Dental Scheduling Coordinator

Dental Scheduling Coordinator

At Central Ohio Endodontics, we are an established team of trusted and passionate professionals who strive to change the stigma of endodontics by providing exceptional and complete care in a positive, understanding, and safe environment. While our goal is to save teeth, our mission is to support, care for, and educate people.

We are seeking a friendly and organized Dental Scheduling Coordinator to join our dedicated team. You'll be the first point of contact for our patients, playing a vital role in delivering an excellent patient experience and supporting the smooth operation of our dental practice.

Schedule: Full Time, Monday - Friday 8am - 5pm

Responsibilities

• Answer phone calls, respond to inquiries, and manage patient communication
• Communicate with referring offices to obtain all necessary documentation
• Coordinate scheduling of treatment appointments based on provider availability and patient needs
• Obtain necessary insurance benefit breakdowns and confirmation of coverage details
• Provide accurate estimated out-of-pocket costs to patients prior to appointment, along with all other necessary pre-appointment information
• Serve as a liaison between the provider and patient to facilitate understanding and trust
• Maintain patient records and documentation of communication with patients, and ensure accurate data entry
• Ensure strict compliance with patient confidentiality and HIPAA regulations
• Coordinate patient flow and assist with administrative support as needed
• Please note that additional responsibilities may be assigned

Qualifications

Requirements

• High school diploma or equivalent
• 1+ year of dental or medical scheduling experience

Preferred Skills

• Familiarity with dental treatment planning and insurance coordination
• Excellent communication and presentation skills
• Compassionate, patient-focused demeanor
• Strong organizational and time-management abilities
• Experience with dental practice management software
• Ability to explain complex information in a clear and supportive way
• Understanding of dental procedures, codes, and insurance plans
• Knowledge of HIPAA and regulatory requirements

We Offer

• Competitive Compensation
• Benefits Package: Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time Off, Paid Holidays and much more!

Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The salary range for this role is $18 - $20 per hour. At Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices, we are committed to ensuring fair and equitable pay for all employees. We adhere to all applicable federal, state, and local laws regarding pay equity and non-discrimination. Our compensation practices are designed to ensure that employees are paid fairly based on their role, experience, performance, and contributions to the company, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We regularly review our compensation practices and conduct pay equity audits to identify and address any disparities. By fostering a culture of transparency and fairness, we aim to create an inclusive workplace where all employees feel valued and respected.