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  • Staff Technical Escalations Manager

    About the Team: The Escalations and Supportability team is part of the Outreach Support organization and is focused on reducing customer...  ...partner closely with Product, Engineering, and Customer Success to manage critical incidents, prevent recurrences, and drive long-term... 
    Suggested
    Work at office
    Remote work

    Socket.dev

    Seattle, WA
    2 days ago

  • Remote Canada- Escalation Manager (Customer Support)

     ...weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.Job Summary: The Escalation Manager, will be responsible for coordinating efforts to resolve escalated customer issues typically related to high impact customer... 
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    Full time
    Work at office
    Remote work
    Flexible hours

    PointClickCare

    Remote
    11 days ago

  • Escalations Account Executive

     ...Escalations Account Executive Boston, MA August 31, 2026 At CarGurus, our mission is to give people the power to reach their destination...  ...segment. In this position, you will focus entirely on managing a high volume portfolio of cancelled accounts, executing targeted... 
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    Contract work
    Flexible hours

    Venturefizz Product Management Community

    Boston, MA
    5 days ago

  • Client Escalation Manager

     ...Client Escalation Manager SafeRide Health is seeking a Client Escalation Manager to lead the resolution of complex, high-priority client issues while developing a high-performing team of Client Escalation Specialists. This role serves as the primary point of accountability... 
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    Remote work

    SafeRide Health

    San Antonio, TX
    5 days ago

  • Staff, Escalation Manager

     ...for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Staff Escalation Manager 4 About the job This position is needed to support the Escalations Management team, under the Escalations & Engagement org... 
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    Full time
    Remote work
    Worldwide

    Twilio

    Remote
    2 days ago

  • Contract Manufacturing Manager

    $89k - $119k

     ...the demand plan, growth trajectory, and innovation needs. Manages sourcing, qualifying, negotiating contracts and onboarding new...  ...enable profitable sales growth in all contract manufacturers. Escalation point for all contract manufacturer concerns. Responsible for... 
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    Full time
    Contract work
    Work at office
    Immediate start
    Remote work
    Work from home
    Relocation
    Flexible hours
    2 days per week

    Talking Rain Beverage Company

    United States
    1 day ago

  • Area / Client Relations Manager - Senior Leader - HOA Community Management

    $65k - $70k

     ...Job description Department Team Leader – Client Relations Manager (Area Manager) Do you want to oversee your own team? Do...  ...Develop relationships with the Board of Directors we serve and solve escalated challenges from our homeowners. ~ Work closely with the... 
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    Full time
    Work at office
    Monday to Friday
    Weekend work
    Afternoon shift

    Spectrumam

    Remote
    16 hours ago

  • Global Planning Operations Escalation Manager

    $137k - $287k

     ...actively supporting the resilient and profitable growth of Lam's business. The impact you’ll make The Global Planning & Operations Escalation Manager is responsible for leading end-to-end management of high-severity incidents, chronic issues, and escalated customer or... 
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    Local area
    Remote work
    Flexible hours
    2 days per week
    3 days per week
    1 day per week

    Lam Research

    Fremont, CA
    1 day ago

  • Health Plan Provider Contracts Manager - Complex

    $73.1k - $171.06k

     ...executes standardized alternative payment model (APM) contracts; issues escalations, and supports network adequacy, joint operating committees (JOCs), and delegation oversight. • Execution, management, and optimization of value-based contracts and enhanced provider... 
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    Contract work
    Work experience placement
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    Molina Healthcare

    United States
    4 days ago

  • Escalations Manager - FX Foreign Exchange

     ...Escalations Manager Wells Fargo is seeking an Escalations Manager within Consumer Commercial Wire Investigations. In this role, you will: Manage and develop a team to handle complex customer service tasks and create initiatives and programs to support Escalations... 
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    Work experience placement
    Work at office
    Remote work
    Monday to Friday

    Phenom People

    Charlotte, NC
    3 days ago

  • Team Lead, Technical Account Manager -US

    $220k - $260k

     ...spending by up to 70%. As the Team Lead, Technical Account Manager (TAM), you will lead a team responsible for delivering excellent...  ...● Customer Relationship Management: Be the primary escalation point for customer technical challenges Proactively work with... 
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    Full time

    Coralogix

    Remote
    16 hours ago

  • Program Contracts Manager

    $110k - $140k

     ....S. Marine Corps program, we are seeking a Program Contracts Manager to build and own the contract operations backbone that enables...  ...Design templates, trackers, governance processes, and escalation paths Build process that fits where the program is today while... 
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    Full time
    Contract work
    For subcontractor
    Remote work
    Flexible hours

    Red Cell Partners

    United States
    2 days ago

  • Office Manager Client Engagement & Operations - (On-Site)

     ...concerns Conduct care plan reviews and regular client check-ins Manage caregiver–client compatibility and relationships Resolve...  ...accuracy and client/caregiver documentation Identify and escalate operational issues before they become crises     WHAT... 
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    Full time
    Work at office
    Flexible hours
    Shift work

    Visiting Angels

    Remote
    16 hours ago

  • Director, Global Product Quality - Manufacturing

     ...Establishes and maintains the effectiveness of Quality Systems for managing the batch record review and disposition processes supporting...  ...robust root cause investigations and CAPA implementation and escalates quality issues to senior management when appropriate... 
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    Contract work
    Temporary work
    Local area
    Remote work
    Flexible hours

    Otsuka Pharmaceutical

    United States
    1 day ago

  • Director, Global Product Quality - Manufacturing

    $169.22k - $253k

     ...Establishes and maintains the effectiveness of Quality Systems for managing the batch record review and disposition processes supporting...  ...robust root cause investigations and CAPA implementation and escalates quality issues to senior management when appropriate •... 
    Suggested
    Full time
    Contract work
    Temporary work
    Local area
    Remote work
    Worldwide
    Flexible hours

    Otsuka America Pharmaceutical Inc.

