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  • $106.5k - $140.5k

     ...first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements. The Technical Customer Escalation Manager is a critical operational role within LiveRamp's Global Customer Support organization. This person owns the end-to-end... 
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    Full time
    Work from home
    Worldwide
    Flexible hours
    Night shift

    LiveRamp

    San Francisco, CA
    2 days ago
  • About the Team: The Escalations and Supportability team is part of the Outreach Support organization and is focused on reducing customer...  ...partner closely with Product, Engineering, and Customer Success to manage critical incidents, prevent recurrences, and drive long-term... 
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    Outreach

    Seattle, WA
    1 day ago
  •  ...weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.Job Summary: The Escalation Manager, will be responsible for coordinating efforts to resolve escalated customer issues typically related to high impact customer... 
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    Full time
    Work at office
    Remote work
    Flexible hours

    PointClickCare

    Remote
    22 days ago
  • Twilio seeks a Staff Escalation Manager 4 to strengthen the Escalations Management team within Twilio Support Ops. You will lead complex technical issues, collaborate with internal teams, and communicate with executive-level customers. This role emphasizes mentorship,... 
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    Remote job

    Twilio

    Brooklyn, NY
    2 days ago
  • $106.32k - $132.9k

     ...for team gatherings, functional off-sites or customer meetings. See yourself at Twilio Join the team as Twilio’s next Staff Escalation Manager 4 About the job This position is needed to support the Escalations Management team, under the Escalations & Engagement org within... 
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    Twilio

    Brooklyn, NY
    2 days ago
  •  ...TypeContractRemote30% RemoteJob Description: The Social Media Manager is responsible for leading crisis management efforts across Global...  ...decisions.Responsibilities: Daily Rapid Response Crisis & Escalations Management.Assess incoming brand challenges and escalations on... 
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    Local area
    Shift work

    US Tech Solutions

    New York, NY
    4 days ago
  •  ...Motors is seeking an experienced and highly motivated Senior Manager, Technical Operations & Quality Europe to lead and continuously...  ...European operations and cross-functional global teams, driving escalation management, issue resolution, and alignment across quality,... 
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    Lucid Motors

    Amsterdam, NY
    2 days ago
  • $127.8k - $159.7k

     ...best-in-class maintenance and preventive maintenance plans Manage the repair, maintenance, and continuous operation of all building...  ...financial reporting practices and identify financial risks for escalation Develop and oversee bid processes for maintenance contracts;... 
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    Summer holiday
    Work at office
    Local area
    Work from home
    Home office
    Flexible hours

    Uncommon Schools

    Newark, NJ
    3 days ago
  •  ...executes standardized alternative payment model (APM) contracts; issues escalations, and supports network adequacy, joint operating committees (JOCs), and delegation oversight. • Execution, management, and optimization of value-based contracts and enhanced provider... 
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    Live in
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    Molina Healthcare

    Seattle, WA
    4 days ago
  •  ...each case. A reasonable estimate of the current range is: Grade: Management Technical 714Pay Range: $151,800.00 - $250,500.00Job...  ...leadership, and drive accountability for outcomes.Act as the primary escalation point for delivery challenges, coordinating mitigation plans and... 
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    Full time
    Work experience placement
    Work at office
    Flexible hours

    Western Governors University

    Salt Lake City, UT
    3 days ago
  • $100k - $120k

     ...~ Competitive salary ~ Free food & snacks Operations Manager — Residential & Commercial Cleaning Franchise (NYC HQ) Location...  ...Customer & Client Experience: Personally step in to resolve escalated client issues, repair service breakdowns, and maintain strong relationships... 
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    Afternoon shift

    eMaids of NYC

    New York, NY
    4 days ago
  • $151.79k - $192.26k

     ...continuity and product lifecycle strategy.As a Senior Program Manager - Product Manufacturing & Obsolescence, you will lead enterprise...  ...alternate components and drive design resilienceServe as the escalation point for critical manufacturability, lifecycle, and data... 
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    Veeco

    Somerset, NJ
    3 days ago
  • $174.13k - $199.62k

     ...right time, in the right way.The Manufacturing Technical Project Manager (MSAT) is responsible for leading and coordinating technical...  ...project timelinesRisk, Issue & Change ManagementIdentify, track, and escalate technical and execution risks related to manufacturing... 
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    Minimum wage
    Full time
    Contract work
    Local area
    Flexible hours

    Madrigal Pharmaceuticals

    Conshohocken, PA
    2 days ago
  • $164k - $329k

     ...delivering exceptional customer experience. As an Engineering Manager in the DevEx (Development Extension) organization, you will lead...  ...at the intersection of production operations, customer escalations, and product engineering. DevEx acts as an extension of core engineering... 
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    Fixed term contract
    Work at office
    Remote work
    Relocation package
    3 days per week

    Nutanix

    San Jose, CA
    2 days ago
  •  ...Oversight & Issue Resolution Oversee daily operations of order management and client communications to ensure accuracy, timeliness, and...  ...demands and service expectations. Serve as the point of escalation for complex client or customer issues and ensure timely resolution... 
    Suggested
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    Local area
    Shift work
    Afternoon shift

    EVERSANA

    Memphis, TN
    29 days ago
  •  ...proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice...  ...with customers, cross-functional teams, and leadership on escalated issues.Works closely with Arctic Wolf’s S2 (Security Services)... 
    Full time
    Work at office
    Local area
    Remote work
    Worldwide
    Flexible hours

