Student Activities Associate

Student Activities Associate – Henry Ford College Henry Ford College presents an opportunity for a Student Activities Associate. Under the supervision of the Director of Student Activities, the Student Activities Associate is primarily responsible for club coordination and administrative duties, supporting the services and functions provided by the Office of Student Activities, and assisting with the development, coordination, implementation, and promotion of student clubs. The role models outstanding customer service and utilizes effective communication skills to provide assistance and accurate information to students, faculty, staff, and community members. The position also facilitates and coordinates special projects requiring independent judgement and critical analysis, gathers data, analyzes it, and produces reports employed in decision-making at department and college-wide levels. Hours: 40 hours per week (8:00 am–4:30 pm, Monday through Friday). Ability to work evening and weekend hours is required. Key Responsibilities Respond to student inquiries regarding HFC student clubs, activities, programs, and services, and connect students with appropriate campus resources. Follow up with prospective club members to encourage participation and engagement in student organizations and activities. Present information to individuals and groups in person and through virtual platforms such as Microsoft Teams and Zoom. Remain current on HFC programs, policies, and procedures. Monitor and maintain club room spaces, supplies, and overall appearance. Support the formation, organization, revitalization, advising, and leadership development of student clubs, including meeting facilitation and organizational support. Assist with the planning, coordination, implementation, and evaluation of student club programs, activities, events, leadership initiatives, and campus engagement efforts. Coordinate evening and weekend programming for student clubs and activities. Plan and coordinate club recruitment, volunteer recruitment, promotional, and campus engagement initiatives. Assist student clubs with event planning, vendor paperwork, reservations, and other organizational processes. Develop and maintain promotional and communication materials, including newsletters, social media, webpages, flyers, presentations, bulletin boards, LED signage, and other marketing content. Take photos of student club events and maintain promotional displays and showcases. Collaborate with campus departments and personnel to promote student engagement, club activities, and advisor recruitment. Maintain accurate records, files, contact lists, calendars, inventories, and office supplies. Monitor office technology and submit work orders for repairs and installations as needed. Assist with departmental initiatives, policies, procedures, the student handbook, and special campus events such as Welcome Back Days and voter registration drives. Perform general administrative and office support duties, including answering phones, processing mail, scanning and filing documents, and preparing printed materials. Attend staff, student club, and college meetings as scheduled. Perform other related duties as assigned. Qualifications Minimum of a bachelor’s degree from an accredited institution in student personnel, leadership development, or an appropriate field, or an equivalent combination of education and experience. Minimum of three (3) years of relevant experience, including one of the following: experience working in a post‑secondary institution with a Student Activities or student services department; or experience working in an environment with a focus on event planning, student groups, customer service, and office management. Position‑Specific Core Competencies Customer Service – Works with students, faculty, staff, and guests to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; delivers high-quality services; is committed to continuous improvement. Club Coordination and Planning – Collaborates closely with all student groups to foster a culture of teamwork, develops and promotes effective relationships with a positive attitude and enthusiasm for working with varied groups, organizes club projects, sets priorities, and determines appropriate resources for successful execution. Technology Management – Keeps up to date on technological developments, makes effective use of technology to achieve results, ensures access to and security of technology systems. Teamwork – Shares knowledge, ideas, and resources with team members in a cooperative and collaborative manner, strives to fulfill roles and responsibilities within the team while respecting the roles and responsibilities of colleagues, works with others to achieve goals, assists with programming efforts. Social Media (communication and content) – Knowledge and ability to post text and graphics/pictures; ability to tag friends and share content; use of hashtags; ability to select appropriate images and crop, if needed; demonstrates basic knowledge of best times and days to post content. Communication and Media – Knowledge of the production, communication, and dissemination of information and ideas to inform and entertain via written and visual media; requires creativity. Clerical – Knowledge of filing, typing, entering data, maintaining records, and using and completing forms. Additional Unique Competencies (Departmental & HFC Core Competencies) Interpersonal Skills – Treats students, staff, faculty, and the community with courtesy, sensitivity, and respect; considers and responds appropriately to the needs and feelings of students in different situations. Initiative – Completes tasks independently; demonstrates good judgment knowing when insight or assistance should be offered to staff members. Dependability and Reliability – Behaves consistently and predictably; is reliable, responsible, and dependable in fulfilling obligations; diligently follows through on commitments and consistently meets deadlines; demonstrates regular and punctual attendance. Communication – Listens with empathy and without judgment, holds peers and students in unconditional high regard; uses communication styles and skills to improve understanding and adapts the style and tone of communication to suit the listener and the situation. Flexibility & Adaptability – Open to change, new ideas, new information, new processes; adjusts plans and behaviors to better suit a given situation; open‑minded and compromises when needed. HFC Core Competencies Public Service Motivation – Shows a commitment to serve the public, ensures that actions meet public needs, aligns organizational objectives and practices with public interests. Respect – Demonstrates collaboration and teamwork; values diversity and inclusiveness; practices transparency; shows compassion and empathy; remains engaged and committed to shared goals. Passion – Displays enthusiasm for teaching and learning; seeks diverse perspectives and ideas; creates a student‑centered environment; pursues excellence in all that we do. Ingenuity – Is agile, flexible, and responsive; pursues discovery and innovation; uses data and evidence to guide decisions; continuously reimagines the future. Integrity – Upholds high ethical standards; maintains trust; recognizes the impact of one’s actions on the institution and community. All positions at Henry Ford College are also expected to demonstrate the above HFC Core Competencies. #J-18808-Ljbffr Henry Ford College