General Manager

Reference: 629512Posted: 2026-07-30Location: Indianapolis, IndianaCompany: Planet Pharma GroupContact: ApplicationsEmail: View email address on click.appcast.io Manager, OperationsKey ResponsibilitiesProvide leadership for day-to-day operations across warehousing, inventory management, distribution, customer service, and support functions.Ensure compliance with applicable quality, safety, and regulatory requirements.Drive operational efficiency, productivity improvements, and continuous improvement initiatives.Establish and monitor key performance indicators (KPIs) to achieve operational and financial goals.Lead workforce planning, employee development, performance management, and succession planning efforts.Foster a culture focused on safety, quality, accountability, and customer service.Partner with senior leadership to develop operational strategies, budgets, and performance objectives.Manage customer relationships and ensure service commitments are consistently achieved.Lead audit readiness efforts and support internal and external inspections as required.Identify operational risks and implement effective corrective actions and process improvements.Oversee facility resources, capital projects, and cost management initiatives.QualificationsBachelor’s degree10+ years of progressive operations leadership experience.Experience managing large teams within warehousing, logistics, manufacturing, distribution, or other operational environments.Strong understanding of quality systems, compliance requirements, and operational best practices.Demonstrated success driving continuous improvement and operational excellence initiatives.Experience managing budgets, labor planning, and performance metrics.Strong leadership, communication, problem-solving, and decision-making skills.Proficiency with ERP, WMS, or other operational management systems.Preferred QualificationsExperience in a highly regulated industry.Lean, Six Sigma, or other continuous improvement certifications.Experience leading multi-site, multi-customer, or complex operational environments.