Average salary: $65,625 /yearly

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  • Customer Service Operations & Escalation Lead (Contractor)

    $30 - $40 per hour

     ...Job Description Job Description Role Overview The Customer Service Operations & Escalation Lead is responsible for managing the daily operation of OnePlus North America’s customer support channels and ensuring high-quality, efficient, and compliant service delivery... 
    Suggested
    Hourly pay
    For contractors
    Fixed term contract

    OPPO US Research Center

    Union City, CA
    23 days ago

  • Customer Escalation Lead

     ...truly a remote and telecommuting company. WHAT ARE WE LOOKING FOR? The Customer Escalation Lead is a senior individual contributor responsible for protecting customer confidence, managing strategic customer relationships, and driving the successful resolution of high-... 
    Suggested
    Remote work

    REALTIME SOFTWARE SOLUTIONS LLC

    San Antonio, TX
    25 days ago

  • Manager Human Resources (Escalators)

    Location: Clinton (Escalator Plant), NC, United States Job ID: 91467 We Elevate... Quality of urban lifeOur elevators, escalators, and...  ...analysis, compensation delivery, career counseling, performance management, and succession planning• Manage local operational HR... 
    Suggested
    Hourly pay
    Work experience placement
    Local area

    Schindler

    Clinton, NC
    4 hours agonew

  • Elevator & Escalator Project Manager

    The MEUS-MEA Project Manager will organize, manage, and plan elevator and escalator new construction as well as modernization projects in the assigned territory to deliver a quality product in a timely manner and meet or exceed business plan gross profit objectives at... 
    Suggested

    meus-mea

    Cypress, CA
    1 day ago

  • Remote Canada- Escalation Manager (Customer Support)

     ...weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.Job Summary: The Escalation Manager, will be responsible for coordinating efforts to resolve escalated customer issues typically related to high impact customer... 
    Suggested
    Full time
    Work at office
    Remote work
    Flexible hours

    PointClickCare

    Remote
    a month ago

  • Manager, Customer Escalations

     ...impact. We’re proud to be a part of that. Learn more about us on our YouTube Channel or Blog Posts Who You Are The Manager, Customer Support - Escalations is a hands-on, customer-facing leader responsible for HighLevel's Customer Escalations function and some of our most... 
    Suggested
    Full time
    Remote work
    Worldwide

    Gohighlevel

    Remote
    11 days ago

  • Escalations Account Executive

     ...Escalations Account Executive Boston, MA August 31, 2026 At CarGurus, our mission is to give people the power to reach their destination...  ...segment. In this position, you will focus entirely on managing a high volume portfolio of cancelled accounts, executing targeted... 
    Suggested
    Contract work
    Flexible hours

    Venturefizz Product Management Community

    Boston, MA
    2 days ago

  • Premier Mortgage Client Servicing Escalation Manager

    $37.97 - $60.64 per hour

     ...and accurate execution of any mortgage or HELOC servicing activities, issues, or inquiries. Act as a liaison and owner of every escalation or issue between the advisors, their clients, and internal departments to provide day‑to‑day support in responding to advisor and... 
    Suggested
    Hourly pay
    Flexible hours
    Weekend work

    Mary Dickson

    Newark, DE
    2 days ago

  • QBL Payroll Tax Operations and Services Lead - Remote

    $46 - $62 per hour

     ...most complex, high-stakes, and ambiguous customer or internal escalations. Beyond handling advanced technical casework, you will hold formal...  ...primary backup facilitator for Daily Stand-Ups when the M1 manager is unavailable. \n Maintain total mastery of the daily... 
    Suggested
    Remote job
    Hourly pay
    Local area
    Flexible hours

    Intuit

    New York, NY
    5 days ago

  • Senior Manager, Escalation Services

    $119.19k - $146k

     ...About the Role: Gusto is hiring a Senior Leader to lead our Escalation Services team within Benefits Services. This role is two jobs...  ...creating the next iteration of how escalations are handled, not just managing the team that handles them today. You'll lead a team of... 
    Suggested
    Full time
    Work at office
    Local area
    2 days per week
    3 days per week

    gusto

    Scottsdale, AZ
    3 days ago

  • Director, Manufacturing Process & Technical Quality - CGT

    $184.6k - $277k

     ...development through commercialization and post-approval lifecycle management. The role is accountable for translating Quality strategy into...  ...Drive accountability for Quality decisions, issue resolution, escalation, and delivery of commitments.• Ensure compliance with the... 
    Suggested
    Full time
    Summer work
    Remote work
    Flexible hours
    2 days per week

