Commercial Lines Executive Account Manager

Join Brown Insurance Services 

Commercial Lines Executive Account Manager

Are you passionate about delivering exceptional service and support to clients? Do you thrive in a collaborative team environment? If so, this is the role for you.  If you are ready to make a meaningful impact in a respected insurance agency, apply now and become a valued member of our team!

Responsibilities:

• Serve as the primary point of contact for commercial lines insurance, responding to clients concerns with professionalism and empathy.
• Process policy changes and additions to meet clients' evolving coverage needs.
• Assist clients with insurance policy renewals and rewrites. 
• Obtain quotes and coverage options for new policies and policy amendments based on client's needs. 
• Review policy with clients. 
• Handle policy cancellations and reinstatements while following company guidelines and regulations.
• Provide support and guidance to clients throughout the claims process, liaising with the claims department as needed.
• Maintain accurate data entry in our management system. 
• Educate clients on various commercial insurance products, coverage options, and risk management strategies.
• Stay informed about industry trends, regulations, and advancements in commercial insurance to enhance knowledge and service delivery.

Requirements:

• High school diploma or equivalent
• Proven experience as a Customer Service Representative in a commercial lines insurance agency or related industry.
• Thorough understanding of commercial insurance products.
• Familiarity with insurance policy terms, coverage types, and industry regulations.
• Communicate effectively with clients, team members, and insurance carriers.
• Strong problem-solving skills and the ability to address client concerns with empathy and professionalism.
• Detail-oriented with exceptional organizational and time-management abilities.
• Proficient computer skills, including experience with agency management systems and Microsoft Office Suite, Epic (Applied Systems) preferred.
• Ability to multitask and manage multiple priorities.
• Active 4-40, 20-44, 2-20 License
• Prior experience (preferred).

Benefits:

• Base $60k - $75k based upon experience + high uncapped commissions 
• Competitive commission structure
• PTO included
• Health Insurance – Employer pays majority for the primary insured
• Dental/Vision/Aflac Available – Employee cost
• 401k After 12 Months - Employer 4% match

Brown Insurance Services is celebrating over 50 years as a family-owned agency in FL. We are a full-service independent agency representing top insurance carriers. These strategies allow us to operate in the client’s best interests, rather than being confined to limited options through a big-box agency. Check out our website to see more about the agency, and feel free to read our agency reviews from our amazing community of clients.  Brown Insurance Services