Senior Operations Manager

Senior Operations Manager

The Senior Operations Manager provides leadership and oversight for one or more offices delivering engineering and consulting services. This role is responsible for operational performance, people leadership, project success, and business growth for multidisciplinary teams generating significant revenue. We are looking for someone with experience in the field of civil or environmental engineering.

People & Office Leadership

Lead and support Department Managers and Project Managers

Foster an inclusive, collaborative work environment

Recruit, hire, onboard, coach, and develop staff

Address performance management and employee development

Support retention through engagement and coaching

Operations & Project Oversight

Oversee operational performance, utilization, and staffing

Monitor project schedules, budgets, and performance metrics

Ensure accurate project planning and reporting

Conduct project reviews and support corrective actions

Ensure compliance with project management and quality standards

Client & Business Development

Build and maintain client relationships

Support proposal development and scoping

Collaborate with marketing and technical teams

Represent the organization professionally

Quality & Technical Oversight

Champion quality assurance and control standards

Review project plans for scope and staffing alignment

Support technical reviews and problem-solving

Ensure consistency and quality across deliverables

Required Qualifications

Bachelor's degree in a related field or equivalent experience

12+ years of progressive experience

7+ years of project management experience

7+ years of people management experience

Knowledge of business operations and metrics

Valid driver's license

Preferred Qualifications

Professional registration (PE, Geologist, Architect)

Experience with multidisciplinary teams

Municipal civil/environmental project experience

Why Join Jones Edmunds?

• Comprehensive Benefits Package including:
• - Medical, Dental, and Vision options
• - Employer-paid short-term disability and life insurance
• - Paid Holidays and Generous PTO
• - Employer Contributed 401(K) plan
• - Tuition Reimbursement
• - And more
• Ownership Culture: As an Associate Owner in our ESOP company, you share in our success.
• Supportive Environment: A collaborative team that values integrity, knowledge, and service.

Equal Opportunity Employer M/F/Disability/Veteran/AA/DFWP

Jones Edmunds & Associates will not sponsor a work visa (e.g. H1B, etc.,) to fill this position.

As a condition of employment with Jones Edmunds & Associates, any successful job applicant will be required to pass a pre-employment background investigation, drug screen and motor vehicle report.

Jones Edmunds & Associates