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Back-Office WFM Director: Strategy & Growth

CVS Health

CVS Health is seeking a Lead Director, Workforce Management - Back Office Operations to drive expansion of WFM into back-office, transaction-based operations across Aetna Service Operations. You will design strategy, operating model, and analytics to forecast, plan, allocate, and optimize work. Reporting to the Executive Director, Workforce Management, you will partner with Operations, Finance, HR, Technology, and Vendors to implement scalable planning models, SLA discipline, and data-driven #J-18808-Ljbffr CVS Health

Vacancy posted 1 day ago
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