Administrative Assistant

About ITT:

ITT Inc. (NYSE: ITT) is a diversified global leading manufacturer of highly engineered critical components and customized technology solutions serving the flow, aerospace and defense, transportation, industrial, and energy markets. Through operational execution, innovation, and disciplined capital deployment, including strategic acquisitions such as SPX FLOW, ITT partners with its customers to deliver enduring solutions to the key industries that underpin our modern way of life.


Headquartered in Stamford, Connecticut, ITT has a market cap of roughly $20 billion and employs more than 15,000 people across 40 countries and serves customers in approximately 125 countries. Following the acquisition of SPX FLOW, the company is expected to generate $5.4 billion in annual revenue.

Our businesses are organized in three distinct segments, each based around our core engineering DNA:


Flow Technologies: A global leader in, providing a broad portfolio of pumps, valves, mixing and agitation equipment, heat transfer, homogenizers, separation, water and wastewater treatment, and engineered process solutions. Our leading brands include the iconic Goulds Pumps (with more than 175 years of history), Anhydro, APV, Bornemann, Bran+Luebbe, C'treat, Engineered Valves, Gerstenberg Schröder, Habonim, Johnson Pump, Lightnin, Philadelphia, Plenty, PRO Cast, Rheinhütte, Seital Separation, Stelzer, Svanehøj, Tigerholm, Uutechnic, VIDAR, Waukesha Cherry-Burrell.

Motion Technologies: A global leader in brake pads (ICE and electrified brake pads) and shock absorbers (energy absorption solutions) for transportation applications. Our leading brands include Friction Technologies, KONI and Axtone.

Connect and Control Technologies: A leader in critical applications for the aerospace, defense and industrial markets, including harsh environment connectors and control components. Our leading brands include ITT Cannon, Enidine, Aerospace Controls and kSARIA.

Position Summary

Admin Administrative that will provide front-line support to internal and external customers, Sales Engineers (SE), Regional Sales Managers (RDSM), ensuring accurate quote and order management, timely response, and professional communication. This role requires highly analytical, self-motivated individual who can work independently, use their own judgement, and make rational, data-driven decisions to meet demands of customers and our operation. Ideal candidate is proficient with Epicor ERP and Microsoft Outlook and Excel and can quickly learn to process nuances to maintain service levels during our peak period(s).

Essential Responsibilities

Key Responsibilities

1. Customer Support and Quote / Order Management
• Serve as primary contact for customer inquiries via phone and email
• Proactively escalate urgent requests

2. Order and Quote Entry Management
• Accurately enter, modify, and validate quote requests and orders.

3. Cross-Functional Collaboration
• Work directly with Manager, SE, RDSM, and Engineering team(s) to ensure best practice for each request.

4. Compliance and Process Quality
• Follow departmental SOP

Position Requirements

Qualifications Required
Customer Service background, familiar with ERP systems and quote-to-order, Proficiency in Microsoft Outlook and excel, demonstrated ability to work independently with minimal direction and manage high-volume workload. Strong written and verbal communication and Proven analytical mindset with attention to detail and data accuracy. Experience in manufacturing or industrial environment a plus.

Equal Pay Act Statement

We aim to pay our 'ITT'ers' fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on 'what' they accomplish, but also on 'how' they reflect ITT's values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement. The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations.

Equal Pay Act Range

$19.47 to $28.89 per hour,