    Vertex Pharmaceuticals

    Boston, MA
    1 day ago

  • Technical Program Manager, Manufacturing

    $160k - $203k

     ...Manufacturing Engineering /Full-time /On-siteAs a Technical Program Manager in Manufacturing Engineering, you will play a central role in...  ...by ensuring cross-functional alignment and driving resolution/escalation of any roadblocksCollaborate with finance, engineering,... 
    Suggested
    Full time
    Temporary work
    Relocation package

    Zoox

    Fremont, CA
    2 days ago

  • Technical Infrastructure Program Manager, Global Project Standards

    $127.1k - $172k

     ...engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across...  ...timely decisions, mitigating risks, clearing blockers, and escalating appropriately. • Applying process improvement methodologies to... 
    Suggested
    Full time
    Flexible hours

    Amazon Web Services, Inc.

    Seattle, WA
    3 days ago

  • Escalations Manager, Power Packs

    $94.78k - $153.88k

     ...discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.We're looking for an Escalations Manager to own resolution of Power Packs' highest-value and highest-risk customer cases, serving as the definitive decision point... 
    Suggested
    Full time
    Work at office
    Local area
    Remote work
    Worldwide
    Flexible hours
    Shift work

    Collectors

    Santa Ana, CA
    4 days ago

  • Senior Technical Program Manager, Leo Customer Terminals

    $148.7k - $201.2k

     ...reliable connectivity.Leo is looking for a Senior Technical Program Manager (TPM) located in Redmond, WA to support the Aviation Design,...  ...to execute solutions meeting key product KPI and escalate as required when teams are unable to reach a consensus or decisions... 
    Suggested
    Permanent employment
    Overseas
    Flexible hours

    Amazon

    Redmond, WA
    2 days ago

  • Senior Manager - Elevator & Escalators Operations

    $172.67k

    DescriptionPosition at Long Island Rail RoadJob Title: Senior Manager Elevator and Escalator OperationsDepartment: EngineeringMTA Agency: Long Island Rail RoadPrimary Location(s): Queens, NYSalary: $172,665.07Regulated/Safety Sensitive: Safety SensitiveUnion Affiliation... 
    Contract work
    For contractors

    Metropolitan Transit Authority

    New York, NY
    1 day ago

  • Contract Manufacturing Manager

     ...manufacturing operations. This sales account contract manufactirng manager role serves as the client's primary point of contact,...  ...comfortable presenting forecasts to leadership, resolving client escalations, and confirming orders on the production floor and they treat... 
    Contract work
    Work at office
    Remote work

    USANA Health Sciences

    Salt Lake City, UT
    1 day ago

  • Health Plan Provider Contracts Manager - Complex (Washington)

     ...executes standardized alternative payment model (APM) contracts; issues escalations, and supports network adequacy, joint operating committees (JOCs), and delegation oversight. • Execution, management, and optimization of value-based contracts and enhanced provider... 
    Contract work
    Work at office

    Molina Healthcare

    Seattle, WA
    2 days ago

  • Senior/Staff Technical Program Manager, Manufacturing Strategy & Operations

    $140k - $180k

     ...manufactured reliably at scale. As the Senior/Staff Technical Program Manager for Manufacturing Strategy & Operations, you will serve as a...  ..., labor, cost, and schedule. Create clear mechanisms for escalating decisions, assigning owners, and driving actions through... 
    Local area
    Shift work

    Zipline

    San Francisco, CA
    a month ago

  • Quality Technical Manager

    $124k - $174k

     ...build a brighter, healthier future for all.The Quality Technical Manager is a strategic leader responsible for driving the end to end...  ...finished goods release.Serve as the primary technical escalation point for internal plant operations, providing advanced troubleshooting... 
    Hourly pay
    Full time
    Contract work
    Work experience placement
    Local area
    Relocation

