Senior Account Executive

Job Description

Job Description

ABOUT RYZE AGENCY

Ryze Agency is the fastest-growing interactive marketing agency in Florida. A full-service creative and performance shop built to scale health, wellness, and consumer brands through data, storytelling, and AI-driven execution. Our sister company, Jekyll + Hyde Labs, has been Detroit’s leading direct response and CPG agency for nearly three decades. We’re not cutting back. We’re leaning in — investing in the best people, the best tools, and the brands that deserve both.

We operate on EOS, hold each other to high standards, and work as a small team where every seat matters. Our clients trust us deeply, and we’re looking for someone who takes that trust as seriously as we do.

THE ROLE

We’re looking for a Senior Account Executive who will serve as the primary relationship owner for our client portfolio. The person who knows every brand inside and out, keeps clients informed and confident, and makes sure the internal team is always working toward the right goals.

This role was created because we’re growing. Our CEO, Mark Young, has built deep relationships with every client and this person will step in as his trusted extension, ensuring nothing falls through the cracks and every client feels like they’re getting our full attention. You’ll be the connective tissue between what clients need and what the team delivers.

This is not an entry-level role. We need someone seasoned. Someone who has owned relationships at the executive level, can run a client call without a script, and knows how to manage expectations, surface issues early, and keep everyone moving in the same direction.

WHAT YOU’LL DO

• Serve as the primary point of contact for an assigned portfolio of client brands — owning the relationship day to day
• Lead client calls, check-ins, and quarterly reviews with confidence and preparation
• Keep clients informed on campaign status, deliverables, results, and upcoming activity — without them having to ask
• Work closely with internal creative, performance, and content teams to ensure client needs are clearly understood and consistently met
• Identify issues, misalignments, or risks early and surface them before they become problems
• Translate client feedback into clear internal briefs and direction for the team
• Support client retention and growth by deepening relationships and identifying expansion opportunities
• Maintain organized records of client communications, deliverables, and approvals
• Partner with the CEO on high-priority accounts and strategic client decisions
• Represent Ryze professionally at client meetings, events, and industry touchpoints

WHAT WE’RE LOOKING FOR

• 7+ years of experience in account management, client success, or client services — ideally in a marketing agency or creative services environment
• Proven track record of owning executive-level client relationships and keeping them healthy over time
• Strong communicator — clear, warm, and direct. You write well, speak with authority, and know how to read a room
• Highly organized with strong follow-through — nothing slips, everything gets documented, and you own your action items
• Comfortable working across health, wellness, supplement, or consumer product brands is a strong plus
• Experience in a fast-moving, lean agency environment where you’ve had to wear multiple hats
• Able to collaborate deeply with creative and performance teams — you understand what they do and how to work with them
• Calm under pressure and solution-oriented — when something goes wrong with a client, you’re the steady voice in the room
• Comfortable with AI-powered tools, project management systems (Asana or equivalent), and modern agency workflows
• EOS familiarity is a plus — understanding of Rocks, Scorecards, and accountability structures is valued here

THE RYZE WAY

There’s a specific way things work at Ryze — and the people who thrive here get it quickly:

• We move fast. Clients don’t wait and neither do we
• We communicate directly — with clients and with each other. No fluff, no delays
• We take ownership. If a client relationship is yours, you own it completely
• We use AI as leverage. Our team operates with automation and AI-enabled workflows — you’ll be expected to embrace the tools
• We build, we don’t just manage. Every person on this team is making something better for our clients

The right person for this role doesn’t wait to be told what a client needs. They already know — because they’ve been paying attention.

WHAT WE OFFER

• A high-visibility role working directly alongside a visionary CEO on a growing portfolio of client brands
• Real ownership — these are your clients and your relationships to build
• Competitive compensation commensurate with experience
• Medical, dental, vision, PTO, retirement, and more
• A fast-moving, AI-forward agency that is genuinely ahead of the curve
• A small, talented team where your impact is visible and your work matters

We’re not looking for someone to manage accounts from a spreadsheet. We’re looking for someone who genuinely cares about client outcomes and has the experience to deliver them.

Ryze Agency is a fast-growing boutique digital marketing agency with a portfolio of health, wellness, and consumer brands — and a sister company, Jekyll & Hyde, in Detroit. We've built AI-powered infrastructure, automated campaign systems, and performance workflows that put execution on autopilot so our team can focus on what actually moves the needle. We're expanding, and we hire people who are genuinely excited to be at the front of that.

Company Description

Ryze Agency is a fast-growing boutique digital marketing agency with a portfolio of health, wellness, and consumer brands — and a sister company, Jekyll & Hyde, in Detroit. We've built AI-powered infrastructure, automated campaign systems, and performance workflows that put execution on autopilot so our team can focus on what actually moves the needle. We're expanding, and we hire people who are genuinely excited to be at the front of that. \r\n\r\nWe believe the future belongs to the curious—those agile enough to adapt, test, and evolve as the landscape changes. Curiosity is a competitive advantage, and at Ryze, it’s part of the job description.\r\n \r\nAre you curious?