Average salary: $65,625 /yearly
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- ...first‑party data while staying on the forefront of rapidly evolving compliance and privacy requirements. The Technical Customer Escalation Manager is a critical operational role within LiveRamp's Global Customer Support organization. This person owns the end‑to‑end...SuggestedWorldwide
- ...Position Summary We are seeking a Customer Incident & Escalations Specialist to manage complex customer issues, coordinate resolution efforts across departments, and identify recurring service problems. This role focuses on customer advocacy, escalation management, root...SuggestedFull time
Telvero
La Porte, IN2 days ago $76k
Rooms To Go is seeking a Customer Care Red Alert Supervisor to lead our escalated support team in a high-volume retail environment. You’ll manage “red alert” customer issues related to sales, delivery, and service, ensuring fast, accurate resolutions that protect customer...SuggestedRooms To Go
Lebanon, TNa month ago$130k - $145k
...way people and businesses think about cybersecurity, digital experiences, and identity and access management. We are seeking an experienced and proactive Escalations Manager to join our Global Support Organization. This role is critical in ensuring customer satisfaction...SuggestedFull timeLocal areaWorldwideFlexible hoursAfternoon shift$30 - $40 per hour
Role Overview The Customer Service Operations & Escalation Lead is responsible for managing the daily operation of OnePlus North America's customer support channels and ensuring high-quality, efficient, and compliant service delivery. This position combines frontline operations...SuggestedHourly payFor contractorsFixed term contract- OnePlus is seeking a Customer Service Operations & Escalation Lead to manage daily North American customer support channels and ensure high-quality, compliant service delivery. The role combines frontline operations, escalation handling, QA, workforce planning, and system...Suggested
$71.33k - $76.91k
Job Details Title: Associate Director of Clinical Services and Escalation Location: Columbus, OH 43203 Job Type: Full Time Education... ...Care Coordination Teams. Facilitate the process for clinical management and escalation for members who demonstrate high acuity needs;...SuggestedPermanent employmentFull timeWork at officeImmediate startNight shift$99k - $131.15k
...OverviewFounded in 1910, KONEis a global leader that provides elevators, escalators and automatic building doors, as well as solutions for... ...next career move to join our team as our Technical Product Manager - Escalator Systems for KONE Americas in KONE Coal Valley, IL?...SuggestedFull timeTemporary workLocal areaFlexible hoursKONE
Coal Valley, IL2 days ago- Zito Media in Coudersport, PA is seeking an Escalation Coordinator to serve as a key contact for technical and customer issues. This full-time role requires 40+ hours weekly, including one weekend day, based in our Coudersport office. Responsibilities include following...SuggestedFull timeWork at office
- Ashley Furniture Industries, LLC is seeking a Local Customer Success Lead in Illinois to guide agents, resolve escalated customer issues, and coordinate with stores, RFC, and delivery teams. The role emphasizes real-time support for VIP deliveries and proactive communication...SuggestedLocal area
- ...to oversee inbound and outbound calls both remotely and onsite in the United States. The role ensures policy adherence, resolves escalated issues, and provides coaching to staff. The ideal candidate will have 3+ years in customer service, 1-2 years in supervision, and...SuggestedWork at officeRemote work
- Salesforce is seeking a Customer Risk Manager to own a defined portfolio of enterprise accounts, drive risk resolution, and coordinate... ...dissatisfaction and attrition. You will serve as the primary escalation point, engage executive stakeholders, and apply subject‑matter...Suggested
- Selene Finance LP is seeking a Customer Advocacy Specialist to manage highly escalated, complex, and sensitive complaints, including those from executive offices, regulators, and investors. You will perform investigative research, de-escalate cases with proactive outreach...Suggested
- Pella Mid-Atlantic is seeking an Installation Resolution Manager to lead and resolve complex customer escalations during window and door installations. The role blends field experience with strong communication to assess concerns, identify root causes, and drive timely...Suggested
- OnePlus North America is seeking a Customer Service Operations & Escalation Lead to oversee daily support channels and ensure high-quality service delivery. The role combines frontline operations management, escalation handling, QA, workforce management, and system...SuggestedFixed term contract
- Salesforce is seeking a Customer Risk Manager to own a defined portfolio and serve as the primary escalation point for enterprise accounts. You willpartner with executive stakeholders to resolve complex issues, drive risk mitigation, and ensure high customer satisfaction...
