Average salary: $65,625 /yearly
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- ...Customer Service Lead to oversee the performance of frontline agents in Tampa, Florida. The role involves coaching CSAs, resolving escalated customer issues, and collaborating across teams to enhance customer service processes. Applicants should have strong communication...SuggestedFull time
- ...Supervisor in St. Paul’s, NC. The role involves overseeing daily customer service operations, driving team performance, and managing escalations to ensure customer satisfaction. Applicants should have a Bachelor's degree or equivalent and 5+ years of customer service experience...SuggestedWork at office
- ...seeking a Customer Service Supervisor to lead a dynamic team. This role involves overseeing customer service operations, addressing escalated issues, and fostering continuous improvement. The ideal candidate will have over 5 years of customer service experience, strong...SuggestedWorldwide
$20 - $23 per hour
...Area Customer Service Associate. This role involves assisting with customer inquiries, tracking service requests, and addressing escalated issues. Candidates should have at least one year of customer service experience, proficient communication skills, and a high school...Suggested$60,700 - $91,100 per day
...leadership skills and have a proven background in customer service. Responsibilities include coaching team members, resolving customer escalations, and ensuring service excellence. This position offers a competitive salary ranging from $60,700 to $91,100, along with day 1...Suggested- ...Customer Service Lead to enhance frontline agent performance and customer satisfaction. The role involves coaching agents, resolving escalated customer issues, and ensuring support processes are effective. Applicants should have a High School Diploma, with experience in a...Suggested
$75k - $85k
...What we’re looking for: Nexamp is looking to hire a Customer Escalations Lead to join their Customer Experience team. You will be responsible... ...exposure as we scale rapidly. You will be responsible to manage the escalations function end-to-end—delegating day-to-day work...SuggestedWork at officeFlexible hours- ...seeking a Coordinator II for Customer Relations at its Richmond headquarters. In this role, you will advocate for customers, manage escalated issues, and support cross-functional teams to ensure outstanding service. The ideal candidate has a bachelor's degree, 2+ years...Suggested
- A top mortgage services provider in Idaho is seeking an individual experienced in vendor management to oversee escalated issues and performance standards. The ideal candidate will have at least two years of management experience, strong negotiation skills, and proficiency...SuggestedWork at office
$113.4k - $141.7k
A global technology company based in New York is seeking a Project Manager EI to manage customer relationships in elevator and escalator services. The role involves overseeing operations, maintaining quality standards, and supporting area objectives through effective project...Suggested- A leading eyewear company seeks a Customer Care Manager to oversee customer experience within lab operations. The role involves managing escalated customer issues, leading a team, and ensuring efficient production flow. Ideal candidates possess a Bachelor's degree in a...Suggested
- A dynamic technology firm in New York is seeking a Manager, Support Engineer to lead the Support Engineering team. You will be responsible for managing escalations and ensuring high-quality resolutions while collaborating closely with Product and Engineering. The ideal...Suggested
$37.97 - $60.64 per hour
PREMIER MORTGAGE CLIENT SERVICING ESCALATION MANAGER WHAT IS THE OPPORTUNITY? CNB currently has a client set that are ultra-high net worth clients that will require additional white glove servicer, offers U.S. based clients and their advisors the personalized service of...SuggestedHourly payRemote workFlexible hoursWeekend work- A global leader in vision care products is seeking a Customer Care Manager in Phoenix, Arizona. This role involves owning the customer experience within lab operations, serving as the escalation point for complex issues, and managing customer care agents. A bachelor's degree...Suggested
- A leading automotive company in Montvale, NJ is looking for a Customer Care Lead to manage escalated customer issues across the Americas. The role focuses on enhancing the customer experience by effectively bridging the gap between owners, retail partners, and technical...Suggested
- ...Care Specialist to oversee daily operations of Work Zone programs. Responsibilities include monitoring customer queues, addressing escalated issues, and maintaining high customer service standards. Candidates should possess a High School Diploma, strong communication...Remote job
- A leading automotive manufacturer is seeking a highly capable Customer Care Lead to manage escalated customer matters across the Americas. This role involves owning critical customer touchpoints and managing vehicle escalations to encourage lifelong loyalty. The ideal...
- A global optical company is seeking a Customer Care Manager in Dallas, Texas. This role is crucial in overseeing customer experience within lab operations and managing escalated issues efficiently. Candidates should have a Bachelor's degree and extensive experience in customer...
- ...A customer success technology firm is seeking a Director of Technical Escalations in New York. This remote role requires overseeing critical technical issues, ensuring that escalations align with customer retention goals. The ideal candidate has over 10 years of leadership...Remote work
Gainsight
New York, NY2 days ago - An educational organization located in Boston is hiring a Manager for GSDM IT Client Services. The role entails managing the Client... ...training, and performance management while serving as the technical escalation point for client issues. Required qualifications include a...
- ...satisfaction? We are seeking a strategic and hands-on technical manager to support Warranty Analytics and Programs within our global... ...sharing program metrics and collaborating with other departments to escalate issues quickly and effectively Our Benefits - Designed with...Immediate start
Stellantis
Auburn Hills, MI2 hours agonew - A tech solutions firm in Los Angeles seeks an IT Service Desk Manager to oversee the service desk operations, ensuring timely support... ...level adherence. This role involves managing a team, handling escalated issues, and driving continuous improvement in support processes...
- ...forward. What this job involves The Assistant General Manager supports the General Manager in the comprehensive management of... ...inspections to identify and address maintenance issues before they escalate Monitor and report to the General Manager on facility...Daily paidFull timeWork experience placementWork at officeImmediate start
*US AMR-Jones Lang LaSalle Americas, Inc.
Texas4 days ago - A leading legal technology firm in Raleigh, NC seeks a Manager, Technical Support to lead a team of Support Engineers. The successful... ...will ensure high-quality customer outcomes and manage escalations efficiently. Candidates should have over 5 years of experience...
- ...other and take pride in making a real impact. The Senior Manager, Quality Operations – U.S . Operations reports to the... ...intervening in the management of risks, trends, major projects, and the escalation and decision making that accompanies them. Support the...Full timeTemporary work
Agropur
Le Sueur County, MN2 days ago - A leading tech company seeks a BPO Manager in Phoenix to oversee outsourced operations for Global Escalations. This role demands 5+ years in BPO management, focusing on financial accuracy and operational excellence. You'll work closely with teams to drive automation, enhance...
- ...A company is looking for an Escalation Manager to join their Technical Support team. Key Responsibilities Own and drive the prompt resolution of escalated customer issues, aligning with customer expectations and business priorities Coordinate and guide Support Engineers...Remote work
Virtual Vocations Inc
United States4 days ago - ...for residents and staff with a positive attitude. This position manages the house coordinators, house parents, and residents in... ...function well with minimal supervision, relevant training in de-escalation techniques and Trauma Based Relational Therapy; budgeting and...Full timeContract workWork at officeLocal areaNight shiftDay shift
Lutheran Services Florida
Belleview, FL2 days ago $135k - $150k
...is shaping the future of customer success, check out the link. About This Role We’re looking for a full‑time Director, Technical Escalations to join our Customer Success team reporting to the Chief Customer Officer. This role is a remote role based in The United States....Full timeTemporary workRemote workFlexible hoursWeekend work$97k - $123k
Escalations Manager, Technical Support page is loaded## Escalations Manager, Technical Supportlocations: Office - San Diego, CA: Remote - USAtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R-4146We're scaling fast, our customer base is growing in complexity...Temporary workWork at officeLocal areaRemote workFlexible hours
