Fleet Operations Manager

Fleet Operations ManagerReporting to the Sr Manager of Fleet, this role is responsible for tactical day-to-day Aramark's Fleet operations. The Fleet Operations Manager is responsible managing Aramark's assets as well as oversight of the company's third-party Fleet management partner. This role is a key collaborator with internal and external business partners in the development and evolution of a portfolio of vehicle specifications that enables optimal business performance.Job ResponsibilitiesCollaborate with Aramark's fleet management partner to direct the tactical operation of Aramark's fleet program and optimize costs and performance.Lead the day-to-day execution of fleet operations and administrative programs across all Lines of Business.Manage key fleet programs including vehicle supply chain, licensing and registration, titles, fuel cards, tolls, rentals, accident administration, and asset data management.Serve as an operational contact for fleet vendors and suppliers, managing performance, service levels, and issue resolution.Drive process improvements, operational efficiency, and customer service enhancements across the fleet program.Ensure accurate fleet data, regulatory compliance, and adherence to company policies and procedures.Develop and maintain fleet reporting, KPIs, dashboards, and performance metrics to support business decisions.Lead fleet-related projects, technology implementations, and continuous improvement initiatives.Have a working knowledge of existing fleet management policies, activities, protocols, and procedures and make enhancement recommendations that address areas of underperformance.Create and actively manage performance metrics and KPIs to proactively measure and report on critical areas including fleet policy compliance, asset utilization and cost, and sustainability.Implement best practices to maintain an inventory of company assets that allows for continual monitoring of asset health, life cycle cost analysis, and replacement planning.Establish collaborative relationships with Aramark's lines of business, suppliers, and various internal stakeholders (i.e. compliance, safety, HR, and legal) to support all fleet initiatives.Utilize available information to identify and understand issues and opportunities in the company's fleet and provide data-driven recommendations to enhance performance and safety.QualificationsA Bachelor's degree or equivalent experience is required.Minimum 5 years of fleet management experience.Exceptional knowledge of purchasing, managing vendor/supplier relationships and strategic sourcing.Accomplished in leading and working within a matrix environment, building strong cross-functional and cross-operational relationships.Attention to detail and exceptional organization skills, with persistence and professionalism.Demonstrated experience in leading without formal authority.Ability to work and think independently, possessing sound problem-solving and analytical skills.Responsive and client-service focused.Willingly accepts additional responsibility, challenging tasks, and/or projects.Excellent interpersonal, communication, and presentation skills.Fully proficient in MS Office applications such as Word, Excel, Outlook, and Teams; experience with PowerPoint and Smartsheet a plus.