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Head of Scaled Customer Success (GovCon)

jobr.pro

Pryzm is seeking a Customer Success leader in Washington, DC to build and scale their post-sale organization. This role focuses on customer onboarding, retention, and success management, requiring strong organizational and communication skills. The candidate will collaborate closely with sales, product, and engineering teams while implementing processes and systems to establish customer success effectively. Top benefits include competitive salary, comprehensive healthcare, and relocation assistance. #J-18808-Ljbffr jobr.pro

Vacancy posted 3 days ago
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