Operations & Inventory Analyst(Korean/English bilingual)

Operations & Inventory Analyst (Korean/English bilingual) Shift Hour: 2PM – 11PM, Mon – Fri (2nd Shift) Position Responsibilities: Warehouse Operations Lead daily warehouse operations to ensure safety, quality, productivity, and customer service objectives are achieved Conduct shift meetings and communicate operational goals, priorities, and performance expectations Supervise warehouse associates by providing coaching, performance feedback, and development opportunities Monitor employee attendance, workforce utilization, and staffing requirements while providing recommendations to leadership Ensure compliance with safety procedures, operational standards, and customer-specific requirements Identify training and cross‑training opportunities to enhance workforce flexibility and performance Support continuous improvement initiatives through process audits, quality checks, and operational problem‑solving Act as a liaison between warehouse associates, customers, and leadership teams to ensure effective communication and execution Monitor warehouse equipment and material handling equipment (MHE) utilization, condition, and operational effectiveness Recommend equipment maintenance, replacement, and operational improvements to enhance safety, productivity, and operational efficiency Inventory & Performance Analysis Analyze inventory accuracy, stock movement trends, and warehouse utilization to identify improvement opportunities Monitor inventory discrepancies and coordinate corrective actions to minimize inventory adjustments Track and report operational KPIs including productivity, inventory accuracy, order fulfillment, and labor efficiency Perform root cause analysis on inventory variances, operational delays, and service failures Process Optimization Identify process improvement opportunities and support implementation of operational excellence initiatives Analyze workflow, space utilization, and labor allocation to improve warehouse efficiency and reduce operating costs Partner with Warehouse Manager to optimize inventory placement and warehouse processes Reporting & Planning Develop and maintain reports, dashboards, and performance metrics using Excel and warehouse management systems Support labor planning and staffing recommendations based on operational volume trends and productivity analysis Review customer requirements and operational data to identify risks and develop action plans Job Qualifications: Bachelor’s degree or requisite experience 3+ years of warehouse operations, inventory control, or supervisory experience in a distribution environment Experience analyzing operational KPIs and inventory reports Skills in leadership, organization, communication and cross functional teamwork Emphasis on safety is extremely important Familiarity with warehouse management systems Understanding of warehousing operations with experience in a distribution and/or manufacturing environment Familiarity with MHE Intermediate to advanced proficiency in Microsoft Excel, including data analysis and reporting functions Bilingual in Korean / English #J-18808-Ljbffr ACL America