Average salary: $65,625 /yearly
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- ...Customer Escalation And Incident Manager LaPorte Office - LaPorte, IN 46350 Overview The Customer Escalation & Incident Manager is responsible for proactively identifying, tracking, and working with our teams to resolve high-impact customer experience issues across...SuggestedWork at office
Surf Internet
La Porte, IN6 days ago - ...Manager, Customer Resolution And Escalation Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise...SuggestedTemporary workImmediate start
Group1001
Zionsville, IN3 days ago - Spok, Inc in Hopkins, Minnesota is hiring an Escalation Manager responsible for managing high-impact customer and project escalations. This role requires strong leadership, effective communication, and an ability to coordinate cross-functional resources to resolve issues...Suggested
- KLA-Belgium is seeking a Product Service Manager in Milpitas, CA to ensure customer satisfaction and manage service costs across the product family. This role involves overseeing escalations, establishing operational targets, and collaborating with cross-functional teams...Suggested
$41.24k - $68.73k
TruGreen in Tampa, Florida is seeking a Customer Service Supervisor to oversee customer service representatives, manage escalated issues, and ensure adherence to policies. Candidates should have an associate's degree with 3+ years in customer service, along with supervisory...Suggested- Pentagon Technologies in Portland, Oregon is looking for a Customer Service Supervisor to oversee operations, handle escalations, and ensure accurate order information. You will support the customer service team and act as a coordinator with departments like Engineering...Suggested
$75k - $85k
...What we’re looking for: Nexamp is looking to hire a Customer Escalations Lead to join their Customer Experience team. You will be responsible... ...exposure as we scale rapidly. You will be responsible to manage the escalations function end-to-end—delegating day-to-day work...SuggestedWork at officeFlexible hours- ...team operations to ensure high levels of customer satisfaction. This role includes mentoring team members, managing performance, and resolving customer escalations. The ideal candidate will possess extensive customer service experience, preferably with supervisory...Suggested
- Lerch-Bates-Inc in California is seeking a full-time Project Manager to contribute to the Vertical Transportation department. As a Project... ...various stakeholders on projects that focus on elevators and escalators, enhancing your skills in project management and technical...SuggestedFull time
$22 per hour
Premiere Collectibles is looking for a Customer Service Escalations Specialist in La Vergne, TN. This critical role helps manage customer escalations and improve the overall customer experience. The candidate will lead escalation operations, analyze customer feedback,...SuggestedHourly pay$73.9k - $98.5k
...Position Summary The Customer Advocacy Lead serves as a high‑level support resource within Customer Advocacy, responsible for managing highly escalated and sensitive cases, supporting case owners with advanced research, regulatory/high risk exposure complaints and...SuggestedWork at office$81.5k - $187.5k
...backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and... ..., dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence....SuggestedWork experience placementWork at officeLocal areaImmediate start2 days per week- Infor Inc. is seeking a Customer Retention Manager in Atlanta to lead escalation initiatives. The role demands decisive leadership in resolving critical customer situations and managing cross-functional teams effectively. Ideal candidates should have substantial experience...Suggested
- E2E Alignment Healthcare USA, LLC is seeking a dedicated professional to manage complex member escalations as part of our customer success team. The role entails ownership of urgent cases, ensuring compliance and resolution while fostering a culture of accountability and...Suggested
- First American seeks a Customer Advocacy Lead in Fort Mill, SC, to manage escalated cases and enhance regulatory compliance. This role requires over 8 years of mortgage servicing experience, along with strong analytical and communication skills. As a key support resource...Suggested
- Selene Finance LP is hiring a Customer Advocacy Specialist to manage highly escalated customer complaints while ensuring compliance and maintaining trust. The successful candidate will serve as the point of contact for escalated issues from executive offices and regulatory...
- First American Financial Corp. is hiring a Customer Advocacy Lead in Fort Mill, SC. This role involves managing escalated cases, enhancing case quality, and supporting cross-functional teams. Candidates should have over 8 years of mortgage servicing experience and strong...
- ...Responsibilities Serve as the site's primary point of contact for customer communication/escalations post-deal. Oversee backlog review, order entry, and customer scorecard management. Support contract closeout and post-sales follow-up activities. Serve as the primary...Contract work
- ...Client Escalation Manager SafeRide Health is seeking a Client Escalation Manager to lead the resolution of complex, high-priority client issues while developing a high-performing team of Client Escalation Specialists. This role serves as the primary point of accountability...Remote work
SafeRide Health
United States3 days ago $57.8k - $94.96k
...Specialist in Bethpage, NY to ensure a world-class customer service experience. This role involves resolving high-level escalated issues, managing complaints, and advocating for customers while maintaining professional standards. The ideal candidate will have a Bachelor...$115.38k - $138.46k
...Description Fivetran is seeking a customer-focused Support Account Manager (IC3) to join our Support organization. In this role, you will... ...lifecycle of their issues. You will also help lead structured escalation workflows for high-risk or high-visibility situations by...Full timeWork at officeRemote workFivetran
Oakland, CA3 days ago- ...- we're a community that thrives on innovation, support, and making a difference. We're looking for a Client Retention & Escalation Manager to join our dynamic team. This role is at the heart of our mission: helping clients navigate the timeshare exit process to secure...Work at officeMonday to FridayShift work
Wesley Group
Franklin, TN3 days ago $198k - $235.5k
...bring Work AI to every employee, in every company. About the Role: We're looking for a Technical Program Manager to lead strategic customer escalations that require deep cross-functional coordination, crisp executive communication, and strong technical judgment....Work at officeHome officeFlexible hoursGlean.info
Mountain View, CA4 days ago- A leading eyewear company seeks a Customer Care Manager to oversee customer experience within lab operations. The role involves managing escalated customer issues, leading a team, and ensuring efficient production flow. Ideal candidates possess a Bachelor's degree in a...
$37.97 - $60.64 per hour
PREMIER MORTGAGE CLIENT SERVICING ESCALATION MANAGER WHAT IS THE OPPORTUNITY? CNB currently has a client set that are ultra-high net worth clients that will require additional white glove servicer, offers U.S. based clients and their advisors the personalized service of...Hourly payRemote workFlexible hoursWeekend work$90k - $100k
SRS Acquiom Inc. is hiring a Manager, Client Services who will oversee daily workflows and Client Services team operations. This remote... ...management experience. Key responsibilities include managing escalated issues and maintaining team rapport. Benefits include medical plans...Remote job- A dynamic technology firm in New York is seeking a Manager, Support Engineer to lead the Support Engineering team. You will be responsible for managing escalations and ensuring high-quality resolutions while collaborating closely with Product and Engineering. The ideal...
$70k - $95k
...on technical support experience, and the ability to coach team members effectively. The successful candidate will manage performance, respond to escalated issues, and ensure the team is well-trained on all processes. Competitive salary ranging from $70,000 to $95,000 annually...- A global leader in vision care products is seeking a Customer Care Manager in Phoenix, Arizona. This role involves owning the customer experience within lab operations, serving as the escalation point for complex issues, and managing customer care agents. A bachelor's degree...
$140k - $183.7k
...Staff Escalation Manager At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don't just use tools; you possess...Work experience placementWork at officeRemote workFlexible hoursWeekend workStreamlit
United States3 days ago
