Patient Experience Representative I- Cardiology Clinic
Boston Childrens’ Hospital
Job Posting DescriptionPosition SummaryWorks under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Demonstrates interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. Performs various administrative functions requiring basic knowledge of programs and services. Provides positive and effective customer service that supports departmental and hospital operations.Key responsibilitiesPatient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting the patient encounterCheck In / Check Out:Greeting and directing patients, families and visitorsMonitoring daily schedule and coordinating flow with clinicians/supervisorReconciling payments and preparing deposits, providing record of transactions in Hospital systemsFacilitating and directing communication with Financial CounselingAdministrative:Maintaining personal calendars for physician/supervisorScheduling meetings, programs and eventsRecording and forwarding messages, triaging call for urgent information or services, initiating call for emergency servicesProviding routine clerical support as neededProcess Improvement:Actively contributing to departmental and organizational initiatives and projects with focus on continuous process improvementAssisting in implementing change in internal systems and proceduresMinimum qualificationsEducation:High school diploma or GED required. Bachelor’s degree preferredExperience:Previous customer service or administrative experience preferredAbility to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situationsAbility to work with diverse internal and external constituenciesSchedule: Monday - Friday, Hybrid, rotating schedule 6:30am to 8pm.StatusFull-TimeRegular, Temporary, Per DiemRegular Standard Hours per Week40 Pay Range$19.83-$29.49 HourlyOffice/Site LocationBostonJob Posting CategoryAdministrationRemote Eligibility Part Remote/Hybrid AutoReqId: 86533BRDepartment: Cardiology
$19 - $27.64 per hour
...Admin Patient Experience Representative- Cardiology | Boston Childrens Hospital Position Summary The Department of Cardiology at Boston Children's Hospital... ...patient information, process requests, and support clinic operations. Collaborate with team members and...SuggestedHourly payFull timeWork at officeRemote workRelocation package- ...lies in the diversity of our people. With patients from local communities and 160... ...work to ensure the best possible patient experience by effectively coordinating services to... ...CategoryAdministrationRemote Eligibility Onsite Only AutoReqId: 86371BRDepartment: CardiologySuggestedTemporary workLocal areaMonday to FridayFlexible hoursShift workNight shift
- Job Posting DescriptionPosition summaryThe Senior PER ensures an optimal patient experience by monitoring clinic activity, resolving service and scheduling issues, and managing daily schedules. They provide high-level customer service, obtain necessary authorizations, triage...SuggestedTemporary workWork at officeRemote workRelocation packageShift work
- ...Job Posting Job Posting Description The Patient Experience Representative will be responsible for: Patient Encounter Management Providing... ...of the Center for Airway Disorders (CAD), including clinic appointments with other specialties, imaging, and other studies...SuggestedWork at officeFlexible hours
- ...Patient Experience Representative I- Center for Airways Disorder Works under close supervision to provide support to the administrative operations... ...management of complex patient issues. Monitors clinic activity. Assists with resolving customer service and...SuggestedFull timeWork at officeRelocation package
$19 - $27.64 per hour
...Admin Patient Experience Representative- ORL | Boston Childrens Hospital Position Summary: The Patient Experience Representative supports the Department... ..., managing patient information, and ensuring efficient clinic operations while delivering a high level of customer...Work at officeRelocation packageShift work- ...Admin Patient Experience Representative I- Plastic and Oral Surgery | Boston Childrens Hospital Position Summary/ Department Summary: Join our... ...Working with other team members to monitor the physicians' clinical, operative, meeting, and personal schedule/calendar....Work at officeRelocation packageFlexible hoursShift work
- ...summaryYou will work under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. You will demonstrate interest in...Temporary workRemote workRelocation package
$20 - $31.16 per hour
...Hepatitis C, OB-GYN, Nephrology, and Cardiology alongside an on-site STI clinic. CSHC is a teaching... ...Position Summary: The Patient Service Representative (PSR I) reports to the Department... ...to ensure a positive patient experience for Codman Square Health Center...Hourly payWork at officeFlexible hoursCodman Square Health Center, Inc.
