team Lead Operator to manage a high-stakes call center environment in Bethesda, Maryland. You will supervise operators, handle escalations, and ensure adherence to protocols. The ideal candidate should have at least 5 years of supervisory...Suggested
- Regional General Manager, Alternative Credentials Note: By applying to this position your application is automatically submitted to... ...proactive communication, and swift resolution of partner concerns. Escalation Leadership: Act as the escalation point for complex issues,...SuggestedFull timeLive inWork at officeLocal areaWorldwide2 days per week
$140k - $175k
...THIS HIRE TO BE CURRENTLY BASED IN SEATTLE** Technical Account Manager Seattle (Hybrid) $140,000 - $175,000 base + Double OTE... ...API/SDK integrations and product delivery Act as technical escalation point Drive revenue and expansion within the account Execute...SuggestedIceberg
Washington DC2 days ago- The Contract Manager oversees specific contracts, ensuring the technical solutions outlined within them are implemented according to... ...project plans, weekly/monthly status reports, issue tracking/escalation/resolution, Manage scheduling, cost control, and changes. Lead...SuggestedContract work
- ...owned small business providing Global Logistics and Supply Chain management, systems and analysis, Cybersecurity and NIST SP 800-171... .... Identify, assess, and mitigate program risks and issues; escalate critical concerns and recommend solutions to leadership. Lead...SuggestedContract workWork experience placementFor subcontractorImmediate start
Anglicotech, LLC
Arlington, VA19 hours ago - ...Marketing Project Manager Job Summary: Sparks Group is partnering with a global professional association based in Washington, DC... ...concurrent initiatives. Proactively identify risks and challenges, escalating issues with thoughtful solutions. Provide clear...SuggestedLong term contract
Sparks Group
Washington DC1 day ago $57k - $59k
...Location: On site, Washington D.C. Job Title: Associate Project Manager - Marketing & Creative Production Employment Status: Full time... ...with creative quality. Identifyand proactively clear blockers; escalate risks, scope changes, andcommunicatechallenges to the Senior Project...SuggestedFull timeInternshipWork at officeImmediate startRemote work$111.3k - $174.9k
...execution and impact The Role The role of the Technical Account Manager is to work with your customers so that they realize the full... ...advocate for strategic customers, responding to customer escalations, and proactively escalating when needed. Direct crisis and incident...SuggestedTemporary workRemote workFlexible hours- ...downgrade, Increase Account satisfaction, reduce the number of escalations, Increase the number of Sonar sponsors in the Account,... ...potentially still used in the Account Educate developers and managers on the value of static code analysis in general and of the Sonar...SuggestedWork at officeRemote workWork from homeWorldwideFlexible hours
- Enterprise Operations Service Delivery Program Manager Job ID: 2026-28530 Category: Project/Program Management & PMO Location: US-... ...improvement, and service optimization initiatives Manage high-level escalations and resolve complex operational challenges Provide leadership...SuggestedContract work
- ...Helpdesk Manager - General Team Job Locations US-VA-Alexandria ID 2026-4517 Category Information... ...trends and operational insights. Serve as the administrative escalation point for complex issues, ensuring adherence to established procedures...SuggestedFull timeContract workWork at officeLocal areaShift workRotating shiftAfternoon shift
Edgewater Federal Solutions
Alexandria, VA1 day ago $85k - $105k
...Overview The Manager of Technical Support is responsible for leading the customer-facing Technical Support team, which assists... ...customer inquiries via phone and email. Issue Resolution & Escalation ~ Develop and maintain an escalation process for...SuggestedWork at officeShift workDatawatch Systems
Bethesda, MD4 days ago- ...discovering lasting solutions for unmet patient needs. Our Sr. Manager, Quality Engineering position is a unique career opportunity that... ...professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization...Work experience placementWork at officeRelocation packageAfternoon shift
- ...Respiratory Therapy, Float pool, GI Unit, and PACU PALS: PACU: Pediatric Nurses, ED NRP: NICU, Mother Baby, Labor and Delivery De-escalation training: BHU, ED Per policy ACLS or PALS cards stand as showing competence in BLS Skills per American Heart Association...Night shift