- Cotality, a leader in property intelligence, is seeking a Manager, Customer Care - Tax Escalations. This hybrid-remote role directs a team of 15-18 Customer Care Tier 2 associates and a Team Lead to uphold service excellence and client advocacy. You will oversee SLA adherence...Remote work
$77.7k - $85k
## Manager, Customer Care - Tax EscalationsApply: Dallas, TX: Oxford, MS: Rochester, NY: Austin, TX: Full time: Posted Yesterday: REQ... ...regular status updates and business reviews, resolving escalations to maintain trust and contract compliance.* **Collaborative Leadership...Full timeContract workWork experience placementWork at officeLocal areaRemote workFlexible hoursRotating shiftAfternoon shift2 days per week1 day per week- ...dental, vision (and pet!) insurance as well as special perks and discounts. Job Purpose & Scope Leads day-to-day management of the escalation queue, providing real-time decision support on complex and high-risk interactions. The role ensures escalations are handled...Work experience placementWork at officeLocal area
- Vanderlande in Marietta, GA seeks a Senior Service Account Manager to lead a strategically important customer portfolio within our North... ...advisor, owning service performance, contract profitability, escalations, and account growth across multiple sites. This senior...Contract work
$93k - $116k
...truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?The Escalator Technical Project Manager is responsible for leading and coordinating escalator projects across both New Equipment and Modernization businesses...Full timeLive inWorldwideOTIS
Bloomfield, CT2 days ago- ...ensure consistent execution of LCS delivery activities. The role supports real-time VIP deliveries, same-day and next-day saves, and escalations while coaching teams to deliver high-quality service. The Lead coordinates with RFC, store, delivery, Road Support, and Customer...Local area
$130k - $160k
...exceptional. Key ResponsibilitiesLead resolution of critical escalations across AWS, Azure, and GCP environmentsServe as the final escalation... ..., and distributed systemsProven track record in incident management and escalation handlingExcellent communication and...Full timeCentric Software
Campbell, CA1 day ago- ...Services LLC in Scottsdale, AZ is seeking a Client Servicing Manager to act as the primary liaison for strategic partners, ensuring... ...product to drive adoption and value, handle incidents, and manage escalations. Hybrid work arrangement; must be eligible to work in the...
- PLS Financial Services in Oak Brook, IL is seeking a Customer Care Team Lead to oversee escalated customer interactions, train staff, and ensure high quality service in a fast-paced environment. You will analyze inquiries, coordinate with supervisors, and maintain records...Afternoon shift
- ..., Inc. seeks a Customer Support Tactical Team Supervisor in King of Prussia, PA. This role leads a team of specialists, handling escalations and aligning customer support with field operations to drive service excellence. Responsibilities include coaching on complex cases...
- Sharecare is a digital health company delivering software and services to improve care quality and reduce costs. The role handles escalated member concerns and provides Help Desk support for the Customer Service Team. The ideal candidate has a GED/HS diploma and at least...
- ...provide hands-on, day-to-day operational support to the Chicago Air, Ocean and Domestic teams by coordinating internal and external escalations and ensuring accurate, professional customer updates that improve the customer experience. The role connects operations with...
$110.5k - $150k
...Job Description A bit about this role: The Senior Manager of Payment Integrity is responsible for data-driven research and root... ...cause analyses related to payment integrity provider disputes and escalations to facilitate resolution and drive education in support of...Full timeContract workInternshipRemote work- Salesforce is seeking a Customer Risk Manager in a hybrid office-flexible role, in Austin, TX. You will own a defined portfolio, serve as the primary escalation point for enterprise accounts, and coordinate with executive leadership to mitigate risk and protect customer...Work at officeFlexible hours
