Outlets Waitstaff

Job Description

Job Description

Description:

JOIN OUR TEAM

Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to that success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Outlet Waitstaff!

ABOUT THIS LOCATION

This position is located at the Embassy Suites in Arcadia, CA . A city nestled by the San Gabriel Mountains, known for it’s blend of suburban charm and natural beauty. Home to the renowned Los Angeles County Arboretum & Botanic Garden and the historic Santa Anita racetrack. Arcadia offers a unique blend of outdoor recreation and rich cultural heritage.

WHAT WE OFFER

Join a team that invests in you! We’re proud to offer a comprehensive and competitive benefits package to support the well-being and growth of all our eligible employees:

• Medical, Dental, Vision, Life & Disability Insurance — Quality healthcare plans for eligible employees to stay healthy and protected.
• Flexible Spending Account (FSA) and Health Savings Account (HSA) — Pre-tax savings for healthcare and dependent care expenses.
• 401(k) & Roth 401(k) Plans — Plan for your future with employer-supported retirement options.
• Employee Assistance Program (EAP) — Confidential support services for personal and professional well-being.
• Career Growth Opportunities — We promote from within and invest in your long-term success.
• Paid Time Off (PTO) — Take the time to relax, recharge, and enjoy life outside of work.
• Paid Sick Leave — Supportive sick time policy so you can care for your health when you need it.
• Exclusive Employee Hotel Discounts — Special rates across our brand portfolio for you, your family, and friends.
• Complimentary On-Shift Meals (participating hotels) — Enjoy a free meal provided during each scheduled shift.
• Recognition & Rewards Program — Associates are acknowledged through performance awards, milestone celebrations, and incentive programs.

WHY DO WE NEED YOU?

Our hotel restaurant is where guests come to relax, refuel, and enjoy a great meal — and you’re the person who makes that experience happen. As Outlet Waitstaff, you’ll take orders, serve food and drinks, stay attentive to every table, and make sure every guest leaves happy. It’s a fast-paced, people-first role where your friendliness and attention to detail make all the difference. If you love hospitality and take pride in excellent service, we’d love to have you on our team.

WHAT YOU WILL DO

• Present the menu to guests, answer questions, and make knowledgeable suggestions regarding food and service.
• Write or memorize guest orders accurately.
• Relay orders to the kitchen and service bar; serve courses and beverages promptly and professionally.
• Observe guests throughout the dining experience to fulfill additional requests and identify when the meal has been completed.
• Total the bill and accept payment or direct guests to the cashier.
• Assist with food service tasks as needed, including ladling soup, tossing salads, portioning pies and desserts, and brewing coffee.
• Clear and reset counters or tables at the conclusion of each course as needed.
• Maintain work areas in a clean and orderly fashion throughout the shift.

SKILLS & ABILITIES YOU BRING

• Physical ability to perform repetitive motions throughout the shift including lifting, bending, stooping, walking, pushing, and pulling; able to stand for extended periods.
• Willingness to pitch in and help co-workers across tasks as needed — true team-player mindset.
• Ability to communicate with diverse guests to understand their needs and provide attentive, personalized service.
• Ability to comprehend and follow instructions from supervisors accurately and promptly.
• Attentive and guest-focused service skills; able to anticipate needs and respond proactively.
• Basic math skills to total bills and process payments accurately.

SCHEDULE & HOURS

This position is Part Time, with schedules that may vary based on business need. Flexibility to work any day of the week, including weekends and holidays, may be required. Specific shift details will be discussed during the interview process.

Windsor Hospitality is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws.