Average salary: $65,625 /yearly
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- ...organization in California is hiring a Supervisor for Customer Success. In this role, you will lead a high-performing team, manage escalations, and ensure service recovery excellence. Ideal candidates should have extensive experience in customer service within the healthcare...SuggestedRemote job
- ...Supervisor in St. Paul’s, NC. The role involves overseeing daily customer service operations, driving team performance, and managing escalations to ensure customer satisfaction. Applicants should have a Bachelor's degree or equivalent and 5+ years of customer service experience...SuggestedWork at office
- ...seeking a Customer Service Supervisor to lead a dynamic team. This role involves overseeing customer service operations, addressing escalated issues, and fostering continuous improvement. The ideal candidate will have over 5 years of customer service experience, strong...SuggestedWorldwide
- A financial advisory practice in South Carolina seeks a Customer Advocacy Lead to manage escalated cases and oversee public-facing channels. With 8+ years of mortgage servicing and advocacy experience required, the role focuses on coaching and process improvements. Strong...Suggested
- ...Customer Service Lead to enhance frontline agent performance and customer satisfaction. The role involves coaching agents, resolving escalated customer issues, and ensuring support processes are effective. Applicants should have a High School Diploma, with experience in a...Suggested
$60,700 - $91,100 per day
...leadership skills and have a proven background in customer service. Responsibilities include coaching team members, resolving customer escalations, and ensuring service excellence. This position offers a competitive salary ranging from $60,700 to $91,100, along with day 1...Suggested- A leading mortgage servicing company is looking for a Customer Advocacy Lead in New York. This role involves managing complex escalations, supporting case owners, and overseeing public-facing channels to enhance case quality. Candidates should have over 8 years of experience...Suggested
$73.9k - $98.5k
...Position Summary The Customer Advocacy Lead serves as a highlevel support resource within Customer Advocacy, responsible for managing highly escalated and sensitive cases, supporting case owners with advanced research, regulatory/high risk exposure complaints and...SuggestedWork at office$73.9k - $98.5k
...Position Summary The Customer Advocacy Lead serves as a highlevel support resource within Customer Advocacy, responsible for managing highly escalated and sensitive cases, supporting case owners with advanced research, regulatory/high risk exposure complaints and...Suggested- ...seeking a Coordinator II for Customer Relations at its Richmond headquarters. In this role, you will advocate for customers, manage escalated issues, and support cross-functional teams to ensure outstanding service. The ideal candidate has a bachelor's degree, 2+ years...Suggested
$71k - $114k
A leading software company based in Austin, Texas is looking for a Customer Operations Manager to oversee high-severity billing and account escalations. The ideal candidate will leverage their knowledge in quote-to-cash processes and systems like Salesforce to ensure customer...Suggested$73.9k - $98.5k
A leading financial services firm is seeking a Customer Advocacy Lead to manage escalated cases and support team members with coaching. Ideal candidates should have over 8 years of experience in mortgage servicing, strong analytical skills, and exceptional written communication...Suggested- ...This role will focus on coaching and developing Customer Service Representatives to ensure excellent customer service while handling escalated issues and improving processes. Candidates should have 3+ years of customer service experience and effective communication skills....Suggested
- A prominent financial services firm located in Fort Mill, SC, seeks a Customer Advocacy Lead to manage escalated cases and support team development. This role involves deep research, interaction with legal and compliance teams, and coaching staff. Ideal candidates should...Suggested
- A leading foodservice technology company is seeking a Manager, Customer Support in Dallas, Texas. The role involves mentoring Team Leads, optimizing support workflows, and acting as a senior escalation point for complex issues. Ideal candidates have 4-6 years of experience...Suggested
$75k - $113k
...America Location: OTCTH: Connecticut Home Offices Remote Location, Remote City, CT, 06032 USA Otis is on the lookout for an Escalator Project Manager to support our escalator projects across both New Equipment and Modernization sectors. You'll be involved throughout the...Live inLocal areaRemote workWorldwideHome office$113.4k - $141.7k
A global technology company based in New York is seeking a Project Manager EI to manage customer relationships in elevator and escalator services. The role involves overseeing operations, maintaining quality standards, and supporting area objectives through effective project...- A leading elevator and escalator company is seeking an Associate Project Manager in Miami, FL. This role involves cultivating customer relationships to boost sales for elevator services while ensuring high customer satisfaction. Candidates should have a degree and some...
- A dynamic technology firm in New York is seeking a Manager, Support Engineer to lead the Support Engineering team. You will be responsible for managing escalations and ensuring high-quality resolutions while collaborating closely with Product and Engineering. The ideal...
$37.97 - $60.64 per hour
PREMIER MORTGAGE CLIENT SERVICING ESCALATION MANAGER WHAT IS THE OPPORTUNITY? CNB currently has a client set that are ultra-high net worth clients that will require additional white glove servicer, offers U.S. based clients and their advisors the personalized service of...Hourly payRemote workFlexible hoursWeekend work- ...in joining a team with the knowledge and support to solve them? If so, then the Billing Escalations team is the right fit for you.As a Billing Escalations Client Operations Manager II within the Commercial & Investment Bank, you will become a subject matter expert in the...
- A global leader in vision care products is seeking a Customer Care Manager in Phoenix, Arizona. This role involves owning the customer experience within lab operations, serving as the escalation point for complex issues, and managing customer care agents. A bachelor's degree...
- A leading automotive manufacturer is seeking a highly capable Customer Care Lead to manage escalated customer matters across the Americas. This role involves owning critical customer touchpoints and managing vehicle escalations to encourage lifelong loyalty. The ideal...
- A leading global eyewear company is seeking a Customer Care Manager in Dallas, Texas. You will own the customer experience within lab operations, act as the escalation point for complex issues, and collaborate with cross-functional teams for resolution and improvement....
- A leading elevator and escalator manufacturer is seeking an Escalator Project Manager to oversee escalator projects in a hybrid work environment. Key responsibilities include managing project schedules, providing technical support, and ensuring alignment with customer...Remote job
$75k - $113k
A leading escalator manufacturer is looking for an Escalator Project Manager to oversee projects from estimating to customer handover. The successful candidate will have a strong engineering background and relevant project management experience, particularly in construction...Remote job$71.2k - $118.6k
...AP operations, ensuring timely and accurate processing of vendor invoices, and serving as an escalation point for complex issues. This role partners closely with AP management, internal stakeholders, and service providers to maintain strong controls, meet KPIs and SLAs...Work at officeLocal area- A mobility solutions company in California is seeking an Account Resolution Lead to manage escalated customer issues, ensuring effective resolutions. The ideal candidate will have a strong background in customer service, analytical abilities, and excellent communication...
- A technology company based in Santa Clara is seeking an Escalations Manager to lead customer escalation processes and coordinate rapid responses during critical incidents. The ideal candidate will have 5-10 years of experience in escalation management and will be able to...
- A technology solutions firm based in Bellevue, Washington, is seeking a Senior Escalation and Incident Manager. In this fully remote role, you will guide enterprise customers through critical service disruptions and oversee internal and external communications. The ideal...Remote job