Full-Time Community Re-Entry Specialist (PM Shift)

Community Re-Entry Specialist/Security Officer

Ohio Support Services (OSS) is a regionally recognized contract security service firm that provides the highest levels of customized security programs to corporate headquarters, industrial and distribution centers, multi-tenant properties, medical centers, Special Improvement Districts, and educational institutions. Since its founding in 1978 OSS has set the standard for the industry: designing and implementing superior, comprehensive, and cost-effective security programs.

Duties & Responsibilities:

• Oversee all individuals entering and exiting the facility
• Monitoring client whereabouts at all times to provide for the safety and security of the facility and the community.
• Engage with clients on a consistent basis.
• Utilize cognitive behavioral techniques in order to foster and promote health decision making and positive interpersonal skills.
• Facilitate client structured activities as needed.
• Maintain mandatory staffing levels by working overtime and filling in for absent workers as needed for a 24/7/365 operation
• Patrol the interior/exterior of the property on foot at regular and random intervals. (Minimum 4 hours per shift).
• Respond to emergencies, including medical, fire and weather-related emergencies as well as assaults, thefts and disputes between people.
• Render First aid and/or C.P.R. assistance to the extent of the officers' training.
• Monitor fire and other life safety equipment located in the control center.
• Remain awake, alert and attentive while on duty.
• Monitor closed circuit television. Looking for suspicious and/or theft activity, horseplay, smoke/fire, etc.
• Monitor weather radio to alert management when weather threatens the facility.
• Control/limit access to the facility at entry points.
• Instruct visitors to sign in and issue them an identification badge, as appropriate.
• Answer, screen and route phone calls to the appropriate parties.
• Issue and account for keys assigned to the security department, if required.
• Be able to make building announcements using public address system during emergencies.
• Be courteous, polite and professional in dealing with our customers, and their employees, visitors and vendors.
• Follow and enforce client and company rules and regulations in a firm but courteous manner.
• Perform other security related duties as assigned.

Requirements:

• Neat and well-groomed appearance.
• Provide a high level of courtesy and customer service.
• Commitment to safety at all times.
• Excellent customer service skills (e.g. courtesy, patience, understanding, etc.).
• Good computer skills, including the following: able to use a keyboard to correctly input information accurately and efficiently into software programs; able to navigate various software applications and the internet/intranet; able to write and send emails; able to restart/reboot computers and printers; possess a reasonable general working knowledge of computers.
• Excellent English written and oral communication skills, including the proper use of grammar, punctuation and spelling.
• Able to collapse revolving doors and assist with evacuation.
• Able to operate Fire Panel to include acknowledging alarms, silence alarms, re-setting pane, bypassing floors and disarming individual points.
• Able to follow verbal and written directions from client personnel and OSS Supervisory/Management personnel.
• Have the ability learn to work with computer alarm monitoring systems.
• Be able to work outside in a variety of weather conditions.
• Able to walk, sit or stand for up to 8 hours at a time.
• Able to climb stairs and ladders.
• Must embody vigilance, diligence, and integrity.
• Able to work in a fast-paced environment and handle multiple simultaneous tasks/priorities alone. For example: Handling access control, phone calls and alarm situations at the same time.

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401K, plus matching
• Vacation

#Drug-free workplace

Ohio Support Services is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.

Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of Ohio Support Services to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. Ohio Support Services also provides reasonable accommodation as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team View phone number on click.appcast.io.

Wednesday - Sunday 11:00PM - 7:00AM