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$130k - $145k
...way people and businesses think about cybersecurity, digital experiences, and identity and access management. We are seeking an experienced and proactive Escalations Manager to join our Global Support Organization. This role is critical in ensuring customer satisfaction...SuggestedFull timeLocal areaWorldwideFlexible hoursAfternoon shift- ...to oversee inbound and outbound calls both remotely and onsite in the United States. The role ensures policy adherence, resolves escalated issues, and provides coaching to staff. The ideal candidate will have 3+ years in customer service, 1-2 years in supervision, and...SuggestedWork at officeRemote work
$77.7k - $85k
## Manager, Customer Care - Tax EscalationsApply: Dallas, TX: Oxford, MS: Rochester, NY: Austin, TX: Full time: Posted Yesterday: REQ... ...regular status updates and business reviews, resolving escalations to maintain trust and contract compliance.* **Collaborative Leadership...SuggestedFull timeContract workWork experience placementWork at officeLocal areaRemote workFlexible hoursRotating shiftAfternoon shift2 days per week1 day per week- Cotality, a leader in property intelligence, is seeking a Manager, Customer Care - Tax Escalations. This hybrid-remote role directs a team of 15-18 Customer Care Tier 2 associates and a Team Lead to uphold service excellence and client advocacy. You will oversee SLA adherence...SuggestedRemote work
$110.5k - $150k
...Job Description A bit about this role: The Senior Manager of Payment Integrity is responsible for data-driven research and root... ...cause analyses related to payment integrity provider disputes and escalations to facilitate resolution and drive education in support of...SuggestedFull timeContract workInternshipRemote work$215k - $240k
...Sam's Club, and future strategic retail customers. Directly manage Customer Operations Managers for Wal-Mart Corp and support... ...that support continued business growth. Partner as executive escalation point for complex customer service and operational issues....SuggestedWork at officeRemote workWeekend workKinder's
Bentonville, AR20 days ago$150k - $175k
...Operating Officer, this leader will develop Market Operations Managers, local operations teams, and residential flooring installer networks... ...timely customer communication and own installation-related escalations and service recovery across assigned markets. Use...SuggestedFull timeTemporary workFor contractorsFor subcontractorLocal areaRemote workFlexible hoursExpress Flooring
Boston, MA10 days ago- ...lifelong learning and meaningful leadership. The Role of the Managing Director of Strategic Projects & Operations If you are the... ...leadership teams in service of a single outcome. Identify and escalate risks, trade-offs, and decision points early, with clear...SuggestedSummer workWork at officeImmediate startRemote workShift work
Rocky Mountain Prep
Denver, CO4 days ago $215k - $240k
...execution across these customer portfolios, develop two Senior Managers, and build the processes needed to support continued growth.... ...service standards across both portfolios, serve as the senior escalation point for customer operations issues, and align Sales, Planning...SuggestedWork at officeRemote workWeekend workKinder's
Walnut Creek, CA15 days ago- ...large-scale client engagements, applying disciplined program management to ensure work is delivered on scope, cost, time, and quality.... ...develop project managers supporting your engagements Serve as escalation point for project teams; identify and resolve issues, manage...SuggestedWork at officeRemote workMonday to Friday
CourtAvenue
Los Angeles, CA15 days ago $160k - $180k
...make scoping and solution decisions within agreed guardrails and escalate only what genuinely needs a leadership call What you will... ...product Requirements ~5+ years in technical product management, integration or solutions architecture, or technical implementation...SuggestedFull timeRemote workShift work$150k - $180k
...who can move comfortably between sensitive employee matters, manager counsel, organizational design, and detailed execution. The person... ...setting, feedback, development, performance management, and escalation across both salaried and Workshop teams Provide first-line...SuggestedHourly payFull timeWork at officeWork from homeAlliant Human Capital
Kingston, NY7 days ago$123.76k - $191.03k
...Job Description: The Payer Contracting Manager, Transplant Program is responsible for the strategic management of payer and specialty... ...negotiation, payment rate, payment methodology, contract storage, and escalated contract issues follow Payer Contracting standard practices....SuggestedHourly payFull timeContract workCurrently hiringWork at officeRelocation package$140k - $180k
...we transform challenges into opportunities with expert program management, cutting-edge technology, and innovative consulting solutions.... ...Develop labor rate and compensation models, indirect rates, escalation, and fee assumptions. Own or substantially contribute to...SuggestedFull timeContract workTemporary workFor contractorsFor subcontractorLive inRemote work$70k - $85k
