Solution Consultant

Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.

We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.

In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.

Who We’re Looking For

We are looking for a Solution Consultant to support the development of the LATAM region by providing technical expertise and experience to the team, customers, and partners.

As a Solution Consultant , you will actively drive and manage the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical adviser and product advocate. Using technical creativity and business acumen, you will illustrate the value that Creatio’s platform can provide. You must be able to engage and articulate product positioning to both business and technical users in competitive scenarios. You will also rapidly identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.

The role is hybrid based in Mexico City.

Team Composition

Reporting to our VP of Solution Consulting Americas.

Responsibilities

Customer Oriented Responsibilities

• Lead discovery sessions with prospects to identify pain points, business goals, and key use cases.
• Align Creatio’s platform capabilities with prospect requirements, positioning no-code automation, AI-driven workflows, and CRM functionalities effectively.
• Develop value-driven demos, leveraging storytelling techniques to connect with different personas (C-suite, IT, end-users).
• Deliver engaging, industry-specific demos, adapting content for each audience and addressing technical objections
• Deliver product demos and technical briefs for key customer accounts
• Act as a trusted advisor, guiding customers on best practices for digital transformation with a low-code/no-code CRM.

Partner Oriented Responsibilities

• Help partners define best approaches in sales strategies based on product specifics and capabilities.

Company And Team-Oriented Responsibilities

• Work closely with Account Executives to strategize on deal progression and competitive positioning.
• Contribute to internal knowledge bases, demo libraries, and best practices for presales teams.
• Stay updated on Creatio’s latest features, market trends, and competitor offerings.

Requirements

• 2-3 years of experience in solution consulting, presales, or technical sales within enterprise SaaS (CRM, BPM, or automation solutions preferred).
• Expertise in business process automation, CRM platforms, or customer experience solutions.
• Exceptional presentation skills, with the ability to tell compelling stories through customized demos.
• Ability to navigate complex sales cycles and influence senior decision-makers. In-depth knowledge of the LATAM market dynamics, including industry
• trends, and competitor landscape.
• Storytelling mindset – ability to create engaging, value-driven narratives in demos. Curiosity & problem-solving – proactive approach to understanding customer needs. Collaboration & adaptability – ability to work cross-functionally in a fast-paced, global team.
• Willingness to travel as needed to meet with clients and attend industry events. Requirement to work in the Creatio Mexico City office once a month.
• Experience with no-code/low-code platforms, AI automation, or API integrations is a plus.
• Experience working with and designing database solutions is a plus.
• Fluency in English.

Nice To Have

• Bachelor's degree in a related field.

What You Should Expect From Us

• Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
• Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
• Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
• Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
• Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.