Average salary: $65,625 /yearly
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$106.5k - $140.5k
...first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements. The Technical Customer Escalation Manager is a critical operational role within LiveRamp's Global Customer Support organization. This person owns the end-to-end...SuggestedFull timeWork from homeWorldwideFlexible hoursNight shift- About the Team: The Escalations and Supportability team is part of the Outreach Support organization and is focused on reducing customer... ...partner closely with Product, Engineering, and Customer Success to manage critical incidents, prevent recurrences, and drive long-term...SuggestedWork at officeRemote work
Outreach
Seattle, WA1 day ago - Epicor seeks a Customer Operations Manager to own high-severity billing and quote-to-cash escalations, coordinating across Finance, Revenue Operations, Sales, and back-office teams. You will ensure reconciled accounts and executive-level visibility, applying governance...Suggested
- ...James Fulfilment in Columbus, OH is seeking a Customer Service Manager to lead our US Client Services team, owning the quality, pace... ...consistency of ticket resolution across the operation. You will be the escalation point for complex issues, building strong relationships with...Suggested
- ...weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.Job Summary: The Escalation Manager, will be responsible for coordinating efforts to resolve escalated customer issues typically related to high impact customer...SuggestedFull timeWork at officeRemote workFlexible hours
PointClickCare
Remote22 days ago $99k - $131.15k
...OverviewFounded in 1910, KONEis a global leader that provides elevators, escalators and automatic building doors, as well as solutions for... ...next career move to join our team as our Technical Product Manager - Escalator Systems for KONE Americas in KONE Coal Valley, IL?...SuggestedFull timeTemporary workLocal areaFlexible hours$73.9k - $98.5k
Position Summary The Customer Advocacy Lead serves as a highlevel support resource within Customer Advocacy, responsible for managing highly escalated and sensitive cases, supporting case owners with advanced research, regulatory/high risk exposure complaints and...SuggestedWork at office- ...Supervisor for their customer service team located in Missouri. The successful candidate will manage a team of associates, ensure policies are followed, and resolve customer escalations effectively. The position requires an associate's degree, a minimum of 3 years of...Suggested
- ...is seeking a Customer Service Team Lead to deliver an exceptional experience from project inception to completion. You will handle escalated issues, coordinate with sales and customers, and guide a small team to meet deadlines. The role emphasizes strong communication,...SuggestedWork at office
- Jobtailor is seeking a senior quality/regulatory leader in New Jersey to drive product escalation processes, QRB coordination and field action oversight. You will manage staffing, budgets and performance while ensuring compliance with FDA and EU MDR/MDD directives. The...Suggested
- ...Customer Success to lead all customer‑facing activity for Global Services in the region. You will drive service governance, escalation management, and regional performance across four Lines of Service from deployment through steady‑state operations. In this senior role,...Suggested
$130k - $160k
...exceptional. Key ResponsibilitiesLead resolution of critical escalations across AWS, Azure, and GCP environmentsServe as the final escalation... ..., and distributed systemsProven track record in incident management and escalation handlingExcellent communication and...SuggestedFull time- Optimum is seeking an Executive Customer Relations Specialist to resolve highly escalated customer issues and advocate for customers across internal and partner teams. You will handle complaints from executives, agencies, and customers while maintaining high professional...Suggested
- Twilio seeks a Staff Escalation Manager 4 to strengthen the Escalations Management team within Twilio Support Ops. You will lead complex technical issues, collaborate with internal teams, and communicate with executive-level customers. This role emphasizes mentorship,...SuggestedRemote job
- ...ResponsibilitiesStrategic Account OwnershipOwn overall relationship management for assigned strategic accounts, serving as the primary... ...timely resolution.Resolve customer complaints and escalations by engaging appropriate internal resources and driving solutions...SuggestedFull timeWork at officeLocal area
$37.97 - $60.64 per hour
...and accurate execution of any mortgage or HELOC servicing activities, issues, or inquiries. Act as a liaison and owner of every escalation or issue between the advisors, their clients, and internal departments to provide day‑to‑day support in responding to advisor and...Hourly payFlexible hoursWeekend work- ...technical support with continuous improvement duties and act as the first point of contact for frontline agents, handling complex escalations and partnering with cross-functional teams to enhance processes, tools, and training. The role emphasizes coaching, onboarding,...
