Dept. Assistant - AUS Clinic Front Desk - M. Kennedy [Work Study]

Antioch Community Counseling and Psychology Clinic Front Desk Position

Applicants must be enrolled students at Antioch University living in the United States. Start Date: 7/1/2026 End Date: 9/27/2026 Number of Positions: 4 - position staffs the front desk for the AUS Clinic and must cover Clinic's hours of operation, daily Hours per Week: 15-20 hrs/wk needed = 15-20 hrs/1 student or 60-80 hrs/4 students Weekends Required: No Evenings Required: Yes

Supervisor: Melissa Kennedy Alternate Supervisor: Saori Den This position allows for remote work: No

Job Description

The Antioch Community Counseling and Psychology Clinic is looking for a work study student to fill a Clinic front desk position starting in the Summer '25 quarter. Training for this position would start as soon as possible. The Clinic staff hours are Monday - Thursday 9:30am - 7pm and Friday 9:30am - 5pm. Shifts are generally 4-5 hours long. Responsibilities include: Monitoring the Clinic voicemail and email. Calling clients to take payments via phone. Answering or referring inquiries to the appropriate staff. Intake processing via phone or email of new clients including scheduling appointments. Maintaining client accounts by obtaining, recording, and updating personal and financial information. Protecting client rights by maintaining the confidentiality of personal and financial information. Assisting student therapists with Clinic procedures. Other projects as assigned by the Clinic coordinator.

Qualifications

• Prior administrative and customer service experience preferred.
• Familiarity with MS Office and Google sheets.
• Strong communication skills.

Does this position meet the definition of Community Service? No

How to Apply: The students complete an application and provide a reference.