Contract Services Support Specialist

Easterseals MORC is hiring for a Contract Services Support Specialist to help make a difference and become part of something bigger than yourself!

We are looking for Game Changers !

The types of people who wake up excited to make a difference. The superheroes of their field who care about the people they serve. If that sounds like you, we want you on our team.

Benefits of Being a Superhero!

• Low-cost Dental/Health/Vision insurance
• Dependent care reimbursement, and up to 5 days paid FMLA for maternity, paternity, foster care and adoption.
• Generous 401K retirement plan
• Paid Leave Options Available
• Up to $125 bonus for taking 5 days off in a row.
• 10 paid holidays and 3 floating holidays (Over 30 days total of paid time off)
• Wellness Programs
• We are a PSLF (Public Service Loan Forgiveness) Employer.
• We provide bonuses and extra incentives to reward hard work & dedication.
• Mileage reimbursement in accordance with IRS rate.
• Free financial planning services through our partnerships with the LoVasco Consulting Group, and SoFi.
• Student loan repayment options
• Pet Insurance

Essential Job Functions

• Assist in producing provider contracts including updating documents, coordinating and obtaining approvals.
• Assist in maintaining contract files including monitoring of licenses, insurance coverage, and renewal.
• Assist in quality review process for contracted entity credentialing and recredentialing.
• Assist in coordinating execution and renewals of BAA, MOUs, and miscellaneous service agreements at direction of direct supervisor.
• Assist in updating provider rates, including coordinating rate adjustments, supporting negotiations, and ensuring timely communication and documentation of changes.
• Assist in developing and analyzing provider service reports.
• Assist in entering information into EHR related to fee schedules, rate setting, and contracted provider credentials.
• Assist claims adjudication process as needed related to errors in fee schedules or rates.
• Maintain provider databases including but not limited to Salesforce, Fresh Service, and relevant EHRs.
• Verify sanctioned providers. Create various spreadsheets, charts and graphs, and develop reporting out of established databases.
• Participates in data collection for rate review with CFO and other departments as needed.
• Participate, record and produce meeting minutes, as assigned. Coordinate and schedule meetings upon request.
• Monitoring Fresh Service tickets activities to support meeting deadlines and monitoring urgent tasks to ensure timely follow-up.

Minimum Qualifications

• Must possess knowledge and skills acquired through completion of two (2) years of college. Contract specific work experience may substitute for this educational requirement on a year-for-year basis.
• At least two (2) years of professional experience with EHR/billing systems. Experience with Salesforce, Fresh Service, and DocuSign preferred.
• Experience and knowledge of CPT/HCPC codes and/or medical billing/coding.
• Experience and knowledge of Michigan Medicaid system including funding arrangements and services preferred.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


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