Communications Manager

Reports to: Director of Marketing & Public Relations Position Description This full‑time, benefited position leads Catholic Charities of Eastern Oklahoma’s efforts to share the human stories behind the mission through strategic multimedia storytelling, earned media, and social media engagement. This role requires an outgoing, tenacious, and self‑motivated communicator who can build trust across programs, recognize meaningful moments of impact, and determine which stories best reflect the heart of CCEOK’s mission. The position proactively identifies, captures, and shares stories from clients, volunteers, staff, donors, and community partners in ways that honor the dignity of those served while strengthening public awareness, deepening trust, and inspiring action. Serving as a bridge between CCEOK programs and the broader community, this position ensures compelling written, photographic, and video content is consistently gathered and shared across earned media, social media, donor communications, campaigns, presentations, and other organizational platforms. Ministerial Responsibilities As a ministerial representative of CCEOK, maintain professional and personal conduct that aligns with the ethical and moral standards of the Catholic Church Pray daily for the needs of the poor through personal prayer, daily Mass, and/or adoration Be willing to learn and apply Catholic teaching in this role Help foster a shared culture of ministry across program operations and management Leadership Lead the development and execution of a strategic storytelling, earned media, and social media plan aligned with organizational priorities Serve as a communications bridge between CCEOK programs, the Development Department, organizational leadership, and the broader community Build strong relationships across CCEOK programs to ensure impactful stories, mission moments, and emerging needs are consistently recognized and captured Help prepare organizational leaders, program staff, clients, volunteers, and partners for media interviews, public storytelling opportunities, speaking engagements, and community-facing communications Identify opportunities for Catholic Charities to participate in community conversations and thought leadership around poverty, food insecurity, housing instability, disaster response, and related issues Support consistent messaging across departments by helping translate program work into clear, compelling, mission-centered communications Exercise sound judgment in sensitive communications, crisis messaging, media opportunities, and stories involving vulnerable individuals Track and report on social media and earned media performance, using key metrics and insights to evaluate visibility, engagement, and overall communications impact Storytelling and Content Development Proactively identify compelling stories from clients, volunteers, donors, staff, and community partners Conduct interviews and gather written, photographic, and video content for organizational communications Collaborate with contract videographer for larger video projects, helping define goals, storylines, timelines, interview needs, locations, approvals, and final deliverables Create polished, mission-focused content for use across social media, donor communications, campaigns, presentations, annual reports, and other organizational materials Ensure all storytelling, photography, video, and communications uphold the dignity, privacy, consent, and respect of those served Maintain organized media libraries, including photos, videos, media releases, and storytelling assets Media Relations and Public Awareness Lead earned media efforts, including press releases, media pitches, interview coordination, and proactive outreach to local and regional media Build and maintain strong relationships with media outlets, journalists, and community influencers Actively manage the organization’s social media efforts, platforms, and strategy Assist with crisis communications and sensitive messaging as needed Community Engagement and Organizational Support Collaborate with the marketing team to adapt stories and multimedia content for social media campaigns, annual reports, presentations, donor communications, and other materials Support volunteer engagement and donor stewardship through mission-centered storytelling and content Represent Catholic Charities at community events, speaking engagements, tours, volunteer opportunities, and outreach initiatives Qualifications / Education Bachelor’s degree in communications, journalism, public relations, marketing, media production, or related field Minimum of three years of experience in communications, journalism, storytelling, multimedia production, social media, public relations, or nonprofit engagement Exceptional writing, interviewing, editing, and storytelling skills Experience creating digital and social media content that is engaging, mission-focused, and audience-appropriate Ability to approach sensitive conversations with compassion, discretion, and professionalism, including inviting individuals in vulnerable situations to share their stories in a way that upholds their dignity, privacy, and personal agency Experience measuring the effectiveness of social media and earned media efforts, including tracking engagement, reach, media placements, audience growth, website traffic, and campaign performance to inform future strategy Proficiency with photography, video, and editing tools such as Adobe Creative Suite, Canva, Lightroom, Premiere Pro, CapCut, or similar platforms Experience securing earned media coverage and building media relationships Strong interpersonal skills, with the ability to build trust and communicate compassionately with vulnerable populations Ability to identify compelling stories and communicate organizational impact clearly and effectively Strong organizational and project management skills Ability to manage multiple priorities and deadlines in a fast-paced environment Commitment to the mission and values of Catholic Charities of Eastern Oklahoma For more information: call View phone number on click.appcast.io Minimum requirements: 18 years or older High school diploma or equivalent #J-18808-Ljbffr