    Arctic Wolf

    Eden Prairie, MN
    8 hours ago
  • $225k

     ...customers use to reach us. You will lead through a team of senior managers, setting the strategy and the operating plan, owning the...  ...will direct the development of operating policies, procedures, escalation paths, and workforce models, and integrate corporate standards... 
    Work at office
    Local area
    Remote work
    Worldwide
    Shift work
    Day shift

    IDEXX Laboratories

    Westbrook, ME
    2 days ago
  • Customer Technical Manager - Switzerland Unique Skills:At Gulfstream, our people are at the heart of everything we do. We believe in inspiring...  ...and/or Reliability Enhancement events. Tactical oversight of escalated customer issues to include coordination of complex maintenance... 
    Work at office
    Remote work
    Shift work
    Weekend work

    Gulfstream Aerospace Corporation

    Savannah, GA
    1 day ago
  • $16 per hour

     ...Job Description Job Description General Manager     When you join Victra  Victra is the largest Verizon authorized retailer...  ...prevention and all other store functions.  Owning all guest escalations and providing a timely resolution.   Clearly communicating... 
    Local area
    Night shift
    Weekend work
    Afternoon shift

    Victra - Verizon Wireless Premium Retailer

    Lebanon, PA
    6 days ago
  • $100k

     ...our Philadelphia market, The Common Market is seeking a General Manager to lead site operations, develop frontline teams, and ensure...  ...Operational issues are identified and resolved proactively without escalation. Requirements: Qualifications · Bachelor’s degree or... 
    Hourly pay
    Full time
    Temporary work
    Remote work
    Shift work

    The Common Market

    Philadelphia, PA
    6 days ago
  • $130k

     ...excel in your role . Position Overview The General/Area Manager is responsible for overseeing the day-to-day operations, profitability...  ...of accountability, teamwork, and high performance. Resolve escalated customer issues and operational challenges. Customer... 
    Local area

    Drivo LLC

    South Ozone Park, NY
    27 days ago
  • $162k - $227.33k

     ...data, cyber, identity, and AI. The Resilience Cloud is a fully managed, cloud-native SaaS platform that delivers air-gapped and...  ...the tradeoffs, and drive contested decisions to closure. When escalation is needed, bring a recommendation rather than a question. Process... 
    Full time
    Immediate start

    Druva

    Santa Clara, CA
    1 day ago
  • $108.13k - $119.39k

     ...Information Technology (IT) support, operations, and activities. Manage technical services for the Bureau/Department and provide system...  ...and provide day to day direction of tasks.• Ability to perform escalated or more highly complex work similar to the work done by staff... 
    Full time
    Work at office
    Remote work
    Flexible hours

    Cook County, IL

    Chicago, IL
    4 hours agonew
  • $127.1k - $172k

     ...TPM owns complex programs within the Facility Operations Center, managing the full lifecycle of cross-functional technology initiatives...  ...-term operational needs and long-term strategic goals, and you escalate effectively when required. You drive clarity by working backwards... 
    Temporary work
    Flexible hours

    Amazon

    Herndon, VA
    2 days ago
  •  ...complete the product portfolio. For specialist dealers and fleet management, Tires offers digital tire monitoring and tire management...  ...machine, process, quality, and production issues through proper escalation, documentation, and corrective actions.Ensure employees are properly... 
    Hourly pay
    Full time
    For contractors
    Immediate start
    Shift work
    Night shift
    Day shift

    Continental

    Sumter, SC
    4 days ago
  •  ...at Hines.ResponsibilitiesAs a Multifamily Traveling Operations Manager with Hines, you will provide leadership and support where it’s...  ...collection efforts, delinquency management, and appropriate escalation of legal or collection mattersPartner with Accounting and Regional... 
    Interim role
    Work at office
    Local area

    Hines

    Houston, TX
    3 days ago
  • $115k - $164.3k

     ...guidance, supporting team growth and readiness, and serving as an escalation point for employee relations and HR service challenges.As...  ...executing global talent initiatives in partnership with operations, managing the full talent lifecycle—attraction, onboarding, development,... 
    Contract work
    Local area
    Remote work
    Visa sponsorship
    Work visa
    Relocation package
    3 days per week

    Ball Corporation

    Westminster, CO
    8 hours ago
  • Job DescriptionThe Customer Program/Product Manager (CPM) is responsible for the end-to-end execution of strategic customer programs,...  ...capacity planning to ensure readiness. Monitor ramp execution and escalate constraints early. Ensure alignment between customer demand and... 
    Local area
    Remote work
    Flexible hours

    Renesas Electronics America

    Austin, TX
    4 days ago
  • $92.4k - $133.67k

     ...people and communities we serve.The JobThe Contracting Systems Manager serves as the contracting subject matter expert responsible for...  ..., and go-live readiness assessments.Identify, investigate, and escalate discrepancies between contract intent and system outcomes.Partner... 
    Ongoing contract
    Full time
    Contract work
    For contractors
    Work at office
    Remote work

    SCAN Health Plan

    Long Beach, CA
    8 hours ago
  •  ...OverviewAleknagik Technology, LLC (ATL) is seeking a Contract Manager / Program Manager to serve as the senior on-site management official...  ...attendance, and reporting timeliness.Serve as the principal escalation point for performance, staffing, security, access, facilities,... 
    Full time
    Contract work
    For subcontractor
    Work at office
    Remote work

    Aleknagik Technology

    Dugway, UT
    15 days ago