Management & Program Analyst
Small Business Administration
Summary This position is located in the Small Business Administration, Office of Disaster Recovery and Resilience - HQ in Washington, DC. Employee will serve as a workforce analyst to identify trends, project staffing needs, identify skill gaps, and recommend improvements that right size the workforce, forecast resource requirements, and optimize organizational structure in meeting mission requirements. Responsibilities As a Management & Program Analyst at theGS- 0343-14, some of your typical work assignments may include: Develops and implements enterprise workforce planning strategies that support current and future mission requirements, workforce readiness, and disaster operations. Evaluates workforce trends and recommends strategies to improve workforce readiness, organizational performance, and mission capability. Reviews proposed reorganizations, staffing initiatives, and workforce realignments to determine operational impact and resource requirements. Serves as the principal advisor on organizational design, workforce structure, staffing allocation, and position management. Develops recurring executive reports, workforce dashboards, and performance metrics supporting organizational decision making. Requirements Conditions of Employment Qualifications Federal status applicants must meet both Time-In-Grade AND experience requirements by the closing date of this announcement. However, if you have separated from the Federal Government for at least 52 weeks, you are not subject to the Time-in-Grade requirement. TIME-IN-GRADE: If you are a current career or career-conditional federal employee applying for promotion under Merit Promotion you must have completed a minimum of 52 weeks in positions at the next level lower than the position being filled. Experience: To receive credit, you must indicate the month and year as well as the average hours worked per week for each employer. Average work hours must be stated on the resume to quantify each period of work experience or that experience will not be credited toward meeting the specialized experience requirement. You must address the specific specialized experience required for the grade level of this position on your resume or application or you will be rated "Ineligible" for that grade level. For GS-14 To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-13 level in the Federal service that has equipped you with the knowledge, skill, and abilities to perform successfully in this position. This experience may have been gained in a Federal or non-Federal service position. This specialized experience must demonstrate the following: Applicants must have one year of specialized experience equivalent to at least the next lower grade level that demonstrates experience leading strategic workforce planning, organizational analysis, and enterprise-level program evaluation efforts supporting executive leadership. Experience in leading strategic workforce planning including; staffing strategies, hiring authorities, regulations, workforce flexibilities, organizational effectiveness, and workforce management practices; and Independently plan, develop and carry out workforce planning studies, manpower analyses, organizational assessments, workforce readiness reviews, and workforce management initiatives; and Designing, implementing, or maintaining analytical models, performance frameworks, methodologies, or standards used to support executive decision-making, organizational planning, or risk-based program management; and Analyze and evaluate workforce management processes and develop procedures to systematize workforce operations and strengthen workforce accountability. These qualifications must be clearly referenced in your resume. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site: Management and Program Analysis Series 0343 (opm.gov) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualification requirements must be met by 11:59 pm (Eastern Time) on 08/06/2026. Education Education may not be substituted for experience for this position. Additional Information Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments Career and InterAgency Career Transition Assistance Programs: Are programs that applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. Career Transition Assistance Plan (CTAP) is a program that helps "surplus" or "displaced" federal employees improve their chances of finding a new job in their current agency (intra-agency, i.e. SBA employees only). Inter-Agency Career Transition Assistance (ICTAP) is a program that helps "surplus" or "displaced" federal employees improve their chances of finding a new job at another agency (inter-agency; i.e. not applying to their current or former agency). You are eligible for CTAP/ICTAP if: 1. You are a current federal employee who meets the definition of a "surplus" or "displaced" employee meaning you have received official notice that your job is no longer needed or that you will lose your job by Reduction-in-Force (RIF). 2. Your agency, or the agency to which you are applying, is accepting applications from within or outside of the permanent workforce. 3. The position to which you are applying MUST BE in the Local Commuting Area of the position of record from which you are being displaced. 4. You meet the qualifications and other requirements of the job for which you are applying. This includes being rated as well-qualified for the position (score of 85 or better based on your responses to the competencies and associated questions listed within the assessment)..
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