Average salary: $65,625 /yearly
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- About the Team: The Escalations and Supportability team is part of the Outreach Support organization and is focused on reducing customer... ...partner closely with Product, Engineering, and Customer Success to manage critical incidents, prevent recurrences, and drive long-term...SuggestedWork at officeRemote work
- ...is seeking a Customer Service Team Lead to deliver an exceptional experience from project inception to completion. You will handle escalated issues, coordinate with sales and customers, and guide a small team to meet deadlines. The role emphasizes strong communication,...SuggestedWork at office
- ...seeking a Customer Experience Coordinator to join our frontline operations team. This role supports audits, data entry, and real-time escalation for shippers via phone and email, ensuring accurate reporting and timely responses in a fast-paced environment. The successful...Suggested
- ...weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.Job Summary: The Escalation Manager, will be responsible for coordinating efforts to resolve escalated customer issues typically related to high impact customer...SuggestedFull timeWork at officeRemote workFlexible hours
PointClickCare
Remote11 days ago - ...Escalations Account Executive Boston, MA August 31, 2026 At CarGurus, our mission is to give people the power to reach their destination... ...segment. In this position, you will focus entirely on managing a high volume portfolio of cancelled accounts, executing targeted...SuggestedContract workFlexible hours
- ...Client Escalation Manager SafeRide Health is seeking a Client Escalation Manager to lead the resolution of complex, high-priority client issues while developing a high-performing team of Client Escalation Specialists. This role serves as the primary point of accountability...SuggestedRemote work
$130k - $160k
...exceptional. Key ResponsibilitiesLead resolution of critical escalations across AWS, Azure, and GCP environmentsServe as the final escalation... ..., and distributed systemsProven track record in incident management and escalation handlingExcellent communication and...SuggestedFull time$37.97 - $60.64 per hour
...and accurate execution of any mortgage or HELOC servicing activities, issues, or inquiries. Act as a liaison and owner of every escalation or issue between the advisors, their clients, and internal departments to provide day‑to‑day support in responding to advisor and...SuggestedHourly payFlexible hoursWeekend work- AccountMakers is hiring a Senior Customer Support Representative to manage escalated inquiries in a fast-growing e-commerce setting. You will resolve complex order, billing, and account issues and serve as a direct contact for VIP customers. The role supports multi-channel...Suggested
$121k
...staffing, support bedside teams, and serve as the on-site clinical leader for your shift. Responsibilities include patient flow management, escalation of complex cases, and ensuring adherence to safety and regulatory standards. You’ll collaborate closely with facility...SuggestedShift workFusion Medical Staffing
Atlanta, GA11 hours ago- ...teamwork come together to support the most exciting missions in the world!About the RoleWe are seeking an experienced Technical Escalation Manager to lead the resolution of high-impact customer issues within our cybersecurity platform.In this role, you will act as the...SuggestedFull time
$137k - $287k
...actively supporting the resilient and profitable growth of Lam's business. The impact you’ll makeThe Global Planning & Operations Escalation Manager is responsible for leading the structured response to planning and operational excursions, business disruptions, and...SuggestedLocal areaRemote workFlexible hours2 days per week3 days per week1 day per week- ...for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Staff Escalation Manager 4 About the job This position is needed to support the Escalations Management team, under the Escalations & Engagement org...SuggestedFull timeRemote workWorldwide
Twilio
Remote2 days ago - ...everywhere. Apply today!Job DetailsRole Summary:As a Technical Product Manager specializing in AI Solutions, this role will own the... ...capabilities — including assistant and agent behaviors, conversation and escalation flows, knowledge grounding and retrieval strategy, and...SuggestedFull timeWork experience placementLocal area
- ...TypeContractRemote30% RemoteJob Description: The Social Media Manager is responsible for leading crisis management efforts across Global... ...decisions.Responsibilities: Daily Rapid Response Crisis & Escalations Management.Assess incoming brand challenges and escalations on...SuggestedLocal areaShift work
$120k - $180k
...and drive the integrated manufacturing program plan (WBS/IMS), manage critical path and cross-functional dependencies, and take full... ...constraints) and aggressively drive mitigation plans to closure. Escalate when necessary but default to solving laterally and decisively....Full timeTemporary workPart timeWorldwide- ...innovation in a dynamic environment. As a Lead Technical Program Manager in Consumer & Community Banking - Technology team, you will... ...validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations....
$140k - $180k
...manufactured reliably at scale.As the Senior/Staff Technical Program Manager for Manufacturing Strategy & Operations, you will serve as a... ..., labor, cost, and schedule.Create clear mechanisms for escalating decisions, assigning owners, and driving actions through closure...Local areaShift work- ...innovation in a dynamic environment. As a Lead Technical Program Manager in Payments Technology, you will drive the successful delivery... ...AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.Advanced...
$150k - $200k
...now and create your future.Huron is seeking a Technical Product Manager and Builder to lead the evolution of healthcare analytics and... ...release communication, and post-launch outcome review.Remove or escalate product decision barriers and close the loop after release through...Full timeRemote work- ...DuPont. Why Join Us | DuPont CareersThe Contract Manufacturing Manager develops, manages, and optimizes third-party manufacturing... ...management through scorecards, KPI reviews, business reviews, escalation routines, coaching, and continuous improvement plans.Analyze supplier...Contract workWork at office
$151.2k - $204.6k
...Customer Experience and Business Trends (CXBT) is seeking a Product Manager - Technical to directly influence the direction of AWS product... ...authority. They tirelessly advocate on behalf of customers and escalate immediately when they believe course correction is needed....Immediate startWorldwideFlexible hours$177k - $239.4k
We are seeking an Principal Technical Program Manager to build and lead a critical program intake function for Amazon Customer Service... ...functional alignment, and build mechanisms to track progress and escalate risks - Continuous Improvement - Instrument the intake...Full timeFlexible hours- ...seeking a Director of Customer Retention to enhance customer experience and operational efficiency. The successful candidate will manage multiple teams to prevent churn, improve customer onboarding, and collaborate with various departments to optimize customer journeys...
High Level Services
New York, NY4 days ago - ...innovation in a dynamic environment. As a Lead Technical Program Manager in Enterprise Technology - Electronic Trading Services team,... ...CIB to forecast demandInforming the CIB of delivery status, escalating to resolve blockers as neededProactively advise the CIB on matters...
$111k - $137k
...and Beijing, among other locations globally. The RoleThe Travel Manager, Client Services & Program Support serves as a senior travel... ...rather, it functions as an internal strategic travel operator and escalation point that bridges white-glove traveler support, vendor/agency...Permanent employmentFull timeWork at officeLocal area- ...engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across... ...seamless rack production and shipment• Serve as the primary escalation point for production blockers, driving rapid resolution by...Contract workFlexible hoursShift workNight shiftDay shift
- ...high-quality products that resonate with clientsAs a Product Manager in CCB, you are an integral part of the team that innovates new... ...feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional...
- ...ADT’s end-to-end Travel & Expense program. The Travel & Expense Manager will drive policy compliance, traveler experience, financial... ...integrations, queue and feed monitoring, troubleshooting, and vendor escalation.Oversee daily expense operations, including report review,...
- ...innovative and talented team!.SummarySeeking a Product Delivery Manager with 5-10 years of experience to join our award-winning team in... ...projects.Identify issues proactively, resolve conflicts, escalate if necessary, and work across the organization.Work closely with...Work at office
