Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Paid time off
• Parental leave
• Signing bonus
• Training & development

Bryan Bromley Insurance Agency is seeking to grow its team with dedicated professionals who can connect with customers on a personal level, address needs, maintain and grow the business.

Responsibilities:

• Develop insurance quotes (auto, home, life, and health) for current and potential customers
• Manage office sales pipeline of potential business opportunities
• Service existing book of business
• Address customer inquiries and troubleshoot issues and concerns
• Document and update customer records
• Provide information regarding insurance products and services offered
• Provide prompt, accurate, and friendly customer service
• Establish and maintain customer relationships

Requirements:

• Critical thinker with the ability to multitask and solve problems
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Motivated problem solver 
• Sales experience preferred but not required
• Must obtain Property, Casualty, Life, and Health Licenses (paid for by employer)

Benefits:

• Competitive base salary 
• Uncapped commission structure 
• Performance-based bonuses (monthly, quarterly, annually)
• Paid time off and paid holidays
• Paid parental leave
• 401k matching
• Paid licensing and license renewal reimbursement
• Individualized training program

 
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.