- ...company committed to doing things the right way. This role leads escalated customer support by resolving complex service issues and... ...customer service, strong MS Office skills, and the ability to manage high call volumes in a fast-paced environment are #J-18808-Ljbffr...
- AccountMakers is hiring a Senior Customer Support Representative to manage escalated inquiries in a fast-growing e-commerce setting. You will resolve complex order, billing, and account issues and serve as a direct contact for VIP customers. The role supports multi-channel...
- ...teamwork come together to support the most exciting missions in the world!About the RoleWe are seeking an experienced Technical Escalation Manager to lead the resolution of high-impact customer issues within our cybersecurity platform.In this role, you will act as the...Full time
- ...teams. If you thrive in this culture, come join us! Your Impact: We are looking for a highly skilled and customer-focused Senior Escalation Manager to own the end-to-end management of customer-facing escalations that require engagement from Product, Engineering, Cloud...Immediate start
- ...Overview CORT Tradeshow and Events is hiring a District General Manager (DGM) in Secaucus, NJ. CORT provides furniture rental solutions... ...Relations: Maintain strong customer relationships, resolve escalated issues, and collaborate with sales, contractors, and internal...For contractorsLocal areaFlexible hoursNight shift
CORT
Secaucus, NJ24 days ago - Illumio is seeking a Senior Escalation Manager to own the end-to-end management of customer-facing escalations across Product, Engineering, Cloud Operations, SRE, Security, and Leadership. You will triage, route, and drive resolution while maintaining clear executive updates...
$106.32k - $132.9k
...for team gatherings, functional off-sites or customer meetings. See yourself at Twilio Join the team as Twilio’s next Staff Escalation Manager 4 About the job This position is needed to support the Escalations Management team, under the Escalations & Engagement org within...Remote jobLocal areaWorldwide- Saia is seeking a dedicated professional to lead escalated customer support, resolving complex service issues and guiding OS&D concerns.... ...ensure timely resolutions and high service standards. You will manage high-volume communications, review shipment and dispute documentation...
- ...and pushing the boundaries of what’s possible in supply chain management. From warehousing and fulfillment to complex project management... ...and provide coaching and discipline as needed. Serve as an escalation point for issue resolution and employee concerns. Work...Work at officeLocal areaMonday to FridayFlexible hoursDay shift
Conectiv Supply Chain Solutions, Inc.
Memphis, TN24 days ago $48k - $60k
...Job Description Job Description Assistant General Manager About the Job: As an Assistant General Manager, you'll be at the... ...issues as they arise, determine immediate resolutions, or escalate to the GM when necessary. Assist in sourcing, recruiting, interviewing...Work experience placementImmediate startShift workTaco Bell
Commack, NY14 days ago- ...Shelton, CT is looking for a dynamic and driven Assistant General Manager to help lead our team and elevate the guest experience. This... ...brand standards, policies, and procedures Handle guest escalations and resolve complaints with professionalism and urgency Assist...Local areaFlexible hoursAfternoon shift
Courtyard by Marriott - Shelton CT
Shelton, CT24 days ago - ...Description Job Description Description: Assistant General Manager — Papa Johns | Competitive Salary + Performance Bonus The... ...that make guests feel taken care of, and handle complaints and escalations in a way that turns a bad experience into a loyal customer....Start working todayLocal areaFlexible hoursShift workNight shift
Papa Johns
Newark, NJ3 days ago - ...Summary of Duties : We're looking for an Assistant General Manager who embodies these values and is ready to support site... ...standard operating procedures. Properly address all customer escalations in a calm and collected manner. Perform other related duties...
LUV Carwash
Montgomeryville, PA5 days ago
