Patient Care Coordinator - Scheduler
Etairos Health
Job Description
Job Description
Now Hiring: Patient Care Coordinator (Scheduler) | Tampa, FL | Full-Time
Join a Mission-Driven Team That’s Changing Lives—One Call at a Time
About Etairos Health:
Etairos Health is a locally owned and rapidly growing home health agency dedicated to providing compassionate, high-quality care to seniors in the comfort of their homes. We believe in making a meaningful difference—every single day. If you're looking for a career where your work truly matters, you’ve found the right place.
Why You’ll Love Working Here:
✅ Make a real impact in your community
✅ Be part of a supportive, high-energy team
✅ Enjoy opportunities for growth and advancement
✅ Flexible work options based on performance
✅ Competitive pay and benefits
Your Role: Patient Care Coordinator (Scheduler)
As a Patient Care Coordinator, you’ll be the heartbeat of our operations—connecting caregivers with clients and ensuring seamless service delivery. You’ll thrive in a fast-paced, call center-style environment where every call is an opportunity to help someone in need.
What You’ll Do
Coordinate care by scheduling caregivers for new and ongoing cases
Communicate with clients, families, and field staff via phone, email, and scheduling systems
Process referrals from private pay, insurance, and agency partners
Support caregivers with orientation and case preparation
Collaborate with nursing supervisors for assessments and care planning
Maintain accurate records and ensure compliance with health regulations
Problem-solve and manage escalations with empathy and professionalism
Participate in on-call rotation for after-hours support
Help manage open shifts and ensure coverage across all regions
What We’re Looking For
Experience in home health scheduling or call center coordination preferred
Strong multitasking and organizational skills
Excellent communication and customer service abilities
Tech-savvy with solid data entry skills
Bilingual (Spanish) is a plus
Availability for evenings/weekends on a rotating basis
A compassionate, team-oriented mindset
Bonus Points If You:
Love solving puzzles and finding creative solutions
Stay calm under pressure and thrive in busy environments
Want to grow your career in healthcare operations
Ready to Join Us?
If you’re passionate about helping others and want to be part of a team that values your contributions, we’d love to hear from you. Apply today and become part of the Etairos family—where your work truly matters.
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