Head of Scaled Customer Success (GovCon)
Pryzm
Pryzm is seeking a Customer Success leader in Boston to enhance post-sale operations and customer engagement. This role is not traditional; you will design onboarding processes and manage customer success initiatives, ensuring clients derive value from Pryzm's platform. Ideal candidates have 2-6 years of customer-facing SaaS experience and excellent communication skills. The role includes monitoring customer health and collaborating across teams to improve customer outcomes. Pryzm offers competitive salaries with comprehensive benefits including platinum healthcare coverage and equity options. #J-18808-Ljbffr Pryzm
- Pryzm is seeking a Customer Success leader in Washington, DC to build and scale their post-sale organization. This role focuses on customer onboarding, retention, and success management, requiring strong organizational and communication skills. The candidate will collaborate...SuggestedRelocation package
- ...on what matters, and to stop worrying about marketing and customer retention. Steer began as an online directory for drivers... ...Google Business Profile. About the Role As the Manager of Scaled Customer Success, you will lead our Customer Success Managers, overseeing a...SuggestedLocal areaRemote workWork from homeFlexible hours
$80k - $100k
A leading cybersecurity firm in Boston is looking for a Digital Customer Success Manager to lead their tech touch program. This role involves building scalable customer engagement strategies, utilizing CS platforms like Vitally, and monitoring customer health to ensure...SuggestedFlexible hours- ...Head of Customer Success About the Company Growing financial technology company serving banks, credit unions, and commercial lending organizations across North America. Industry Computer Software Type Privately Held About the Role The Company is...Suggested
- Job Title: Scaled Account Manager Position Type: Full-time Location: Boston-Based Hybrid... ...DealRoom is seeking a driven, customer-focused Scaled Account Manager who embodies... ...growth for individuals interested in Customer Success, Account Management, Revenue Operations,...SuggestedFull timeWork at officeImmediate startWork from homeVisa sponsorship
- Director of Technical Account Management, Customer Success Leading DLP AI Cybersecurity Provider | Remote (US) | Full-Time The Mission You... ...sprint zero. Watch your insights ship as zero‑day DLP defenses . Scale a World‑Class Cyber Success Empire Player‑coach today,...Full timeRemote workWork from homeSleeping nightsFlexible hoursNight shift
- ...every shift ● Using TEG’s Party Host Practices ○ Prepare the party venue ○ Connect with guests ○ Keep the energy high ○ Customize the experience ○ Make sure everyone leaves happy ● Using TEG’s Hospitality Habits ○ Courtesy ○ Cleanliness ○...Full timeImmediate startFlexible hoursShift workNight shiftWeekend work
- ...innovate and revolutionize how we support our customers. Kinaxis has a well‑established team of... ...and selling the services required to successfully deploy Maestro (formerly RapidResponse)... ...7 years industry experience in large scale and complex implementations in software...Full timeWork at officeRemote workWork from homeFlexible hours
$20 per hour
...core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always ‑on learning agenda drives continuous improvement through building and transferring...Full timeTemporary work$145k
Customer Success Manager (Low Touch, East Coast) - n8n | Remote (Boston, MA) n8n, the open workflow orchestration platform for the AI era,... ...playbooks, workflows, and automations to engage customers at scale Build systems to serve higher volumes efficiently Share best...Remote jobFull timeVisa sponsorship- ...this role, you will be part of Crunchr’s Customer Success team, and help HR teams lead business... ...based in Boston, and report directly to the Head of CS (based in Boston). You will work... ...have great impact, you'll be part of a scale-up that is building something big! A well...Work experience placementWork at office2 days per week
$140k - $160k
...Francisco, CA. About the role: Lumafield is seeking a Customer Success Manager (CSM) with experience in Aerospace and/or... ...level presentations Organized and are ready to dive head first into a rapidly scaling startup environment $140,000 - $160,000 a year The base...Full timeWork at officeFlexible hours$85k - $90k
Senior Customer Success Manager- Edenred Benefits Department: Client Success Employment Type: Full Time Location: Boston Reporting To: Manager... ...programs. Experience with change management or large‑scale rollouts. Physical Requirements Prolonged periods of sitting...Full timeWork at officeLocal area$140k - $160k
...CA. About the role Lumafield is looking to bring on a Customer Success Manager (CSM) with expertise in medical devices manufacturing... ...Extremely organized and are ready to dive head first into a rapidly scaling startup environment Bonus points MBA or equivalent business...Full timeWork at officeFlexible hours- ...something big. It won’t be easy. Joining a scale up business is an amazing and rewarding... ...ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the... ...Case study Interview with our Global Head of Customer Success Conversation with US...Work at office
- ...that elevate how products are discovered, customized, and purchased online. Now part of Chaos... ...Role Overview We are hiring a Customer Success Manager (Individual Contributor) to... ...advocacy. Why Join Us? Global company, scaling fast. At the intersection of 3D, SaaS,...
