Field Support Representative

Job Title

Responsibilities:

Understand KTS hardware, software and other solution systems provided to military users.

Integrate KTS systems on aircraft and with ground users.

Provide training to aircrew, avionics, and ground users.

Recommend and develop training programs in support of maintenance and troubleshooting.

Manage inventory and accountability of hardware and software.

Provide technical leadership and guidance to users.

Conduct routine maintenance and troubleshooting on hardware and software systems.

Serve as a liaison between military units and KTS Headquarters.

Support integration and test events at KTS' headquarters and CONUS for various test events.

Qualifications:

Bachelor's or Master's degree in Engineering or Information Technology with two or more years of experience. Military experience in similar field with Honorable Discharge or comparable experience in-lieu of degree.

MOS of Crew Chief, Avionics, Communications, or Pilot.

Strong analytical, problem-solving skills.

Hardware, software, and data network troubleshooting skills.

Windows and Linux Computer operating experience.

Experience with USMC/tactical radios.

Excellent written and oral communication skills.

US citizen with the ability to obtain a Secret clearance.

Ability to travel overseas.

Preferred Experience:

Avionics CDQ/CDQAR/CDI.

Familiar with tactical Android applications.

Familiar with KTS hardware and software solutions

Familiar with Weapons & Tactics Training Program or GCE Operations & Tactics Training Program.

Benefits

Kranze Technology Solutions is proud to provide extremely competitive benefits to all full time employees including:

Comprehensive Leave plan (Paid Time Off)

Comprehensive Health Care package including Medical, Vision, Dental, Health Savings Account (HSA), and more

Generous 401(k) retirement plan

Paid Overtime

Flex Time and Flexible Scheduling

Tuition Reimbursement options

About Kranze Technology Solutions

We are part of an SPX Technologies' Communication Technologies platform in the Detection & Measurement business segment. KTS is focused in the defense industry specializing in Infrared Countermeasures (IRCM) systems, digital interoperability and networking, and program support for the US Navy, US Marine Corps, and Special Operations Command. We provide hardware and software product development, systems integration, system test and evaluation support, modeling and simulation analysis, and other engineering services to support the Warfighter. Each team member has significant opportunities to solve a variety of complex technical challenges in small teams while working hand in hand with our defense customers. KTS is an equal opportunity employer and prohibits discrimination and harassment of any kind. All applicants will be considered for employment without regards to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other segmenting characteristics protected by law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to: Human Resources View phone number on click.appcast.io View email address on click.appcast.io