    Oklahoma City, OK
    2 days ago

  • Remote Associate Manager, Escalations & Operations

    Oscar Health seeks an Associate Manager, CG&A to lead and develop a team focused on member and provider escalations. You will drive operational excellence, resolve complex cases, and partner with upstream and downstream teams to tackle root business challenges. You will... 
    Remote job

    Namely

    Dallas, TX
    2 days ago

  • Customer Escalation Lead

     ...truly a remote and telecommuting company. WHAT ARE WE LOOKING FOR? The Customer Escalation Lead is a senior individual contributor responsible for protecting customer confidence, managing strategic customer relationships, and driving the successful resolution of high-... 
    Remote work

    REALTIME SOFTWARE SOLUTIONS LLC

    San Antonio, TX
    6 days ago

  • Senior Technical Delivery Manager

     ...beyond. Job Overview: As a Senior Technical Delivery Manager at Cambium Assessment you will drive the delivery and coordination...  ..., and clients, managing system configurations, addressing escalations, and mitigating risks to ensure timely, high-quality system deployments... 
    Remote work

    Cambium Learning Group

    United States
    3 days ago

  • Technical Account Manager

     ...Lockstep Technology Group company, is seeking a Technical Account Manager to join our team in Matawan, New Jersey . This is a highly...  ..., support onboarding and technology reviews, serve as an escalation point when needed, and identify opportunities to strengthen their... 
    Full time
    Work at office
    Local area

    Lockstep Technology Group

    Remote
    16 hours ago

  • Technical Account Manager | USA

     ...of autonomous infrastructure. Cast AI Technical Account Management As a Technical Account Manager, you will be the technical leader...  ...- Be the trusted technical advisor and first point of escalation for your customers, orchestrating resources to drive customer... 
    Remote job
    Full time
    Flexible hours

    Cast Ai

    United States
    16 hours ago

  • Technical Account Manager

     ...across our rapidly growing customer base. The Technical Account Manager (TAM) plays a key role within the Optimization Services...  ...optimize their Benchling experience and be the point person for escalation management. You will be responsible for delivering on the commitments... 
    Full time
    Work at office
    Local area
    Flexible hours
    3 days per week

    Benchling

    Remote
    16 hours ago

  • Technical Account Manager

     ...Description Job Description Technical Account Managers are the primary contact for Varonis customers and the first line of defense...  ...plans and engage appropriate internal teams as required. Escalate customer issues to management when appropriate Create knowledge... 
    Remote job
    Full time

    Varonis Home

    Portland, OR
    16 hours ago

  • Senior Technical Account Manager

     ...Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management...  ...regarding client's experience with Airwallex products Serve as an escalation point to provide break-fix support and for ad-hoc technical... 
    Full time
    Work at office
    Worldwide
    3 days per week

    Airwallex

    Remote
    16 hours ago

  • Technical Account Manager (Remote US)

     ...Guide customers on automation and workflow best practices when they impact platform performance, reliability, or scalability. MANAGE ESCALATIONS AND OPERATIONAL EXCELLENCE Oversee technical support intake, issue management, critical incidents, and high-severity... 
    Remote job
    Full time
    Contract work
    Temporary work
    Local area
    Visa sponsorship

    n8n

    United States
    16 hours ago

  • Technical Account Manager

     ...Description Job overview: As Technical Account Manager, you will be the main point of contact and technical account owner for one...  ...support when needed Work with internal support teams to escalate issues Provide business, technical, and product knowledge support... 
    Full time
    Flexible hours

    Genetec

    Remote
    16 hours ago

  • Technical Account Manager

     ...About the Role We're looking to hire a Technical Account Manager to own the enterprise customer technical relationship from signed...  ...health proactively, identify at-risk customers before problems escalate, and drive consumption and usage growth across the book.... 
    Full time
    Contract work
    Work at office
    Visa sponsorship
    Flexible hours

    Cartesia

    Remote
    16 hours ago

  • Technical Account Manager

     ...busywork. Thousands of orgs use Socket to safely find, audit, and manage open source code. Our customers — from Anthropic to xAI, and...  ...logs and telemetry to identify root causes and document fixes Escalate to Engineering when needed and follow through to resolution... 
    Full time
    Work at office
    Remote work
    Flexible hours

    Socket Inc

    United States
    16 hours ago

  • Technical Account Manager

     ...Defender Wins RSA Most Innovative Startup The Technical Account Manager Role. Reality Defender is hiring a Technical Account...  ...limitations, and edge cases clearly and accurately Drive technical escalations end-to-end, coordinating with Engineering and setting clear... 
    Full time
    Temporary work
    Work at office
    Local area
    Remote work

    Reality Defender

    Remote
    16 hours ago

  • Technical Account Manager

     ...The Role   As a Technical Account Manager (TAM) at Contruent, you will serve as a strategic technical advisor to a portfolio of...  ....   This is not a support role. While you will coordinate escalations when necessary, your primary focus is prevention, optimization... 
    Full time

    Contruent

    Remote
    16 hours ago

  • Technical Account Manager

    $85k - $120k

     ...Technical Account Manager Job Summary   RedSail is committed to delivering an exceptional experience for our customers...  ...file transfers, integrations, and data discrepancies. When escalation is required, engage Engineering, Product, Network Operations,... 
    Full time
    Work experience placement
    Work at office
    Remote work
    Home office

    Redsail Technologies

    Remote
    16 hours ago