Boston, MA5 days ago$19.83 - $29.49 per hour
...Patient Experience Representative (Float Pool) Waltham, MA | Boston Childrens Hospital Position Summary: Patient Experience Representative (onsite... .../Patient Access (PER) Float will work in ambulatory clinic areas, central registration, telephone page operations, and...Hourly payFull timeTemporary workWork at officeRelocation packageMonday to FridayFlexible hoursShift work- ...Patient Experience Representative (20 Hours) M-Friday 4pm-8pm | Boston Childrens Hospital Department Summary: Patient Experience Representative... ...Provides support to the administrative operations of a clinical service and works to ensure the best possible patient experience...Monday to Friday
- ...Patient Experience Coordinator - Ambulatory (SPARK) SPARK is an online autism research study and a growing community of autistic individuals... ...phone systems, email, Microsoft Office programs, and clinical, scheduling, and billing applications. Patient Experience...Full timeWork at officeFlexible hoursDay shift
- ...Specialty team, you will help us care for patients in Cardiology, Dermatology, Endocrinology,... ...ambulatory care at our three medical specialty clinics.Administrative responsibilities will... ...or GED is required. One year of experience working in an outpatient medical setting...Local areaWork from home
Cambridge Health Alliance
Cambridge, MA2 days ago - ...Department : Medical Specialties Clinic at CHA Cambridge Hospital Job Type... ...Specialty team, you will help us care for patients in Cardiology, Dermatology, Endocrinology, Gastroenterology... ...program or one year of previous experience as a medical assistant in lieu of program...Hourly payFull timeWork experience placementLocal areaWork from homeMonday to FridayShift work
Cambridge Health Alliance
Cambridge, MAmore than 2 months ago - ...service support within the Call Center, ensuring a positive patient and family experience through efficient coordination of scheduling,... ...processes patient demographic, insurance, referral, and clinical information. Ensures accurate documentation, billing entry...Work at officeRelocation packageMonday to FridayFlexible hours
Boston Children's Hospital
Boston, MA16 hours ago - ...Patient Experience Representative (Per Diem) Emergency Department Required/please read: There is a 6 week/40 hours a week training commitment... ...information for patient encounters. Collecting all necessary clinical documentation and information. Collecting, compiling...Daily paidFull timeShift workDay shiftAfternoon shift
- ...IDR is seeking a Patient Experience Representative to join one of our top clients for an opportunity in Brookline, MA. This role focuses on providing exceptional patient service and support within a healthcare setting, helping to enhance the overall patient experience...Temporary workWork at officeFlexible hours
IDR
Brookline, MA2 days ago - Position Summary As a Patient Experience Representative you will work to provide support to the administrative operations/front desk service and ensure the best possible patient experience by effectively coordinating services to patients and families for our Immunology...Temporary workRelocation packageFlexible hours
- ...Patient Experience Representative I- Psychiatry | Boston Childrens Hospital Position Summary: Works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively...Full timeWork at officeRelocation packageMonday to FridayShift work
$17.79 - $25 per hour
...Patient Access Representative II Under the direction of the Department Manager, this position ensures... ...verification to promote a positive patient experience and accurate data capture. This role... .... Department: Primary Care Clinic Schedule: Part Time Essential Responsibilities...Daily paidPart timeFixed term contractWork at officeMonday to FridayFlexible hours- Overview Patient Experience Representative I- Neurogenetics role at Boston Children\u2019s Hospital. The Patient Experience Representative serves as an initial point of contact for families and works closely with the Program Coordinator to facilitate patient care within...Full timeRelocation packageFlexible hoursShift work
$17.71 - $24.28 per hour
...setting. You will work closely with healthcare providers, schedule patient appointments, and function as the primary liaison between... ...Ideal candidates will have prior healthcare or customer service experience, along with strong digital literacy and interpersonal skills....Hourly payTemporary workMonday to Friday- Medical Assistant/Clinical Practice Assistant Join to apply for the... ...people’s lives. Provides patient services including greeting,... ...months of direct patient care experience in a clinical or research... ...Braintree, MA Medical Aide - Cardiology - 40 hours (Days Mon-Fri) Pediatric...Daily paidFull timePart timeRotating shift
$16 - $29 per hour
...Remote Patient Service Representative This position is remote in Boston, MA. If you are located within... ...schedules to ensure that clinic utilization is optimized and effectively... ...School Diploma / GED OR equivalent work experience ~ Must be 18 years of age OR older...Hourly payMinimum wageFull timeWork experience placementLive inWork at officeLocal areaRemote workMonday to FridayShift workUnitedHealth Group
Boston, MA4 days ago$22.36 - $27.26 per hour
...Ambulatory Service Representative The incumbent is responsible for... ...functions and activities related to patient access including, but not... ...this role will support the clinical practice by focusing on... .../GED plus 3+ years relevant experience. Bachelors degree or Associates...Contract workPart timeFixed term contractWork at officeFlexible hoursAya Healthcare
Boston, MA1 day ago$18 - $20 per hour
...Description Mon-Fri 8:30a-5p. Epic experience required. This is a call center position, incoming patient calls requesting appointments in the Ophthalmology/Optometry clinic. Must have excellent customer service experience and have experience with scheduling. Skills...Contract workTemporary workTEKsystems
Boston, MA1 day ago$53k - $77k
...POSITION SUMMARY : The Patient Coordinator assists patients,... ...Programs in the Infectious Diseases Clinic. Provides culturally... ...The above is not intended to represent an exhaustive list of accountable... ...’s Degree preferred EXPERIENCE : Individual must have experience...Full timeContract workFixed term contractWork at officeFlexible hoursBoston Medical Center
Boston, MA3 days ago$21 - $28.26 per hour
...practice in a dual role supporting both patient care and front-desk operations.You will... ...0–60 patients per day, depending on the clinic schedule. The department provides general... ...together to provide a positive patient experience.Required QualificationsHigh School diploma...Hourly payWork experience placementWork at officeShift workWeekend workBeth Israel Lahey Health
Cambridge, MA3 days ago- ...Patient Access Representative II The Patient Access Representative II plays a vital dual role within the PACE clinic, providing both administrative/clerical support and clinical medical... ...minimum of 1 year of administrative experience in a clinical setting preferred,...Full time
- ...is seeking a Practice Associate to ensure efficient clinic operations. This role involves managing patient interactions, coordinating administrative tasks,... ...communication abilities, and 1 year of medical office experience. Benefits include competitive pay, medical...Work at office
NHOMS PLLC
Quincy, MA2 days ago
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