Senior Online Chat Support Manager - Lead & Innovate CX
MaziCTools
MaziCTools is seeking an experienced Online Chat Support Manager to lead a dedicated team in providing exceptional customer support via online chat channels. This role focuses on team leadership, developing best practices for customer engagement, and ensuring quality assurance protocols are maintained. Candidates should have at least 7 years in customer support and demonstrated leadership capabilities. The position offers benefits like joining bonuses and visa sponsorship for qualified candidates. #J-18808-Ljbffr MaziCTools
$240k - $315k
...the Experience Management category serving... ...worth doing.Senior Manager, Product... ...Manager, PM will lead the Locations... ...suite of products supporting location based... ...our Location CX Product suite,... ...frontline users, Online Reputation Management... ...and innovation. For the rest of...SeniorOnlineFull timeWork at officeRelocation packageShift work3 days per week- August Health is seeking a Support Agent to elevate customer experience across in-app chat, email, and phone support. You will act as a senior SME, manage escalations, and onboard new agents while collaborating with CX initiatives. You will partner with Product and Engineering...Senior
$169.95k - $188.84k
.... We are looking for a Senior Product Manager, Customer Experience (CX) to lead the modernization of our... ...world-class product innovation. What You Get To Do Every... ...is the world’s largest online marketplace for authenticated... ..., art, and home—in support of the circular economy...SeniorOnlineImmediate startFlexible hours$150k - $222k
...conversations, and directly supporting efforts to shift the... ...everyone. THE OPPORTUNITYAs Senior Manager, Brand Marketing (Menu Innovation), you’ll help shape the... .... This high‑impact role leads the end‑to‑end... ...information or to place an order online, visit Mexican Grill is...SeniorOnlineWork at officeLocal areaRemote workWork from homeShift work$77.5k - $147k
...The Senior CX Manager plays a critical role as a senior... ...business outcomes by leading advanced product adoption... ...adoption, and innovation roadmaps aligned to customer... ...stakeholders . Support executive business... ...Application : Apply online. Application Window...SeniorOnlineFull timeTemporary workWork at office- ...AI Workflow Innovation Lead: Senior Accounting Manager/Controller Multiple Cities Join... ...emerging growth clients, supporting their journey from inception... ...an internal AI-powered chat and knowledge interface.... ...software solutions: QuickBooks Online, Xero, NetSuite, Campfire...SeniorOnlineRemote work
- ...clients can then go-to-market with innovations that shift consumer decisions... .... From Instagram, blogs and online experts to books, magazines,... ...with clients. Project Management Coordinate and collaborate with... .... Every choice should support producing the strongest possible...SeniorOnlineRemote workShift workNight shift
- Senior Brand Manager, Brand Growth & Innovation - Huggies WipesJob DescriptionYou’re not the person... ...Growth & Innovation will lead innovation and brand... ...complete overview, see .Great support for good health with... ...button and complete the online application process. A member...SeniorOnlineFull timeTemporary workWork at officeLocal areaRelocationRelocation packageFlexible hours
- GEICO is seeking a CX-focused Product Manager with deep expertise in payments and billing experiences to shape how millions of customers pay for... ...while navigating insurance, compliance, and scale; you will lead discovery, roadmaps, and cross-functional collaboration, including...Senior
- ...currently recruiting a Senior Innovation Research... .... They will also support all research efforts... ...including product management, engineering, and... ...both on-site and online using digital... ...understanding of with CX, including the... ...• Curious nature leading to continuously evaluating...SeniorOnlineContract workTemporary work
$115.36k - $161.6k
..., collaborative, and innovative. Our people thrive on... ...Summary The Sr. Manager of CRM and CX Data identifies the latest... ...program, both online and offline, across prospecting... ...25% of Time ~ Lead the strategic... ...programs and partnerships supporting product launch and...SeniorOnlineFull timeWork at office$129.5k - $175.1k
Brand Innovation Lab's TEX (Technology & Experience) design... ...is seeking a Design Ops Manager who can make the operational... ..., media sales, or online advertising and close work with senior advertisers and agency stakeholders... ...process, including support for the interview or...SeniorOnlineWork at officeFlexible hoursDay shift$148.16k - $185.2k
...AvangridJob Summary:The Senior Manager - SAP Architecture & Solutions leads the design,... ...with the latest SAP innovations. This role focuses... ...landscape that supports business agility and... ...party systems (e.g., CX/Service Cloud),... ...unable to use our online tool to search for...SeniorOnlineWork at officeLocal area$60 - $70 per hour
...Steer began as an online directory for... ...Relationship Management (CRM) marketing... ...We are always innovating and we are proud... ...looking for a Senior Product Manager... ...market strategy, leading a cross-functional... ...growth and CX improvements. Collaborate... ...to support your well-being...SeniorOnlineFull timeLocal areaRemote workWork from homeFlexible hours- ...chstmöglichen Zeitpunkt eine*n Senior Key Account Manager (m/w/d) Handel Das sind... ...Du entwickelst und steuerst innovative Promotionsmechaniken,... ...dadurch die Auszeichnung des LEADING EMPLOYER in Österreich 2025. Bewirb Dich über unser Online-Portal mit Angabe Deiner Gehaltsvorstellung...SeniorOnlineFull time
