Clinic Scheduling Coordinator

Job Title Clinic Scheduling Coordinator Department Dentistry | Orthodontics Location Postle Hall (0024) Position Type Regular Schedule 40 hours per week, First Shift Responsibilities The position serves as an integral member of the Pediatric Dental Clinic and is the primary contact with the public. Responsibilities include revenue cycle functions such as checking‑in and check‑out, taking calls, managing voicemails, scheduling follow‑up appointments, processing insurance billing, and cashier functions. The coordinator must also push/pull carts containing office supplies, bend/stretch/twist to pick up supplies, maintain office appearance, and stand and walk for periods of time serving and assisting customers. Qualifications Required: 2 years’ experience in customer service or communications, including analyzing and interpreting information, operation of computer and related peripheral equipment, and information research & analysis. Desired: 4-6 years’ experience scheduling patient appointments accurately in a medical or dental setting. Working knowledge of electronic health record (EHR) software. Developed organizational skills, excellent verbal and written communication skills, and strong attention to detail. High level of proficiency using Microsoft Office in a business environment. Ability to complete appropriate correspondence to maintain patient communication. Self‑motivated individual capable of making informed decisions independently. Open to developing and creating ongoing process improvements. Team‑player with high emotional intelligence. Ability to develop positive working relationships with a diverse population. Ability to create and analyze patient data accurately. Targeted Pay Range $18.37 – $23.99 per hour (based on experience and education) Additional Information Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post‑offer process. Benefits Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost. Paid time off, including sick and vacation time and 11 holidays. State retirement plan or an alternative retirement plan, both with generous employer contributions. Equal Opportunity Employer The university is an equal opportunity employer, including veterans and disability. #J-18808-Ljbffr Ohio State University