Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior Online Chat Support Manager - Lead & Innovate CX

MaziCTools

MaziCTools is seeking an experienced Online Chat Support Manager to lead a dedicated team in providing exceptional customer support via online chat channels. This role focuses on team leadership, developing best practices for customer engagement, and ensuring quality assurance protocols are maintained. Candidates should have at least 7 years in customer support and demonstrated leadership capabilities. The position offers benefits like joining bonuses and visa sponsorship for qualified candidates. #J-18808-Ljbffr MaziCTools

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Senior Online Chat Support Manager - Lead & Innovate CX in New York, NY vacancy
  • $240k - $315k

     ...the Experience Management category serving...  ...worth doing.Senior Manager, Product...  ...Manager, PM will lead the Locations...  ...suite of products supporting location based...  ...our Location CX Product suite,...  ...frontline users, Online Reputation Management...  ...and innovation. For the rest of... 
    Senior
    Online
    Full time
    Work at office
    Relocation package
    Shift work
    3 days per week

    Qualtrics

    Reston, VA
    1 day ago
  • August Health is seeking a Support Agent to elevate customer experience across in-app chat, email, and phone support. You will act as a senior SME, manage escalations, and onboard new agents while collaborating with CX initiatives. You will partner with Product and Engineering... 
    Senior

    August Health

    San Francisco, CA
    3 days ago
  • $169.95k - $188.84k

     .... We are looking for a Senior Product Manager, Customer Experience (CX) to lead the modernization of our...  ...world-class product innovation. What You Get To Do Every...  ...is the world’s largest online marketplace for authenticated...  ..., art, and home—in support of the circular economy... 
    Senior
    Online
    Immediate start
    Flexible hours

    Applied Labs

    New York, NY
    4 days ago
  • $150k - $222k

     ...conversations, and directly supporting efforts to shift the...  ...everyone. THE OPPORTUNITYAs Senior Manager, Brand Marketing (Menu Innovation), you’ll help shape the...  .... This high‑impact role leads the end‑to‑end...  ...information or to place an order online, visit Mexican Grill is... 
    Senior
    Online
    Work at office
    Local area
    Remote work
    Work from home
    Shift work

    Chipotle Mexican Grill

    Newport Beach, CA
    13 hours ago
  • $77.5k - $147k

     ...The Senior CX Manager plays a critical role as a senior...  ...business outcomes by leading advanced product adoption...  ...adoption, and innovation roadmaps aligned to customer...  ...stakeholders . Support executive business...  ...Application : Apply online. Application Window... 
    Senior
    Online
    Full time
    Temporary work
    Work at office

    Talkdesk

    Remote
    3 days ago
  •  ...AI Workflow Innovation Lead: Senior Accounting Manager/Controller Multiple Cities Join...  ...emerging growth clients, supporting their journey from inception...  ...an internal AI-powered chat and knowledge interface....  ...software solutions: QuickBooks Online, Xero, NetSuite, Campfire... 
    Senior
    Online
    Remote work

    Attivo Partners

    United States
    1 day ago
  •  ...clients can then go-to-market with innovations that shift consumer decisions...  .... From Instagram, blogs and online experts to books, magazines,...  ...with clients. Project Management Coordinate and collaborate with...  .... Every choice should support producing the strongest possible... 
    Senior
    Online
    Remote work
    Shift work
    Night shift

    Dig Insights

    Chicago, IL
    4 days ago
  • Senior Brand Manager, Brand Growth & Innovation - Huggies WipesJob DescriptionYou’re not the person...  ...Growth & Innovation will lead innovation and brand...  ...complete overview, see .Great support for good health with...  ...button and complete the online application process. A member... 
    Senior
    Online
    Full time
    Temporary work
    Work at office
    Local area
    Relocation
    Relocation package
    Flexible hours

    Kimberly-Clark

    Chicago, IL
    1 day ago
  • GEICO is seeking a CX-focused Product Manager with deep expertise in payments and billing experiences to shape how millions of customers pay for...  ...while navigating insurance, compliance, and scale; you will lead discovery, roadmaps, and cross-functional collaboration, including... 
    Senior

    3M HEALTHCARE

    Bethesda, MD
    13 hours ago
  •  ...currently recruiting a Senior Innovation Research...  .... They will also support all research efforts...  ...including product management, engineering, and...  ...both on-site and online using digital...  ...understanding of with CX, including the...  ...• Curious nature leading to continuously evaluating... 
    Senior
    Online
    Contract work
    Temporary work