...technology. Today, we continue to provide creative IT lifecycle management solutions to organizations of all sizes around the world. The... .... Monitor ISO processes for continuous improvements Escalate problems as necessary to Management Responsible for coordination...SuggestedFull timeTemporary workWork at officeRemote workFlexible hours$104k - $130k
...Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their... ...align contract terms with business goals and risk tolerance. Escalation Management: Identify edge cases and high-risk terms, appropriately...Full timeContract workRemote workFlexible hours$162k - $227.33k
...data, cyber, identity, and AI. The Resilience Cloud is a fully managed, cloud-native SaaS platform that delivers air-gapped and... ...the tradeoffs, and drive contested decisions to closure. When escalation is needed, bring a recommendation rather than a question. Process...Full timeImmediate startDruva
Santa Clara, CA3 days ago$95k - $105k
...We are seeking a high-performing Technical Field Services Manager to lead our post-sales technical services teams. In this role... ...departments, and emergency communication centers. Manage customer escalations with empathy, calm leadership, and clear communication....Full timeRemote workRelocation- ...Red Canyon Technologies is seeking a PMO Technical Program Manager to support integrated program planning, governance, reporting,... ...predictability, reporting consistency, phase-gate readiness, and timely escalation of material risks and decisions. Key Responsibilities ~...Full timeContract workFor contractorsFor subcontractorWork at office
$225k
...customers use to reach us. You will lead through a team of senior managers, setting the strategy and the operating plan, owning the... ...will direct the development of operating policies, procedures, escalation paths, and workforce models, and integrate corporate standards...Work at officeLocal areaRemote workWorldwideShift workDay shiftIDEXX Laboratories
Westbrook, ME18 hours ago- ...Position Summary Position Summary The Corporate Travel Manager oversees the company's travel and meetings, manages supplier relationships... ...to address travel-related risks and ensure proper escalation and response. Meetings and Events Support - Support the corporate...Contract work
Parker Hannifin Corporation
Cleveland, OH1 day ago $160k - $200k
...and Security. The Director leads a team of Technical Delivery Managers, Technical Business Analysts, Solution Architects, and Implementation... ..., and Security, sequencing competing program needs and escalating contention to leadership with clear tradeoffs rather than absorbing...Full timeContract workFor contractorsRemote work- ...Professional Services team, also known as the Implementation and Managed Services group, is responsible for deploying Leena AI's AI... ...operating procedures for implementation, success metrics, and escalation paths, and design the delivery frameworks (methodology, tooling...Full time
$146k - $160k
...’t be tasked with deciding what we build, you are essential in managing how those builds are organized and executed. You are the catalyst... ...in decision-making, coupled with the intuition of when to escalate critical blockers ~ Personal values that align with how we...Full timeCasual workWork at officeRemote workFlexible hoursShift work$140k - $180k
...Attain Partners is seeking an experienced Technical Delivery Manager – Data Integration & Migration Solutions to lead the technical... ...managing client expectations, communicating technical status, and escalating delivery risks. Ability to support project financial...Full timeLocal areaImmediate startFlexible hours$158.8k - $238.2k
...The role also includes operational oversight of quality event management, stability execution, regulatory support, and cross-functional... ...external data review processes, including appropriate assessment, escalation, and follow-up for OOS, OOE, OOT, and adverse performance or...Full timeContract workSummer workRemote workFlexible hours2 days per weekVertex Pharmaceuticals
Boston, MA4 days ago- ...the Enterprise Client Operations team, the Technical Account Manager (TAM) role is responsible for owning the technical relationship... ...Oversee changes that have come about due to merger activity.Act as escalation point for the client/partner.Communicate the impact of an...Work at officeRemote workFlexible hours
DTCC- The Depository Trust & Clearing Corporation
Jersey City, NJ4 days ago $122k - $154k
...Description Senior Product Manager, Strategic Client Programs About Us At Gifthealth, we're revolutionizing the way people... ...typical business hours. May require flexibility for client escalations and client-facing meetings. Regular meetings with the strategic...Full timeRemote work$120k - $135k
...Outreach is hiring a Senior Contracts and Legal Operations Manager to join its Legal team. This role reports directly to the Senior... ...within established templates, playbooks, fallback positions, and escalation frameworks ~ Strong issue-spotting and escalation judgment...Full timeContract workWork at officeRemote workFlexible hoursNight shiftOutreach
United States18 hours ago$93.6k - $163.4k
...Opportunity with McKinstryMcKinstry is looking for a Client Operations Manager - Warranty Program to support our growing PNW Facility... ...-functional execution, makes program-level decisions, resolves escalated issues, and ensures the supporting platform, client accounts, asset...Remote workVisa sponsorshipMcKinstry Co.
Seattle, WA2 days ago
