Office & Payroll Administrator

Office & Payroll Administrator

Greater Phoenix Area

We are seeking a reliable, detail-oriented Office & Payroll Administrator to support day-to-day office operations and assist with accurate and timely payroll administration. The ideal candidate is organized, responsive, discreet, and comfortable working in the fast-paced skilled trades environment.

Key Responsibilities

Administrative

• Support day-to-day office operations and help ensure the office and field teams have the resources needed to operate efficiently
• Assist Area Fields HR with new hire onboarding and offboarding practices, including managing company property (distribution and collection); ordering uniforms, company tours; ProSkill welcome packets
• Maintain organized employee, payroll, office, and operational records while protecting confidential information
• Assist with Accounts Payable, Accounts Receivable, invoicing, and other general financial or administrative tasks as assigned
• Coordinate office supplies, uniforms, inventory, vendors, and other administrative needs
• Support managers and employees with routine administrative questions and requests
• Assist with planning and coordinating internal meetings, company events, networking events, trade shows, and other business activities

Payroll

• Assist with the preparation and processing of weekly payroll
• Work with managers to review employee timecards and timesheets for accuracy and completeness before payroll deadlines
• Review technician job tickets, commissions, bonuses, spiffs, and other variable compensation information for completeness and accuracy
• Assist with entering, reviewing, and validating payroll-related information in ADP
• Help identify missing, incomplete, or inconsistent payroll information and follow up with managers for corrections
• Respond to routine employee payroll questions and escalate payroll discrepancies or complex issues to the appropriate Payroll or Area Field HR
• Maintain payroll documentation and records in accordance with company procedures and confidentiality requirements
• Support compliance with company payroll procedures and applicable federal, state, and local wage-and-hour requirements

Marketing

• Partner with Home Office Marketing Team to support local marketing and Brand initiatives
• Assist with social media engagement, employee participation, and local content opportunities
• Help coordinate promotional events, community outreach, trade shows, and networking activities
• Assist with organizing marketing materials, branded items, signage, and other promotional supplies
• Support local campaigns and company initiatives designed to increase Brand awareness and community presence

Employee Engagement

• Coordinate employee recognition programs, including birthdays, anniversaries, milestones, and other celebrations
• Assist with employee retention and engagement initiatives
• Plan and coordinate team-building activities, employee appreciation events, holiday celebrations, and inter-office gatherings
• Support internal employee communications and help promote company events and initiatives
• Serve as a positive point of contact for employees and help create a welcoming, organized office environment
• Partner with managers and HR on activities that support employee morale, culture, and engagement

Qualifications

• 2+ years of payroll administration, payroll processing support, or closely related experience preferred.
• 4+ years of office administration or related administrative experience preferred.
• Experience using Service Titan is preferred
• Experience with ADP, Paylocity, Paychex, or a similar payroll/timekeeping system.
• Working knowledge of payroll practices, timekeeping, overtime, deductions, and wage-and-hour requirements; Arizona payroll experience is a plus.
• Proficiency in Microsoft Excel and the ability to work accurately with calculations, reports, and payroll data.

Knowledge, Skills & Abilities

• High level of confidentiality, professionalism, and discretion
• Strong organizational skills and exceptional attention to detail
• Ability to identify discrepancies, research issues, and communicate corrections clearly
• Strong written and verbal communication skills
• Ability to prioritize multiple responsibilities and meet payroll and administrative deadlines in a fast-paced environment
• Strong customer-service mindset and ability to work collaboratively with managers, employees, HR, Payroll, Benefits, and other support teams
• Ability to understand, calculate, and explain payroll-related figures and basic financial information.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook

Familiarity with service industry is a plus #CGHP

Pay Range

$26 - $28 USD

About Champions Group:

Champions Group is a nationwide leading provider of essential home services specializing in heating, air conditioning and plumbing services. With the mission to maintain long term relationships with its customers, Champions Group is dedicated to delivering timely, high-quality services across a comprehensive suite of HVAC, plumbing and electrical products. Champions Group Holdings includes brands from across the country, including Adeedo!, ASI, Bee's Plumbing, Bell Brothers, Fetch-A-Tech, HELP, Hobaica, Howard Air, JW Plumbing Heating and Air, Lex Cooling, Heating, Plumbing & Electrical, M and M Heating, Cooling, Plumbing & Electrical, McAfee Heating and Air, Moore Home Services, ProSkill Services, Scottsdale Air, Seatown Electric, Plumbing, Heating & Air, Service Champions, Service Wizard, Sierra Air, Swan Plumbing, Heating & Air Conditioning and Timo's Air Conditioning & Heating.

We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.