    Cedent Consulting

    Boston, MA
    4 days ago
  • $115.36k - $161.6k

     ..., collaborative, and innovative. Our people thrive on...  ...Summary The Sr. Manager of CRM and CX Data identifies the latest...  ...program, both online and offline, across prospecting...  ...25% of Time ~ Lead the strategic...  ...programs and partnerships supporting product launch and... 
    Senior
    Online
    Full time
    Work at office

    Kia Corporation

    Tustin, CA
    1 day ago
  • $129.5k - $175.1k

    Brand Innovation Lab's TEX (Technology & Experience) design...  ...is seeking a Design Ops Manager who can make the operational...  ..., media sales, or online advertising and close work with senior advertisers and agency stakeholders...  ...process, including support for the interview or... 
    Senior
    Online
    Work at office
    Flexible hours
    Day shift

    Amazon

    Seattle, WA
    2 days ago
  • $148.16k - $185.2k

     ...AvangridJob Summary:The Senior Manager - SAP Architecture & Solutions leads the design,...  ...with the latest SAP innovations. This role focuses...  ...landscape that supports business agility and...  ...party systems (e.g., CX/Service Cloud),...  ...unable to use our online tool to search for... 
    Senior
    Online
    Work at office
    Local area

    Iberdrola

    Boston, MA
    1 day ago
  • $60 - $70 per hour

     ...Steer began as an online directory for...  ...Relationship Management (CRM) marketing...  ...We are always innovating and we are proud...  ...looking for a Senior Product Manager...  ...market strategy, leading a cross-functional...  ...growth and CX improvements. Collaborate...  ...to support your well-being... 
    Senior
    Online
    Full time
    Local area
    Remote work
    Work from home
    Flexible hours

    Steer

    New York, NY
    4 days ago
  •  ...chstmöglichen Zeitpunkt eine*n Senior Key Account Manager (m/w/d) Handel Das sind...  ...Du entwickelst und steuerst innovative Promotionsmechaniken,...  ...dadurch die Auszeichnung des LEADING EMPLOYER in Österreich 2025. Bewirb Dich über unser Online-Portal mit Angabe Deiner Gehaltsvorstellung... 
    Senior
    Online
    Full time

    Pernod Ricard

    Vienna, VA
    2 days ago
  • Fundbox's CX Operations team supports customers across a fast...  ...looking for a Senior Manager of Operations to...  ...LOC business and lead the operations and...  ...new partners online, support the tools...  ...assistants, or chat/automation tools...  ...building a culture of innovation and inclusion... 
    Senior
    Online
    Remote work
    Home office

    Fundbox

    Dallas, TX
    4 days ago
  • $135k - $155k

     ...Cyara is the world’s leading Automated CX Assurance...  ...and risk. Cyara supports the entire CX software...  ...smart risks and Innovate Boldly , setting...  ...collaboration with senior leadership across...  ...compliance. Negotiate and manage contracts with...  ...might be? Apply online now. Agencies:... 
    Senior
    Online
    Contract work
    Flexible hours

    GrabJobs

    Glendale, CA
    3 days ago
  • $152.64k - $187k

     ..., Inc. seeks an Operational Support Senior Manager for the Chicago, IL location...  ...relationships management.• Lead new accounts’ pre-onboarding...  ...increase vitality. We relentlessly innovate to make the prediction,...  ...to complete the online application process, please... 
    Senior
    Online
    Full time
    Contract work
    Local area
    Work from home

    CIGNA

    Chicago, IL
    3 days ago
  •  ...achievers, challenge-seekers, and innovation-chasers.Professionals who...  ...and let your talents soar.Senior Manager - CX, a Connor Group CompanyAre...  ...professionals to lead client engagements, solve complex...  ...operational improvements, and supporting complex accounting... 
    Senior
    Full time
    Interim role
    Flexible hours

    Connor Group

    Charlotte, NC
    4 days ago
  • $116.9k - $203.6k

     ...Cloud Operations and Innovation (CO+I) is the team...  ...portals, Live and Online Services around...  ...globalization, and manageability. Our focus is on...  ...our customers. We support a portfolio of complex...  ...a Contract Lead for our Global Contracts...  ...during Cx (Commissioning). Ensure... 
    Senior
    Online
    Ongoing contract
    Contract work
    For contractors
    For subcontractor
    Internship
    Local area
    Worldwide

