Office & Marketing Coordinator

Job Description

Job Description

As the Office & Marketing Coordinator at Keller Williams Drive, you are the heartbeat of our office - the first impression, the voice behind our brand, and the connector of people and purpose.

This is a dual-impact role that blends high-level administrative support with strategic marketing and communication. From managing the front desk to driving our social media presence, you'll shape the agent experience, strengthen our culture, and ensure our community of 200+ agents and leadership team feels informed, supported, and connected at every turn.

You'll be equally at home greeting clients, coordinating office operations, crafting compelling content, and leading training initiatives, all while keeping our Market Center running at its best. If you thrive in a people-first, fast-paced environment where no two days are the same, this role was built for you.

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Mon-Fri Schedule

Career Growth Opportunities

Professional Work Environment

Hands on Training

Responsibilities

Front Desk & Office Operations

• Serve as the primary point of contact for agents, guests, clients, and vendors - answer phones, greet visitors, and deliver exceptional hospitality
• Maintain the office roster and support day-to-day administrative operations
• Assist the leadership team with operational and administrative tasks
• Support vendor and alliance partner programs
• Maintain supply organization and track inventory
• Communicate building or operational concerns to leadership
• Ensure common areas are clean, organized, and presentation-ready each day
• Prepare the office for the next business day: reset rooms, review calendar, secure the building

Agent Success: Onboarding, Recruiting & Training

• Facilitate new agent intake and lead new agent orientation sessions
• Manage the market center training calendar and actively recruit agents to attend
• Partner with the Team Leader to attract and onboard new agents
• Oversee the KScore new agent scholarship program and track accountability
• Follow up with agents on outstanding balances, invoices, and billing items

Marketing & Communications

• Create and manage content for social media channels (Facebook, Instagram, LinkedIn) and email campaigns
• Distribute daily, weekly, and monthly communications including newsletters, event invites, and updates
• Design flyers, signage, and graphics using Canva or similar tools
• Assist with event photography and content capture
• Collaborate with leadership to promote trainings, events, and agent recognition (production milestones, cultural contributions)

Training Room & Event Coordination

• Manage daily scheduling of training rooms and conference spaces
• Set up and reset rooms for meetings, trainings, and events (tables, chairs, layouts)
• Set up and troubleshoot AV technology including TVs, projectors, microphones, speakers, and Zoom
• Ensure speakers and presenters are fully prepared before each session

Requirements

• 1+ years of experience in office administration, marketing, communications, real estate, or hospitality
• Proficiency in Canva, Google Workspace (Docs, Sheets, Calendar), and basic social media platforms (Facebook, Instagram, LinkedIn)
• Comfortable with AV technology: Zoom, projectors, microphones, presentation tools
• Exceptional interpersonal and written communication skills
• Strong organizational skills with the ability to manage multiple priorities simultaneously
• High attention to detail and commitment to a clean, professional environment
• Proactive problem-solver who anticipates needs before they arise
• Able to work independently with minimal supervision and sound judgment
• Experience in real estate, Keller Williams specifically, or a service-oriented industry is a plus but not required