    Colgate-Palmolive

    Piscataway, NJ
    4 days ago

  • Sr. Technical Program Manager, New Service Operations

    $144.8k - $217.2k

     ...intake, maintenance readiness against contracts and SLAs, asset-management and customer-relationship enablement, and the customer-facing...  ..., Asset Management, and Commercial to committed deliverables; escalate when timelines and sold obligations diverge Build the system-... 
    Hourly pay
    Full time
    Temporary work
    Flexible hours

    Tesla

    California
    27 days ago

  • Program Manager, Marketing Operations

    Program Manager, Marketing Operations - PMOPosition SummaryTarkett is seeking a highly organized and strategic Program Manager, Marketing...  ...scope, sequencing, resources, and timelines.Proactively escalate risks and programs requiring leadership attention.PMO Governance... 
    Full time
    Worldwide
    Flexible hours

    Tarkett

    Solon, OH
    3 days ago

  • Assistant Clinic Director - Hiring Incentive Eligible

    $70k

     ...Clinic Director will be to support the Clinic Director with the management of the clinic site, including the hiring and training of all...  ...in after hours on call rotation with clinic directors and de-escalate /manage crises that occur on site or after hours. Carry caseload... 
    Local area

    Northeast Health Services, Northeast Health Services

    Orleans, MA
    4 hours agonew

  • Senior Manager, Clinical Quality

     ...genetic abnormality.  The company assembled an experienced management team, each of whom has over 20 years of pharmaceutical industry...  ...Evaluate audit findings, assess compliance risk, and ensure timely escalation of significant observations or audit trends Provide quality... 

    Larimar Therapeutics

    Philadelphia, PA
    18 hours ago

  • Senior Manager, Clinical Program Quality and Excellence (Oncology)

    $137k - $215.27k

     ...significant quality and compliance risks to key stakeholders and Management and appropriate and timely investigations and mitigations are...  ...subject safety, data integrity, and business operations and escalate compliance risks to CPMQ management. Ensure audit reports and... 
    Minimum wage
    Work at office
    Local area
    Immediate start
    Night shift

    Takeda

    Boston, MA
    2 days ago

  • Escalation Manager

    $159k - $196k

     ...operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated...  ...You will: Serve as the primary operations leader and escalation point for high-priority safety and operational issues. Make... 
    Full time
    Work experience placement
    Local area
    Immediate start
    Remote work
    Shift work
    Night shift
    Rotating shift

    Waymo

    Arizona
    12 days ago

  • General Manager - Aerospace Manufacturing (Eastlake, OH)

     ...Job Posting Title: Onsite General Manager – Aerospace & Defense Manufacturing (Eastlake, OH) General Manager – Precision CNC Manufacturing...  ...Build strong customer relationships and lead resolution of escalated quality or delivery concerns. Work with Sales and Account... 
    Full time
    Temporary work
    Work at office
    Shift work
    Day shift

    TRIBUS

    Eastlake, OH
    1 day ago

  • Program Manager Customer Success

    Description: The Program Manager Customer Success position is expected to bring value at the strategic level to both Century and our...  ...team (Ops Leads, ACMs, Management) to address ongoing issues. # Escalate critical operational issues to the Senior Manager Customer... 
    Contract work
    Work at office
    Immediate start
    Remote work
    Shift work

    Century Distribution Systems

    Glen Allen, VA
    2 days ago

  • Sr. Manager Technical Customer Support

    $103.2k - $144k

     ...for all Navico Group brands within the AMER region. As the Sr. Manager of Technical Customer Support, you will build and lead a high-...  .... Provide leadership and guidance on complex technical escalations, ensuring timely resolution of critical customer issues while... 
    Full time
    Work at office
    Local area
    Shift work

    Brunswick Corporation

    Menomonee Falls, WI
    2 days ago

  • Customer Technical Manager

    Customer Technical Manager in Cleveland, OhioUnique Skills:At Gulfstream, our people are at the heart of everything we do. We believe...  ...Programs and/or Reliability Enhancement events. Tactical oversight of escalated customer issues to include coordination of complex maintenance... 
    Work at office
    Remote work
    Work from home
    Worldwide
    Shift work

    Gulfstream Aerospace Corporation

    Savannah, GA
    3 days ago