Senior Call Center Quality Assurance Manager
1199seiubenefits
A prominent benefits organization in New York City is seeking a Quality Assurance Manager to oversee their Telephone Quality Monitoring program and improve quality assurance standards in the call center. This role requires a strong leadership background in call centers, with a focus on developing effective training and quality assurance practices. The ideal candidate will possess excellent communication and analytical skills with the ability to drive member satisfaction. #J-18808-Ljbffr 1199seiubenefits
Vacancy posted 1 day ago
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