Average salary: $65,625 /yearly
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- ...Support Account Manager (IC3) Fivetran is modernizing data movement for thousands of companies through automated, reliable pipelines... ...play an important role in both proactive account support and escalation execution; helping identify risk before it grows, restoring...SuggestedFull timeWork at officeRemote work
Tobiko - A Fivetran Company
Oakland, CA2 days ago - Ukg-6 seeks a Lead Escalation Manager in Atlanta, GA, offering a hybrid role. You'll manage complex customer issues in HCM/SaaS products, ensuring resolution through cross-functional collaboration. Ideal candidates have over 5 years of B2B customer management experience...Suggested
$75k - $85k
...the team that's changing the world. Responsibilities Own the escalations queue by delegating work, setting monthly goals, and monitoring... ...affecting commercial accounts, partnering with Account Management to identify risks, drive resolution, and support long-term retention...SuggestedWork at office- ...options. Report the status of assigned tasks and projects to management. Work to build and maintain relationships, which includes within... ...and this means prioritizing the work effectively. Acts as an escalation point where difficult or controversial calls are received....Suggested
$55.7k - $83.6k
...Middletown, Pennsylvania is looking for a Customer Service Supervisor to manage and oversee customer service operations. The role requires leading a team, ensuring efficient service delivery, and handling escalated customer issues. A Bachelor's degree or equivalent experience is...Suggested$41.24k - $68.73k
TruGreen in Tampa, Florida is seeking a Customer Service Supervisor to oversee customer service representatives, manage escalated issues, and ensure adherence to policies. Candidates should have an associate's degree with 3+ years in customer service, along with supervisory...Suggested- Sunrun Inc. in California seeks an experienced professional to manage escalated customer issues and enhance customer success. The role requires strong communication skills, a customer-focused mindset, and at least 5 years of relevant experience. Candidates should be proficient...Suggested
$90.9k - $130.7k
UKG is looking for an Escalation Manager in New York, responsible for managing escalated customer issues in HCM/SaaS. The ideal candidate has over 5 years of B2B Customer Management experience, strong project management skills, and the ability to work effectively across...SuggestedWork at office3 days per week$90.9k - $130.7k
UKG in Scottsdale, AZ is looking for an Escalation Manager to handle complex customer escalations related to HCM/SaaS products. The successful candidate will have over 5 years of experience in B2B customer management and the ability to work collaboratively across teams...Suggested3 days per week- ...of their customer service representatives. This role is essential in ensuring world-class service delivery and involves handling escalated customer issues. Candidates should have 3+ years in customer service and 2+ years in a leadership role, with effective bilingual communication...Suggested
- ...Holding Corporation in San Antonio seeks a Customer Service Assistant Manager. In this role, you'll manage a team of Customer Service Representatives, oversee day-to-day operations, including handling escalated calls and managing performance metrics. Applicants should have 2...Suggested
- A top mortgage services provider in Idaho is seeking an individual experienced in vendor management to oversee escalated issues and performance standards. The ideal candidate will have at least two years of management experience, strong negotiation skills, and proficiency...SuggestedWork at office
- A dynamic technology firm in New York is seeking a Manager, Support Engineer to lead the Support Engineering team. You will be responsible for managing escalations and ensuring high-quality resolutions while collaborating closely with Product and Engineering. The ideal...Suggested
- A leading eyewear company seeks a Customer Care Manager to oversee customer experience within lab operations. The role involves managing escalated customer issues, leading a team, and ensuring efficient production flow. Ideal candidates possess a Bachelor's degree in a...Suggested
$37.97 - $60.64 per hour
PREMIER MORTGAGE CLIENT SERVICING ESCALATION MANAGER WHAT IS THE OPPORTUNITY? CNB currently has a client set that are ultra-high net worth clients that will require additional white glove servicer, offers U.S. based clients and their advisors the personalized service of...SuggestedHourly payRemote workFlexible hoursWeekend work- ...Greensboro, NC to supervise customer service representatives and improve service quality. You will manage a team to ensure accuracy in order processing, address escalated issues, and maintain positive client relationships. Strong leadership and effective communication skills...Remote work
- A global leader in vision care products is seeking a Customer Care Manager in Phoenix, Arizona. This role involves owning the customer experience within lab operations, serving as the escalation point for complex issues, and managing customer care agents. A bachelor's degree...
- A leading automotive company in Montvale, NJ is looking for a Customer Care Lead to manage escalated customer issues across the Americas. The role focuses on enhancing the customer experience by effectively bridging the gap between owners, retail partners, and technical...
- A leading mobility solutions provider is looking for a Sales Account Manager in Atlanta, GA. The candidate will cultivate relationships with customers to drive sales for elevator and escalator services. Responsibilities include account management, pursuing sales opportunities...
$73.6k - $92k
...to fuel their career growth. Role overview As a member of the Escalation Sales Team, the Escalation Account Executive, L1 will be responsible... ...with internal teams. Meet or exceed sales targets by managing a revolving portfolio of accounts and executing a strategic sales...Temporary workFlexible hours$130k - $160k
...Key Responsibilities Lead resolution of critical escalations across AWS, Azure, and GCP environments Serve as the final... ...and distributed systems ~ Proven track record in incident management and escalation handling ~ Excellent communication and stakeholder...Full timeCentric Software
Campbell, CA4 days ago$140k - $183.7k
...Snowflake core values and are reflected in everything we do. Snowflake’s Support team is expanding! We are looking for a Staff Escalation Manager to join our team and achieve our goal of helping our customers achieve their business goals by providing outstanding service...Work experience placementWork at officeFlexible hoursWeekend work- ...Strategic Account Ownership Own overall relationship management for assigned strategic accounts, serving as the primary customer... ...timely resolution. Resolve customer complaints and escalations by engaging appropriate internal resources and driving solutions...Work at officeLocal area
Prysmian Group
Highland Heights, KY1 day ago $90.9k - $130.7k
...you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. About The Role As an Escalation Manager (EM) in the UKG Customer Success organization, working directly with a variety of internal constituencies, you will assume ownership...Flexible hours3 days per week- ...Support Representative Lead in Portland, Oregon. In this key role, you will lead the team, ensure excellent customer service, and manage escalated calls. A current Pharmacy Technician Licensure is required. You will also coach team members, prioritize workloads, and...
$97k - $123k
...receive clear, timely, and trustworthy communication during escalations. Your work will turn escalation insights into systemic improvements... ...decision-making authority. It does not include direct people management or engineering ownership. You'll Get to : Own high-...Temporary workLocal areaFlexible hoursLytx
San Diego, CA4 days ago$2,000 per month
...Job Summary Etched is looking for a Contract Manufacturing Manager to lead our global contract manufacturing strategy as we scale... ...Own executive-level supplier relationships, business reviews, escalations, and long-term partnership planning Lead contract manufacturing...Contract workWork at officeRelocation packageEtched
San Jose, CA10 days ago$80k - $120k
A leading technology company is seeking a Technical Account Manager in San Jose, California. This role involves owning customer success for SMB accounts and collaborating with engineering and sales teams. The ideal candidate has over 5 years of customer-facing experience...$108k - $142k
A leading technology provider is seeking a Sr. Service Technical Account Manager in San Jose, California. This role entails managing post-sales support for global service customers, collaborating with engineering and sales teams, and ensuring timely follow-up on service...- A tech solutions firm in Los Angeles seeks an IT Service Desk Manager to oversee the service desk operations, ensuring timely support... ...level adherence. This role involves managing a team, handling escalated issues, and driving continuous improvement in support processes...
