Average salary: $65,625 /yearly
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$100k - $140k
We are looking for a Global Technical Success & Escalation Manager to serve as Jabra's internal owner of business-critical escalations across our most strategic global enterprise accounts. This is a high-visibility, high-impact role that sits at the center of Sales, Product...SuggestedRemote jobImmediate startFlexible hours- A leading technology company is seeking a Technical Escalation Manager in Michigan. This role involves managing critical escalations and collaborating with global clients on advanced technical issues. Candidates should have over 7 years in technical account management...SuggestedRemote job
- ...What to Expect Own all business-critical and high-severity escalations across global major accounts from intake through resolution and... ...) 7-10+ years of experience in technical escalation management or technical account management within a B2B technology environment...SuggestedRemote jobImmediate start
- ...Manager, Customer Service & Escalation We are seeking a Manager, Customer Service & Escalation to join our Austin, TX HQ. This is a vital leadership position responsible for overseeing the resolution of complex customer issues and ensuring the highest levels of service...SuggestedPart timeLocal areaRelocation packageFlexible hours
Hanger
Austin, TX4 days ago - Lead Critical Accounts Escalation Manager Coherence is the leader in AI-powered data security. Over 13,600 enterprise customers, including over 85 of the Fortune 100 and nearly 70% of the Global 500, rely on Cohesity to strengthen their resilience while providing Gen AI...SuggestedContract workFixed term contractWork at officeFlexible hours2 days per week3 days per week
- A leading business cloud software provider in Atlanta is seeking a Customer Retention Manager to lead the Customer Retention Services team. You will triage SaaS customer escalations, improve customer satisfaction, and implement successful retention strategies. The role...Suggested
- ...Supervisor in St. Paul’s, NC. The role involves overseeing daily customer service operations, driving team performance, and managing escalations to ensure customer satisfaction. Applicants should have a Bachelor's degree or equivalent and 5+ years of customer service experience...SuggestedWork at office
- ...seeking a Customer Service Supervisor to lead a dynamic team. This role involves overseeing customer service operations, addressing escalated issues, and fostering continuous improvement. The ideal candidate will have over 5 years of customer service experience, strong...SuggestedWorldwide
- ...seeking a Coordinator II for Customer Relations at its Richmond headquarters. In this role, you will advocate for customers, manage escalated issues, and support cross-functional teams to ensure outstanding service. The ideal candidate has a bachelor's degree, 2+ years...Suggested
- A rapidly growing organization is seeking a Customer Escalation Coordinator to support vehicle logistics operations within a high‑volume, service‑driven environment. This position is responsible for handling complex customer concerns related to vehicle pick‑up, delivery...SuggestedLocal area
- ...is seeking a Customer Service Lead Representative in Lake St. Louis, MO. This role involves supporting daily operations, handling escalated customer concerns, and training new team members. Successful candidates will have a background in customer service with experience...Suggested
- A global technology firm based in Atlanta is looking for a Customer Retention Manager to lead the Customer Retention Services team. This role involves managing SaaS customer escalations, improving customer satisfaction, and retaining revenue through effective escalation...Suggested
$91.8k - $114.75k
A growth-stage FinTech company based in Salt Lake City is seeking a Customer Success Escalations Manager. This crucial role involves leading a team to ensure exceptional customer support and driving process improvements. The ideal candidate should have 5+ years in customer...SuggestedFlexible hours$75k - $113k
...America Location: OTCTH: Connecticut Home Offices Remote Location, Remote City, CT, 06032 USA Otis is on the lookout for an Escalator Project Manager to support our escalator projects across both New Equipment and Modernization sectors. You'll be involved throughout the...SuggestedLive inLocal areaRemote workWorldwideHome office- A healthcare service provider in Tulsa seeks a Team Leader for Customer Service. Responsibilities include managing escalated calls, training customer service representatives, and building a productive team environment. Candidates should have strong knowledge of HMO and...SuggestedFull time
- ...Customer Service Lead to oversee the performance of frontline agents in Tampa, Florida. The role involves coaching CSAs, resolving escalated customer issues, and collaborating across teams to enhance customer service processes. Applicants should have strong communication...Full time
- ...leading outdoor apparel company in Portland, Oregon is looking for a Consumer Relations Lead. The role involves managing customer inquiries and escalations, improving consumer experiences, and actively mentoring within the team. The ideal candidate will possess 7+ years...
$102.18k - $163.49k
A community-focused health organization is seeking a Senior Manager of Customer Engagement in Los Angeles, CA. This full-time role involves leading strategy and performance for escalations across all business lines, ensuring an exceptional customer experience. Candidates...Full time- A public health agency in Los Angeles is seeking a qualified Senior Manager of Customer Engagement. This role focuses on managing escalations for all business lines, enhancing service quality, and driving continuous improvement within a customer-first culture. Candidates...
- A next-generation financial services company is seeking an Escalations Account Manager to handle escalated member issues and drive process improvements. The role involves collaborating with cross-functional teams to ensure effective communication and resolution of escalations...
- ...yourself, your career, and the financial world. The role The Escalations and OCEO team plays a vital role in building, maintaining, and... ...applicants, and our current member base. As an Escalations Account Manager, you will not only handle escalated issues, but have a hand in...Remote work
- A leading elevator and escalator company is seeking an Associate Project Manager in Miami, FL. This role involves cultivating customer relationships to boost sales for elevator services while ensuring high customer satisfaction. Candidates should have a degree and some...
$113.4k - $141.7k
A global technology company based in New York is seeking a Project Manager EI to manage customer relationships in elevator and escalator services. The role involves overseeing operations, maintaining quality standards, and supporting area objectives through effective project...$250k
Senior Manager, Customer Service - Escalations Join to apply for the Senior Manager, Customer Service - Escalations role at Fanatics . Location: Hybrid - Los Angeles or New York (relocation assistance provided) Reports To: VP Global Collector Experience - Collectibles...Relocation packageShift work- ...Description Job Description We are seeking an experienced Branch Manager with a background in sales or recruiting industry to lead... ...Conduct weekly team meetings and performance reviews * Handle escalated employee, client, or vendor concerns Recruiting & Workforce Management...Contract workTemporary workWork at office
LaborMax - Hillsboro, OR
Hillsboro, OR3 days ago - A dynamic technology firm in New York is seeking a Manager, Support Engineer to lead the Support Engineering team. You will be responsible for managing escalations and ensuring high-quality resolutions while collaborating closely with Product and Engineering. The ideal...
$120k - $160k
...expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single... ...team. What you will do Own end-to-end management of executive escalations: Serve as the subject-matter expert and drive resolution of...Remote jobWork at office3 days per week$37.97 - $60.64 per hour
PREMIER MORTGAGE CLIENT SERVICING ESCALATION MANAGER WHAT IS THE OPPORTUNITY? CNB currently has a client set that are ultra-high net worth clients that will require additional white glove servicer, offers U.S. based clients and their advisors the personalized service of...Hourly payRemote workFlexible hoursWeekend work$37.97 - $60.64 per hour
Join to apply for the Premier Mortgage Client Servicing Escalation Manager role at City National Bank. Opportunity CNB currently has a client set that are ultra‑high‑net‑worth clients that will require additional white‑glove servicing. We offer U.S. based clients and...Hourly payRemote workWeekend work- ...in joining a team with the knowledge and support to solve them? If so, then the Billing Escalations team is the right fit for you.As a Billing Escalations Client Operations Manager II within the Commercial & Investment Bank, you will become a subject matter expert in the...