    Microsoft

    Charlotte, NC
    4 days ago
  • $24.94 per hour

     ...Job Description Senior General Manager   Bilingual Preferred...  ...learn what it means to lead at Victra. Are you a...  ...#Collaboration #Integrity #Innovation #Integrity...  ...hourly role. ·        Support, coach, and mentor sales...  ...Complete ongoing online and computer-based training... 
    Senior
    Online
    Hourly pay
    Local area
    Night shift
    Weekend work
    Afternoon shift

    Victra - Verizon Wireless Premium Retailer

    Waterbury, CT
    13 days ago
  •  ...results-driven Product Operations Senior Project Manager to join our fast-paced...  ...status communication methods.Support product management teams...  ...exposureBackground in SaaS, CX, AI, or contact center technologies...  ...transactions. Known as an innovation powerhouse that excels in AI... 
    Senior

    NICE Systems

    Atlanta, GA
    2 days ago
  • $120k - $204k

     ...can prosper. We support a wide range of...  ...technology and innovation, partnerships...  ...Title and Summary Senior Specialist,...  ...for a Product Management Sr. Specialist...  ...product. Role Lead day-to-day maintenance...  ...and seamless CX journey while monitoring...  ...complete the online application... 
    Senior
    Online
    Full time
    Part time
    Worldwide
    Flexible hours

    MasterCard

    Harrison, ME
    5 days ago
  •  ...Our team of innovators and visionaries...  ...promote industry-leading products across online, mobile, social,...  ...Reporting to the Senior Director of Fulfillment...  ..., the Senior Manager of Customer...  ...technologies to support, guide, and assist...  ...experience scaling CX operations... 
    Senior
    Online

    Integra Beauty

    Groveport, OH
    27 days ago
  •  ...part of Project Management Advisors (PMA...  ...is seeking a Senior Construction Manager to support our Data...  ...environments, enjoys leading...  ...learn, work, and innovate. B&D partners...  ...Commissioning Agent (CX) to perform...  ...Slide decks, online documents,...  ...such as emails, chat and online... 
    Senior
    Online
    Contract work
    For contractors
    Monday to Friday

    Brailsford & Dunlavey

    Austin, TX
    2 days ago
  • $151.2k - $204.6k

    Do you want to build innovative and inspirational shopping experiences...  ...and test new, innovative CX widgets that increase...  ...to a product Experience managing technical products or online servicesli> Experience in...  ...hiring process, including support for the interview or onboarding... 
    Senior
    Online
    Flexible hours

    Socket.dev

    Tempe, AZ
    3 days ago
  •  ...Knowing we have an open and supportive team means each of us...  ...passion to work hard, innovate and push boundaries....  ...Omnichannel Ecommerce Senior Manager (Target/Kroger), to...  ...launching new innovation online, preparing for and...  ...requiredAbility to manage and lead in ambiguity, a go-... 
    Senior
    Online
    Full time
    Remote work

    Church & Dwight Company

    Ewing, NJ
    4 days ago
  • $175k - $239k

     ...fuel purpose-driven innovation that expands...  ...our team, you will lead quantitative research...  ...development, and analytical support for models used in...  ...valuation, risk management, and capital...  ...Modeling - Senior Manager role will...  ...assistance using our online system and/or you... 
    Senior
    Online
    Full time
    Work at office
    Remote work

    Fannie Mae

    Washington DC
    4 days ago
  • $178.14k - $320.51k

    Senior Principal Lead, Product Marketing ManagementFocus: Zonal...  ...of Product Marketing Management for Zonal Power, you...  ...is driving disruptive innovations to help build a better...  ...to access or use this online application process...  ...training materials to support global sales and field... 
    Senior
    Online
    Local area

    Onsemi

    San Jose, CA
    3 days ago
  • $97.3k - $162.1k

     ...hear from you. Sr. Manager, Strategic Innovation & Business...  ...performing, digital-first Senior Manager to accelerate...  ...Investment Pitch: Lead complex business, financial...  ...-ready materials to support executive decision-...  ...has become aware of online recruiting-related scams... 
    Senior
    Online
    Work experience placement
    Relocation package
    Shift work

    McKesson

    Irving, TX
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Online Chat Support Manager - Lead & Innovate CX. Be the first to apply!