HR Assistant/Office Coordinator

HR Assistant/Office Coordinator

When life gets hard, we make it easier! Libra Solutions helps overcome the burdens created by slow-moving legal processes. Combining technical innovation and financial strength, we help speed cumbersome workflows and ease financial barriers for our customers. And our companies are leaders in their industries! Oasis Financial is the largest and most recognized national brand in consumer legal funding. Oasis helps consumers awaiting legal settlements to move forward with their lives. MoveDocs is a personal injury solutions platform that integrates and streamlines medical, financial, and professional services for personal injury cases. Our mission is to improve outcomes for plaintiffs, accelerate settlements for attorneys, and ensure timely payment for providers. We are proud of our mission and passionate about applying technology to the challenge of making healthcare more accessible. We also are the leading inheritance funding provider through Probate Advance, helping heirs access their inheritance immediately, without the lengthy process of probate.

Together, under the Libra Solutions banner, we have relationships with over 40,000 attorneys and over 7,000 healthcare providers nationwide, which gives us an amazing platform to service our customers.

The HR Assistant/Office Coordinator plays a key role in creating a positive employee experience by supporting workplace operations, employee programs, and People Operations processes. Based in our Charlotte office, this role helps foster a welcoming, collaborative, and high-performing work environment while ensuring the smooth execution of day-to-day office and HR administrative activities.

As a trusted resource for employees, the coordinator serves as a first point of contact for People Operations support, assisting with routine HR inquiries, onboarding, employee lifecycle processes, workplace events, and employee engagement activities. This role thrives on organization, service, execution, and collaboration, helping deliver exceptional employee experience while supporting the efficiency and effectiveness of the broader HR team.

Workplace Experience & Office Operations

• Serve as the primary point of contact for the Charlotte office, creating a professional, welcoming, and engaging workplace environment.
• Manage visitor access, office entry procedures, and office security protocols for both Charlotte and Denver locations.
• Own vendor and building management relationships. Coordinate with building management, vendors, and service providers to address facility, maintenance, and workplace needs.
• Keep office spaces, conference rooms, kitchens, and common areas organized and presentation ready by proactively monitoring and replenishing office, kitchen, and first aid supplies before they run out, and tracking related expenses. Oversee maintenance and servicing office equipment and kitchen appliances.
• Accept, distribute, and manage incoming mail, deliveries, and packages.
• Answer, screen, and route incoming phone calls.

Employee Experience & Culture

• Support a positive and engaging workplace culture through the coordination of employee events, celebrations, recognition activities, team lunches, and office gatherings.
• Assist with planning and execution of onsite meetings, leadership visits, town halls, and employee engagement initiatives.
• Support HR and business leaders in creating meaningful employee experiences that reinforce company values and culture.
• Help maintain employee-facing resources, communications, and workplace information.

People Operations Support

• Coordinate recruitment activities, including interview scheduling, candidate communication, activation processing, onboarding logistics, and maintaining recruiting documentation.
• Serve as a first point of contact People Operations resource, assisting employees with routine HR questions and directing inquiries to the appropriate HR team members when needed. Support onboarding and offboarding activities, including new hire preparation, orientation logistics, workspace setup, and employee communications.
• Assist with HR administrative processes, documentation, employee records, and workflow coordination.
• Support employee lifecycle activities, including recognition programs, training coordination, and HR communications.
• Maintain confidentiality and accuracy of employee information and documentation.
• Assist with HR projects, process improvements, and operational initiatives as needed.
• Manage and assign learning and development courses through the Cornerstone training platform.

Administrative & Executive Support

• Provide administrative support for leadership meetings, including scheduling, catering, and meeting logistics.
• Assist with food orders, event planning, and other executive support activities as needed.
• Support special projects and cross-functional initiatives.