Coordinator, Workforce (Metro)

Workforce Development Program Manager

Successfully advance the mission of Catholic Charities of Northeast Kansas, guided by Catholic Social Teaching, by leading and supporting the St. Rita, General Employment, Refugee Employment, and Shalom House specialists across Johnson, Wyandotte, Miami, and Linn counties. This role supervises, trains, coaches, and supports Workforce Specialists to ensure high-quality, consistent service delivery for program participants. In addition to staff leadership, this position provides wraparound case management, career coaching, and job placement services to individuals in need through the organization's workforce programs. As a collaborative member of the Workforce team, this role contributes to strengthening individuals and families through a holistic approach to education and employment. Key responsibilities include overseeing comprehensive employment and education services, delivering career coaching and intensive case management, and facilitating the full continuum of workforce programming, including job readiness and soft skills training.

Essential Functions:

• Recruit, train, supervise, and support Workforce Specialists serving Shalom House, Johnson, Wyandotte, Miami and Linn counties, including conducting bi-weekly check in meetings to provide coaching, training, and guidance.
• Assist with program operations, including monitoring participant outcomes, maintaining compliance with grant requirements, and supporting the completion of monthly and bi-annual reports.
• Coordinate participant recruitment and referrals from internal programs and external partners; assessing program eligibility.
• Maintain a caseload of General Employment, St. Rita, and Refugee Employment participants by conducting regular check-ins, addressing concerns, and connecting individuals to resources to support employment goals.
• Assess participant needs and develop individualized career plans that identify strengths, skills, and barriers, and outline steps toward self-sufficiency.
• Provide case management services including consultation, support, financial assistance, and referrals to internal and external resources.
• Build and maintain relationships with employers, training providers, and community partners to support job placements and workforce opportunities.
• Coordinate and facilitate job placements and deliver job readiness workshops using established curriculum.
• Represent the Workforce Development Program through outreach, presentations, networking, and participation in community meetings to promote services and partnerships.
• Maintain accurate records, track data, and ensure timely reporting for program monitoring, evaluation, and grant compliance.
• Train and coordinate staff, volunteers, and interns on workforce policies, procedures, and best practices.
• Other duties as assigned.

Requirements:

• Demonstrate a passion for the mission of Catholic Charities
• Must be willing to live by the agency's values, where we are required to show love, patience, kindness, faithfulness, self-control and joy
• Employees of Catholic Charities of Northeast Kansas are a visible representation of the Archdiocesan Church and as such will not publicly oppose the teachings of the Catholic faith nor publicly advocate for any position in conflict with Catholic teaching, or the specific positions of the Archdiocese of Kansas City in Kansas or the United States Conference of Catholic Bishops. This requirement includes any public speech, demonstration, or writing including the use of social media or other digital technologies
• Must complete VIRTUS training, background screening, drug testing, and any ongoing trainings as required
• Bachelor's Degree in social work, workforce development, human services, or comparable experience preferred
• Excellent interpersonal skills with ability to communicate and respect people from a variety of social, economic and ethnic backgrounds required
• Experience in providing case management services and managing own caseload and the ability to maintain appropriate social work ethics
• Must have competent oral and written English skills
• Must be reliable, punctual, professional, and able to work independently, follow instructions and handle emergency situations
• Must have a high level of organizational skills, pay close attention to detail and experience managing data in programs such as Microsoft Excel or Access, or Google Docs
• Strong computer skills and knowledgeable in Microsoft Office programs
• Ability to interact effectively with outside agencies and advocate on behalf of clients in informal and formal settings
• Must have a valid driver's license and a verified safe driving record as well as reliable means of transportation for local travel to complete client services and regional travel to other CCNEK sites

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer and standing, bending and moving
• Must be able to lift up to 10 pounds at times
• The ability to complete assignments in all types of weather and ever-changing and sometimes allergenic environments in homes of those we serve, including extreme heat, humidity, dust, smoke, pet contamination, cleaning supplies, etc.
• May be exposed to infectious diseases
• Must have good mobility to make visits to a variety of home environments that may include walking on rough terrain and climbing steep stairs
• Must have good hearing and speech ability to communicate with others
• Must have good vision for driving and for assessing conditions of those we serve