VHC Health
Arlington, VA19 hours ago $15k
...transfer of IGEL products and functionality. Assist with the escalation of support incidents through resolution. Assist in the escalation... ...creation of customer feature requests as a conduit to product management. Ratify customer projects and provide guidance around further...Temporary workWork experience placementRemote workHome officeFlexible hours$85.87k - $139.77k
...Summary Momentus Capital seeks a New Markets Tax Credit (NMTC) Manager to strengthen its Lending Operations team. The role will be primarily... ...Safe Harbor considerations, and other compliance thresholds. Escalate recapture and reporting risk indicators in accordance with...Work experience placementLocal areaRemote workVisa sponsorshipWork visa$115k
...expect the most exclusive service at our Club. The Club Operations Manager (Evening Focus/PM Shifts) is responsible for overseeing all... ...in real-time problem solving and decision making Act as escalation point for member concerns, service recovery, and special requests...Local areaShift workNight shiftAfternoon shift$39.99 - $57.14 per hour
...for an employee to work on-site with our client. This Project Manager 2 will lead end-to-end project planning and execution, applying... ...deliverables, standards, and targets; recommend corrective actions and escalate concerns as needed. Coordinate project activities to ensure...Full timeTemporary workFor contractorsWork experience placementImmediate startACS Professional Staffing
Washington DC19 hours ago- ...experienced and highly organized Emergency Call Center Project Manager to provide full lifecycle oversight of a high-volume, 24/7/365... ..., while leading reporting, stakeholder communications, and escalation management to support mission-critical operations. Hours for this...Full timePart timeAll shifts
- ...leader to join our Public Sector Account Success organization and manage a team of dedicated Tableau Customer Success professionals.... ...Engineering, and Product Management.* Serve as Director-level escalation and pursue each critical issue as an opportunity to drive the customer...Work at officeFlexible hours
$90k - $110k
...The Senior Project Manager (Digital Marketing) is responsible for overseeing client relationships and driving the strategic direction... ...scoping and planning new business initiatives. Serve as an escalation point and quickly identify and determine solutions for project...Permanent employmentSummer holidayWork at officeLocal areaRemote workFlexible hours2 days per weekHighwire
Washington DC4 days ago- Location: Bethesda, MD Contact Center Program/Operations Manager Systems Integration, Inc. (SII) is a leading provider of customer... ...as a primary liaison with government stakeholders, addressing escalations, service concerns, and operational performance while ensuring...
- ...The Manager, Inforce Policyholder Services leads policy-level servicing and contract administration across the Association’s life insurance... ...Operations, Finance, Sales, and Compliance to resolve complex, escalated cases Handle escalated member inquiries promptly,...Contract work
Navy Mutual Aid Association
Arlington, VA4 days ago $100k - $115k
...advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9... ...conditions, and reputational signals at assigned communities, escalating risks and opportunities as needed. Support reputation management...Full timeFlexible hours$136k - $204k
...applications on an ongoing basis until the position is filled. Territory Manager, Services Operations - Job Description This is for the... ...team dynamics to recognize potential conflicts before they escalate. Strong time management skills. Strong critical thinking to resolve...Ongoing contractTemporary workLocal areaRelocationFlexible hours- ...both detail-focused, but also relationship focused. You will be managing several modes of communication with our members and providing... ...with other departments to provide aid in member-related escalations. Keeping detailed logs and accurate data of all accounts....Work at officeLocal areaFlexible hours
- ...protocols. Serve as Product Owner for integrations and custom builds, managing user stories and backlogs. Oversee the daily performance of SVI agents/teams, serving as the primary escalation point for SLA breaches. Lead HITL feedback and continuous improvement....
Software Ventures International
Washington DC5 hours agonew
