BILLING SPECIALIST

Billing Specialist (Full Time)

The Billing Specialist is responsible for gathering charge information, coding, and entering in our database, as well as reconciling and balancing payments.

About Cooper Aerobics

Cooper Aerobics has been helping improve the quality and quantity of millions of lives through prevention since 1970. We inspire individuals to make good health a habit to live longer, healthier and more productive lives through our products and services.

• Cooper Clinic's comprehensive physical exam gives patients an in-depth picture of their health and an action plan to improve it.
• Cooper Fitness Center is the fitness center of choice for members that belong to a healthy-living community, not just a gym.
• Cooper Spa helps bring life back in balance through relaxation and renewal services.
• Cooper Hotel & Conference Center provides guests easy access to all that Cooper Aerobics has to offer.
• Cooper Complete is a pure, potent vitamin and supplement line scientifically proven to improve well-being.
• Cooper Wellness Strategies takes the Cooper philosophies for individuals and transforms them to improve the physical and fiscal health of a company and its workforce.

Essential Duties and Responsibilities

• Posts and reconciles charges, receipts, and adjustments.
• Receives payments from patients and issues receipts.
• Answers telephone/questions and requests from patients and insurance companies.
• Balances and prepares daily deposit for bank pick up.
• Assists with patient check out when necessary.
• Identifies and resolves patient billing complaints.
• Processes and mails insurance forms and patient statements.
• Reviews day sheets and invoices to ensure all patients are billed.
• Follows up with insurance companies to ensure claims are paid.
• Processes insurance company requests for additional information.
• Responds to inquiries and correspondence from patients and insurance companies.
• Processes gift certificates.
• Performs various collection actions, including contacting patients by phone and resubmitting claims to third parties.
• Provides ideas and participates in the implementation of such to improve quality and/or customer satisfaction, reduce costs or improve the work environment.
• Maintains a positive attitude and adheres to the Cooper purpose and core values.
• Complies with Health Insurance Portability and Accountability Act (HIPAA) while performing all duties.
• Follows all Clinic policies and standard operating procedures.
• Completes duties on site with consistent, regular, and reliable attendance.
• Accomplishes other duties as assigned.

Requirements

Required Skills/Abilities

• Excellent verbal and written communication skills.
• Exceptional interpersonal and customer service skills.
• Possess problem-solving/organizational skills, be self-motivated, and strive for professionalism.
• Strong analytical ability and work ethic.
• Ability to work in a group setting as well as work independently.
• Proficiency with Microsoft Office Suite.

Education and/or Experience

• High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of both.
• ICD10 knowledge
• CPT knowledge
• Understanding of medical terminology

What We Provide

• A culture focused on improving the quality and quantity of peoples lives
• Competitive pay
• Complimentary Cooper Fitness Membership for you and your spouse
• 401(k) matching after one year
• Health benefits
• Holidays - including your birthday!
• Discounts on Cooper Complete supplements, The Coop (pro shop and boutique), Cooper Spa, Cooper Hotel and much more!
• Employee wellness program designed to help you meet your fitness goals and improve your quality life- You can also earn cash incentives.

Cooper Aerobics is an Equal Opportunity Employer. All associates are hired on the basis of merit and their ability to perform a particular job. It is the policy of Cooper Aerobics to provide equal employment to all associates and applicants without regard to race, religion, sex, national origin, age, disability, pregnancy, military status or any other classification protected by applicable law. Job openings are listed as a courtesy and it is policy not to accept unsolicited applications or resumes.

Texas is an employment-at-will state. The employer may terminate the work relationship or change the terms and conditions of the job at any time and for any reason. The employee may also terminate the work relationship at any time. This job offer does not in any way constitute a contract. The employer also reserves the right to eliminate or alter benefits at any time. This employer participates in E-Verify.