Veterans Case Manager
$55kAmerica Works Network of Companies
Job Description
Job Description
Job Title: Veterans Case Manager
Team: Homeless Veterans Reintegration Program (HVRP)
Location: San Francisco, CA
Compensation: $55,000 Annual Salary with benefits
Purpose: America Works of California, Inc., a socially conscious company, is seeking a Veterans Case Manager for a program providing case management, housing assistance, and job placement services to veterans of the U.S. Military experiencing homelessness and housing instability.
Duties and Responsibilities
- Conduct intake, eligibility screening, and job readiness assessments with veterans experiencing homelessness or housing instability
- Develop individualized plans to help veterans become job-ready, including resume preparation, mock interviewing, and barrier removal
- Oversee barrier removal before and after job placement, ensuring the participant has the resources and support they need to obtain and retain employment (i.e. housing, clothing, healthcare, childcare, etc.)
- Regularly meet with participants in-person or over phone/video to ensure program participants are continually progressing towards their professional, personal, and academic goals
- Work closely with the job developer to place veterans in open opportunities with employer partners
- Maintain detailed case notes, update attendance logs, submit weekly reports, and other administrative tasks on a timely basis
- Meet weekly, quarterly, and annual enrollment and job placement numbers
- Conduct outreach to service providers and foster relationships that lead to referrals for America Works, including by attending meetings and giving presentations about the services offered by America Works
- Model professionalism and inclusiveness, cultivate a safe environment for career development, and motivated clients to find full-time employment
Desired Qualifications
- Minimum of 4-year degree, relevant experience and/or advanced studies a plus
- One to three (1-3) years of experience working with individuals in a workforce development, social services, or community-based context
- Experience developing individualized service and/or employment plans for participants preferred
- Experience working with military veterans and/or individuals experiencing homelessness
- Understanding of workforce development, employment services, and case management a plus
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Familiarity with Salesforce, Microsoft Teams, and SharePoint preferred
- Strong communication skills, professional demeanor, sound judgment, and strong organizational skills
- Experience and/or passion for serving individuals from disadvantaged and underserved populations, including but not limited to public assistance recipients, justice-involved individuals, persons with physical and/or mental disabilities, and individuals experiencing homelessness
Benefits
- Comprehensive Medical, Dental, and Vision Insurance
- PTO Package (Vacation Accrual, Sick Time, Company Holidays)
- After 1 Year, 401K Plan with Employer Matching
- Wonderful team, great work-life balance, and an opportunity to work towards an important mission of helping individuals achieve self-sufficiency
Vacancy posted 15 days ago
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