Director of Executive Operations

Job Description

Job Description

About Enso Village

Enso Village is a Zen-inspired community with a focus on mindful aging, the joys of nature, sustainability and contemplative life and care for adults 60+. Enso Village is a collaborative endeavor between the Kendal Corporation—an esteemed, nationally recognized leader in senior living guided by the Quaker values of its founders—and the San Francisco Zen Center, one of the first Zen Buddhist organizations in the US, founded by Shunryu Suzuki Roshi.

Enso Village is informed by a set of nine Guiding Principles. These are based on the awareness that we are all connected. We share a commitment to compassion and strive to pay careful attention to the details of everyday life.

As America’s first and only Zen-inspired senior living community, Enso Village is a workplace like no other place you have ever worked. Here, our staff and residents engage fully and form close and meaningful relationships. We seek to uphold our professionalism and our humanity in equal measure. We listen with open minds and hearts. We learn something meaningful from every person and every experience. Sustaining others is what sustains us.

The Role
The Director of Executive Operations serves as a strategic partner to the CEO, supporting the execution of organizational priorities, facilitating cross-functional alignment, and ensuring the effective operation of executive leadership and governance functions. This role combines executive support, project management, and organizational coordination, while acting as a trusted proxy for the CEO in select meetings and initiatives.

The Director plays a critical role in driving strategic initiatives forward, managing high-priority projects, and ensuring clear communication and accountability across the organization. This position also serves as the primary liaison to the Board of Directors, ensuring governance processes are executed in alignment with regulatory, legal, and organizational standards.

Key Responsibilities

Strategic & Executive Support

• Serve as a strategic partner to the CEO, supporting the execution of key initiatives and organizational priorities.
• Act as a proxy for the CEO in select meetings, representing leadership priorities and ensuring follow-through on action items.
• Manage and prioritize the CEO’s calendar with a focus on strategic alignment and organizational impact.
• Prepare briefings, reports, presentations, and correspondence for executive-level meetings and decision-making.
• Track and monitor strategic priorities, ensuring accountability, progress, and timely follow-up.
• Facilitate internal leadership meetings, including agenda development, documentation of key decisions, and tracking deliverables.
• Exercise independent judgment in managing competing priorities and escalating issues as appropriate.

Project Management & Organizational Coordination

• Lead and coordinate cross-functional projects and strategic initiatives on behalf of the CEO.
• Establish project timelines, milestones, and accountability structures to ensure successful execution.
• Monitor progress across departments, identify risks or barriers, and proactively recommend solutions.
• Partner with department leaders to ensure alignment with organizational goals and priorities.
• Support change management efforts by coordinating communication, tracking implementation, and ensuring consistency across teams.
• Drive follow-through on key initiatives, ensuring decisions translate into action.

Board Governance & Executive Liaison

• Serve as the primary liaison to the Board of Directors and Board Committees.
• Coordinate all aspects of board and committee meetings, including scheduling, agenda development, preparation and distribution of materials, and documentation of meeting minutes.
• Maintain governance records and documentation in compliance with corporate, legal, and regulatory requirements.
• Support the onboarding and orientation of new board members.
• Partner with the CEO and leadership team to ensure timely and accurate board communications and reporting.
• Assist in preparation for audits, accreditations, and regulatory reviews as related to governance.

Administrative & Operational Leadership Support

• Provide high-level administrative support to the CEO, including managing complex scheduling, coordinating travel, and handling sensitive information with discretion.
• Maintain organized systems for executive and board documentation (digital and physical).
• Support planning and execution of leadership retreats, community events, and stakeholder engagements.
• Collaborate with cross-functional teams to support organizational initiatives and special projects.
• Ensure efficient communication flow between the CEO, leadership team, and key stakeholders.

Position Requirements

• Bachelor’s degree in Business Administration, Communications, Healthcare Administration, or related field preferred.
• Minimum 5–7 years of experience supporting senior executives, preferably in healthcare, nonprofit, or senior living environments.
• Demonstrated experience in project management, strategic coordination, or operations support.
• Strong understanding of board governance practices; knowledge of California RCFE/Title 22 regulations preferred.
• Exceptional written and verbal communication skills, with the ability to synthesize and present complex information clearly.
• Strong organizational and time management skills, with the ability to manage multiple priorities and deadlines.
• Proven ability to exercise independent judgment, discretion, and sound decision-making.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), Adobe Acrobat, Zoom, and board management platforms.

Physical Requirements

• Prolonged periods of sitting and standing.
• Ability to bend, stoop, and kneel as necessary.
• Ability to lift, carry, and push/pull up to 30 lbs.

As a responsible and safety-conscious organization, we are committed to maintaining a secure and drug-free work environment. To ensure the well-being of our team members and uphold our values, we require candidates to undergo a background check and drug testing as part of our selection process.

Compensation and Benefits:

Enso Village is committed to equal pay and transparency. The annual base salary range for this position is $104,000-$140,000. This range provided as a general guideline and compensation decisions are dependent on a variety of factors, including candidate’s work experience, education/training, key skills, external non-profit market data, and business considerations.

We provide team members with a supportive and inclusive work environment focused on health and well-being. Full-time team members are offered a comprehensive benefits package, including:

• Comprehensive Benefits : Medical, dental, and vision coverage available starting on your first day of employment.
• Life & Disability Insurance : Company-paid life insurance and long-term disability coverage.
• Retirement Savings : 403(b) plan with a generous employer match to help you plan for the future.
• Generous Paid Time Off : Paid annual vacation, sick days, personal days, and holidays.
• Healthy Meals : Subsidized organic, nutritious meals available daily.
• Professional Development : Opportunities for ongoing career growth and development within the organization.

We value applicants of all different backgrounds, experiences, and skill sets. If you think you could excel in this role (regardless of whether you meet all of the qualifications), we encourage you to apply. Enso Village is an equal opportunity employer which means that we consider applicants for hire and make employment decisions without unlawful discrimination on the basis of race, color, religion, national origin, gender, gender identity or expression, sexual orientation, pregnancy, military or veteran status, disability, age, genetic information, or other legally protected status. We are committed to working with and providing reasonable accommodations to job applicants who request an accommodation.