Customer Support Specialist
Aidoos
Customer Support Specialist
New
Skills
API Integration Automotive Software Communication Skills Customer Support Data Analysis Problem Solving Remote Support Technical Support Troubleshooting Workflow Management
As a Customer Support Specialist, you will be remotely supporting JD Power's automotive data and software users across Canada. This role involves troubleshooting dealership workflows, integrations, APIs, and addressing customer cases to ensure seamless use of our software solutions.
Key Responsibilities
- Provide remote support for automotive data and software users.
- Troubleshoot dealership workflows and integrations.
- Assist customers with API-related queries and issues.
- Resolve customer cases efficiently and effectively.
- Collaborate with team members to enhance user experience.
Required Skills & Qualifications
- Strong understanding of automotive software and data solutions.
- Experience with APIs and integration troubleshooting.
- Excellent communication and customer service skills.
- Ability to work independently in a remote environment.
- Problem-solving skills and attention to detail.
No forms. Your profile is generated instantly.
Job Type: Remote
Salary: Not Disclosed
Experience: Entry
Duration: Months
Vacancy posted 5 days ago
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