Business Office Manager - Healthcare
United Surgical Partners International, Inc
ASC Business Office Manager The Business Office Manager is responsible for supervising and directing all Business Office functions, including patient registration and admitting, scheduling, cash collections, establishing and maintaining personnel files, routine payroll duties, and medical staff credentialing. The manager oversees all business office personnel and provides administrative support to the facility administrator and clinical director. Experience & Qualifications Bachelor’s degree in Healthcare Administration, Business, or related field preferred Five years of supervisory experience in a healthcare revenue cycle capacity Proficiency in accounting and ability to use computer‑automated accounting systems Experience working with different types of third‑party payers including HMO, PPO and Medicare/Medicaid Demonstrates accountability, integrity, professionalism, innovation, and openness to new ideas Must be a high school graduate or equivalent and have at least three years of experience in medical office, hospital or clinic office administration with experience in patient services, scheduling, billing, coding or related fields Essential Job Functions – Business Office Systems Supervises the Business Office, overseeing scheduling, registration, insurance verification, admitting, health information management systems, over‑the‑counter cash collections, patient credit application processing, transcription, medical records filing and maintenance Maintains liaison with Central Billing Office to ensure timely transfer of all billing information Ensures verification of all patients’ insurance coverage and collection of all patient co‑payments, coinsurance, and deductibles at the time of service Calculates self‑pay patient quotes in accordance with center policies Maintains thorough knowledge of the center’s policies, procedures, credentialing plan, bylaws, and accreditation/credentialing standards Evaluates business office employee performance, counsels, disciplines as necessary, and conducts performance evaluations Maintains patient confidentiality standards for medical and financial information in accordance with applicable regulations Participates in loss prevention by protecting company assets and maintaining a safe environment Credentialing / Medical Records Ensures adherence to established credentialing/medical record policies, guidelines, and standards Prepares and maintains all appointment application packets and correspondence with cover letters Maintains the credentialing database accurately and timely; coordinates with CACTUS, NPDB and the AMA for surgeon credentialing Maintains current filing for all practitioners and keeps practitioner information within the facility’s software application Responds to inquiries regarding practitioner application or credentialing status Ensures compliance with all legal, regulatory, and accreditation standards relating to the business office and medical records department Performs other duties as assigned What We Offer Medical, dental, vision, and prescription coverage Life and AD&D coverage Short‑ and long‑term disability Flexible financial benefits including FSAs and HSAs 401(k) and retirement planning assistance Paid holidays and vacation Who We Are At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first‑class ambulatory solutions throughout the United States. We are committed to delivering surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of, our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population. #J-18808-Ljbffr United Surgical Partners International, Inc
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