$85k - $95k
...help our clients get paid, and help their customers pay with ease - no matter where they are... ...in higher education. We’ve since scaled into new regions and industry verticals... ...Flywire is looking for an Enterprise Client Success Manager to own and grow relationships with...Full timeTemporary workLocal areaImmediate start- ## Senior Customer Success ManagerHaelocations: United States of America - Boston - Bostontime type: Kokopäiväinenposted on: Julkaistu tänä... ...mobility programs.* Experience with change management or large-scale rollouts.* Track record of meeting or exceeding KPIs like...Work at officeLocal area
- We’re Summize, an ambitious legal tech scale‑up based in the US and UK, working with businesses all over the globe. Our mission... ...our next growth phase. The Role At Summize, we believe that customer success is not just a function, but a mindset. We are passionate about...Temporary workFlexible hours
- ...HVAC optimization software that helps enterprise customers reduce energy costs, improve operational efficiency, and scale building performance. Our platform combines... ...cloud software, and analytics, making customer success at Monaire deeply technical and outcome-driven....Flexible hours
- ...and reconciling invoices so finance teams can scale credit and collections teams without adding headcount. Our customers trust Dayilt to deliver a complete view of portfolio... ...bank. The Role We’re looking for a Customer Success Manager to join our team in Boston and help...
- Upstream is seeking an experienced Customer Success Manager to join our North America team and lead high-touch enterprise relationships across... ...teams to ensure measurable business impact. As we grow and scale, we are strengthening structure, accountability, and...Remote work
$86k - $117k
...Customer Success Manager Paperless Parts is a SaaS startup helping manufacturers quote faster and win more work. From rockets to medical... ...customers managed directly and low-touch customers managed at scale Establish trusted advisor relationships with champions and...Full timeContract workWork at officeRemote work$98k - $182k
...and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover... ...and workflows needed to deliver exceptional experiences at scale. This role blends operations, analytics, and strategic...Remote workFlexible hours- ...is seeking a Vice President, Global AI Sales Specialists to define and scale a global AI sales motion. The role involves leading a distributed team to drive business value and successful customer outcomes through AI-driven customer experience orchestration. The ideal...Remote job
- ...able to digitally prove who they are and where they live. Customer Success Team At GBG, we go beyond delivering products, we partner... ...Customer Success at a formative stage and help shape how GBG scales customer engagement, value realization, and long-term...Contract workWork at office
- ...them to see, diagnose and fix issues at scale impacting employees anywhere, with any application... ..., Nexthink enables its more than 1,300 customers to provide better digital experiences... .... Key pillars to the Customer Success Team are: (i) Customer Success Plan, (ii)...Work at officeImmediate startRemote workWorldwideFlexible hours
$100k
...Mission of the Role Help Localytics’ enterprise customers drive great customer experiences across their... ...experience. Operational Excellence & Scale Identify opportunities to improve and document Customer Success processes, playbooks, and best practices. Contribute...$90k - $120k
...Job Description Job Description Customer Success Manager - Localization Our customer success team is seeking a curious and creative individual... ...satisfaction of our valued customers, particularly as they scale content across languages, regions, and cultures. You will...Worldwide- ...Building Group and Mortenson . Its impact is proven at every scale, from multi-family projects to multi-gigawatt data centers.... ...beyond everything they have seen before. We are looking for a Customer Success Manager to take part in the implementation of these capabilities...Temporary workFor contractors
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