- Fundbox's CX Operations team supports customers across a fast... ...looking for a Senior Manager of Operations to... ...LOC business and lead the operations and... ...new partners online, support the tools... ...assistants, or chat/automation tools... ...building a culture of innovation and inclusion...SeniorOnlineRemote workHome office
$135k - $155k
...Cyara is the world’s leading Automated CX Assurance... ...and risk. Cyara supports the entire CX software... ...smart risks and Innovate Boldly , setting... ...collaboration with senior leadership across... ...compliance. Negotiate and manage contracts with... ...might be? Apply online now. Agencies:...SeniorOnlineContract workFlexible hours$152.64k - $187k
..., Inc. seeks an Operational Support Senior Manager for the Chicago, IL location... ...relationships management.• Lead new accounts’ pre-onboarding... ...increase vitality. We relentlessly innovate to make the prediction,... ...to complete the online application process, please...SeniorOnlineFull timeContract workLocal areaWork from home- ...achievers, challenge-seekers, and innovation-chasers.Professionals who... ...and let your talents soar.Senior Manager - CX, a Connor Group CompanyAre... ...professionals to lead client engagements, solve complex... ...operational improvements, and supporting complex accounting...SeniorFull timeInterim roleFlexible hours
$116.9k - $203.6k
...Cloud Operations and Innovation (CO+I) is the team... ...portals, Live and Online Services around... ...globalization, and manageability. Our focus is on... ...our customers. We support a portfolio of complex... ...a Contract Lead for our Global Contracts... ...during Cx (Commissioning). Ensure...SeniorOnlineOngoing contractContract workFor contractorsFor subcontractorInternshipLocal areaWorldwide$24.94 per hour
...Job Description Senior General Manager Bilingual Preferred... ...learn what it means to lead at Victra. Are you a... ...#Collaboration #Integrity #Innovation #Integrity... ...hourly role. · Support, coach, and mentor sales... ...Complete ongoing online and computer-based training...SeniorOnlineHourly payLocal areaNight shiftWeekend workAfternoon shift- ...results-driven Product Operations Senior Project Manager to join our fast-paced... ...status communication methods.Support product management teams... ...exposureBackground in SaaS, CX, AI, or contact center technologies... ...transactions. Known as an innovation powerhouse that excels in AI...Senior
$120k - $204k
...can prosper. We support a wide range of... ...technology and innovation, partnerships... ...Title and Summary Senior Specialist,... ...for a Product Management Sr. Specialist... ...product. Role Lead day-to-day maintenance... ...and seamless CX journey while monitoring... ...complete the online application...SeniorOnlineFull timePart timeWorldwideFlexible hours- ...Our team of innovators and visionaries... ...promote industry-leading products across online, mobile, social,... ...Reporting to the Senior Director of Fulfillment... ..., the Senior Manager of Customer... ...technologies to support, guide, and assist... ...experience scaling CX operations...SeniorOnline
- ...part of Project Management Advisors (PMA... ...is seeking a Senior Construction Manager to support our Data... ...environments, enjoys leading... ...learn, work, and innovate. B&D partners... ...Commissioning Agent (CX) to perform... ...Slide decks, online documents,... ...such as emails, chat and online...SeniorOnlineContract workFor contractorsMonday to Friday
$151.2k - $204.6k
Do you want to build innovative and inspirational shopping experiences... ...and test new, innovative CX widgets that increase... ...to a product Experience managing technical products or online servicesli> Experience in... ...hiring process, including support for the interview or onboarding...SeniorOnlineFlexible hours- ...Knowing we have an open and supportive team means each of us... ...passion to work hard, innovate and push boundaries.... ...Omnichannel Ecommerce Senior Manager (Target/Kroger), to... ...launching new innovation online, preparing for and... ...requiredAbility to manage and lead in ambiguity, a go-...SeniorOnlineFull timeRemote work
$175k - $239k
...fuel purpose-driven innovation that expands... ...our team, you will lead quantitative research... ...development, and analytical support for models used in... ...valuation, risk management, and capital... ...Modeling - Senior Manager role will... ...assistance using our online system and/or you...SeniorOnlineFull timeWork at officeRemote work$178.14k - $320.51k
Senior Principal Lead, Product Marketing ManagementFocus: Zonal... ...of Product Marketing Management for Zonal Power, you... ...is driving disruptive innovations to help build a better... ...to access or use this online application process... ...training materials to support global sales and field...SeniorOnlineLocal area$97.3k - $162.1k
...hear from you. Sr. Manager, Strategic Innovation & Business... ...performing, digital-first Senior Manager to accelerate... ...Investment Pitch: Lead complex business, financial... ...-ready materials to support executive decision-... ...has become aware of online recruiting-related scams...SeniorOnlineWork experience placementRelocation packageShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Online Chat Support Manager - Lead & Innovate CX. Be the first to apply!
- support supervisor New York, NY
- support engineering manager New York, NY
- family support manager New York, NY
- administrative support manager New York, NY
- student support manager New York, NY
- support operations manager New York, NY
- senior support manager New York, NY
- support manager New York, NY
- global support manager New York, NY
- enterprise support manager New York, NY



