Operations Specialist

Operations Specialist – GIS & Field Operations Full‑time, M–F | $40,000–$50,000 salary DOE | Work closely with executive team PublicWorks1, a division of iWorQ Systems, is seeking an Operations Specialist to support and oversee daily operational functions, GIS data workflows, and a team of Field Data Collection Specialists. PublicWorks1 delivers pavement management services and software that help cities and counties assess conditions, manage work, track data, plan budgets, and recommend treatment strategies. The Operations Specialist will report directly to the VP of Operations and work closely with the executive leadership team, playing a critical role in supporting company‑wide operational efficiency, field execution, and data quality initiatives. This role is ideal for someone with hands‑on GIS experience who is ready to step into a more strategic, leadership‑focused operations position. Key Responsibilities Operations & GIS Management Oversee GIS and mapping workflows, ensuring accuracy, completeness, and on‑time delivery Create, update, and maintain maps using GIS software Request, receive, review, and manage GIS data (including shapefiles) from clients and external partners Review incoming spatial data for usability, technical requirements, and quality control Track and prioritize mapping and data requests to meet internal and client deadlines Prepare internal operational, GIS, and performance reports for leadership review Team Oversight & Coordination Supervise and support a team of Field Data Collection Specialists Coordinate weekly travel schedules, logistics, and accommodations for field staff Serve as an escalation point for field issues, workflow questions, and operational challenges Monitor field progress and ensure data collection standards and timelines are met Assist with onboarding, training, and performance support for field personnel Executive & Cross‑Functional Collaboration Report directly to the VP of Operations on operational performance, risks, and improvements Work closely with the executive team to support strategic initiatives and operational planning Provide insights and recommendations to improve field efficiency, data workflows, and internal processes Communication & Administration Communicate professionally with clients to clarify mapping and data requirements Coordinate with city and county officials as needed to support mapping operations Manage travel documentation, receipts, and operational records Support the daily administrative and operational needs of a small internal team Utilize Microsoft Office (Excel, Word, Outlook) for tracking, reporting, and communication Qualifications Required Qualifications Hands‑on experience with GIS software and basic mapping functions Experience working with shapefiles and spatial data from external sources Proficiency in Microsoft Office Suite, particularly Excel Strong organizational, documentation, and data management skills Clear, professional communication skills with internal teams and external stakeholders High attention to detail and accuracyAbility to work independently while managing multiple priorities Preferred Qualifications Experience overseeing or supporting field‑based or remote teams Background in logistics, travel coordination, or field operations Familiarity with asset mapping, data collection, or geospatial projects Demonstrated ability to contribute at a leadership or executive‑support level Benefits Health | Dental | Vision | Telemedicine Life, Disability and Accidental Insurance Paid Time Off (PTO) and Holiday Pay Paid maternity and paternity leave (after 12 months) Roth IRA contribution matching program Small, collaborative team where your impact is visible #J-18808-Ljbffr